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Grange Moor Hotel

St Michaels Road, Maidstone ME16 8BS, England
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Grange Moor Hotel
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Ranked #8 of 15 Hotels in Maidstone
A recent review
5 of 5 stars Reviewed March 23, 2015
Don-French Belfast, United Kingdom
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216 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grange Moor Hotel
See the most recent reviews
Belfast, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 23, 2015

If stars are awarded for accommodation and presentation alone, then this hotel deserves it 3 star rating. However, if they are awarded for staff friendliness/helpfulness and the quality of the food, then it should be 7 stars. The staff that I encountered were all very friendly and helpful and the food, well, that was to die for. The only criticism... More 

Was this review helpful? Yes 1
Portsmouth, United Kingdom
Top Contributor
64 reviews 64 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 22, 2015

The Hotel is near the town so very handy. The Accomodation is old fashioned basic but clean, breakfast not the best, dinner bit better. Staff friendly and helpful. Well worth the price for this kind of Hotel.

Was this review helpful? Yes 1
Blandford Forum, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 27, 2015

I arrived on Tuesday evening at about 7.30pm; having already eaten, and was quickly and efficiently booked into my single en-suite room. I was surprised when I opened the door just how small the room was. It was more like a ships cabin, however there was plenty of cupboard space, the single bed was comfortable, the shower room was dated,... More 

Was this review helpful? Yes 1
Hereford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

I was found this little gem by my employers and could not have been happier with their choice; it was more than adequate for my needs and was blessed with a chef who clearly took his job seriously as the extensive menu was of an unexpectedly high calibre. Breakfast was what breakfast should be - plenty of it and undeniably... More 

Was this review helpful? Yes 1
Grange M, Manager at Grange Moor Hotel, responded to this review

Dear Rupert, Thank you so much for your positive comments. My colleagues and I were delighted by your feedback and take great motivation from it. We do have a great team of chefs who are very passionate about delivering good quality food and I'm glad you found this to be just so. We are very proud of all of the... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 15, 2015

We stayed for what we hoped to be a romantic night away. Unfortunately we were less than impressed. The room had patches of different colour paint on the walls and ceiling where damage had clearly been caused, this made for a disappointing finish to the decoration. Whilst getting ready I pulled the chair out to sit down whilst doing my... More 

Was this review helpful? Yes 2
Newcastle-under-Lyme, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 11, 2015

Stayed for one night on 10/2. Arrived very tired and was grateful that the hotel offered room service. As I went to dial '0' to order as per the book in the room I found that I had no phone in the room so I called reception on my personal mobile, I was advised that the phone had broke and... More 

Was this review helpful? Yes 3
Grange M, Manager at Grange Moor Hotel, responded to this review

Dear Suela247, Thank you for taking the time to leave your comments on Trip Adviser following from your recent stay. However I was very disappointed with your feedback. I spoke to you personally when you called down regarding your phone as you had wanted to order room service. As mentioned the phone had been reported broken just that day and... More 

Kent, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2015

Staff amazing, nothing is too much trouble. Only stayed one night but going back for sure. Had a lovely lunch with bottle of wine and then went to a surprise party for a friend. The rooms were cozy and I will look forward to another trip there for sure. Thanks nice staff for your welcome, nothing too much trouble.

Was this review helpful? Yes 2
Maidstone, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 1, 2015

I know I have written a review but just spent NYE there and what a fantastic evening. Food was devine, staff were fantastic. Cocktails are amazing made by Tracy. Well worth the money paid. Would definitely recommend to anyone that asked. Well done grange moor

Was this review helpful? Yes 3
Maidstone, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

Dear Grange Moor, Having just had our second Xmas lunch with you I can honestly say the service you provided us with was excellent and the room was made so festive that everyone expressed how nice it was to come back to you for the second time and all were so impressed with the friendly and happy service your staff... More 

Was this review helpful? Yes 2
Surrey, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2014

As we had to stay in Maidstone visiting family for a few days we nearly booked the travel lodge or a premier, but so glad we didn't and we discovered this place. Not only did it work out cheaper than a chain hotel, but the staff and service was nothing but excellent, everyone seemed happy, friendly and welcoming. Our room... More 

Was this review helpful? Yes 2
Grange M, Manager at Grange Moor Hotel, responded to this review

Dear Simon H, Thank you so much for taking the time to positively review about your recent stay at the Grange Moor Hotel. I am delighted that you had such an enjoyable time with us. My colleagues and I take great motivation from excellent feedback such as yours and I have passed on your appreciations to the team. We look... More 

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