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Innkeeper's Lodge Maidstone

The White Rabbit | Sandling Road, Maidstone ME14 2RF, England
Hotel amenities
Innkeeper's Lodge Maidstone
Best prices for: 1 room 1 guest
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A recent review
3 of 5 stars reviewed 3 weeks ago
Malcolm J Paris, France
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68 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (25)
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Paris, France
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although the staff were very pleasant and helpful, and the food was good, the room we occupied let down this establishment. Our room (N°2) was noisy - from traffic noise, a rattling window and a bathroom extractor fan that sounded like an aeroplane! The shower head fixation was held on by one screw, making it difficult to take a shower.... More 

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Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thanks for taking the time to leave a review. We really appreciate getting feedback from our guests as it means we can keep improving. More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 22, 2015

found this very nice also was in the so called dreaded room 2 but had a great nights sleep the shower head does need some attention i found the staff very welcoming and helpful and also the food was very good the room does slope a bit but the pub is quite old all in all most enjoyable

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Rugby
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 10, 2015

Good welcome, lots of information and a nice large light room. What more can you ask of a hotel. The breakfast was continental but you could pay a few pounds and have a cooked breakfast, but to be honest it was fine as it was. The manager also added that if you had to leave early or in a rush,... More 

Was this review helpful? Yes 1
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

We’re glad you enjoyed your visit, thanks so much for taking the time to leave us your feedback. We hope to welcome you back soon. More 

Hockley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 28, 2015

This was a pleasant, comfortable stay in a characterful building which used to be accommodation for the Officers of the Maidstone garrison. For the price it was good value, with a very good buffet breakfast.

Was this review helpful? Yes 1
Beccles, United Kingdom
1 review
2 of 5 stars Reviewed April 9, 2015

Started of well pleasant check in staff, very informative. Room number 2 was allocated, if you get this room RUN. It is right next to the entrance door and all you get is the door banging shut very often up till 12.00 midnight, the people coming in are quite loud. Then i had music coming from under the room until... More 

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for taking the time to review your visit to The White Rabbit, Maidstone on our Trip Advisor page. We were disappointed to read that you were not satisfied, and we have replied to you personally about this. More 

Travelers are raving about these Maidstone hotels

Bishop Auckland, United Kingdom
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 2, 2015

Often stay in Maidstone and had never tried the White Rabbit but due to The Village and Travelodge want exorbitant rates I decided to try the Innkeepers Lodge and was very happy I did ! Good secure well lit parking efficient check in coupled with comfortable rooms make it a great choice if wanting to be close to centre without... More 

Was this review helpful? Yes
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for posting your kind review about your visit to The White Rabbit, Maidstone on Trip Advisor. It is our aim to give every customer the very best service and experience possible. More 

Middlesbrough, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 16, 2015

Stayed here overnight with friends recently for a visit to Maidstone. Decent room rate & the location just off the M20 and near the town centre was ideal, and in general the accommodation was fine. Friends' rooms were good & spacious but ours was quite small. we'd a few niggles (TV had no reception, no soap in dispenser in bathroom,... More 

Was this review helpful? Yes
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for reviewing our Innkeepers Lodge. Your feedback is most appreciated and will be noted by everyone at The White Rabbit, Innkeeper's Lodge, Maidstone. More 

Eastbourne
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed December 13, 2014

Had to stay over as i was attending our Xmas bash I loved the room and the locality. Was so close to centre of town and a walk to the venue was 4 minutes. The room is nice and clean and the whole place was very tastefully decorated. The only drawback was the shower. It had a fault on the... More 

Was this review helpful? Yes
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for your recent review, It was good of you to take the time to leave your feedback following your visit to The White Rabbit, Innkeeper's Lodge Maidstone . More 

London England
Level Contributor
104 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed August 15, 2014

I stayed here whilst on business in the area, bedrooms are very nice with a small sitting area. Good refreshment tray, nice small areas downstairs and a lovely garden with tables for eating/drinkinmg outside The bathroom is big, but I had a concern with the cleanliness of the toilet looked as though it hadn't had bleach down it for a... More 

Was this review helpful? Yes 1
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thanks for your review, the comments you have given us will really help us to improve our guest service in the future. More 

kent
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 8, 2014

Would love to write a review on my stay here but a few hours prior to booking in I received a phone call saying they had double booked my room so had transfered my booking elsewhere. This resulted in extra costs to myself. At presesnt am still try to get my money reimbursed but so far without success.

Was this review helpful? Yes
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

We were sorry to see from your review on Trip Advisor that your booking was cancelled and we have replied to you personally on this matter. More 

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