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Innkeeper's Lodge Maidstone

The White Rabbit | Sandling Road, Maidstone ME14 2RF, England
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Innkeeper's Lodge Maidstone
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A recent review
4 of 5 stars reviewed 6 days ago
james d London, United Kingdom
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67 reviews from our community

Traveler rating
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    25
    19
    8
    8
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21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

found this very nice also was in the so called dreaded room 2 but had a great nights sleep the shower head does need some attention i found the staff very welcoming and helpful and also the food was very good the room does slope a bit but the pub is quite old all in all most enjoyable

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Rugby
Top Contributor
65 reviews 65 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good welcome, lots of information and a nice large light room. What more can you ask of a hotel. The breakfast was continental but you could pay a few pounds and have a cooked breakfast, but to be honest it was fine as it was. The manager also added that if you had to leave early or in a rush,... More 

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Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

We’re glad you enjoyed your visit, thanks so much for taking the time to leave us your feedback. We hope to welcome you back soon. More 

Hockley, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a pleasant, comfortable stay in a characterful building which used to be accommodation for the Officers of the Maidstone garrison. For the price it was good value, with a very good buffet breakfast.

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Beccles, United Kingdom
1 review
2 of 5 stars Reviewed April 9, 2015

Started of well pleasant check in staff, very informative. Room number 2 was allocated, if you get this room RUN. It is right next to the entrance door and all you get is the door banging shut very often up till 12.00 midnight, the people coming in are quite loud. Then i had music coming from under the room until... More 

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for taking the time to review your visit to The White Rabbit, Maidstone on our Trip Advisor page. We were disappointed to read that you were not satisfied, and we have replied to you personally about this. More 

Travelers are raving about these Maidstone hotels

Bishop Auckland, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 2, 2015

Often stay in Maidstone and had never tried the White Rabbit but due to The Village and Travelodge want exorbitant rates I decided to try the Innkeepers Lodge and was very happy I did ! Good secure well lit parking efficient check in coupled with comfortable rooms make it a great choice if wanting to be close to centre without... More 

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for posting your kind review about your visit to The White Rabbit, Maidstone on Trip Advisor. It is our aim to give every customer the very best service and experience possible. More 

Middlesbrough, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 16, 2015

Stayed here overnight with friends recently for a visit to Maidstone. Decent room rate & the location just off the M20 and near the town centre was ideal, and in general the accommodation was fine. Friends' rooms were good & spacious but ours was quite small. we'd a few niggles (TV had no reception, no soap in dispenser in bathroom,... More 

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for reviewing our Innkeepers Lodge. Your feedback is most appreciated and will be noted by everyone at The White Rabbit, Innkeeper's Lodge, Maidstone. More 

Eastbourne
Top Contributor
52 reviews 52 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 13, 2014

Had to stay over as i was attending our Xmas bash I loved the room and the locality. Was so close to centre of town and a walk to the venue was 4 minutes. The room is nice and clean and the whole place was very tastefully decorated. The only drawback was the shower. It had a fault on the... More 

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for your recent review, It was good of you to take the time to leave your feedback following your visit to The White Rabbit, Innkeeper's Lodge Maidstone . More 

London England
Top Contributor
95 reviews 95 reviews
52 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 15, 2014

I stayed here whilst on business in the area, bedrooms are very nice with a small sitting area. Good refreshment tray, nice small areas downstairs and a lovely garden with tables for eating/drinkinmg outside The bathroom is big, but I had a concern with the cleanliness of the toilet looked as though it hadn't had bleach down it for a... More 

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thanks for your review, the comments you have given us will really help us to improve our guest service in the future. More 

kent
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2014

Would love to write a review on my stay here but a few hours prior to booking in I received a phone call saying they had double booked my room so had transfered my booking elsewhere. This resulted in extra costs to myself. At presesnt am still try to get my money reimbursed but so far without success.

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

We were sorry to see from your review on Trip Advisor that your booking was cancelled and we have replied to you personally on this matter. More 

Armadale, United Kingdom
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 7, 2014

Overall I did not really enjoy my stay here. I arrived and checked in fairly quickly and I was shown to my room. It's a very traditional hotel with no lifts and I believe each room to be different. I felt the halls were quite tired despite new carpets having just been fitted. The room wasn't very impressive, the bed... More 

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Many thanks for giving us your thoughts following your visit to Innkeeper's Lodge Maidstone. We really do appreciate that you have taken the time to share your comments. More 

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