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Innkeeper's Lodge Maidstone

3.0 of 5
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The White Rabbit | Sandling Road, Maidstone ME14 2RF, England
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1 room 1 guest
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71 Reviews from our TripAdvisor Community

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Traveler rating
    9
    25
    20
    9
    8
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9
22
2
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (25)
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    (22)
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Mesa, Arizona
Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

When we arrived, we were greeted by a very welcoming gentleman who informed us that the heat was out but they had an engineer on his way. He gave great instructions on how to use the security key, where our room was, and the times for the dining hall. We took the flight of stairs, were easy to climb and... More 

Was this review helpful? Yes
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

We’re glad you enjoyed your visit, thanks so much for taking the time to leave us your feedback. We hope to welcome you back soon. More 

Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 27, 2015

I read the reviews of this lodge just before we went, you will see that some are good, some bad. Most of the bad ones mention room 2, which of course is the room we got. My biggest gripe about this room is that despite previous complaints the shower was still rubbish - it wouldn't take much to fix it... More 

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Travelers are raving about these Maidstone hotels

Wisbech, United Kingdom
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 7, 2015

Wonderful welcome, lovely well equipped room. Parking on site right near the town centre. Food in the restaurant (The White Rabbit) was lovely and well priced. Buffet breakfast was fresh with a huge choice of items. Definitely worth a visit

Was this review helpful? Yes
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thanks so much for your positive comments. We’ll make sure the team receives your great feedback. More 

Paris, France
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 5, 2015

Although the staff were very pleasant and helpful, and the food was good, the room we occupied let down this establishment. Our room (N°2) was noisy - from traffic noise, a rattling window and a bathroom extractor fan that sounded like an aeroplane! The shower head fixation was held on by one screw, making it difficult to take a shower.... More 

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Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thanks for taking the time to leave a review. We really appreciate getting feedback from our guests as it means we can keep improving. More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 22, 2015

found this very nice also was in the so called dreaded room 2 but had a great nights sleep the shower head does need some attention i found the staff very welcoming and helpful and also the food was very good the room does slope a bit but the pub is quite old all in all most enjoyable

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Rugby
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 10, 2015

Good welcome, lots of information and a nice large light room. What more can you ask of a hotel. The breakfast was continental but you could pay a few pounds and have a cooked breakfast, but to be honest it was fine as it was. The manager also added that if you had to leave early or in a rush,... More 

Was this review helpful? Yes 1
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

We’re glad you enjoyed your visit, thanks so much for taking the time to leave us your feedback. We hope to welcome you back soon. More 

Hockley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 28, 2015

This was a pleasant, comfortable stay in a characterful building which used to be accommodation for the Officers of the Maidstone garrison. For the price it was good value, with a very good buffet breakfast.

Was this review helpful? Yes 1
Beccles, United Kingdom
1 review
2 of 5 stars Reviewed April 9, 2015

Started of well pleasant check in staff, very informative. Room number 2 was allocated, if you get this room RUN. It is right next to the entrance door and all you get is the door banging shut very often up till 12.00 midnight, the people coming in are quite loud. Then i had music coming from under the room until... More 

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for taking the time to review your visit to The White Rabbit, Maidstone on our Trip Advisor page. We were disappointed to read that you were not satisfied, and we have replied to you personally about this. More 

Bishop Auckland, United Kingdom
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 2, 2015

Often stay in Maidstone and had never tried the White Rabbit but due to The Village and Travelodge want exorbitant rates I decided to try the Innkeepers Lodge and was very happy I did ! Good secure well lit parking efficient check in coupled with comfortable rooms make it a great choice if wanting to be close to centre without... More 

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for posting your kind review about your visit to The White Rabbit, Maidstone on Trip Advisor. It is our aim to give every customer the very best service and experience possible. More 

Middlesbrough, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 16, 2015

Stayed here overnight with friends recently for a visit to Maidstone. Decent room rate & the location just off the M20 and near the town centre was ideal, and in general the accommodation was fine. Friends' rooms were good & spacious but ours was quite small. we'd a few niggles (TV had no reception, no soap in dispenser in bathroom,... More 

Was this review helpful? Yes
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Maidstone, responded to this review

Thank you for reviewing our Innkeepers Lodge. Your feedback is most appreciated and will be noted by everyone at The White Rabbit, Innkeeper's Lodge, Maidstone. More 

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