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Oakwood House Hotel

Oakwood Park, Maidstone ME16 8AE, England
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Oakwood House Hotel
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Oakwood House Hotel
Oakwood House Hotel
Oakwood House Hotel
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149 reviews from our community

Traveler rating
    31
    54
    40
    15
    9
See reviews for
24
51
9
42
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Surrey
Contributor
14 reviews 14 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was in two minds to go with this hotel due to some of the very negative reviews people have posted on here but decided to make my own mind up and I am very glad I did. Touching on the 'negatives' others have raised: Yes its a little strange setup being on what seems a Campus, but so what?... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Okay, the hotel was very pretty, and the room was clean and functional. However, I was put in Room 2, which has a connecting door in it to Room 3, so if a family group are staying they can have a key to said connecting door and run willy nilly to and fro between the two with no impediment. Saying... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for two nights as we where going to a friends wedding. The hotel and grounds where great, the staff where very nice but sadly let down by some brainless guests who where staying here for a wedding at the hotel.

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Darren D Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read you enjoyed your stay with us, although I am sorry you were disturb by other guests. I will ensure your comments are passed on to all of the team. We hope to welcome you back in the future.... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night following a wedding. For one night's accommodation plus breakfast the rate was very good. If you are attending a wedding here I would definitely recommend taking up a room as it made the whole experience seamless. Positives: - Clean and compact room - Modern decoration (if generic) - Modern bathroom - Nice complimentary toiletries - Large... More 

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Claire B Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read your comments and all of the positive points you mentioned. As a team we work tirelessly to ensure we deliver a great product offering value for money. I am sorry that part of your shower was missing and... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the this hotel for many many months over the past 24 months and I have to rate it as one of the best. The rooms are decent, and the staff are very very good. The restaurant menu isn't the greatest , but I think it's due to the fact I ate everything more than once. Variety... More 

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Smithy1981hotel Thank you for taking the time to review Oakwood House. I will ensure your comments are passed on to all of the team here as it is feedback such as yours which acts as a great motivator and lets them know their efforts have been appreciated. I know they will be delighted to receive it. I look forward... More 

manchester
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I concur with some of the other reviews in that I expected a country house hotel and it is definitely a conference hotel. There are some beautiful features in the old part of the building with the modern part not quite blended in. I was not deterred by the walk to the bedrooms past syndicate rooms Bathroom looked recently renovated... More 

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear fennas Thank you for taking the time to review Oakwood House following your recent stay. I was pleased to read you enjoyed your stay with us and will ensure the feedback given is acted on. We are currently making changes to our breakfast offering and dining options with a restaurant being launched soon. We hope to welcome you back... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Working within the Maidstone area and booked in the Oakwood house hotel for three nights i am not going to lie its was quite strange, one to drive into a campus but secondly the walk to the bedrooms it's feels like walking through what can only be described as a school corridor/office corridor. It's a long walk well I say... More 

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Peter B Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read overall you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind regards Paul More 

Hereford, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 11, 2015

I stop here on business and it is a quirky sort of place. It is a training centre which is also a Hotel. The training centre does not impact on your stay. The rooms are a small double. My last room was not clean with hair in the sink and around the toilet and when the sink plug was open... More 

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Shane B Thank you for taking the time to review Oakwood House. I am sorry that on this occasion your room was not found to be to the standards required. I will take this matter up with my housekeeper. I am glad that overall you enjoyed your stay/s with us and I will pass on your feedback to Rachel... More 

Ashford, United Kingdom
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 6, 2015

Very odd hotel, had to walk miles for the bedrooms, very small bed but very large wardrobe. Should have been the other way round. Lovely bathroom and lots of parking, but rooms need a bit of up dating, carpet was very stained.

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Donna M Thank you for taking the time to review Oakwood House following your recent stay. I am not sure which way you went to the bedrooms but I am concerned if you had to walk miles? We are currently working on a redecoration program for 27 of our bedrooms which should be completed by the end of May.... More 

Senior Contributor
24 reviews 24 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

I normally stay in holiday inns or premier inns in the week around the country with work, but this is far better!! It was recommended to me by the salon owner I was meeting the following day. I booked in easily over the phone and got a good rate. Check in lady was pleasant and the hotel beautiful. Nice history... More 

Was this review helpful? Yes
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear DonnaKirkland1 Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read you enjoyed your stay with us and will ensure your comments are passed on to the team. It is reviews such as yours which act as a great motivator for the team as it shows their efforts have been... More 

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