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All 15 Maidstone hotels

Oakwood House Hotel

4.0 of 5 Hotel   |   Oakwood Park, Maidstone ME16 8AE, England
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58%
Ranked #13 of 15 hotels in Maidstone
A recent review
4 of 5 stars reviewed 4 days ago
Charley M Canterbury, England, United Kingdom
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94 people have reviewed this hotel

Traveler rating
    17
    38
    22
    12
    5
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15
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28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Canterbury, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visited oakwood house this weekend just been as we were going out for a friends birthday! On arrival we were greeted by a friendly receptionist who gave us all the necessary information. The room was pretty small so for a female it was quite difficult to get ready for a night out however it was nice for one night. We... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Stayed overnight for our Wedding Anniversary on Saturday 5th April. A very nice hotel but for a 4 star we were disappointed with the menu and was taken aback when I asked for a Calypso Coffee and the barman said he'd never heard of that. We had a standard double room and again was surprised when we discovered we had... More

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear hatwire Thank you for taking the time to review Oakwood House following your recent stay. I was disappointed to read your comments as the levels of service which you received to not reflect where we aspire. I will be following up your comments with the appropriate members of the team to ensure the incidents you experienced do not happen... More

Stoke-on-Trent, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed one night. Good value for money. Hotel is hard to find as its in the middle of a school complex. Surrounding area is a little to be desired. Great breakfast. Wifi hardly worked in the room and was frustratingly slow.

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear SottyUK Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read you enjoyed your stay with us and I will ensure we review all of our WiFi access points within the bedrooms to ensure all full signal is available. Kind regards Paul More

Peterborough, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Set in a beautiful house, really friendly greeting on arrival. Twin room was small but definitely adequate, very comfortable beds. Shower was great! The wrong connection was initially on our tv but rectified very quickly with an apology. Rachael on reception was so helpful, friendly and polite, nothing was too much trouble, and her predecessor in the morning was friendly... More

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear cherrymorello Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read you enjoyed your stay with us and will ensure your feedback is passed to the team, especially Rachel who you mentioned specifically. We all hope to welcome you back soon. Kind regards Paul More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is brilliant, the staff are fantastic and very polite and helpful. The room was nice to with a massive king size bed and the shower is excellent with a massive shower head. I would recommend this to anyone staying in the area.

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Psleech Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read you had a great stay with us, and look forward to welcoming you back in the future. Kind regards Paul More

Kent, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 24, 2014

We stayed here after attending a wedding in the hotel (which was gorgeous) and we were impressed. The room was very clean and modern and the bed was very comfortable and has made me seriously consider investing in feather pillows! I was very impressed by the bathroom too and although it didn't have a bath, it had a large shower... More

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Tasha O Thank you for taking the time to review Oakwood House following your recent stay with us. I was delighted to read your feedback. Feedback such as yours acts as a great motivator for the team here as they know their efforts have been appreciated. We all look forward to welcoming you back soon. Kind regards Paul More

Bo'ness
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 9, 2014 via mobile

This was a comfortable stay in that I booked a executive room, but disappointed in the chair in the room, bed was fine took a while to turn off the radiator in the room. Breakfasts were good and when I did eat in the hotel the food was good. I thought I was to get a morning paper with the... More

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear cct001 Thank you for taking the time to review Oakwood House following your recent stay. I was pleased to read you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards Paul More

sittingbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2014 via mobile

We stayed in the hotel as part of the New Year's Eve Dinner & Dance package. The receptionist was polite and professional whilst also being friendly and welcoming. Our room was comfortable and clean, the only niggle is the lack of a shelf in the bathroom for toiletries but not a real problem as we were only there for one... More

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Elaine and John, Thank you for taking the time to review Oakwood House following your attendance at our New Year's Eve party. I was delighted to read your comments and have passed them on to all of the team. Complimentary reviews and feedback such as yours are always motivating for the team as it shows their efforts have been... More

Isle of Sheppey, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 10, 2013

we had our wedding on sunday the 8th and i also stayed with my dad and my mates the night of the 7th. all i can say from start to finish what a fantastic place for the wedding the staff were amazing and did everything and anything they could to help us in anyway possible, before and after the big... More

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear gaz1987 Thank you for your kind words following your wedding at Oakwood House which we were all delighted to host for you. We would all like to wish you both a long and happy future together and we expect to see you this time next year for the 1st year wedding anniversary celebrations! Thank you for the kind words... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 8, 2013

I love the look and feel of the hotel however I feel that being busy is too much for them. We were at the hotel for a Xmas party, the hall was nice and the tables looked pretty, that's where things went downhill. I ordered potted prawns, nasty. The prawns were tasteless and the only thing you had to eat... More

Was this review helpful? Yes 1
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Trevor B Thank you for taking the time to review Oakwood House following your Christmas Party. I am sorry that you did not find the food to your satisfaction. We have processes in place whereby all tables our checked to ensure you are all happy with your food by our host and by the member of staff assigned to... More

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Additional Information about Oakwood House Hotel

Also Known As:
Oakwood House Hotel Maidstone, Kent
Address: Oakwood Park, Maidstone ME16 8AE, England
Location: United Kingdom > England > Kent > Maidstone
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Maidstone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oakwood House Hotel 4*
Official Description (provided by the hotel):
Once at Oakwood House enjoy going back in time and experience the history and architecture of the house. Each of our 40 modern rooms have a private en-suite facility with a flat screen television and beverage making amenities, so your comfort and relaxation are guaranteed. ... more   less 
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