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Oakwood House Hotel

Hotel website
Oakwood Park, Maidstone ME16 8AE, England
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Oakwood House Hotel
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168 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (39)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (36)
All months
Norwich, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 4 nights. Excellent choice. Can fully recommend this hotel for any couple who want to visit Maidstone. The full English or Continental Breakfast was included in the price. The staff were friendly and pleasant. and would like thank them for their hospitality, Will certainly stay again when visiting Maidstone again.

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Ratingen, Germany
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel is an ex large Manor House specialised in Events. A new wing which fits in the rest of the architecture has been added to have around 40 rooms. The rooms at the end of the new wing, 35 to 40 are superb and look brand new. The double bed was very confortable, large Flatscreen TV and very roomy... More 

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London, England, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel does not have the view as portrayed in its picture, there is no expanse of lawn in front of the hotel. At check in we were told that although we had a ground floor room as requested we couldn't access it without a very long walk up and down stairs due to a prom being held the evening... More 

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Angela2308 Thank you for taking the time to review Oakwood House following your recent stay. I am a little confused by your comments regarding the grounds as the grounds and gardens are at the back of the building as shown in our pictures? Dinner is served in our bar and music room during the evenings which is where had... More 

London, United Kingdom
Level Contributor
95 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here one night for a wedding. Staff were really friendly and made us feel at home. Well set up for conferences and weddings, with a huge room that can be split into two depending on the size/type of event. Not ideal if arriving on public transport from Maidstone East or West - about a 30 minute uphill on foot... More 

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear MartsAndMarts Thank you for taking the time to review Oakwood House following your recent stay and attendance at a wedding reception. I was delighted to read your comments regarding the team here as we work tirelessly to ensure every guest has a great experience with us. Our bedrooms are small compared to todays modern standards, however I am glad... More 

Royal Tunbridge Wells, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We checked in smoothly with a pleasant smile from the reception staff and a little local info regarding eateries within a short walk. There was a big wedding going on so the few of us not involved were noticeable! On arrival in our room however, (not the biggest but adequate for a one night stop over) we were somewhat surprised... More 

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Russ G Thank you doe taking the time to review Oakwood House following your recent stay. Please accept my apologies that your room was not ready when the keys were issued to you. I have spoken to both the reception manager and head housekeeper to ensure this does not happen again. On a positive note I am glad the... More 

St Neots
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was comfortable, the breakfast was excellent and the staff were all helpful and friendly... what more could I ask for! The hotel is just outside the centre of Maidstone, set in an area shared by a school and other buildings. There is a pleasant wooded garden.

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear pwjohns Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read you enjoyed your time with us. I will ensure your comments are passed on to the team, which I know they will be delighted to read. We hope to welcome you back soon. Kind regards Paul More 

Tampa, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Our room was small, but adequately furnished. It was not clean, with dust accumulated on the bedside lamps. The bathroom also needed a good clean. The lighting was insufficient to be able to see in the main room, bathroom light was good. NO Air Conditioner, which on this very warm weekend made the room very warm and stuffy. The hotel... More 

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Travelers are raving about these Maidstone hotels

London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a mix between a conference facility and a hotel . The food at the evening meal was served in a private dinning room and was excellent as was the service . What lets this place down is that the front of house staff at Reception were lackluster and sullen at times and often the coffee and hot water... More 

Was this review helpful? Yes 1
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear jean k Thank you for taking the time to review Oakwood House following your recent stay. I was pleased to read you enjoyed the food and your bedroom. Please accept my apologies that the reception staff and coffee temperature let us down. Please rest assured the experience you stated is not typical of the high standards to which we... More 

kent
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely vist one night's accommodation in beautiful surroundings and service was excellent and would recommend this listing for any celebration. Breakfast was of good quality and staff happy to assist with any requests

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear sjirle Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read your comments and will ensure they are passed on to the team. Feedback such as yours acts as a great motivator as it tells the team they are doing a great job. We hope to welcome you back soon.... More 

Hornchurch, Essex.
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although the room was quite small, it was well furnished and very clean. Bathroom was a good size , modern and very clean. Went to a Rat Pack tribute night in hotel. Included 3 course meal, which was very nice. Show was a real success, everyone up dancing. Staff are very helpful and friendly here, and mostly English which is... More 

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Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear ChelseaBoy349 Thank you for taking the time to review Oakwood House following your recent stay and attendance at our tribute night. I was delighted to read you enjoyed your evening and stay with us and look forward to welcoming you back in the future. Kind regards Paul More 

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