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All 16 Maidstone hotels

Oakwood House Hotel

4.0 of 5 Hotel   |   Oakwood Park, Maidstone ME16 8AE, England
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55%
Ranked #14 of 16 hotels in Maidstone
A recent review
3 of 5 stars reviewed 1 week ago
Clairealis London, United Kingdom
  • Overview
  • Reviews (111)
  • Photos (12)
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  • Room tips (26)
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111 people have reviewed this hotel

Traveler rating
    18
    44
    30
    13
    6
See reviews for
19
39
7
30
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

As with all reviews I always try to be fair. We booked this hotel to visit family in the area and the location of the hotel was near to the town centre which was good. The inside of the hotel is nice. However, we booked as the pictures looked very nice. When we got to the hotel, and checked in,... More

Was this review helpful? Yes
Surrey, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Oakwood House, It's fair to say that the fascia of this building is lovely. It displays a level of heritage that would under general circumstances fill you with history and atmosphere befitting a building of its age. The staff in the breakfast room were happy, smiling and clearly welcoming. The access to the car park was good and bar area,... More

Was this review helpful? Yes 1
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Nab1976 Thank you for taking the time to review Oakwood House following your recent stay. As you have noted Oakwood House is a multi purpose building being able to boast some of the largest meeting rooms in Maidstone and Kent. I am sure you will understand that it is difficult to change the design and features of a Victorian... More

2 reviews
2 of 5 stars Reviewed 1 week ago

Don't be fooled by the photos implying a country house in acres of grounds, it simply isn't the case - what you have is a lovely old building that is situated in a building site comprising office buildings, a college and some vague outbuildings, countryside it ain't. Also beware the wedding parties, should be obvious I know but watch out... More

Was this review helpful? Yes
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Stephen R Thank you for taking the time to review Oakwood House following your recent stay. I am sorry that you did not enjoy your time with us. We have spent a lot of time over the last 18 months ensuring that all of our pictures and information provide a true reflection of the House and grounds, none of... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I can't thank u guys enough Melanie and Sam was excellent can't thank them enough for making our wedding reception so special lovely venue and such lovely staff our honeymoon suite was excellent and nothing was to much trouble even helping a guest turn up late getting them a meal and sorting out a place. Would recommend you to anyone.... More

Was this review helpful? Yes 1
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Mrs_rigelsford Thank you for your kind words following your wedding last weekend. I will ensure your comments are passed on to Mel and Sam along with the rest of the team. It was a pleasure to have been part of your special day and we all wish you both a long and happy future. Kind regards Paul More

Northampton, United Kingdom
Top Contributor
163 reviews 163 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked some months ago for a two night stay as our neice was having her wedding at this hotel. Reception is good, attentative well informed and helpful. The long trapse to our smallish room in the new wing is quite crazy. Along corridors, through a bar , through a dining room, then another lobby and stairs to another corridor.... More

Was this review helpful? Yes
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear braithwaite12 Thank you for taking the time to review Oakwood House following your recent stay with us. Thank you for your comments regarding our reception team, unfortunately I am sure you will understand that with the best intentions we are unable to change the way the house was built. Our bedrooms are small compared to the modern standards of... More

Sydney, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A good hotel let down by the amateur management. The rooms were hot, no aircon and unable to open the windows more than a couple of inches.(Locking catches.) Noise from Wedding Parties and Proms went on to the early hours, open window-noise, shut window-stiflingly. The rooms were serviced occasionally, ie twice during our stay,make your own bed etc. I had... More

Was this review helpful? Yes
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear peter7628 Thank you for taking the time to review Oakwood House. I was disappointed to read your comments as I had not received any feedback to highlight your concerns from the management or reception team? We have worked hard over the last 18 months to ensure that we provide a high standard of product and service to all of... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our second stay at this hotel. Lovely room with huge wetroom which was well thought out(disabled room ) Staff very friendly and helpful. Food good especially the breakfast ,we did have a small issue with one meal but was dealt with professionally and pleasantly. Only issue was there was a murder mystery eve taking place on one eve during our... More

Was this review helpful? Yes
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear tweettub63 Thank you for taking the time to review Oakwood House following your recent stay. I will ensure your comments are fed back to the team as feedback such as yours acts as a great motivator to maintain the high standards to which we aspire. Kind regards Paul More

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

I came across this hotel online and was impressed by the old building and original features. As i was looking for a romantic night away i thought the hotel looked perfect. On arrival i was slightly disappointed to find that the hotel was a training centre and therefore better for business and short stays. The room was pleasant however slightly... More

Was this review helpful? Yes
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear VHS93 Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read you enjoyed your stay with us. I am sorry that the interior of the building left you disappointed. We do have plans in place to restore some of the old character in the coming months and work tirelessly to... More

Contributor
17 reviews 17 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is OK for the night. A conference venue situated in an old stately home. No A/C so the rooms got very hot so slept with the windows open which didn't really make much of a difference. Bed was lumpy and rather uncomfortable. Bathroom shower filled up with water in the tray so didn't like that too much. Only had... More

Was this review helpful? Yes 1
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Abbie M Thank you for taking the time to review Oakwood House following your recent stay. I was sorry to read you did not find your stay to your satisfaction. I have reviewed all of the customer feedback recorded and cannot find any reference to the issues you raised? If in the future you do encounter any issues not... More

Kent
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We went to a recent wedding and I thought it was a good choice of venue. It was lovely having the place pretty much to ourselves and the function rooms were nicely decorated. The bedrooms are quite small but were comfy enough and not over priced. My tip is not to pay more for an upgraded room as they were... More

Was this review helpful? Yes 1
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Kitty3777 Thank you for taking the time to review Oakwood House following your recent stay and attendance at a Wedding. I was delighted to read you enjoyed your time with us and we look forward to welcoming you back in the future. Kind regards Paul More

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Additional Information about Oakwood House Hotel

Address: Oakwood Park, Maidstone ME16 8AE, England
Location: United Kingdom > England > Kent > Maidstone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oakwood House Hotel 4*
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Also Known As:
Oakwood House Hotel Maidstone, Kent

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style
#4 Luxury Hotel in Maidstone
Hotel Class
Official Description (provided by the hotel)
Once at Oakwood House enjoy going back in time and experience the history and architecture of the house. Each of our 40 modern rooms have a private en-suite facility with a flat screen television and beverage making amenities, so your comfort and relaxation are guaranteed. ... more   less 
Number of rooms
40

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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