We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Premier Inn Maidstone - Leybourne

Castle Way | Leybourne - West Malling, Maidstone ME19 5TR, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Premier Inn Maidstone - Leybourne
Professional photos View all
Browse nearby
Premier Inn Maidstone - Leybourne
Add Photo Write a Review

136 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    51
    47
    20
    11
    7
See reviews for
35
42
8
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (30)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (32)
All months
Grantham, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about the stay was just good. Although it was a very hot day they had opened the windows in advance, put a large fan in the room and were offering jugs of iced water for free. Really good service. I will definitely stop there again.

Was this review helpful? Yes
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights in July on business. I was sorely disapointed. The rooms DO have the Premier Inn beds but that's where comfort stops. The "free" wifi is non existent so I spent 2 nights unable to work. Very frustrating for any business traveller. Of course you can upgrade for a fee but I've stayed in so... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Cannot fault the Premier Inn. Excellent value for money and ideal for our purposes. Was very happy with the room and the staff went over and above the call of duty to make our stay a comfortable one. Many thanks!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Jasper
Level Contributor
9 reviews
6 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Arrived during an unexpected 'heat wave'...room was like an oven...one fan did nothing to 'cool' the room ... worst 7 days in a hotel ... no telephone ... no radio .... no clock ... no air conditioning ... t.v. was the size of a small computer monitor ... my monitor at home was bigger than their t.v. !!! The shower... More 

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Maidstone - Leybourne, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. I would like the opportunity to investigate this further and will be in touch shorly. I am pleased... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

No phone , no alarm clock , no air condition and no one cares. If I was going to suggest a place to stay in west malling I would highly recommend any other place besides the premiere inn. Not only is their ajoining restraunt insanely over priced with terrible customer service but the rooms you stay in is like being... More 

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Maidstone - Leybourne, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

Cairo, Egypt
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 30, 2015

Arrived 6.30 in the evening to a room that had a fan blowing already on arrival. So warm in the room but the fan was sufficient to keep the room cooler. Had a room at the back of the Inn and noise was absolutely fine. The guy on reception went out of his way to show us how to get... More 

Was this review helpful? Yes
Warrington, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 20, 2015

We had a recent over night stay here before our onward journey to France. Can't fault this Premier inn, the room was acceptable with a comfy bed, also the family pub next door served good food, and a hearty breakfast too boot!!. Will stay here again.

Was this review helpful? Yes
Barton-upon-Humber, United Kingdom
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed June 3, 2015

The gentleman working on reception was extremely polite and helpful, he reserved a table for us at the Brewer's Fayre next door. My friend had booked two rooms for us at the same time, so it was slightly surprising although not a problem that they were on different floors. The room itself was clean, and very large. Some tea &... More 

Was this review helpful? Yes
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2015

Stayed here last Sunday 31st with family ahead of a funeral on Monday. Room was a really good price and very comfortable. We used the restaurant and had a lovely meal. Staff were all pleasant and welcoming. Would like to mention the new guy on Reception who was really pleasant and couldn't do enough for us. We were with 2... More 

Was this review helpful? Yes
Poole, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed May 29, 2015

Stayed here for a couple of nights while visiting family in the area last week. Nice friendly welcome, clean room with the usual Premier Inn facilities. Very little sleep due to the sweltering temperature in the room. The supplied fan did help to circulate the air but didn't really cool the room. The winter duvet, which apparently stays on the... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Feedback at Premier Inn Maidstone - Leybourne, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

11 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Bathroom (3)
Viewed
Room/suite (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Hotel & grounds (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Maidstone
3.2 mi away
Premier Inn Maidstone - Allington
4.6 mi away
Premier Inn Maidstone Town Centre
3.7 mi away
Premier Inn Maidstone - Sandling
Show Prices
Show Prices
Show Prices
3.6 mi away
Premier Inn Maidstone - A26/ Wateringbury
0.8 mi away
Larkfield Priory Hotel
Larkfield Priory Hotel
#1 of 1 in Larkfield
3.0 of 5 stars 147 reviews
0.0 mi away
Premier Inn Sevenoaks / Maidstone
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay