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All 15 Maidstone hotels

Premier Inn Maidstone - Leybourne

Castle Way | Leybourne - West Malling, Maidstone ME19 5TR, England
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Premier Inn Maidstone - Leybourne
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71%
Ranked #10 of 15 hotels in Maidstone
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 24, 2014
Beth C Maidstone, United Kingdom
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88 people have reviewed this hotel

Traveler rating
    32
    31
    15
    6
    4
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18
24
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Cheshire,England
Top Contributor
278 reviews 278 reviews
222 hotel reviews
330 helpful votes 330 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

The hotel part is ok although only towels for one person, their booking system online caused me to lose £59 last night trying to select the disabled room, it then reverted to yesterdays date in April when I was trying for August. I usually just about suffer their awful food to avoid driving and drinking but this was one of... More

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Orpington
1 review
1 of 5 stars Reviewed March 11, 2014

Heating not working in room staff not bothered was way to easy to check out without paying as if it was a normal procedure after checking out reception said they could give us a small electric fan heater We left!!!!

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Maidstone - Leybourne, responded to this review

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the... More

Maidstone, United Kingdom
1 review
5 of 5 stars Reviewed February 24, 2014

Comfortable and peaceful stay here, clean and enjoyable place to stay with generous and reasonable check in and out times. Staff all friendly and willing to help whenever! Would recommend to anyone!!!

Review collected in partnership with premierinn.com

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Manchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 24, 2014

Typical premier inn on arrival with very quick and efficient check in. Room was as expected, spotlessly clean with massive comfortable bed. Bathroom however wasnt as clean as normal with a dirty pool of water in the corner of the bath.We were awoken in the early hours of the morning by several large wagons parking up outside our bedroom window... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2014

Stayed here from Friday to Sunday, was greeted by friendly staff member on arrival, who gave me all the information I needed. Room was very clean and specious. Had a lovely tv in the room with a lot of channels. This hotel is very quiet, I have never stayed in such a quiet hotel, it was lovely! The restaurant was... More

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Ashford, United Kingdom
1 review
5 of 5 stars Reviewed February 18, 2014

I was put up here has I had nowhere to live and after staying at 3 others Maidstone town centre, Maidstone London road Allington, Allington locks sandling, and this one I can only say I was treated with kindness and found all the staff in all four places very helpful pleasant helpful understanding and could never fault them in any... More

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Senior Contributor
31 reviews 31 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 12, 2014

Good basic and clean. Perfect for business use and easy access to motorway fuel station food and other amenities. Easy to park. Vending machine available and wifi is purchasable in room - free parking

Review collected in partnership with premierinn.com

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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 20, 2014

Plenty of parking when I arrived. I was given an upstairs bedroom but hotel had no lift. When I explained that I had difficulty with stairs the girl on reception was very helpful and immediately found me a more convenient room.. I left very early in the morning and did not get a chance to have a meal but the... More

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1 review
1 of 5 stars Reviewed January 19, 2014

Service utterly appalling! Ordered two poached eggs for breakfast took half an hour to arrive, I would understand if it was busy but there was only me and a couple of others in the restaurant! At night beer was flat. My party ordered deserts they took (I joke you not) an hour and a half to arrive. Don't think I... More

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WhitbreadHotels, Online Customer Service at Premier Inn Maidstone - Leybourne, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve... More

Worcester, United Kingdom
1 review
5 of 5 stars Reviewed January 15, 2014

This hotel was a pleasure to stay in. The staff were very friendly and always on hand to assist. I was very comfortable and had a great nights sleep. The food in the adjoining restaurant was very good. It was a relaxing stay and I would have no problems in recommending it to friends and family.Yet another great stay at... More

Review collected in partnership with premierinn.com

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Additional Information about Premier Inn Maidstone - Leybourne

Also Known As:
Premier Inn Maidstone - Leybourne Kent
Address: Castle Way | Leybourne - West Malling, Maidstone ME19 5TR, England
Phone Number:
Location: United Kingdom > England > Kent > Maidstone
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #10 of 15 hotels in Maidstone
Price Range (Based on Average Rates): $
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