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All 16 Maidstone hotels

Village Urban Resort Maidstone

3.5 of 5 Hotel   |   Castle View, Forstal Road | Sandling, Maidstone ME14 3AQ, England (Formerly De Vere Village Maidstone)
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Village Urban Resort Maidstone
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Ranked #15 of 16 hotels in Maidstone
A recent review
4 of 5 stars reviewed 2 days ago
SButler010 Harpenden, United Kingdom
  • Reviews (313)
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313 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Harpenden, United Kingdom
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

So pleased with our trip. The room was large, clean and well equipt. Facilities including pool etc excellent. Only gripe was when they ran out of towels in pool area but that was soon resolved. Breakfast choice excellent. Located on busy road but we're not disturbed at all by road noise. Booked at £59 /night rate which was excellent. It... More

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Senior Contributor
30 reviews 30 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

On check in our room as not ready so we were asked to wait about 20 minutes and the person on reception said they would come and find us when our room was ready. I told them we would be in the bar area. Forty five minutes later and no sign of the reception staff so my husband went to... More

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Bedford, United Kingdom
Top Contributor
220 reviews 220 reviews
67 hotel reviews
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our 3rd stay in this hotel, and we had a couple of issues with it. The staff are all helpful and polite, but since they have had a casual uniform it has seemed to of gone down hill. Last year the restaurant staff wore jeans and shirts, at least this year they have overalls on so you can... More

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Maidenhead, United Kingdom
Top Contributor
72 reviews 72 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We checked in to the hotel only to be given a poor room. Hot and stuffy. Telephone did not work and the TV reception was not good. Luckily they changed our room. We went for diner, at the hotel. The waitress was very helpful, but it went down form there. The starters were spilled on the table, we also received... More

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Gillingham, Kent
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I travel quite a bit and return to Maidstone regularly as my family are here. I have tried different hotels in the area but tend to always try here first as previous stays have been OK. I got a good deal on the hotel via booking.com but I should have guessed it was too good. I was given a room... More

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Ashford, United Kingdom
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel could be very good however many factors let it down, from the customer service to the rooms. Prior to my stay I had contacted the hotel regarding early check-in. I was advised that early check-in is from 12-noon and whilst this was not guaranteed a note would be left on my booking stating that I would be arriving... More

Was this review helpful? Yes 1
London, UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Staying here for business. Room pleasant, bathroom nice, staff all friendly and helpful. Gym and facilities are busy but good. Slight downside is the breakfast as it has been cold for the last few days I have eaten there, but other than that a pleasant stay.

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Camelford, United Kingdom
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here whilst visiting family. Cheaper than Travel lodge/Days Inn where I would usually stay and the price includes a great breakfast which consisted of cereal, fruit toast etc and hot buffet which was cooked nicely and regularly refreshed. As it was me and my daughter travelling we requested a twin bed room and were disappointed that we were given... More

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We opted to stay at The Village as we wanted something more than a premier inn, but to be truthful the only difference between the village & the premier inn, which is few yards away is the fact you get breakfast in with the cost of the room, but when you weigh it up the cost of a premier inn... More

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Newbury, United Kingdom
Top Contributor
96 reviews 96 reviews
73 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is just off the motorway. Hard to find with the satnav, it sent me to the Premier Inn instead but you need a lateral street a bit further down the main road )you see the sign from the main street when you come past it). Plenty of free parking space. Check in was friendly and quick. Room was... More

Was this review helpful? Yes 2
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Additional Information about Village Urban Resort Maidstone

Address: Castle View, Forstal Road | Sandling, Maidstone ME14 3AQ, England (Formerly De Vere Village Maidstone)
Location: United Kingdom > England > Kent > Maidstone
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Urban Resort Maidstone 3.5*
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Also Known As:
Village Hotel And Leisure Club Maidstone
Village Hotel Leisure Maidstone
Village Urban Resort Maidstone Kent

66 photos of this hotel

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Bathroom (14)
Room/suite (13)
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Dining (1)
View from room (1)
Other (5)

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Hotel & grounds (4)
Room/suite (3)
Pool/beach area (1)
Other (23)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Village Urban Resort Maidstone is situated close to the River Medway and is perfectly located to explore Kent and beyond. From shopping at Bluewater to a trip to see the animals at Hop Farm Country Park; from a walk along the new Millennium riverside pathway or a trip back in time to the Museum of Kent Life or Leeds Castle, you'll find everything on your doorstep. Village Urban Resort Maidstone has 122 comfortable bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a state-of-the-art Health and Fitness Club, 25 Metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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