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All 23 Maidstone hotels »

King Street Hotel

2.0 of 5
74 King Street, Maidstone ME14 1BH, England
Hotel amenities
King Street Hotel
Ranked #16 of 23 hotels in Maidstone
3.5 of 5 stars 28 Reviews
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28 reviews from our community

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Date Rating
england
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 21, 2012

The last 3 reviews on this site are quite shocking and are not representative of my experience at this hotel. All the rooms have been refurbished to a very high standard. Brand new comfortable beds and new furnishings. The staff are really friendly and welcoming. The breakfast was freshly cooked to order and excellent quality. There is a bistro and... More

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See 2 more reviews by markZoom for Maidstone
barrow in furness
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed April 23, 2012

after initially booking what we thought looked like a lovely friendly hotel we then read the reviews on its website (which yes we should have done before booking) and realised we had made a huge mistake. after deciding from the reveiws that we would not take our dog to stay there let alone our two young children we decided to... More

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See 2 more reviews by rachel p for Maidstone
Daryl187056, Guest Relations Manager at King Street Hotel, responded to this review
May 17, 2012

Firstly we made an immediate refund to the booking agent who the room was booked through, but evidently the refund from the third party took over a month which is very unusual. The normal procedure is to refund directly back on to the debit/credit card that was used for the booking, but in this case we never received any card... More

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Markyate, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2012
1
person found this review helpful

on arrival the hotel was having a re-fit we were not told and it was a total shambles - we have tried to contact the owner but to no avail!! the bind in the bedroom was broken and did not fit the breakfast was pre cooked and heated up and the only had flora and that had melted in the... More

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Daryl187056, Public Relations Manager at King Street Hotel, responded to this review
May 18, 2012

We apologised to the guest on arrival and offered alternative accommodation as the refurbishment was not quite finished, the guest was shown the room which they said looked fantastic. The blind was faulty as we were awaiting the new one. The breakfast was not up to our usual high standards on this day as both chefs were off ill, and... More

Eastbourne, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 3, 2012

When I arrived at the hotel on Saturday 24th March I was initially allocated to room 14, a twin room. I was shocked to find that workmen were working outside and the noise was unbearable and stressful. In terms of health & safety, there were hazardass wires across the communal floors outside of my room and down the corridor. The... More

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Daryl187056, Guest Relations Manager at King Street Hotel, responded to this review
May 17, 2012

We apologised to this guest and offered alternative accommodation in another hotel, or a room in the main hotel which had just been refurbished. The guest requested to stay and was upgraded into a superior double which is fabulous. The breakfast complaint is a mystery as we are known to provide outstanding food, with all produce sourced locally and cooked... More

Todmorden, United Kingdom
1 review
5 of 5 stars Reviewed February 10, 2012

Really friendly welcome. Hotel was having building work carried out. Hotel staff nice and helpful. Delicious glass of wine. Fantastic spacious room with a four poster bed, wood panelled walls etc... Comfortable bed. Nice shower. Highly recommend

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London, United Kingdom
1 review
5 of 5 stars Reviewed November 17, 2011

I stay in lots of hotels over the year. normally I stay in 4 or 5 star hotels spending around £150.00 per night. What a pleasant stay I had in the Kings hotel, the staff were superb and gave us a lovely room with real charecter which was spotlessly clean. This was a refershing change to some large chains I... More

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Bournemouth
1 review
4 of 5 stars Reviewed November 16, 2011

Convenient location, friendly staff, clean room and all facilities in working order. Nothing was too much bother and the breakfast was first class. I stayed for one night only and this was my second visit. Pleasantly surprised that the owner remembered me from over a year ago. I am due to visit the Medway towns again in January 2012 and... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed November 7, 2011

The staff were excellent , room was just brilliant just what me and my wife were looking for, breakfast was superb , definitely will stay here again,would recommend this place.

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London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 31, 2011
1
person found this review helpful

we stayed in room 3 which was a 4 poster bed and the most expensive...on the first night my wife was bitten by bed bugs..and the bed was broken.and the toilet stunk..we went to see reception but no one there untill midday sunday..we spoke to the maid who also done the breakfasts......she put us into another room which was better... More

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Nottingham
Senior Contributor
45 reviews 45 reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed September 27, 2011
1
person found this review helpful

I stayed here with my husband while attending a wedding at Turkey Mill. When we booked online, we said we would check in at 12pm, then a few days before our arrival, the hotel called to ask what time we would arrive. My husband advised again that it would be 12pm and the lady advised that normally no-one would be... More

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Additional Information about King Street Hotel

  • King Street Maidstone
Address: 74 King Street, Maidstone ME14 1BH, England
Price Range: PLN: $

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King Street Hotel
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