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All 16 Maidstone hotels

Days Inn Maidstone

1.5 of 5 Hotel   |   Roadchef Motorway Svc Area | M20 Junction 8, Maidstone ME17 1SS, England
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Ranked #13 of 16 Hotels in Maidstone
A recent review
3 of 5 stars reviewed 1 week ago
steveG3808ES Worcestershire, United Kingdom
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77 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Preston, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

I also picked up a £90 parking fine. no mention of parking charges when booking also what was the point of getting me to fill out my car reg when I booked in? it would have been far better to warn me about the parking.

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Anthea S, Manager at Days Inn Maidstone, responded to this review

we offer free parking to all our guests for the duration of their stay and all our guests are asked to provide us with their vehicle registation which we enter on a APN machine If a guest does receive a parking charge in error which can happen very occasionally we will always have this cancelled More

Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

A fortnight after staying here I have just received a Charge notice demanding £90 for parking at this hotel regardless of booking and paying in advance and providing the car registration number when registering. Now I've got the aggravation of having to prove my innocence. Staying here is more trouble than its worth. Will not use again!

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Anthea S, Manager at Days Inn Maidstone, responded to this review

Thank you for your comments please contact the hotel and we will have the charge cancelled More

Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a room here through Expedia. Despite having confirmation the hotel had no knowledge of the booking and were full. The night receptionist, Josie, proved a brilliant example of what customer service means by sorting out the problem. Well done.

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Anthea S, Manager at Days Inn Maidstone, responded to this review

Thank you for your review I will pass your comments on to Jose More

Pinner
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Selected this hotel as I was travelling with my dogs to an event in the area. The lady on the front desk could not have been more welcoming or efficient. The room was not cramped for the dogs and there was sufficient outside space to meet their needs. A reasonable selection of food was available from the restaurant and shops... More

Review collected in partnership with Days Inn

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Anthea S, Manager at Days Inn Maidstone, responded to this review

Thank you for your lovely review We welcome all feedback to help improve the service we provide I'm so pleased to hear you were made to feel so welcome and we look forward to welcoming you and your dogs back very soon More

*
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed August 31, 2014

A big difference with the Days Inn we stayed at in Bristol. Hotel was clean and modern, room was spacious, beds fine and bathroom also very nice. The location wasn't that nice, but not too bad for a motel. Breakfast has to be gotten in the restaurantbuilding next to the hotel, which isn't very handy.

Review collected in partnership with Days Inn

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Anthea S, Manager at Days Inn Maidstone, responded to this review

Thank you for your review All feedback is welcomed and used to help improve the service we provide Although we are based on a motorway service area we are only a few minutes drive from plenty of places to visit for lunch or an evening meal as an alternative to the service area We look forward to your next visit... More

Ringwood, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed August 28, 2014

Helpful friendly staff. Room was clean although a little shabby. Paintwork and tile grouting grubby. Advertises free wifi but could not connect in my room! Comfy bed. Musty smell. Very dark room. Very noisy but what do you expect next to a motorway! Service station food was overpriced and of a poor standard.

Review collected in partnership with Days Inn

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Anthea S, Manager at Days Inn Maidstone, responded to this review

Thank you for your review All your feed back will be used to inprove the service we off We are due to be refurbished in the coming months which will address some of your comments Again thank you review and we look forward to your next visit More

Loughborough
2 reviews
3 of 5 stars Reviewed August 22, 2014

Very average hotel. Good for purpose for overnight stop en route to continent but could do with a refurbishment. Nothing really wrong with it but starting to look tired. Noise from M20 motorway and railway. Very pleasant receptionist.

Review collected in partnership with Days Inn

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Anthea S, Manager at Days Inn Maidstone, responded to this review

Thank you for your review We are expecting to be refurbished in the coming months which will address yoyr comments regarding the hotel looking tired I hope we can welcome you back soon More

Bristol, United Kingdom
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 18, 2014

We stayed here on an over night stop over on our way to France. There had been a mix up in rooms, so instead of having a double and a single, we had two doubles, it wasn't a problem for us, it meant our son had a double bed instead of a single. We were given a discount voucher for... More

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Anthea S, Manager at Days Inn Maidstone, responded to this review

Thank you for your review All our rooms on both floors have window restrictors for health & safety reasons and unfortunately we are not permitted to have them unrestricted I will forward your all feed back on to the relevant persons Again thank you for your review More

Northampton, England, United Kingdom
Top Contributor
152 reviews 152 reviews
43 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 21, 2014

A group of us stayed at this hotel back in June this year in order to make an early start to catch Le Shuttle to France. If you are far north of the Thames, always wise to come down to this area of Kent the night before so that you are not panicking over traffic hold ups and delays. Yes,... More

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Anthea S, Manager at Days Inn Maidstone, responded to this review

Thank you for your review I'm very pleased you found our rooms to be of a clean standard and the service you recieved to be could good There are food options available in the service area 24 hrs every day but like yourself there are also plenty of options in the local area such as local pubs chinese & indian... More

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Additional Information about Days Inn Maidstone

Address: Roadchef Motorway Svc Area | M20 Junction 8, Maidstone ME17 1SS, England
Phone Number:
Location: United Kingdom > England > Kent > Maidstone
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Days Inn Maidstone 1.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Days Inn Maidstone Hotel Maidstone
Days Inn Maidstone Kent

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