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Hilton Maidstone

Hotel website
Bearsted Road | Weavering, Maidstone ME14 5AA, England
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1 room 1 guest
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897 Reviews from our TripAdvisor Community

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Traveler rating
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    223
    82
    51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (897)
  • Mar-May only
    (217)
  • Jun-Aug only
    (315)
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    (187)
  • Dec-Feb only
    (178)
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Peterborough, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed as a couple for one night as a treat for my girlfriend . The hotel is modern in style; the bedroom was large, light and clean. The staff were exceptionally helpful and friendly The breakfast was perfect with plenty of choices. The health centre was really well equipped and we had a swim on the Sunday morning and... More 

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Norwich, England
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I actually really liked it. I stayed here for three days while at a training event locally. I stayed at a Hilton last year and liked it bar a couple of small points. I was let down last time by poor service at reception. This time, the service was excellent! The lady on reception was so nice and pleasant and... More 

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Leeds, United Kingdom
4 of 5 stars Reviewed 3 days ago NEW

We stayed as a couple for two nights when attending a family wedding. The hotel is modern in style; the bedroom was large, light and well furnished; the bathroom was good, though an overhead shower rather than one combined with the bath would have been better. The service in the restaurant was quick and efficient; there was a good choice... More 

Review collected in partnership with Hilton Hotels & Resorts

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Bristol, United Kingdom
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a reasonable hotel somewhat spoilt by a noisy bed. We had a room with 2 double beds, one of which was fine, but the other creaked loudly with every slight movement. As a family of four, the 2 children had one bed and my wife and I had the other. Every time I moved slightly the springs clunked... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Visited with Family for 5 days. PLUSES ** Free parking for guess ** Leisure facilities good. ** Restaurant staff friendly Esp Elaine ** Proximity to motorway MINUSES ** Poor TV Quality ** Bathroom needs some upgrade esp downstairs guest toilet. ** £3.95 for a small bottle of water ** Upon check out had to pay 25 pence for 'so called'... More 

Was this review helpful? Yes 1
Rochdale, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great location to stay near to the motorway links and only an hour from Brighton and Hastings. Great breakfast lots to choose from. Facilities were excellent the pool area in the evening was quiet with steam/sauna rooms, jacuzzi and good gym facilities. My only criticism would be the loo paper could have been better quality considering the 4* rating! Overall... More 

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Hoboken, New Jersey
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice hotel in Maidstone, nothing over-the-top and nothing I can complain about. Restaurant was good, along with the breakfast. It's a good business center spot. I used the gym on multiple occasions and it was really nice and convenient.

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Monmouth, United Kingdom
Level Contributor
122 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed another lovely stay in this hotel, enjoying the pool and steam room facilities. Staff, as always were friendly although there really should be more staff helping at the bar. We had another nice room too which was clean with most things you would need.

Was this review helpful? Yes 1
Chelmsford, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

On my previous visit to this hotel I had an issue with the restaurant. They did address this and i was happy, I arrived on my second visit and there was no complimentary water in the room despite it being a perk of silver status. I asked reception and the water was delivered, Today there was no water AGAIN and... More 

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear Shabbyone, Thank you for your review and constructive feedback. Also thank you for giving us another chance, I am glad to read that you were happy with the restaurant this time around but can only apologise for the shortfalls in service you experienced, please rest assured these were discussed with the front office and housekeeping managers for retraining on... More 

Travelers are raving about these Maidstone hotels

Whitley Bay, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed 6 days ago NEW

I stayed here on business and wished I hadn't. The whole experience was very poor and not to be repeated. As a regular traveller, I had expected better, but the place is woeful! My feedback form was too small to list all of my complaints and I don't propose to do so here. The worst however: the badly stained carpet... More 

Was this review helpful? Yes
LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear Margaret S, Thank you for your review and feedback. I am very disappointed and surprised to read your comments, as I cannot recognise in it the hotel I work and above all the great team we have. I can only apologise and regret that you felt the need to write this complaint, because upon my investigation I could not... More 

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