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Hilton Maidstone

4.0 of 5 Bearsted Road | Weavering, Maidstone ME14 5AA, England
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Hilton Maidstone
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Hilton Maidstone
Hilton Maidstone
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673 reviews from our community

Traveler rating
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    170
    61
    33
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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Southend, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

The only real disappointment was the dinner we had on the evening of our stay. The quality of the food was average and probably no better than pub fare. As it was a buffet it was disappointing not to be advised of this when we booked at reception. On the plus side the restaurant staff were friendly and efficient.

Review collected in partnership with Hilton Hotels & Resorts

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Bexleyheath, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hubby booked a romantic night away, first impression rooms were lovely in fact when we arrived we said it was one of the nicest we had ever stayed in. Had a lovely meal in the bar when they finally got it right as they did it wrong twice, we had a few drinks then retired to our room, lovely seating... More

Was this review helpful? Yes
LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear Chris, Thank you for review and constructive feedback. I am really sorry to read your review, particularly because it started so well, please accept my apologies and rest assured that your feedback is being followed up with the reception, who must check out how each guest stay was, and the food and beverage team who should get things right... More

london
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I hav'nt been here for 2 years due to a bad weekend break, but I thought we would give it another try. I am a Hilton Honors member and I like how they run, but Maidstone seems to be living in the past, just hanging on to the Hilton name. A few updates I could see but the usual bad... More

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear reviewer, Thank you for your review and constructive feedback. Thank you for giving us another chance but please accept my apologies that we did not meet your expectations again. I cannot e-mail you directly as you suggest because we don’t have any guest called Jamessouthlondon in our records, nevertheless please feel free to contact me. I am very disappointed... More

Kent, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

This hotel is friendly and efficient. Most times I have visited this hotel my room was good, food excellent and the bar okay. The leisure centre is normally my reason for visiting the hotel and this is usually run well. It is near to a lovely village called Bearsted which is a joy to visit too.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear GH, Thank you for review and compliments to the Hilton Maidstone and our award winning health club. I am please to read that the leisure centre is a reason to visit us, the team was delighted to hear that. We look forward to welcoming you back again. Regards, Leonardo Gagliano Hotel General Manager More

Yateley
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our room on the 1st floor 263 was comfortable, but lighting in the room very poor, as it is not easy to read in bed. They need to replace the bedside light bulbs with brighter ones. Bathroom basin has a nasty chip. However the worst thing is the cost of Wi-Fi. I can't believe a hotel like the Hilton wants... More

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear Dave, Thank you for your review and constructive feedback. I am glad that overall you seem to have found your stay satisfactory but I am sorry that we did not meet all of your expectations. We have low energy lighting throughout the hotel, to try and reduce our carbon footprint, one unfortunate downside of it is that it does... More

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Great experience. We arrived at 11am and were able to check into our room straight away. Lovely very large room with two double beds and a sofa and table. Yes it looks a little tired in places but generally pretty clean and had everything you would want and having such a large room was a real plus. The beds were... More

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear Bibadoa, Thank you for taking the time to recommend us and share your positive experience staying at the Hilton Maidstone, I am glad that you enjoyed and I am delighted you will be back. We look forward to welcoming you again. Regards, Leonardo Gagliano Hotel General Manager More

Kent, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

very good experience at the hotel. The gym, breakfast and massage were very good. would recommend to others. I will however comtemplate a room on the first or second floor next time as could be noisy on the ground floor sometimes

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear Alex, Thank you for taking the time to write a complimentary review about the Hilton Maidstone. I am glad to read that you had time to enjoy our award winning spa facility. We look forward to welcoming you back again. Regards, Leonardo Gagliano Hotel General Manager More

Brussels, Belgium
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed in the Hilton Maidstone for a weekend break. The room was lovely, the staff friendly and the leisure centre was great even though it's being renovated at the moment. Terrific pool. The Hilton breakfast is a real treat. The Hilton waffle maker is great fun and adds to the experience. All in all a lovely minibreak. Close... More

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear Chocwaffles, Thank you for taking the time to write a positive review about your good experience staying at the Hilton Maidstone. I am glad to read that you had time to enjoy all of our facilities and services. We look forward to welcoming you back again. Regards, Leonardo Gagliano Hotel General Manager More

Warrington, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This is an extremely well presented hotel. Staff are helpful and overall the hotel offered excellent value for money. A good choice offered at the breakfast buffet. The rooms are beautifully presented. Parking was tight in places but felt very secure.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear Jane, Thank you for taking the time to write a review about your good experience staying at the Hilton Maidstone. We look forward to welcoming you back again. Regards, Leonardo Gagliano Hotel General Manager More

strathaven
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived late with no booking after an impromptu trip to Isle of Sheppy, and despite just wearing muddy regular clothes were treated like regular guests! Enjoyed a bar meal that was lovely and then retired to bed. The room was luxurious and well appointed, toiletries were good quality and felt lovely when used. It had 2 large double beds, trouser... More

Was this review helpful? Yes 1
LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review

Dear Mandymorton, Thank you for taking the time to write a complimentary review about the Hilton Maidstone. Above all I am delighted that we were able to help you with an unexpected need for accommodation. We look forward to welcoming you again, hopefully next time with more time to enjoy all the we have to offer our guest. Regards, Leonardo... More

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Additional Information about Hilton Maidstone

Address: Bearsted Road | Weavering, Maidstone ME14 5AA, England
Phone Number:
Location: United Kingdom > England > Kent > Maidstone
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Maidstone 4*
Number of rooms: 146
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Also Known As:
Hilton Maidstone Hotel Maidstone
Hilton International Maidstone
Maidstone Hilton International
Hilton Maidstone Kent

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