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Leonardo Hotel Milton Keynes - Formerly Jurys Inn

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Room & Suite (352)

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About

#16 of 35 hotels in Milton Keynes
Location
4.5
Cleanliness
4.5
Service
4.3
Value
4.0
Jurys Inn Milton Keynes is located at the heart of the city - within an easy 5 minute walk from Milton Keynes Central Rail station, and just over the road from a main bus line. Guests can enjoy a plethora of restaurants and bars all on the hotel's doorstep. The city's main shopping and culture hubs are a pleasant 7 minute walk away making it the best place to stay if planning on some retail therapy at Midsummer Place and thecentre:mk shopping centres. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. The hotel offers state-of-the-art dedicated meeting rooms for business guests, ensuring all meeting runs as smoothly as possible. The hotel boasts 279 comfortable bedrooms that can accommodate up to 3 adults or 2 adults and 2 children. All bedrooms are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, a flat screen TV with Freeview, and Free WiFi. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Milton Keynes with Jurys Inn.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Restaurant
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Wifi
Paid internet
Complimentary Instant Coffee
Special diet menus
Vending machine
Banquet room
Meeting rooms
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Polish
4.0
4.0 of 5 bubbles2,556 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Leonardo Hotel Milton Keynes, once known as Jurys Inn, is often commended for its welcoming family vibe and accommodating staff, making guests feel at home. While some areas may benefit from a decor update, the hotel's overall cleanliness and comfortable amenities generally receive high marks. Room experiences vary, with most finding them spacious and well-kept, but a few noting they could use some refurbishment. Value-wise, opinions differ: parking fees are seen as steep by some, yet many find room rates reasonable, especially with advanced bookings.
Atmosphere
Welcoming
Rooms
Varied
Value
Reasonable
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
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2,556Reviews16Q+A100Room tips
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Jemma M wrote a review Mar 9
2 contributions
To start with, parking is a pain in the backside. Good luck finding space and if you do enjoy paying through the nose for it. We’d requested a lower floor as my husband is claustrophobic and will not get in a lift, we get to reception and find out we’re on the 5th floor. No problem, after we explained they changed us to the second floor. The room, 202, was disgusting. Dark, dingy and filthy. The carpets were covered in stains, the walls were covered in stains, even the lampshade was covered in stains. The bathroom appeared clean until you sat on the toilet and looked down at the floor. It looked like blood or vomit was in the corners by the bath and around the toilet. We then went down to grab a drink and food in the bar and they don’t accept cash 🙄. We left not long after, bitterly disappointed.
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Date of stay: March 2024Trip type: Traveled with family
Room Tip: Avoid this hotel if you don’t like a dirty room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Responded 5 days ago
Good morning Jemma M, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. We are very sorry to read about the inconveniences. Please can you email our customer care team with the full details of where and when you stayed and your booking details so that we can investigate, you can contact us by going to our hotel’s website, if you scroll to the bottom of the page, you will see a button to "Contact Us" there you will then see a section where you can click to “email us". We hope to welcome you back again soon! Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dominic M wrote a review Mar 9
1 contribution
Had a great stay at the hotel with some very accommodating and friendly staff. Adna was very friendly upon check in and throughout the week, going out of her way to make for an excellent stay. The breakfast was great with much variety and the rooms were very well kept with a great team of cleaners.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Responded 5 days ago
Good morning dominicmB6708RE, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. We are happy to hear that you enjoyed your stay. We must agree with you in regard to our staff being great. They are very kind and helpful to ensure all of our guest feel comfortable and are meet to the highest level of service possible. I am also very happy that you found the breakfast to be very good. We try to cater to all dietary needs of our guests in the most delicious way. We for sure do welcome you back to once again enjoy your time to our hotels. Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fan family wrote a review Mar 5
Beverley, United Kingdom12 contributions5 helpful votes
Here I am again. Company visit so I had no choice ! People arguing all night banging doors. Breakfast in my room - gross. They had no hash browns so dumped roast potatoes on the plate , scrambled egg was like sawdust , no butter for toast , fruit yogurt was plain yogurt with melon on top ?and it was sour ( rancid) . Think I’ll go to work early and get into the canteen !
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Book somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Responded 1 week ago
Dear Fanfamily771, Many thanks for staying recently and thank you for taking the time to leave a review. I am very sorry to read that your recent stay didn't meet your expectations. It's our sincerest wish to make our visitors feel at home, in the most comfortable and luxurious way possible and I can only apologise that the issues you've raised prevented that. I do hope you had an opportunity to raise some of your concerns while you were with us, as I know the team would have been eager to do everything possible to improve matters. I very much hope you'll be able to return to a Leonardo hotel soon and we'll be able to start to improve your journey as a customer. Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Greg T wrote a review Feb 2024
Ireland2 contributions2 helpful votes
A very well run hotel with a welcoming front desk team. Rooms were very clean. Bed is very confirmative and there was little or now street noise. Breckfast was very nice and made all the better by Lucy who was really welcoming and friendly. Very nice lady who set the day up well.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Responded 2 weeks ago
Good Afternoon V3277SRgregt, Thank you very much for taking the time to leave a review, we are happy to hear that you found our hotel to be great and that you loved the clean room, the nice breakfast and the welcoming staff as well. We can't wait for your next visit anytime soon! Kind regards Melisa Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lee wrote a review Feb 2024
Shefford, United Kingdom8 contributions1 helpful vote
My son and I stayed here Saturday night I was upset as I first asked for my son to be next door then I said across the corridor well we checked in and they gave us 2 rooms his room was half way down the hall they were no help the manager at night was rude when I showed him there vouchers to been a customer of these hotels for years totaly shocked
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: Book somewhere else if you want and special arrangements
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Responded 4 weeks ago
Good afternoon Passport652643, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. We are very sorry to read about the inconveniences. Please can you email our customer care team with the full details of where and when you stayed and your booking details so that we can investigate, you can contact us by going to our hotel’s website, if you scroll to the bottom of the page, you will see a button to "Contact Us" there you will then see a section where you can click to “email us". We hope to welcome you back again soon! Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen C wrote a review Feb 2024
1 contribution1 helpful vote
The hotel is stunning, the rooms fantastic and the beds out of this world! But… the food in the hotel restaurant left a LOT to be desired. Food was cold when it came out, one person was left waiting for around 10 minutes for their meal after the rest of us had been served! Then desert……. They served the desert while the main courses plates were still on the table! Like I said the hotel its self is nice, would I stay there again yes. Would I ever eat there again No. not a chance not when they are so many other amazing looking restaurants within walking distance of the hotel
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Date of stay: February 2024Trip type: Traveled on business
Room Tip: Stay in the hotel but make use of all the amazing looking restaurants within walking distance! Do...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Responded Feb 8, 2024
Good Afternoon Karen C, Thank you very much for your stay and for leaving a review, we are so glad to know that you found our hotel to be stunning, with fantastic rooms and comfortable beds. On the other hand, we are truly sorry to read that you were unhappy with the dinner served. We will pass your feedback on to the kitchen staff immediately and we very much hope that you’ll be able to visit again soon! Kind regards Melisa Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lewis B wrote a review Jan 2024
2 contributions1 helpful vote
Me and my partner stayed here for 2 nights for our anniversary and my partners birthday. The first night went okay, friendly bar staff and receptionists, that is until it becomes evening time... our second night involved a situation where the police were contacted and we were given advice to ask of the hotel. Mainly for cooperation purposes involving cctv footage. This is where it went south. The “duty manager” of the evening whose name is Ioannis, was extremely rude, unhelpful and unprofessional. When asked the information we needed he had no answers, which is sometimes the case as we know. However he had no resolutions also. And when asked simple questions like his name, we were told to “read his badge” This accompanied by his rude mannerisms, eye rolling, huffing and puffing made us feel like we were merely chewing gum on the bottom of his shoes, an inconvenience. After a back and forth about having his name he then called security over to make us seem as some sort of aggressors. Eventually, the next day we were given the information we needed after a 5 minute chat with another staff member. All this information “the duty manager” could have provided us. Overall I’d say don’t even bother staying here unless you want to be treated like you’re a problem or inconvenience. Horrible experience, and ruined our entire weekend.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Responded Jan 18, 2024
Good afternoon Lewis B, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. I am however very sorry to hear that some aspects of your stay did not meet your expectations. Please accept my sincerest apologies. We do believe that you are in communication with the General Manager for further details. We hope to welcome you back again soon! Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CliveN4 wrote a review Jan 2024
Bournemouth, United Kingdom65 contributions41 helpful votes
As always the staff were excellent and a special mention goes to Gideon. Always friendly and his customer service is excellent. Mae on reception along with Frankie and Grace also deserved a mention. I look forward to my next visit and will look him up. Highly recommend the hotel. Clean, tidy and a new menu helps.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Responded Jan 13, 2024
Good Afternoon CliveN4, Thank you very much for taking the time to leave a review, we are happy to hear that you always stay with us and that you always enjoy your visits. We will pass your kind words on to the team immediately and we look forward to your next stay! Kind regards Melisa Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chelsea B wrote a review Jan 2024
Milton Keynes, United Kingdom2066 contributions691 helpful votes
Stay here often, the check in is really friendly, the rooms are nicely sized and to a high standard, the location is really good and central, you can pop across to Sainsburys if you need anything, would recommend
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Responded Jan 5, 2024
Good Afternoon xxcbxx2, Thank you very much for taking the time to review your recent stay with us, we are pleased to read that you found our hotel’s central location to be great, the rooms to be spacious and of a high standard and our staff really friendly throughout your stay! It'd be so wonderful if you could come back again anytime soon! Kind regards Melisa Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathy O wrote a review Dec 2023
13 contributions
Nice Hotel but l left a book behind and after 3 days of constant phone calls and speaking to 3 different people they are unable to find it. I can’t believe it’s that difficult to find lost property, they don’t appear to have any system to look after customers lost property. My distress was the book marker had sentimental value.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Don’t leave anything behind you will not get it back as no lost property service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Responded Dec 20, 2023
Dear 263kathyo, Many thanks for staying recently and thank you for taking the time to leave a review. We are sorry to hear that your lost property was not recovered, we will be more than happy to take another look for you, please can you email our customer care team with the full details of where and when you stayed and your booking details so that we can investigate, you can contact us by going to our hotel’s website, if you scroll to the bottom of the page, you will see a button to "Contact Us" there you will then see a section where you can click to “email us” We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$66 - $108 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBuckinghamshireMilton Keynes
NUMBER OF ROOMS
279
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LEONARDO HOTEL MILTON KEYNES - FORMERLY JURYS INN - Updated 2024 Prices & Reviews (United Kingdom)

Frequently Asked Questions about Leonardo Hotel Milton Keynes - Formerly Jurys Inn
Which popular attractions are close to Leonardo Hotel Milton Keynes - Formerly Jurys Inn?
Nearby attractions include Be At One Milton Keynes (0.04 miles), Church of Christ The Cornerstone (0.3 miles), and Room Escape MK (0.1 miles).
What are some of the property amenities at Leonardo Hotel Milton Keynes - Formerly Jurys Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a business center.
What food & drink options are available at Leonardo Hotel Milton Keynes - Formerly Jurys Inn?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
Is parking available at Leonardo Hotel Milton Keynes - Formerly Jurys Inn?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Leonardo Hotel Milton Keynes - Formerly Jurys Inn?
Conveniently located restaurants include Bistro Live MK, Olive Tree Turkish Mediterranean Restaurant & Bar, and Turtle Bay Milton Keynes.
Is Leonardo Hotel Milton Keynes - Formerly Jurys Inn located near the city center?
Yes, it is 0.2 miles away from the center of Milton Keynes.
Are any cleaning services offered at Leonardo Hotel Milton Keynes - Formerly Jurys Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Leonardo Hotel Milton Keynes - Formerly Jurys Inn offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Leonardo Hotel Milton Keynes - Formerly Jurys Inn?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Leonardo Hotel Milton Keynes - Formerly Jurys Inn?
Many travelers enjoy visiting Bletchley Park (3.0 miles), The Iron Trunk Aqueduct (3.6 miles), and Victorian Brick Kilns (1.9 miles).
Is Leonardo Hotel Milton Keynes - Formerly Jurys Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.