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Novotel Milton Keynes

GreenLeadersBronze level
Saxson Street, Layburn Court Heelands, Milton Keynes MK13 7RA, England
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Novotel Milton Keynes
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Novotel Milton Keynes
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762 reviews from our community

Traveler rating
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    277
    148
    53
    56
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Booked on booking.com as had free parking and a good location to the centre Got exactly what I expected clean,comfortable and great service The only few things I would mention is some vegetarian options at breakfast other than that spot on. Will come back again

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Tashqueeny, Glad you had a good time at Novotel Milton Keynes! We have noted your comments about breakfast options, which we are addressing. Hope to see you again. Kind regards, Rob Unson General Manager More 

Milton Keynes, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I live locally and have been trying out hotels to find a close one for my family to stay when coming from abroad. This hotel is a definite no go for me. As a operations manager in the hotel industry I know that you can get a pretty good feel of what the place is going to be like by... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear S T, Thank you for your feedback we will look into this. Feel free to call me on 01908 322 212 or email me on rob.unson@accor.com to discuss this further, as a fellow member of the sector it would be great to get some additional information . With kind regards, Rob Unson General Manager More 

Lincolnshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night and the minute we walked in we could feel the warm atmosphere. The staff on the front desk were extremely polite and friendly. We also loved the feature of being able to send a postcard to family from the touchscreen in reception. When we entered our rooms they looked really brilliant. Everything was clean... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear reviewthew0rld, Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Milton Keynes. I look forward to welcoming you back to the Novotel. Kind regards, Rob Unson General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

We have stayed here many a times its a great hotel value for money with a good location into the town centre. The staff are very hospitable friendly and helpful. The swimming pool is an added bonus especially for our daughter the only comment I would make is they need to take note of how many people are in there... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear member, Thank you for taking the time to write a review about your recent visit to Novotel Milton Keynes. I’m delighted that you enjoyed your stay and we have noted your comments about the pool during school holidays. Kind regards, Rob Unson General Manager More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The front desk staff we encountered were friendly and helpful, the breakfast room staff were very thin on the ground and asking for some tea / coffee felt like we were putting them out! Stayed here for 1 night in a family room. The 2 extra beds they put in for us were uncomfortable and the pillows were hard. Room... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear janesvodka, Thank you for taking the time to write a review about your recent visit at Novotel Milton Keynes. Please feel free to let us know immediately if you have any concerns during your stay in the future. Kind regards, Rob Unson General Manager More 

Leicestershire
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

For the price we paid for a family of four, I had expected a slightly higher level of comfort and a more premium feel. The reception area was OK and staff friendly enough, but the room itself was small (with the sofa bed out there was little room at all around the beds) and not premium at all, but similar... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear jaf5, Thank you for taking the time to write a review about your recent visit to Novotel Milton Keynes. I’m delighted that you enjoyed our pool and we have noted your comments about the room size, we do offer family rates with 50% savings for a second room if that might be of interest in the future. Kind regards,... More 

Oxford, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here while working in Milton Keynes. Good sized room with average bathroom facilities and comfy bed. Unfortunately when I left the one lift had stopped working so had to bring my case down by hand. Breakfast was adequate and included in the deal I had. The location is not near the shops or public transport and if you... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Fossicker08, Thanks for your review. I’m glad you had a good stay with us at Novotel Milton Keynes and I hope to see you on your next trip. Kind regards, Rob Unson General Manager More 

Portsmouth, United Kingdom
Top Contributor
57 reviews 57 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited this hotel with work. Good sized car park which is free. Reception staff friendly and helpful. Checked into room at end of corridor so was nice and quiet - did not really hear anyone else in the hotel at night or morning. Room was OK nothing too special and has a separate toilet and bathroom - handy if you... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear traveller123456277, Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Novotel Milton Keynes. Kind regards, Rob Unson General Manager More 

Senior Contributor
45 reviews 45 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel isnt too bad. Room is average, bed is very firm, just how I like it. Room is far too hot, window only opens about an inch but because of the thick window frame virtually no fresh air at all. Mould on wall and around window frame, no excuse for this, obviously not had good clean in a long time.

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear agp1980, Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Novotel Milton Keynes. We've noted you comments regarding the windows and are addressing them accordingly. Kind regards, Rob Unson General Manager More 

Essex, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is set in a business area near Gullivers, the receptionist was very nice, efficient & extremely helpful. The reception area had an xbox and other games for kids. The room was ok, the carpet although hoovered was stained as was the chair & the room overall looked tired but the bedding & bathroom were very clean and comfortable.... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Pumpinicle, Thank you for your comments. I can assure you the matter is being looked into. Feel free to call me on 01908 322 212 or email me on rob.unson@accor.com to discuss this further. Kind regards, Rob Unson General Manager More 

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