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Novotel Milton Keynes

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Saxson Street, Layburn Court Heelands, Milton Keynes MK13 7RA, England
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Novotel Milton Keynes
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Novotel Milton Keynes
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765 reviews from our community

Traveler rating
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    150
    53
    56
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed hear for a business trip and had breakfast and are in the hotel each evening and was very happy with the quality of food for both breakfast and dinner!! Having the pool open 6am Was also great if you like to get in early! I would defiantly stay again and recommend.

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Lvarnott, Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Novotel Milton Keynes and look forward to seeing you again in the near future. Kind regards, Rob Unson General Manager More 

livingston
Contributor
20 reviews 20 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Arrived yesterday to a helpful front desk, however objected to having to pay upfront for breakfast, instead of being allowed to pay on departure. Got to room and found huge red stain on carpet in front of window (lovely). Room was clean enough but carpet thought the hotel could do with at least a shampoo, the bed was huge but... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear a130atr, Sorry to hear that you were disappointed with your experience of the hotel. I’ll look into this personally and come back to you. Please send your email address or phone number to rob.unson@accor.com. Kind regards, Rob Unson General Manager More 

Dubai, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stay in this hotel when I visit my parents who are walking distance. It is very functional with reasonably comfortable beds and adequate bathroom. The rooms have always been clean. But there was a horrible smell from the pipes last stay and the stay before I had a pretty drab room.

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Cat_holiday, Thank you for taking the time to write a review about your recent visit at Novotel Milton Keynes. Please feel free to let us know immediately if you have any concerns during your stay in the future. Kind regards, Rob Unson General Manager More 

Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked on booking.com as had free parking and a good location to the centre Got exactly what I expected clean,comfortable and great service The only few things I would mention is some vegetarian options at breakfast other than that spot on. Will come back again

Was this review helpful? Yes 1
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Tashqueeny, Glad you had a good time at Novotel Milton Keynes! We have noted your comments about breakfast options, which we are addressing. Hope to see you again. Kind regards, Rob Unson General Manager More 

Milton Keynes, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I live locally and have been trying out hotels to find a close one for my family to stay when coming from abroad. This hotel is a definite no go for me. As a operations manager in the hotel industry I know that you can get a pretty good feel of what the place is going to be like by... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear S T, Thank you for your feedback we will look into this. Feel free to call me on 01908 322 212 or email me on rob.unson@accor.com to discuss this further, as a fellow member of the sector it would be great to get some additional information . With kind regards, Rob Unson General Manager More 

Lincolnshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night and the minute we walked in we could feel the warm atmosphere. The staff on the front desk were extremely polite and friendly. We also loved the feature of being able to send a postcard to family from the touchscreen in reception. When we entered our rooms they looked really brilliant. Everything was clean... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear reviewthew0rld, Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Milton Keynes. I look forward to welcoming you back to the Novotel. Kind regards, Rob Unson General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

We have stayed here many a times its a great hotel value for money with a good location into the town centre. The staff are very hospitable friendly and helpful. The swimming pool is an added bonus especially for our daughter the only comment I would make is they need to take note of how many people are in there... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear member, Thank you for taking the time to write a review about your recent visit to Novotel Milton Keynes. I’m delighted that you enjoyed your stay and we have noted your comments about the pool during school holidays. Kind regards, Rob Unson General Manager More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The front desk staff we encountered were friendly and helpful, the breakfast room staff were very thin on the ground and asking for some tea / coffee felt like we were putting them out! Stayed here for 1 night in a family room. The 2 extra beds they put in for us were uncomfortable and the pillows were hard. Room... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear janesvodka, Thank you for taking the time to write a review about your recent visit at Novotel Milton Keynes. Please feel free to let us know immediately if you have any concerns during your stay in the future. Kind regards, Rob Unson General Manager More 

Leicestershire
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the price we paid for a family of four, I had expected a slightly higher level of comfort and a more premium feel. The reception area was OK and staff friendly enough, but the room itself was small (with the sofa bed out there was little room at all around the beds) and not premium at all, but similar... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear jaf5, Thank you for taking the time to write a review about your recent visit to Novotel Milton Keynes. I’m delighted that you enjoyed our pool and we have noted your comments about the room size, we do offer family rates with 50% savings for a second room if that might be of interest in the future. Kind regards,... More 

Oxford, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here while working in Milton Keynes. Good sized room with average bathroom facilities and comfy bed. Unfortunately when I left the one lift had stopped working so had to bring my case down by hand. Breakfast was adequate and included in the deal I had. The location is not near the shops or public transport and if you... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Fossicker08, Thanks for your review. I’m glad you had a good stay with us at Novotel Milton Keynes and I hope to see you on your next trip. Kind regards, Rob Unson General Manager More 

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