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Novotel Milton Keynes

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Saxson Street, Layburn Court Heelands, Milton Keynes MK13 7RA, England
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Novotel Milton Keynes
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810 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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Lincoln, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Centrally located just outside main shopping area but in a semi rural location. Clean, comfortable, efficient staff although some have poor English. Rooms spacious clean, modern, good TV, separate bathroom, toilet, big modern TV, free safe. Wifi not great and food pricey for a modest selection. Breakfast fairly standard buffet. Small pool and gym, sauna good. Lots of parking, smokers... More 

Was this review helpful? Yes
Halifax, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed in this hotel in a family room for one night on our way to Center Parcs in Woburn. We were greeted well when we first arrived the room was clean & well equipped. We chose to eat in the restaurant the service was excellent and food exceeded our expectations. There was an x box in reception for the kids... More 

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel applies some good discounts for the weekend traveller. We had skiing in the Xscape centre and so good proximity with just a five minute drive. Used the pool and gym facilities which were good and had the gym (modest size) to ourselves. The breakfast was of a good standard and Exec room very comfortable for my family (myself and... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Dave_Sp66, Glad you all had a good time at Novotel Milton Keynes! Hope to see you again next time the boys feel like a play at Xscape. Kind regards, Rob Unson General Manager More 

Brecon, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night. Friendly efficient reception staff on arrival. Rooms large, clean & well maintained. Good WiFi in all areas & free. Pool looked good but didn't use. Breakfast was good, usual City centre hotel style, food quality ok. Waiting staff very attentive. Overall very pleasant stay.

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Nigel R, Thank you for posting your thoughts on here, we really appreciate your feedback and are pleased you found value in our offering. I look forward to welcoming you back at Novotel Milton Keynes. Kind regards, Rob Unson General Manager More 

zurich
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my first time at this hotel and it won't be my last. The hotel was easy to find and plenty of car parking that is free of charge. The reception was warm and welcoming, I did the on line check in which save time but didn't need to do it here as it was not that busy. The... More 

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NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear snelljustin27, Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Novotel Milton Keynes and look forward to seeing you again in the near future. Kind regards, Rob Unson General Manager More 

Leicester, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here as the ramada was full. First impressions, lobby area is really nice and up to date. I was on the the ground floor, the room has a very '90's' feel and there was a dried pee smell coming from the toilet. I stayed for two nights, so I asked to be moved the following day which the receptionist... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Janine S, I am really sorry to hear that your stay at Novotel Milton Keynes wasn’t up to expectations. I would very much like to assure you that we are continuing the look and feel you liked in the lobby into the bedrooms. We will continue throughout the rest of the year workings on the rooms and look forward... More 

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here expecting the usual Novotel Accor standard sadly we were disappointed. First the good points....nice reception, good kids area with Xbox, comfortable bed, warm 1.2 metre pool and a great steam room. Bad points.... Room tired and smelled of smoke and the breakfast was below average for a Novotel would not recommend.

Was this review helpful? Yes 1
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear leafylytham, Thank you for taking the time to write a review about your recent visit to Novotel Milton Keynes. I’m delighted that you enjoyed some aspects of your stay and we have noted your comments about the rooms, which we are addressing with toilet upgrades and new bedroom carpets. Kind regards, Rob Unson General Manager More 

Portsmouth, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here three nights on business. Easy to get to and you can easily walk to the main shopping area so long as you get used to the "red route" in MK. Taxi services are excellent though....about £3 per trip to the huge shopping area. Comfortable room and shower and I liked the fact that so many rooms are on... More 

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear hbinfopeter, Thank you for providing comments on your recent stay with us. I'm so glad you enjoyed the location and our staff, they are the constants we get praised for. We are constantly reviewing our pricing to ensure is in line with the market, but do appreciate your feedback. I look forward to welcoming you back to the Novotel.... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Lovely staff and convenient for the centre access. Big booking and accommodated well. Just a shame the rooms don't have a mini bar as the hotel bar is not open 24 hours. I work late into the night and would be nice to have a drink at the hotel when finished, but ultimately very good.

Was this review helpful? Yes
NMKGM, General Manager at Novotel Milton Keynes, responded to this review

Dear Jessi143, Thanks for your review. I’m glad you had a good stay with us at Novotel Milton Keynes and I hope to see you on your next trip. As a residential guest you can order drinks to your room from the bar selection 24hours. Kind regards, Rob Unson General Manager More 

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