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All 34 Milton Keynes hotels

Holiday Inn Milton Keynes

4.0 of 5 Hotel   |   500 Saxon Gate West, Milton Keynes MK9 2HQ, England
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Ranked #11 of 34 Hotels in Milton Keynes
A recent review
3 of 5 stars reviewed 1 week ago
DJohnson139 Heytesbury, United Kingdom
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490 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Heytesbury, United Kingdom
Top Contributor
95 reviews 95 reviews
33 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars NEW

Really not bad, but let down by important details. The bar area at lunch had clearly not been hoovered properly, there were crumbs and detritus under our table. No seasoning in the egg mayonnaise sandwiches, nor any dressing on the salad. Why? One person at the bar who kept disappearing for minutes at a time. Something wrong with the system... More 

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear DJohnson139, Thank you for taking the time to express your thoughts and concerns. It is unfortunate that this visit was a disappointment on several aspects especially with your experience in bar area. We take all reviews negative or positive very seriously and we will use the points you have raised to improve on what we can offer. Thank you... More 

Somerset
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last month for one night in one of the rooms you get if your a holiday inn member (unsure of the name). Room had an awful view of the road but this didn't matter one bit. It was a beautiful room, bed was extremely comfy and everything was immaculate. We stayed on a friday which meant we go... More 

Was this review helpful? Yes 2
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear FreyaWilliams9, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay and I have shared your comments with the wider hotel team at our morning meeting today who were equally thrilled to read your comments. Thank you once again and we hope to... More 

Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Wi-Fi is free if you agree to sign up to some loyalty plan. But the free Wi-Fi is so slow it's unusable. (SSL is faster, so suspect there's some bad stuff happening to your unencrypted web traffic, browse with care). Room had two tiny single beds in it (who wants that?), and the request to be moved in the morning... More 

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear HankYellow, Thank you for your review. Please accept my apologies for the elements of your stay that were not to your satisfaction. It is certainly disappointing to read that we did not deliver on a truly great guest experience. I along with the hotel management team review all guest comments to ensure we can rectify any shortcoming that are... More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Although this is our sneaky retreat we can never go wrong with this hotel and wouldnt change it either. Great service, great rooms, friendly staff. Always clean throughout the hotel. Can not wait to rebook.

Was this review helpful? Yes 1
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Tracey S, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay and I have shared your comments with the wider hotel team at our morning meeting today who were equally thrilled to read your comments. Thank you once again and we hope... More 

Dudley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

2nd year return... on check in greeted with a smile.. told about special deal for breakfast. was given password for wiifi as club members. Also given a a bottle of water each and a club biscuit. Room comfortable great view, no noise, more water and chocolate bar in room. last night's sleep was undisturbed. .. One more night to go..keep... More 

Was this review helpful? Yes 1
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Deborah Y, Thank you for your review I was delighted to read that you enjoyed your Valentines stay with us, and the team at the hotel looked after you. Thank you once again and we hope to be able to welcome you back to the hotel in the future. Regards Wayne Bowring General Manager More 

Warrington, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a couple of nights with my daughter (10) - they treated her so well it made the trip so pleasurable. They even put some treats in the room for her on our arrival. In the restaurant her meal was included and we had a lovely meal. As a parent traveling alone t was great to sit in the... More 

Was this review helpful? Yes 1
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Liberty9408, Thank you for your review, I was delighted to read that you and your daughter enjoyed your stay with us. Thank you once again and we look forward to welcoming you back in the near future. Regards Wayne Bowring General Manager More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Fantastically located hotel, but unfortunately a few small things made us leave feeling disappointed. Stayed here as we were visiting Milton Keynes Theatre. Shower was only just luke warm and only small amount of pressure so not enjoyable. We ordered a taxi to the Theatre and were told we would be called on it's arrival. This did not happen and... More 

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Shrops1980, Thank you for taking the time to post a review. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced. Your experience enables me to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate... More 

Top Contributor
63 reviews 63 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As with many Holiday Inn hotels the room was simple yet very comfortable and well looked after with no damage to the walls or paint, the room was also kept very clean. The selection of firm or soft pillows was a welcome benefit and for a quick overnight stay it was perfect. The staff were friendly and catered to my... More 

Was this review helpful? Yes 1
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear samuelbarber19, Thank-you for reviewing the Holiday Inn Milton Keynes so highly, I am delighted to read that your stay was so comfortable. It is fantastic to read that you found the team at the hotel friendly. Thank you once again and we hope to be able to welcome you back to the hotel in the future. Regards Wayne Bowring... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Slow staff and not enough of them. Typically in MK hotels, their spoken English is not good either. Message to Management: the foreign staff might be cheap to employ, but they can't always help guests, and their inability to communicate damages your brand.

Was this review helpful? Yes 2
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Django F, Thank-you for taking the time to review your stay with us. I am disappointed to read that on this occasion you were disappointed with your stay. We currently have a couple of trainees that have joined our team. We are presently investing in training these new staff members so that they can provide the service standards that... More 

Dunstable
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

was very pleased with my stay, the staff were friendly, and the rooms were clean and comfy, the pool was clean and staff were helpful, in all a great stay. they had 24 hours room service, with a choice of sandwiches. or you could order pizza from local store. had a nice bar to relax in with nice lounge,

Was this review helpful? Yes 2
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Louise P, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay and I have shared your comments with the hotel team at our morning meeting today who were equally thrilled to read your comments. Thank you once again and we hope to... More 

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Additional Information about Holiday Inn Milton Keynes

Address: 500 Saxon Gate West, Milton Keynes MK9 2HQ, England
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Milton Keynes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Milton Keynes 4*
Number of rooms: 155
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Also Known As:
Holiday Inn Milton Keynes Hotel Milton Keynes
Milton Keynes Holiday Inn
Holiday Inn Milton Keynes United Kingdom
Hotel Style:
#4 Luxury Hotel in Milton Keynes
#6 Business Hotel in Milton Keynes
#9 Romantic Hotel in Milton Keynes

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