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Holiday Inn Milton Keynes

4.0 of 5
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500 Saxon Gate West, Milton Keynes MK9 2HQ, England
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Holiday Inn Milton Keynes
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Ranked #8 of 34 Hotels in Milton Keynes
A recent review
5 of 5 stars reviewed 2 days ago
Jo S Worcester, England, United Kingdom
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514 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worcester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My sister and I booked a two night break to celebrate our birthdays. We are both full time working mums so this was a special break for us. On arrival, we could not have had a warmer reception and the staff were wonderful all the way through our stay. The room was spotless and very comfortable. The central location did... More 

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UK
Top Contributor
76 reviews 76 reviews
37 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Celebrated my Hubbie's special birthday here with all our family 26 of us, booked a executive room 145 so we could all meet up for pre dinner drinks, it was a wonderful room very large with plenty of seating & a super king bed, and also a very big balcony & very safe for the kids to run around in,... More 

Was this review helpful? Yes 1
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear sylvano7, Thank you for your review,I was delighted to read that you enjoyed your stay with us and that your husband enjoyed his celebration. Thank you once again and we look forward to welcoming you back in the near future. Regards Wayne Bowring General Manager More 

France
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good stay. Room is functional. Friendly staff. Good English breakfast. The gym is all right, but packed and very crowded. Room tip: room 320 is at the opposite side from the elevators and faces the atrium, which is a square surrounded by offices - very quiet overall.

Was this review helpful? Yes 1
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear pptar, Thank you for your review,I was pleased to read that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Regards Wayne Bowring General Manager More 

Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

stayed saturday night a lovely stay super comfy bed choice of pillows lovely evening meal and breakfast very friendly and helpful staff very pleasant seating area was shoced at the price for a shot of vodka 4 pouds 5 pence however a bar of chocolate at checkout sweetened the pill

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WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Roger A, Thank you for taking the time to write a review,i was delighted to read that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Regards Wayne Bowring General Manager More 

London
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, friendly staff and when you join the rewards tag, the children get a box of goodies when you stay. The Pool here is large, warm and very quiet. Of course everything seemed quiet in Milton Keynes, where is everyone. The sauna is lovely and although the steam room did not work day two, it was just one of... More 

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WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear beaglethree, Thank you for your review, i was delighted to read that you enjoyed your stay with us, and you found the hotel team friendly. Thank you once again and we look forward to welcoming you back in the future. Regards Wayne Bowring General Manager More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is the second time I have stayed in this hotel. After visiting the hotel for a theatre and shopping break for two nights last September, and having had a fantastic experience, we booked again for a similar trip. The rooms are clean, spacious and perfect for any short break or business trip. The staff are friendly. The hotel is... More 

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WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Cheree S, Thank you for taking the time to post a review on TripAdvisor. Its always great to see reviews from our returning guests. Please accept my apologies for the elements of your stay that were not to your satisfaction. It is certainly disappointing to read that we did not deliver on a truly great guest experience. I along... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Perfection!! You really couldn't do enough for me and my son. Your food is fantastic, we a 3 course dinner and a massive breakfast, we still can't move lol. We also enjoyed the pool and sauna. Look forward to staying again

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Lorraine N, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay and I have shared your comments with the wider hotel team at our morning meeting today who were equally thrilled to read your comments. Thank you once again and we hope... More 

Liverpool, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had three nights on business in March. Check in was efficient and staff were very helpful. Room was clean, of a good size with a very comfortable bed and the fact I could actually fit my laptop into an in room same for once was a welcome change. Gym and pool were both good, busy but did not have to... More 

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear waltontoffee, I appreciate you taking the time to let us know about your recent experience with us here at the Holiday Inn Milton Keynes . We pride ourselves on our excellent customer service and I am delighted we met all your expectations. I hope to see you return in the near future. Regards Wayne Bowring General Manager More 

Bristol, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were traveling up from Bristol so wanted somewhere central to stay. Searched this online and booked direct with the hotel. Great central location and 5 minute walk to the main shopping area. We paid for an executive room. The bed is massive. I'm 6'4 and felt small! The hotel has a bar area in an atrium. It looked good... More 

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear ChrisThompson30, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay with us. Thank you once again and we hope to be able to welcome you back to the hotel in the future. Regards Wayne Bowring General Manager More 

County Durham, UK
Top Contributor
385 reviews 385 reviews
170 hotel reviews
286 helpful votes 286 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for just a night. Checkin was done using paper - as computer system being changed - still pretty efficient though although I got booked into an unavailable room - new key brought to me in the bar. Didn't eat in the hotel other than breakfast (good) but looks very nice. Free guest wifi not working either so had... More 

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Baxie, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay with us at the Holiday Inn Milton Keynes. Thank you once again and we hope to be able to welcome you back to the hotel in the future. Regards Wayne Bowring General... More 

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