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Holiday Inn Milton Keynes

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500 Saxon Gate West, Milton Keynes MK9 2HQ, England
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Holiday Inn Milton Keynes
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Ranked #11 of 34 Hotels in Milton Keynes
A recent review
4 of 5 stars reviewed 2 days ago
Sarah T Milton Keynes, United Kingdom
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503 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milton Keynes, United Kingdom
Top Contributor
110 reviews 110 reviews
23 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed in an executive room and it was more than adequate. Only thing I would have liked would be a bigger bed.. (Only a double not a king). Very impressed by the cleanliness and my room was ready and done when back every afternoon. Complimentary snacks was thoughtful. Would definitely stay here again.

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Sarah T, Thank you for your review, I was delighted to read that you enjoyed your stay with us. Thank you once again and we look forward to welcoming you back in the near future. Regards Wayne Bowring General Manager More 

Milton Keynes, United Kingdom
Top Contributor
190 reviews 190 reviews
17 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After attending a charity event in The Academy my Mother & I decided to have a drink in the bar area (The Arium), whilst there we thought we would order something from the food menu to share. So glad we did, it was delicious. We had the pulled ham & pickle baguette with crisps & some sweet potato fries on... More 

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear CaroleScott, Thank you for your review, I am pleased to read that you enjoyed the event at the hotel and you and your mother had a nice relaxing meal with us. Thank you once again, and we look forward to you visiting the hotel in the future. Regards Wayne Bowring General Manager More 

Chippenham, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed with the Holiday Inn at Milton Keynes for around 7 or 8 months. I am a business traveller with special dietary needs who works hard and expects the best from his hotels. I have not been disappointed. The drive to deliver excellent customer service comes from the GM and DMs right down through to the team who... More 

Was this review helpful? Yes 2
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear R0adWarri0r_2011 Thank-you for your review , I am delighted to read that your stay was so comfortable. It is fantastic to read that the staff were a main highlight to your stay, I will have great pleasure in passing these comments on to them and they will be equally thrilled to read your comments. Thank you once again and... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

I stayed in this Holiday Inn for three nights a week for over 15 months for work. It's very comfortable with large rooms, nice bathrooms and a pretty brilliant location. 5 minutes from the shopping centre this is pretty much ideally located for MK central. Very nice, reliable and consistent. Much nicer than other hotels in this locality and definately... More 

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear kar n, Thank you for taking the time to post a review on TripAdvisor. Its always great to see reviews from our returning guests. I am delighted to read that you had such a great stay and I have shared your comments with the wider hotel team at our morning meeting today who were equally thrilled to read your... More 

Bilton Rugby
Top Contributor
53 reviews 53 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

10 of us stopped here last night 14th March to go to the Gin Festival at the Buszy. Nice and clean beds were comfortable all the staff were friendly, and breakfast was very nice. Would stop here again if we came to Milton Keynes again.

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear tezjan, Thank you for your review, I was delighted to read that you and your Friends enjoyed your stay with us. Thank you once again and we look forward to welcoming you back to the hotel in the future. Regards Wayne Bowring General Manager More 

Byfield, United Kingdom
Top Contributor
93 reviews 93 reviews
35 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Just got back from a one-night stay at this hotel and definitely would not stay again. The hotel is in a great location, right across from the shopping centre and within walking distance of The Hub and train station. Onsite parking is only £6 which is a bargain for MK. That's where the praise stops. Check-in was painful. There were... More 

Was this review helpful? Yes 1
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Mrssjam, Thank you for taking the time to post a review on TripAdvisor. Please accept my apologies for the elements of your stay that were not to your satisfaction. It is certainly disappointing to read that we did not deliver on a truly great guest experience. I along with the hotel management team review all guest comments to ensure... More 

Leyland, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a great weekend here recently .....Hotel is excellent with great facilities and the staff are very pleasant .....the rooms are comfortable and the food is delicious....stayed here last year would stay again definitely !

Was this review helpful? Yes 1
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear JanieJ664, Thank you for your review it is always a pleasure to read these from returning guests. I was delighted to read you enjoyed your stay with us, Thank you once again and we look forward to welcoming you back to the hotel in the future. Regards Wayne Bowring General Manager More 

Sarajevo
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spacious rooms in need of little work (carpet in my room was stained, and there were few broken tiles in the bathroom, bath tap had some rust on it). Breakfast is OK. Staff are helpful. Good location for those traveling by car or bus. Pity they do not offer fee WIFI (available only to their loyalty card holders)

Was this review helpful? Yes
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear AK1121, Thank you for taking the time to post a review on TripAdvisor. Please accept my apologies for the elements of your stay that were not to your satisfaction. It is certainly disappointing to read that we did not deliver on a truly great guest experience. I along with the hotel management team review all guest comments to ensure... More 

Ljubljana, Slovenia
Top Contributor
69 reviews 69 reviews
41 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel. It has a spacious bar with comfortable seating. I also liked the quick lifts - you get to your floor in no time. The room was clean and the bed comfortable. I slept really well. They have a good selection at breakfast. One of the rare hotels that I've been to where you have a... More 

Was this review helpful? Yes 1
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear fillout, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay and I have shared your comments with the hotel team today who were equally thrilled to read your comments. Thank you once again and we hope to be able to welcome you... More 

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Currently on my 3rd night of a 9 night stay in an executive room, but felt compelled to write a review. On checking in on Tuesday 3rd March I was given my room card, once myself and my partner got to the room it was clear to see that this was not an executive room, I went straight to reception... More 

Was this review helpful? Yes 4
WayneBowring, General Manager at Holiday Inn Milton Keynes, responded to this review

Dear Benhock84, Thank you for taking the time to post a review on TripAdvisor. Please accept my apologies for the elements of your stay that were not to your satisfaction. It is certainly disappointing to read that we did not deliver on a truly great guest experience. I along with the hotel management team review all guest comments to ensure... More 

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