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Hilton Milton Keynes

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Timbold Drive, Milton Keynes MK7 6HL, England
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Hilton Milton Keynes
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862 Reviews from our TripAdvisor Community

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Traveler rating
    157
    269
    247
    122
    67
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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  • Polish first
  • Spanish first
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English first
  • All months
    (862)
  • Mar-May only
    (216)
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    (250)
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    (212)
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There are newer reviews for Hilton Milton Keynes
See the most recent reviews
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed one night over the weekend. for the price you say you would expected a little bit more! no fridge in the room was a shocker! beds were uncomfortable and room furniture looked old and dirty. Breakfast was really good and a good selection and service. Reception was very friendly. Location is good as its central to the city.

Was this review helpful? Yes
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear QuraishAdamally Thank you for your review. I was pleased to hear that you enjoyed your breakfast and found the service friendly and welcoming. I was sorry to hear that your room did not meet your expectations, and disappointed that we were not made aware of this at the time of your stay as we like to see all our... More 

Pequannock, New Jersey
Level Contributor
174 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Never stay here in the summer. It was not brutally hot outside but I really never stay at a place w/o air. The room was quite warm & a fan was provided to move the hot air. Internet was slow or difficult to get into. The staff were very nice but would not stay here again in warmer months.

Was this review helpful? Yes
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Rich H Thank you for your review, and kind comments about the staff, these were really appreciated. As with many hotels in the UK, we do not have air conditioning in the hotel bedrooms, and I can only apologise that the use of the fan provided during a particularly warm spell of weather, was not sufficient for your comfort... More 

Travelers are raving about these Milton Keynes hotels

1 review
2 of 5 stars Reviewed 2 weeks ago

Poor hotel. No value for money. No free internet and the food is not good quality/ overcooked. Bath filled up due to blocked plug hole. Were over charged our security money by more than 200GPB but 'there was nothing they could do as it was booking.coms fault and happened all the time with their bookings'.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear samanthag504, Thank you for your review. I was sorry to hear about your billing issue and booking problems. With regard to the WiFi, we do offer free WiFi in our lounge for all guests, and if you are a Hilton Honors member, booking through a Hilton channel, you automatically get free standard WiFi included throughout the hotel. It is... More 

London, United Kingdom
Level Contributor
65 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have mixed feelings about this hotel. Service is impeccable, breakfast is delicious, environment is great. Rooms a bit tired, need renovation, but that alone would not be a reason for me to rate it average. What disappointed me is the fact that you have to pay for Wifi in the rooms. In the common areas it is free, but... More 

Was this review helpful? Yes
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Graz-London Thank you for your review. I was delighted that you found our service impeccable and that you enjoyed your breakfast experience. With regard to the WiFi – this is indeed complimentary for all our Hilton Honors guests, who book through a Hilton channel. If you are not already a Hilton Honors member, it is free and very easy... More 

Newcastle upon Tyne, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

I am currently staying at this hotel and felt I had to write my first ever review. Booking in at the Hilton hotel I thought I was going to experience a little bit of luxury to say the least. This hotel is out dated and run down and there is no sense of luxury whatsoever. It was stated that rooms... More 

Was this review helpful? Yes
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear finechina88 Thank you for your review. I was concerned to hear of your disappointment, particularly as we have no records of any complaint in our Duty Manager logs. We do have a rolling refurbishment programme, where many of our rooms have been updated and improved with more to follow, and should we have been aware of your dissatisfaction, we... More 

Chicago
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The room was attractive but the bed very hard, so I didn't really get a good night's sleep. The shower was feeble, and difficult to get at the right angle for a proper shower. The staff were helpful and friendly. The breakfast was delicious, with good fresh fruit and porrige, although there was something strange about the orange juice. The... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Philippa G Thank you for your review. I was delighted to hear that you found my team helpful and friendly, and enjoyed our delicious breakfast. We are indeed convenient for the OU and other local amenities, and I do hope that you will give us the opportunity of welcoming you back at some time in the future. Kind regards... More 

TAUPO
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked as a family group to visit family in Bexley. Room 236 due for refurbishment and the table wobbled.Under the bed dusty. The buffet breakfast was most enjoyable and specially cooked meals willingly cooked for us as Muslims.My wife's day was made when a breakfast hostess on the Sunday spoke Bahasa.

Was this review helpful? Yes
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear ted_mnz Thank you for your review. I was pleased that you had a great breakfast experience and also enjoyed interacting with the team. I have asked my Housekeeping Manager to address the issues you reported in your room, in order that we meet our guests' expectations on every visit. We look forward to welcoming you back to the hotel... More 

West Byfleet, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at hotel for 3 nights and customer service could not have been better. Friendly welcome ( by name). Next morning, as weather was warm, cold bottle of waters standing ready for customers. On the Wednesday night they had a Hilton members drink and canapé hour. Very welcoming. Hotel looking a little old but they are refurbishing the rooms as... More 

Was this review helpful? Yes
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Cloggy23 Thank you for your great review. I was delighted that you experienced excellent customer service at the hotel, and enjoyed our Hilton Honors welcome evening. We very much look forward to welcoming you back in the future. Kind regards Ahmet Donmez Hotel Manager More 

Chelmsford, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

The first thing to say is all the staff were excellent, throughout the hotel (reception; bar; spa; restaurant; etc.). I travelled with my Father-in-Law and we booked a Queen Family Room.....and a very good single bed was put in the room and made up, within minutes of our arrival (I hadn't made them aware this was required in advance). The... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Tony N Thank you for your great review. I was delighted to hear that everything met to your satisfaction and that you found my team welcoming and efficient. I hope that you had a great time at Silverstone, and we look forward to welcoming you back to the hotel at some time in the future. Kind regards Ahmet Donmez... More 

Manchester, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel is looking tired in almost every respect. No air-conditioning means that the room was far too hot. I have to stay at the Kents Hill Hilton frequently with work and the staff are always helpful.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Richard K Thank you for your review, and I have passed your kind comments with regard to the high level of service you receive on a regular basis to my team, which have been gratefully received. We are working very hard to make further improvements to a number of rooms in the hotel, and many of our bathrooms have... More 

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