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Mercure Milton Keynes Abbey Hill

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The Approach, Monks Way, Two Mile Ash, Milton Keynes MK8 8LY, England (Formerly Abbey Hill Hotel)
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Mercure Milton Keynes Abbey Hill
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403 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harrow, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I booked rooms over Friday and Saturday to attend a wedding. The staff are faultless. Service amazing. Beautiful setting for my friends wedding. Great bar and very good cocktails service, even better the city center as I work there. The cocktails are around £8 which are on par with London bars but clearly lower then average hotel... More 

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London, United Kingdom
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Reception staff are lovely and efficient, even for a group - patient not rushed; bar man a budding Cocktail style juggler. Rooms are hugely varible because of some refurb that's gone in part but not all of the hotel. Friends had large rooms with relaxing furniture but shower only option: and others like me had smaller rooms no additional furniture,... More 

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Burnley, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed one night and were pleasantly surprised. Nice modern hotel, very comfortable beds. Restaurant was good and served a good dinner and excellent breakfast. A little way from city centre but that was not a problem for us as just a one night stop over.

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north east uk
Level Contributor
139 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Recently visited on a conference and the hotel a very good venue in terms of .accessibility,function rooms and location to main routes. The buffet lunch was fabulous.. Plenty of food. Nibble size so didn't feel too greedy

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Carol B, Guest Relations Manager at Mercure Milton Keynes Abbey Hill, responded to this review

Dear Guest Thank you so very much for taking the time to write such a positive review on TripAdvisor. Indeed our hotel is easily accessible and our lunch is fabulous. I am so pleased you enjoyed it. We do hope to welcome you back to the hotel in the future. Kindest regards from myself and the team Guest Relations Manager More 

Newcastle Upon Tyne, England, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a coach party of over 40 people for 4 nights recently. Rooms were clean and spacious, staff were friendly and helpful and the meals provided were good, well- presented and offered a variety of options. The rooms were quiet and the air-conditioning was very efficient. Hotel has a pleasant terrace to sit out on when weather... More 

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Karl G, Guest Relations Manager at Mercure Milton Keynes Abbey Hill, responded to this review

Dear Guest Thank you for taking the opportunity to complete a review of your recent stay at the Mercure Abbey Hill Hotel and for scoring us a five out of five on Trip Advisor. I was delighted to read that you found the comfort and cleanliness of your room to be of a high standard as this is an area... More 

Newcastle-under-Lyme, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked 3 rooms at this hotel via the hotel website. We even phoned up to ensure the booking was successful. We had an email from the reception desk to confirm. On our arrival following long journeys from Wales and the north Midlands, we were told by reception that they were full and that we had not booked any rooms.... More 

Was this review helpful? Yes 1
Carol B, Guest Relations Manager at Mercure Milton Keynes Abbey Hill, responded to this review

Dear Guest Thank you for sharing your comments with us on TripAdvisor. I was surprised to read your comments regarding your room situation as this is certainly not the norm at the hotel. We pick our whole team for their professionalism and friendliness and this is not how we deal with any situations at the hotel. I will investigate as... More 

London, UK
Level Contributor
181 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

We had not stayed at this Milton Keynes property before although regulars in the area. It is easy to find (provided you understand the Milton Keynes grid logic) but situated away from the bustle of the busy town area. First impressions were favourable with a very warm welcome from reception. The room is a decent size, clean, nicely furnished with... More 

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Carol B, Guest Relations Manager at Mercure Milton Keynes Abbey Hill, responded to this review

Dear Guest Thank you for taking the time to write such a positive review on TripAdvisor. We do hand pick all of our team for their professionalism and friendliness so was a joy to read that you had a warm welcome. I will pass your comments onto the whole team. I was delighted to read that you had your meal... More 

Maidenhead, United Kingdom
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for just one night whilst away on a training course nearby. The hotel has a gym but no pool. It also does not have 'net' curtains on many of the windows. This made me feel very exposed in a ground floor room with the car park and outside paths close by. My colleagues who also... More 

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Carol B, Guest Relations Manager at Mercure Milton Keynes Abbey Hill, responded to this review

Dear Guest Thank you for sharing your comments on TripAdvisor. I am pleased to read that you found the team to be pleasant. We do hand pick them for their professionalism and friendliness. Our beds are indeed very comfortable, we do believe that we have the most comfortable beds in Milton Keynes. We always have a duty manager at the... More 

Egham, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Enjoyed a fabulous steak cooked on a stein (hot stone) in lively atmosphere. Excellent service throughout the hotel and a great night's sleep in a very comfy bed. Enjoyed the buffet breakfast followed by a round golf at the Abbey Hill course, which is a 5 mins walk from the hotel. Well recommended!

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Carol B, Guest Relations Manager at Mercure Milton Keynes Abbey Hill, responded to this review

Dear Guest Thank you for taking the time to write a lovely review on TripAdvisor, it was a pleasure to read. I am delighted you enjoyed the "hot rock" steak option. It is the most perfect way of having your steak cooked exactly the way one wants. Indeed our beds are extremely comfy. We believe that we have the most... More 

Erskine, United Kingdom
Level Contributor
129 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent the night here while on a business trip. The taxi from Milton Keynes Central took just a few minutes so it is easily found. The hotel sits in a pleasant position and seems free from traffic noise. The rooms are fresh and pleasant enough and there is little to complain about. Check in is easy and smooth although I'm... More 

Was this review helpful? Yes
Carol B, Guest Relations Manager at Mercure Milton Keynes Abbey Hill, responded to this review

Dear Guest Thank you for taking the time to write such a positive review on TripAdvisor, it was such a delight to read. Indeed the hotel is situated only 5 minutes drive from the hub of Milton Keynes situated next door to a beautiful 18 hole golf course and free from traffic noise. We do believe that we have the... More 

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