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Premier Inn Basingstoke West (Churchill Way)

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Basingstoke Leisure Park | Worting Road, Basingstoke RG22 6PG, England
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Premier Inn Basingstoke West (Churchill Way)
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Premier Inn Basingstoke West (Churchill Way)
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342 Reviews from our TripAdvisor Community

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Traveler rating
    127
    114
    67
    23
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (342)
  • Mar-May only
    (84)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (76)
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Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Usual excellent facilities. The best thing from a bikers perspective is the dedicated secure motorcycle parking right outside the main reception. Well done Premier Inn! It's good to turn in for the night knowing that my pride and joy is in the best possible spot on the car park.

Review collected in partnership with premierinn.com

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Lincoln, England
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Usual Premier Inn standard, with modern rooms, helpful reception and comfy beds. Spoilt when I was taking a nap and a member of staff (janitor or similar?) entered the room and flushed the toilet. On being challenged he said 'sorry, didn't know anyone was here'. Not a major inconvenience for me, but for a female gues or in other circumstances... More 

Review collected in partnership with premierinn.com

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Kirkcaldy, United Kingdom
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great value hotel, restaurant attached is highly recommended. Rooms very good and spacious, bathrooms really good apart from fan not strong enough to clear steam. Only real complaint is the lack of air conditioning, had a fan which helped a little. Thankfully wasn't a good spell of weather when we stayed.

Review collected in partnership with premierinn.com

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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very comfortable and quite stay, the breakfast is highly recommended and served from the pub next door. The friendliness snd helpfulness from all staff was highly regarded. Great WiFi service and lots to do and places to eat within walking distance or the shuttle bus service is a minute walk from hotel.

Review collected in partnership with premierinn.com

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Suffolk
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Easy to find, friendly staff, clean room. Situated on a busy leisure park the noise from the skykix centre was very noticeable due to needing the window open - room temperature cannot be cooled due to no air conditioning although a fan is supplied. Between 11pm and 7am the noise outside is less apparent. Leisure park has plenty of food... More 

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turners hill
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed my stay , bed as comfy as Lenny Henry makes out. Quiet and good location with cinema and restaurants on site too plus other leisure things to do we visited skiplex while here, very good and nice breakfast in beefeater. Staff very polite and helpful

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Yeovil, United Kingdom
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I found this Premier Inn to be fairly peaceful; shame there's no air conditioning for the summer. I really think the PI chain should lower their prices if they are not going to offer the amenities to suit the season. A fan just isn't the same.

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Ashford, England, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Nice clean hotel. Friendly professional staff. The usual standard (i.e. OK) of Beefeater restaurant attached to it. But a room temperature of 24.5 degrees that rose during 'the night of no sleep' to 28 degrees made sleeping all but impossible. 2 large fans merely circulated the heat and a window that opened 2 inches did nothing to help. In this... More 

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Basingstoke West (Churchill Way), responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

London
Level Contributor
164 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Two people staying. We got one towel only. 3 pieces of milk, which didn't make us even two decent coffees. Room super hot, no visible way to fix that. Water in bathroom cold, it was ridiculous. For that standard I would pay £20, no more. Customer service and standards in this country are non existent.

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WhitbreadHotels, Online Customer Service at Premier Inn Basingstoke West (Churchill Way), responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with... More 

Hampshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Reviewed as a budget hotel. We stayed here recently whilst attending a family function locally. Usual Premier Inn online booking process, and we checked in online in advance. The hotel is easy to find located in a big leisure park. The traffic from the M3 to the hotel was quite busy, possibly due to diversions or maybe just bottlenecks of... More 

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