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Premier Inn Basingstoke West (Churchill Way)

Basingstoke Leisure Park | Worting Road, Basingstoke RG22 6PG, England
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Certificate of Excellence 2014
Premier Inn Basingstoke West (Churchill Way)
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Premier Inn Basingstoke West (Churchill Way)
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265 reviews from our community

Traveler rating
    106
    82
    50
    19
    8
See reviews for
89
70
13
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We needed a hotel for a friend's wedding at late notice, the room came to £69 which is more than I'd normally pay but was more than happy with the service. The staff were very friendly, the room was extremely warm and the location is surprisingly really good. Had I know about the indoor sky-diving centre I'd have brought some... More

Was this review helpful? Yes 1
London
Top Contributor
67 reviews 67 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed there on 3rd October and I have to say that my stay was not at all satisfactory. Went to the room and found the window open. A lovely cold day in October too. The heating did not work and the lady tried to change the temperature - obviously I had tried. Offered me the excuse the room was... More

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WhitbreadHotels, Online Customer Service at Premier Inn Basingstoke West (Churchill Way), responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep. I am sorry that on this occasion we failed to provide this due to the heat issue in your room. Please be assured that your feedback is very important... More

Newcastle Upon Tyne
Top Contributor
105 reviews 105 reviews
43 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed 1 week ago

As someone who stays at a lot of Premier Inn hotels I was disappointed with my experience in Basingstoke The hotel is easy to find and there are plenty of amenities around it due to the location on Basingstoke Leisure Park (the Odeon Cinema is directly at the back of the hotel). There is also ample parking. Reception was polite... More

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WhitbreadHotels, Online Customer Service at Premier Inn Basingstoke West (Churchill Way), responded to this review

Thank you for taking the time to review your stay with us.At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep. I am sorry that on this occasion we failed to provide this due to the heat in your room and the team member service experienced.Your experience was far below our... More

Devon
Top Contributor
80 reviews 80 reviews
28 hotel reviews
295 helpful votes 295 helpful votes
4 of 5 stars Reviewed 1 week ago

Sixty years ago Basingstoke was a charming little market town. Not any more! It is a humming, commercial mini-city of roundabouts, racing traffic and ugly industrial estates and retail parks on one of which this Premier Inn is located. This doesn't affect the service it delivers – a clean room, a comfortable bed, a minimally-equipped bathroom and a cheery, helpful... More

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2 reviews
4 of 5 stars Reviewed 1 week ago

Have stayed at this particular premier inn a few times and usually have an excellent stay. This time we has a couple of issues. Firstly the noise from the room above us on the second night. Late at night and very early the next morning, heavy footsteps caused the light fittings in our room to rattle, wasn't a great way... More

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South West
Top Contributor
190 reviews 190 reviews
39 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice Premier Inn. It is near to a lot of amenities. The rooms are a very good size & have most of the important features. Unfortunately, our heater did not work, but, as soon as we reported it, we were provided with a portable heater. The staff are very friendly & obliging. The only downfall is... More

Review collected in partnership with premierinn.com

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North Devon
1 review
5 of 5 stars Reviewed 2 weeks ago

Attended familys 40th party..room was ckean and spacious as ysyal., have srayed in few premier inns but this has be one of our favourites..people so friendoy and very helpful..returning again in december,

Review collected in partnership with premierinn.com

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London, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a typical Premier Inn, that pretty much does what it advertises. We stayed here for the Basingstoke Beer festival, so it was just a bed for the night. The staff were very friendly for the brief time that I encountered them on arrival and departure. The room was clean and bed was very comfortable. We really enjoyed our... More

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Wigan
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here for the second time this year and had no complaints at all, lovely warm welcome from Hassan and Mimi on reception, great for disabled parking and getting around with wheelchair, clean room and lovely comfy bed and pillows.

Review collected in partnership with premierinn.com

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Crawley
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Just stayed here last weekend as we had a family party in the area! The hotel itself is well situated in the middle of a leisure park which can get very busy! Nice beefeater attached with good food and drink! Rooms were up to normal standard apart from the room has a thermostat which shows you the room temperature and... More

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Basingstoke West (Churchill Way), responded to this review

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the... More

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Additional Information about Premier Inn Basingstoke West (Churchill Way)

Address: Basingstoke Leisure Park | Worting Road, Basingstoke RG22 6PG, England
Phone Number:
Location: United Kingdom > England > Hampshire > Basingstoke
Price Range (Based on Average Rates): $
Number of rooms: 71
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TripAdvisor is proud to partner with Premier Inn, Booking.com, Priceline and Odigeo so you can book your Premier Inn Basingstoke West (Churchill Way) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Basingstoke Central Hotel Basingstoke
Premier Inn Basingstoke West (Churchill Way) Hampshire

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