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Holiday Inn Basingstoke

3.0 of 5 Grove Road, Basingstoke RG21 3EE, England
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Holiday Inn Basingstoke
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Holiday Inn Basingstoke
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177 reviews from our community

Traveler rating
    36
    78
    48
    9
    6
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22
46
14
74
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sykesville, Maryland
Top Contributor
68 reviews 68 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a return work visit to the Holiday Inn, Basingstoke. I am a Hilton Honors member. This time, I avoided the twin beds in a standard room and requested the executive suite for L132-00 (Breakfast included). With a singular exception, the staff was all great, even learning my name. I was greeted every morning at breakfast, and every evening... More

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London
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel to avoid me having to get up early and travel down to Basingstoke half marathon. Unfortunately I would have got more sleep staying in Essex and leaving at 6am to make it. The room i had (228) had a door that didn't reach the floor so first of all had a light shining into the room... More

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Michael A We are sorry to hear that your recent stay with us did not meet our usual high level of customer care and comfort. Your comments have been passed on for the necessary action to take place. Thank you for taking the time to let us know your feelings. Kind regards, More

Chesterfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2014

We stayed here as a stop off point from Derbyshire to Southampton for a cruise holiday - we were very impressed with the cleanliness and comfort of the room, for the price we paid it was spot on. We didn't use the restaurant in the evening as we found the prices to be on the steep side. Breakfast on the... More

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Caromel090 We hope you had a good holiday. Thank you for leaving us your comments on your recent stay with us. Your positive remarks are appreciated and we look forward to welcoming you back in the future. Kind regards More

Barry, United Kingdom
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 2, 2014 via mobile

Not badly situated. Just outside the town, easy access to the major road routes. The hotel isn't too bad inside the outside looks a bit tatty. Plenty of parking. Staff very polite and helpful. Food lovely. Rooms very comfy to stay the night in. May come back in the future.

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Stutours We appreciate your comments, thank you for choosing Holiday Inn for your stay. Kind regards More

2 reviews
5 of 5 stars Reviewed August 31, 2014 via mobile

Nice quiet stay wonderful bed I didnt want to get out of and a great powerful shower. Very polite helpful staff a credit to holiday inn. Would definitely stay there again. Found a brilliant local pub in Cliddesden about a 20 minute walk with fab meals and great range of beers. The Jolly Farmer well worth a visit.

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Iain B Thank you for leaving us your feedback. Your positive comments are appreciated and these will be passed on to all the team. Many thanks, kind regards More

Staines, United Kingdom
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 31, 2014

The building looks a bit like an old peoples home. Plenty of car park space. Exceptionally friendly welcome. Fast and efficient check-in. Room was on ground floor. Pleasant but, perhaps, could have been cleaner. Not sparkling clean (if you know what I mean). Bathroom has a bath tub and reasonable (but low - so mind your head) shower. Beds were... More

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear neilmach_uk Thank you for the lovely comments regarding our staff, they will be happy to read them. We are glad that breakfast was to your satisfaction. All other feedback will be passed on to the relevant department for any necessary action to be taken. We appreciate the time taken to leave your remarks. Kind regards More

1 review
2 of 5 stars Reviewed August 30, 2014

A one night stay in August 2014. The bed was incredibly uncomfortable. You could hear doors slamming and creaking as people walked around on the floor above. 2 other guests repeatedly used the door to the rear car park to smoke and chat until the early hours. Unfortunately our room was near the door on the ground floor and the... More

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Thank you for your comments regarding your recent stay with us at Holiday Inn Basingstoke. We were disappointed to learn that everything was not to your expectations. Your comments will be discussed and where necessary action will be taken. Kind regards More

Manchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 26, 2014 via mobile

This hotel was very convenient for the event we were going too it was very clean lots of seating areas for comfort The Staff were so helpful,smiling ,nothing was any trouble to them. The only downside for us was no WiFi it Realy was a drawback most give free in Public areas we weren't going to be in the Hotel... More

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Tangueroes Thank you for letting us know you had a comfortable stay with us recently. Just to let you know, you may join IHG Rewards either on line or next time you are staying/visiting an Holiday Inn. You will earn points on your stay, plus standard WiFi is complimentary to members - with the option to upgrade to high... More

Peterborough, United Kingdom
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 25, 2014

Stayed here for 4 nights whilst working at an event nearby. There are lots of plus's and a couple of negatives. First the plus points: All of the the staff that we had any contact with in every department were truly excellent and a credit to the property. It would difficult (and a little unfair) to choose anyone over anyone... More

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Englishlee0710 We are happy to hear that yourstay with us was to your satisfaction. Your positive comments are appreciated and these will be communicated to our team. Regarding the comfort of the bed, we shall pass your feedback on to the relevant people. Many thanks, kind regards More

Weston super Mare, United Kingdom
Top Contributor
92 reviews 92 reviews
92 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed August 19, 2014

Stayed one night in room 113 on a Rewards rate so it was free but no breakfast included in June 2013. The room was a standard Holiday Inn with a mini bar but BBC1 did not work properly and the toilet roll holder was on the floor. Booked this to see Nigel Kennedy at the Anvil but walked out halfway... More

Was this review helpful? Yes
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear GasFromSomerset Thank you for taking the time to leave feeback regarding your stay with us. Kind regards, More

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Additional Information about Holiday Inn Basingstoke

Address: Grove Road, Basingstoke RG21 3EE, England
Phone Number:
Location: United Kingdom > England > Hampshire > Basingstoke
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Basingstoke 3*
Number of rooms: 86
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Also Known As:
Holiday Inn Basingstoke Hotel Basingstoke
Basingstoke Holiday Inn
Holiday Inn Basingstoke Hampshire

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