We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Basingstoke

Hotel website
Hotel deals
Grove Road, Basingstoke RG21 3EE, England
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Basingstoke
Professional photos View all
Browse nearby
Holiday Inn Basingstoke
Write a Review

216 reviews from our community

Traveler rating
    45
    98
    56
    11
    6
See reviews for
28
55
14
88
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (53)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (39)
All months
York, United Kingdom
Top Contributor
106 reviews 106 reviews
39 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

It was necessary for us to be in the area on business and decided to stay at this hotel. The approach didn't promise a good stay but it can all be so deceptive. The staff were helpful and made use feel welcome. Admittedly the rooms were on the small side but the bed was comfortable and you had all you... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Over night stop on a mystery trip With my local coach company. Nice evening meal, very helpful/friendly staff. Room clean, standard for price. Only complaint was the drunk party people coming in during the night/ early hours of the morning !!

Was this review helpful? Yes
Top Contributor
155 reviews 155 reviews
39 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything was fine. Clean and comfortable with very friendly and helpful staff. Bathroom a bit small but at least the shower curtain in the bath was on a bowed rail so it did not cling whilst showering! Restaurant and bar food really nice again with helpful service service. Excellent breakfast. Would stay again

Was this review helpful? Yes
TeamBasingstoke, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Kenny 131 Thank you for your comment saying that you would stay here again, it means a lot to all of us. We are lucky to get so much good feedback about our excellent breaklfast, Daniel, our head chef, and his team work hard to provide fantastic meals and they will be pleased to hear this again. I know... More 

Auckland
Top Contributor
96 reviews 96 reviews
45 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had one night here while passing through between Heathrow airport and Devon. This cut the trip up. The staff were very welcoming and had us checked in under 5 mins. We didn't spent much time here as after checking in we showered and went straight to bed. The next morning we had a really nice breakfast and left promptly. no... More 

Was this review helpful? Yes
TeamBasingstoke, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear RunnerAki Glad to hear that everything was good for you during your flying visit with us recently at Holiday Inn Basingstoke. Marion in reception, Daniel in kitchen and Nannu in housekeeping and all the teams are happy with your positive comments. We hope to welcome you back here next time you require accommodation in this area. With best wishes... More 

UK
Top Contributor
78 reviews 78 reviews
59 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a very brief visit to this typical corporate hotel. Positives - it was clean well appointed and friendly staff. Negatives were my room was on the facing that to be fair is only a suburban road but was still fairly noisy, also the lighting was also not working well - basically couldn't switch off from the bed. Should have... More 

Was this review helpful? Yes
TeamBasingstoke, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Hi Cablegram Thanks for your review, glad to hear of the positive comments. We are proud of our clean rooms and of course our freindly staff. Sorry though to hear of the noise you experienced, next time you stay our reception staff will be happy to check you in to one of our rooms which face the back carpark, this... More 

London, United Kingdom
Top Contributor
169 reviews 169 reviews
88 hotel reviews
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed for 4 nights last week. The room was very small and the hotel does not have aircon, so even with the window open overnight I was overheated even in April. It took over an hour to get a burger delivered on room service one night. When I went to check out I was just asked for my card,... More 

Was this review helpful? Yes
TeamBasingstoke, General Manager at Holiday Inn Basingstoke, responded to this review

Dear IMUK, I am sorry to read that you were so unhappy with your stay. It's not often that we get a bill wrong and we will always get it fixed straight away if we need to. It sounds like we need to do some coaching with the Reception Team but good to hear that she stayed so positive all... More 

Birmingham, United Kingdom
Top Contributor
90 reviews 90 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was a very fine example of a traditional UK holiday inn. Very clean and pleasant. We took advantage of an early bird booking and got excellent rates. There was a wedding taking place in the hotel and I have to say this seemed like a good venue. However, as with other stays at a holiday inn, breakfast costs... More 

Was this review helpful? Yes
TeamBasingstoke, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Europa101 Thank you for leaving us comments regarding your recent stay with us at Holiday Inn Basingstoke. Your positive comments are appreciated, Nannu our Housekeeping Manager and the whole Housekeeping Team are pleased with the 5 you left for cleanliness. Daniel, our Head Chef and Cadie, our Restaurant Manager, do run specials daily and weekly. When you stay with... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Been going there for years. They have raised their game with a refresh in the restaurant and foyer and much better food recently. The staff are always helpful and friendly and are its biggest asset. Good business hotel 5 mins from town by car. Off-site gym access and good parking.

Was this review helpful? Yes
TeamBasingstoke, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Bob M Thanks for your great review and thank you for being such a loyal visitor. Malcolm, Goff and Alan are always busy making sure all areas of the hotel are kept fresh and inviting for our guests. We totally agree with you that our staff are our biggest asset! Thank you. Daniel, our Head Chef, and his team... More 

BEDS
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 13, 2015

recently stayed here for business . I arrived late and checked in, the people I was meeting were already seated and had ordered food. I joined the group, my orders taken straight away . the staff made an effort for my food to arrive as closely timed to the group as possible. so cant fault them for that at all.... More 

Was this review helpful? Yes
TeamBasingstoke, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Hi Joeybeds Fantastic to hear that everything was great for you. All our team are happy to make sure our guests stay or visit is a good one. You can always be sure of a warm welcome. Hope to see you back here next time you are in the area. Thanks for your feedback With best wishes Janet C. G.M's... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 10, 2015

We stayed here during a bank holiday weekend. Hotel was very quiet ! Our interconnecting rooms were clean and modern. Staff were all very friendly and efficient. Only downside was the restaurant being closed on the Sunday evening, but food was still being served in the bar area so we didn't starve. Have recommended to relatives and will stay here... More 

Was this review helpful? Yes
TeamBasingstoke, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Hi Alan N We are happy to hear that your interconnecting rooms were clean and to your satisfaction. Nannu and the whole housekeeping team are proud of the cleanliness of their rooms, which we must admit do get noticed often by guests. Sorry that the restaurant was closed on the Sunday evening of your stay. Daniel and his team do... More 

Questions? Get answers from hotel staff and past guests. Ask a question

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (17)
Viewed
Dining (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (5)
Viewed
Dining (5)
Viewed
Bathroom (2)
Viewed
Other (16)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay