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Holiday Inn Basingstoke

3.0 of 5 Grove Road, Basingstoke RG21 3EE, England
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Holiday Inn Basingstoke
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Holiday Inn Basingstoke
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189 reviews from our community

Traveler rating
    37
    84
    53
    9
    6
See reviews for
24
51
14
77
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Derby, England
Top Contributor
277 reviews 277 reviews
81 hotel reviews
227 helpful votes 227 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for business , staff were very helpful. Room was good standard and the bed was comfy, and the breakfast excellent . The Internet was a little slow at times which was my only issue. Only had a bar meal which was fine

Was this review helpful? Yes
admin55, General Manager at Holiday Inn Basingstoke, responded to this review

Hi Whadders Thank you so much for your really positive review of your stay at our Hotel. A comfy bed and great breakfast is pretty much up there for me when I think about the most important things that we could offer, so it's great to hear that you were happy. Daniel and his brigade of Chef's really care about... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel, for the price, is as to be expected, and as stated below by other reviewers, is clean, efficient and operated by polite and welcoming staff. However, Wi fi Internet access at £5.00 for an hour is outrageous. You can of course get it free if you become a member of some club or other, but it costs. And... More 

Was this review helpful? Yes 1
admin55, General Manager at Holiday Inn Basingstoke, responded to this review

Dear Neil P, Everything in balance... I would like to start by saying thank you for your review and in particular the great comments about the Hotel, facilities and most of all, the Team. I am personally really pleased that you found your experience of the service and the Hotel in the same light as many other travellers before you.... More 

England
Top Contributor
56 reviews 56 reviews
23 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was the venue for my company Christmas "do". As the hotel offered B&B at a competitive rate, we decided to stay over rather than take a taxi home. The hotel does look a little dated from the outside. However, the room we had (although small) was perfectly adequate and most importantly, clean. We asked for a quiet room... More 

Was this review helpful? Yes 1
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear wahili It was great to get your comments, especially you noticing our hard working, polite and couteous staff. We get this said a lot from guests which make us very proud, as we are of our Award Winning breakfast - Head Chef Daniel and his chefs were delighted that you enjoyed it. Yes, we know we will never win... More 

Essex England
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed two nights here, visiting Christmas markets in Winchester & Salisbury, very convenient for both. As others have said the Hotel looks very dated from outside, but was pleasantly surprised with our room which was cosy & comfortable. However, the bathroom smelt musty & I didn't like the fact that there wasn't a blind at the bathroom window. the Hotel... More 

Was this review helpful? Yes
admin55, General Manager at Holiday Inn Basingstoke, responded to this review

Hi sadoldblonde, Thank you so much for taking the time to review our Hotel. It was really great to read your positive feedback about breakfast and dinner and I know that Daniel and his Brigade will be thrilled to hear that. We often get great feedback about our location and whilst Basingstoke itself may not be a "destination" town, our... More 

Ashford
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the title of this review suggests, the exterior of the hotel is a bit dated. I was pleasantly surprised by the interior & room though (albeit I was upgraded to an executive room). The staff were helpful & friendly on check in & at the bar. I had room service & found the food to be OK.

Was this review helpful? Yes
admin55, General Manager at Holiday Inn Basingstoke, responded to this review

Hi Nigel D, Thank you for your succinct and candid review of our Hotel. It made me us smile and was in true homage to a "Ronseal moment" We are really pleased that you were happier once you got in a tried our service and rooms. It is fair to say that we may not be winning any beauty competitions... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Holiday Inn after attending a wedding at a nearby venue mainly based on the value for money. We were given a room in the executive room and whilst small, it was very clean and had everything you would expect. the bed was comfortable and we got a good nights sleep. I was intially worried about the... More 

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Mosside Thank you very much for leaving us your positive feedback regarding your recent stay with us at Holiday Inn basingstoke, we appreciate the time taken to let us know. We look forward to seeing you again on your next visit. Kind regards More 

BRISTOL
Top Contributor
53 reviews 53 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for one night at the weekend. We got a very good rate from an on line booking company. Our room was quite small but had everything we needed and was spotless. The staff were very friendly & polite. We had breakfast which was very good and reasonably priced as hotel prices go. Plenty of parking spaces too. What... More 

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Merlion04 Thank you for taking the time to leave your comments regarding you recent stay here. We were happy to read that your stay was to your satisfaction and that you will visit us again. We look forward to welcome you back. Thank you, kind regards, More 

Quorndon, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 9, 2014

This is a standard Holiday Inn hotel. It is situated close to the M3. Rooms are comfortable, staff are efficient and friendly. Breakfast service and room service (standard Holiday Inn menu) are both efficient and the food is reasonable. There is a Co-op shop / petrol station located right next door to the hotel so if you need fuel or... More 

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admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Simon H We appreciate you taking the time to leave us your comments regarding your recent stay with us. Kind regards, More 

West Yorkshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2014

Booked an overnight pre-cruise stay here during the Southampton boat show when local hotel rates were double normal rates, and secured a very good breakfast inclusive pre paid deal. Although the hotel is quite old the room was modern and well maintained, there was a wedding reception taking place but no noise was heard. The breakfast choice was as large... More 

Was this review helpful? Yes
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear townyWestYorkshire We thank you for your comments regarding your stay with us recently. We are glad you found us in the end. Kind regards, More 

Britain
Top Contributor
94 reviews 94 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 3, 2014

Had a I night stay with a party of 49?Room was good-paid for a single room and was delighted to see a double bed-which I am used to . Soup+ cold table for starters were O.K. but the main meal was constrained by the Travel companies budget I expect-pork + in a sort of sauce with rice, a minute fish... More 

Was this review helpful? Yes
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Thank you for all your comments. We appreciate these and they will be passed on to the correct departments for any necessary action to be taken. Thank you, kind regards, More 

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Additional Information about Holiday Inn Basingstoke

Address: Grove Road, Basingstoke RG21 3EE, England
Phone Number:
Location: United Kingdom > England > Hampshire > Basingstoke
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Basingstoke 3*
Number of rooms: 86
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Also Known As:
Holiday Inn Basingstoke Hotel Basingstoke
Basingstoke Holiday Inn
Holiday Inn Basingstoke Hampshire

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