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Holiday Inn Basingstoke

3.0 of 5 Grove Road, Basingstoke RG21 3EE, England
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Holiday Inn Basingstoke
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Holiday Inn Basingstoke
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203 reviews from our community

Traveler rating
    45
    88
    55
    9
    6
See reviews for
25
52
14
82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Hertfordshire
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars NEW

We stayed here for one night before my sons football competition. Parking was easy and accessible. When greeted at reception we were meet by a really lovely receptionist who was very helpful and friendly. Once we checked went to upstairs( no lift to second floor) to our room. Nice well maintained room. Clean and fresh. It had all we wanted.... More 

Was this review helpful? Yes
admin55, General Manager at Holiday Inn Basingstoke, responded to this review

Hello Wackywheels, Well first of all let me say how great it is to hear that you would stay with us again. We can be a little quieter at the weekends, especially out of season but as you experienced for yourself, that doesn't stop the Team going the extra mile and doing what they do best. Daniel was really thrilled... More 

Whitby, Canada
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Okay, it's not an historic property, nor a swanky hotel with all the bells and whistles, but my room was always clean, the service was very good, and meals in the restaurant are surprisingly good. Dinners at the on-site restaurant warrant special note - and I found the chef's specials were always a good bet. One night, for example, I... More 

Was this review helpful? Yes
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Hi Kirk F What we do not have in historical value we certainly make up for in our valuable staff!, their aim is to ensure that all our guests have a great stay. Our Head Chef, Daniel, and his team were happy that you enjoyed the excellent food, we are proud of the meals that are produced here. If you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Just spent the past 6 weeks on a training course for GeoAmey. The rooms are very clean and light. The staff are very helpful especial Janet who met our every needs and kept us supplied with water, coffee and the best cookies iv ever had. Would definently recommend this place to an individual or company to use.

Was this review helpful? Yes
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Hi JohnG Thank you for the great review. Janet receives lots of lovely comments from happy people, which she never tires of, and it now looks as though our cookies are becoming as popular as Janet! Glad you had a good stay with us and look forward to seeing you again. Best wishes, Janet C. GM's office More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Undertook my work training at this venue. Staff were ever so helpful, polite and always there to help. Close to the motorway. Very good experience. Food is spot on, I highly recommend the club sand which with sweet potato fries and the hotel made cookies are amazing.

Was this review helpful? Yes
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Hi LaurenD We were happy to share your review with the team this morning, eveyone was thrilled that you found them to be polite and always there to help. We are lucky to be situated in a good location, so easy to find, especially if you are looking for our amazing cookies! I think we are right to be proud... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Had a amazing time here staff were great janet and mary were very helpful rooms were spacious and clean six week stay was incredable sad i was leaving will come again and recomend to anyone easy to find food was exellent cookies were my friend matts favourte thing

Was this review helpful? Yes
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear M1Water Great to hear your comments, which will be shared with the team at this mornings meeting, Mary and Janet will be thrilled to hear these as will Nannu and the housekeeping team, they are proud of their rooms. You will be missed - come back soon for more cookies! Best wishes Janet, GM's office More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Having spent the past 5 weeks at this hotel I must say how impressed I have been with the venue facilities and especially the staff. In particular I would like to thank Janet for looking after us on a daily basis, and Mary going out of her way to provide for other members of the party. Reception desk were always... More 

Was this review helpful? Yes
admin55, General Manager at Holiday Inn Basingstoke, responded to this review

Thank you agadontdoit, We really appreciate you taking the time to share your experience with other travellers. Janet and Mary are both real assets to the Hotel and I am glad that they both made you feel so welcome and relaxed. We may not be the biggest Hotel but we are very proud of our Academy and meeting rooms, so... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

A great hotel with very friendly , helpful staff. I have been very well looked after and would definitely recommend this venue for any company needing an ideal location within the south coast area. Very close to town and easy access to motorways. Tim F

Was this review helpful? Yes
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Hi Tim F Glad everything was good for you, thank you for your positive comments and hope to see you next time you are in our area. Kind regards, Janet, GM's office More 

Southampton, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Friendly, helpful staff, and a comfy place to work and stay. Plenty of parking, with easy access to the M3, with both London and Southampton only 45 minutes away. Would recomend this hotel over any in Basingstoke.

Was this review helpful? Yes
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Hi Matt S Glad you liked our cookies as much as our other conference guests, they are rather tasty. You are right we are lucky to have plenty of parking, so anyone wishing to sample our cookies along with their conference are most welcome! Come back soon. Janet, GM's office More 

Manchester, United Kingdom
Top Contributor
70 reviews 70 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 28, 2015

This is quiet a nice hotel. Checking in was simple. Rooms very clean and functional as was the bathroom. Bed was comfortable and the shower was good but not very powerful. Had a meal and a few drinks in the evening. Chefs special lamb on the bone which was very nice. Meal, sweet and a few pints came to around... More 

Was this review helpful? Yes
admin55, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear RedBP It was great to read your review and thank you for choosing to stay with us. Your comments were shared with the team at our morning meeting, Daniel, our Head Chef, was thrilled to see that you enjoyed the Lamb on the Bone. He takes pride in preparing a different 'special' each night, so next time you are... More 

Ann Arbor
1 review
3 of 5 stars Reviewed January 20, 2015

I stayed 2 nights at this hotel, and came out with sort of mixed feelings. The (double) room was very nice with a perfect bed and sufficient space. The restaurant was really good with a nice variety of choices and original tastes and presentation. Negative points however: incredibly high price for internet (if is free for members, sure, but still... More 

Was this review helpful? Yes
admin55, General Manager at Holiday Inn Basingstoke, responded to this review

Hello Ann W, It's a real shame that you had mixed feelings, especially as you were so positive about the comfortable bedroom and our food quality. We work really hard to ensure that the Hotel is as clean as it can be and that our food is attractive and tasty. I know that Daniel and Nannu will both be very... More 

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Additional Information about Holiday Inn Basingstoke

Address: Grove Road, Basingstoke RG21 3EE, England
Phone Number:
Location: United Kingdom > England > Hampshire > Basingstoke
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Basingstoke 3*
Number of rooms: 86
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Also Known As:
Holiday Inn Basingstoke Hotel Basingstoke
Basingstoke Holiday Inn
Holiday Inn Basingstoke Hampshire

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