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Red Lion Hotel Basingstoke

Red Lion Lane, Basingstoke RG21 7LX, England
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Red Lion Hotel Basingstoke
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258 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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  • Russian first
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  • Any
English first
  • All months
    (258)
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    (77)
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    (64)
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Exeter, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed today NEW

The hotel is situated in the old part of the town which has a great market town feel. With the theatres only a walk away and a lot of independent shops and bars and a pedestrianised area right outside the hotel, this is the perfect place to stay. The staff were brilliant, happy, helpful and professional and the room was... More 

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Ipswich, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed yesterday NEW

Pros - friendly staff and a fab cooked breakfast as good as you'll see anywhere. I think we spoke to the chef and he was so helpful. Cons - the hotel can't control this but everyone in our party was disturbed until nearly 1am with noise you couldn't sleep though outside as this is really city centre. Unfortunately we were... More 

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Travelers are raving about these Basingstoke hotels

London, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

On my way home i stop in Basingstone and stayed just 1 night over at Red Lion Hotel , decent looking rooms a bit noisy at night since there is a nightclub close. The service is good and friendly as well the accessibility. Very good restaurant and good food, lots of choice at breakfast. Free parking was a great bonus... More 

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Hampshire
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When we arrived the receptionist was lovely and helpful. Our room was a good size with everything we needed. Clean, lots of tea and coffees, towels and toiletries which I thought was great for the price. When we returned late, the night porter was helpful and friendly. Breakfast was great, good quality produce. Breakfast staff were excellent. The only down... More 

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A C, General Manager at Red Lion Hotel Basingstoke, responded to this review

Thank you for taking the time to complete a review on Trip Advisor following your recent stay with us here at the Red Lion Hotel. I was so pleased to read your feedback and have had pleasure in passing your comments on to our team. Thank you once again for your feedback and I do hope we will have the... More 

United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The customer service was awesome on a hot summer day! Bought a bottle of wine as a recommendation and it didn't disappoint! The staff are hard working and very accommodating! Would come here for a drink again! Fair play! So chilled!

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A C, General Manager at Red Lion Hotel Basingstoke, responded to this review

Thank you for taking the time to post a review on TripAdvisor I was delighted to read your comments and have passed on a copy of your review to our team. Many thanks once again. Annette Cave General Manager More 

Basingstoke, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am sitting here at 00.38 writing this as I cannot go to sleep due to the pubs and clubs downstairs on the high street which are open til 2/3am. Ive been down to reception to point this out and ask for another room only to be told there are none and apparently there was a note on my confirmation... More 

Was this review helpful? Yes 1
A C, General Manager at Red Lion Hotel Basingstoke, responded to this review

Dear Kieran Thank you for posting your review on Trip Advisor I am sorry that you had a difficult nights sleep during your recent stay with us. As a town centre hotel we do endeavour to allocate rooms away from potential noise which unfortunately is not always possible; however should you be visiting the centre of Basingstoke again in the... More 

Swansea, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 25, 2015

I stayed at this hotel for one Saturday night whilst attending a concert at the Anvil Arts centre in Basingstoke. The hotel was very central, just round the corner from the shopping area and about a 15 minute walk from the train station and the Anvil. The reception was very welcoming and asked if I had received the email informing... More 

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A C, General Manager at Red Lion Hotel Basingstoke, responded to this review

Dear Jane Thank you for taking the time to complete a review following your recent visit to the Anvil and Basingstoke. I was pleased to learn that you had enjoyed your stay and will be only too pleased to pass on your feedback to the remainder of the team. Many thanks once again. Annette Cave General Manager More 

Basingstoke, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 17, 2015

We had our wedding here on 15/05 and Neal and the staff were fantastic, so many little touches that we were not expecting. We were so impressed with how our wedding was organised by Neal the events manager, nothing was too much trouble for him and his team. This is an ideal venue especially if you have guests from further... More 

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A C, General Manager at Red Lion Hotel Basingstoke, responded to this review

I am absolutely delighted to read your review and really appreciate you taking time out of your celebrations to recognise the team here at the Red Lion. Neal and his team work hard to ensure that every area of your day is double checked to ensure that everything is as expected. I will certainly pass on your feedback to the... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 12, 2015 via mobile

Stay here loads on business and was starting to get a bit fed up with the downward spiral of this place. Checked in today and by no means a palace it is very obvious someone is now taking an interest... Delighted to see small but marked improvements and I will certainly be back. well done guys.

Was this review helpful? Yes 1
A C, General Manager at Red Lion Hotel Basingstoke, responded to this review

Thank you for your review on TripAdvisor following your stay with us. I am pleased that you are beginning to see the improvements we are making and that they are being well received; as our guests really are at the forefront of the decision making process. Once again thank you for taking the time to complete your reveiw and we... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 6, 2015

Stayed for one night as it was chosen by colleagues. Ample free car park, tick. Painless check in, tick, club double room, tick, bar, tick, location, tick. Now for the average/ not so good. Whole plAce is tired and a bit 80s. Dirty carpets, poor stairs, grotty decor, over soft bed, small TV, poor beer selection, generally drab but functional.... More 

Was this review helpful? Yes 1
A C, General Manager at Red Lion Hotel Basingstoke, responded to this review

Thank you for completing your review on Trip Advisor following your stay with us recently. We do take our guests feedback be it good or poor very seriously indeed and thank you for your constructive comments which will be taken on board. I am pleased however to be able to advise you that we have already started; and are continuing... More 

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