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All 11 Basingstoke hotels

Hampshire Court Hotel - A QHotel

4.0 of 5 Hotel   |   Centre Drive, Basingstoke RG24 8FY, England (Formerly Hampshire Centrecourt)
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Hampshire Court Hotel - A QHotel
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80%
Ranked #3 of 11 hotels in Basingstoke
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
theveggieexperience St. Albans, United Kingdom
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414 people have reviewed this hotel

Traveler rating
    178
    149
    53
    19
    15
See reviews for
70
134
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66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
St. Albans, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in this hotel as a family for the weekend and had a wonderful time. We had a suite with two rooms, and so the children (7 and 4) had their own room which they were over the moon with. They really enjoyed having their own space and their own TV! Both rooms were really nice, well decorated and... More

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brighton
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I visited this hotel in July, first impressions where good clean moden entrance. We were there for a spa weekend so had the lunch which was included in our package which was good. We spent the afternoon in the spa with nice pool area and sauna etc. My spa treatment was dissapointing I could go as far as saying worst... More

Was this review helpful? Yes
dankelly_9, Operations Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear abbie s, Thank you for your review after your spa break with us. I am sorry that you were not as impressed with your actual treatment as you were with the other facilities in the leisure and spa area. I have made our head therapist aware of your comments so that she can look in to this further as... More

Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

stayed on business, hotel needs a revamp. should lose stars when they pennie pinch. food was nothing to write home about. however on the plus side. staff are friendly. and big thumbs up to housekeeping. kept my room clean and tidy. everytime i came back it was 10/10. for cleaning. think housekeeping should be running whole hotel. it would improve... More

Was this review helpful? Yes 2
dankelly_9, Operations Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear daveandmaggie84, Thank you for your review following your stay with us. I am sorry to read that you were not impressed with some of the aspects of your stay. We are constantly looking for and implementing ways to improve the experience all of our guests have at the hotel. I am pleased the staff made a good impression and... More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We went for the overnight spa as two girlfriends catching up. It was the most relaxing and enjoyable trip. The hotel and facilities were really clean and well maintained. All the staff from reception to spa, to dinning room were absolutely superbe and so helpful, to the extent that one even filled my water bottle for me when they spotted... More

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dankelly_9, Operations Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear hinag, Thank you for such a fantastic 5 star review. The team are all thrilled that you had such a relaxing break with us and were able to take advantage of all the facilities we have on offer. The Breakaway Club you have joined offers some excellent deals all throughout the year. We look forward to seeing you again... More

Aldershot, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Myself and my boyfriend booked to stay for 2 nights on the winter special which was fantastic value for money. The hotel itself is lovely and staff are all very friendly and helpful. We didn't eat in the restaurant but did get room service one night which was lovely. The breakfast however was a different matter, we ate in the... More

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dankelly_9, Operations Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear leah_jenner Many thanks for your review following your stay with us. I am pleased that overall you enjoyed your stay and that the staff were friendly and helpful. I am sorry that we did not get things right for you at breakfast and thank you for bring this to my attention. We would not plan to only have two... More

Southampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We visited the spa on a spa day (using a voucher). The overall impression was tired and in need of some looking after and seemed to be cutting corners where they could. The beauty treatments I had were very poor and in fact I requested for my nails to be redone, they were redone by a lovely young lady (Simone)... More

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dankelly_9, Operations Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear LinnieR, Thank you for your review following your spa day at the hotel. I am sorry that you did not have the quality of experience you had hoped for. Please be assured that I have taken the comments you have made and discussed these with our relevant departmental heads to ensure that we learn from this and continue to... More

Carlisle, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

dont know how it got 4 stars - the dining room carpet and the floor in the bar area were taped up with duct tape. the balcony for the room we were in -[ which we couldnt go onto,] the wood was rotten and falling apart , the plant pots rusted away No mini bar in room, no air conditioning... More

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dankelly_9, Operations Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear lizLegh, Thank you for posting your feedback following your recent stay. We are always striving to ensure that our guests enjoy their experience at the hotel and I will ensure that your comments are followed up. There are some upcoming projects in place to address some of the points that you have made as you are right in pointing... More

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We've lived our chilled out stay here. The staff were really friendly and helpful. It is great value and they can't do enough for you. Whilst the Birmingham Belfry was beautifully decorated I didn't like that I had to pay for all the extras like wifi, ice boxes and robes. At the hampshire Court everything was included in the price.... More

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dankelly_9, Operations Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear Jo_London75, Thak you for posting your review following your stay with us. I am pleased the staff made such a good impression and you took advantage of all the extras that are inlcuded for our hotel guests. I hope we can welcome you back for another stay soon. Kind Regards Luke Comerford Operations Manager More

England
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hampshire Court Hotel for one night to attend our friends 50th Birthday party. What a wonderful stay we had. The party was in a private room. The bar service was very good. The buffet was very good too, hot and plenty of food. The staff continued to full up the platters once empty. It was a... More

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dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear MrsJH667. Thank you for your review following the 50th Birthday celebrations. I am delighted that everyone had such a good time and that you enjoyed the hotel so much. The team will be thrilled with the feedback, so thank you for mentioning them in your feedback. We hope to see you again soon, perhaps next time you have a... More

York, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Dear Q Hotels, I am writing this email to you to complain about an evening meal I had at the Hampshire Court Hotel, Basingstoke. I have just returned from the meal and thought it would be most appropriate to inform you of the evening. We had booked a table for 8 for a family members 80th Birthday, small celebration in... More

Was this review helpful? Yes 5
dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear Conanmcb. Thank you for your review and subsequent letter. I am very sorry that you were so disappointed with the speed of service in our restaurant. The restaurant team are very proud of the feedback they usually receive and we will be using yours as a tool to keep improving. Consistently great service is what we aspire to. Please... More

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Additional Information about Hampshire Court Hotel - A QHotel

Address: Centre Drive, Basingstoke RG24 8FY, England (Formerly Hampshire Centrecourt)
Location: United Kingdom > England > Hampshire > Basingstoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hampshire Court Hotel - A QHotel 4*
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Also Known As:
Hampshire Court Hotel - A QHotel Basingstoke
Hampshire Court Basingstoke

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Basingstoke #1 Green Hotel in Basingstoke #2 Luxury Hotel in Basingstoke #3 Romantic Hotel in Basingstoke
Hotel Class
Official Description (provided by the hotel)
Ideally located off Junction 6 of the M3 and Junction 10 off the M4. The Hampshire Court offers superb leisure facilities where guests can relax and enjoy a choice of two indoor heated swimming pools, well-equipped gymnasium, 5 indoor and 4 outdoor tennis courts and luxury Spa offering a range of body & beauty treatments. There is a formal restaurant with an innovative and interesting menu, complemented by a fine selection of wines, whilst the Terrace Brasserie offers lighter meals, drinks and snacks. ... more   less 
Number of rooms
90

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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