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Hampshire Court Hotel - A QHotel

Certificate of Excellence
GreenLeadersBronze level
Centre Drive, Basingstoke RG24 8FY, England (Formerly Hampshire Centrecourt)
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Hampshire Court Hotel - A QHotel
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492 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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West Malling, United Kingdom
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

When we arrived our room was ready,we had upgraded to a superior room which had a lovely balcony so we were able to sit out and to enjoy a glass of wine (which came with our Travelzoo package).Staff were very helpful and nothing was too much trouble.The hotel is near the centre of Basingstoke with a quick bus route into... More 

Was this review helpful? Yes
dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear carolbu67. Thank you for your review following your short break with us here at Hampshire Court. I'm glad to hear you enjoyed one of the balcony rooms and that the team made such a positive impression. We look forward to welcoming you back in the not too distant future I hope. Regards Dan More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel was a clean and tidy and on the surface look as though it would be really nice. Unfortunately, there was a school prom going on the night I stayed. The couple in front of me at reception had their room moved so they were further away from the noise. I'm heavily pregnant so when the receptionist said nothing... More 

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dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear kate s. Thank you for your review following your stay with us. I am sorry to hear you were kept awake till half past midnight by the noise from some other guests. Although sometimes tricky to control, we should have and normally do have more success in containing such parties. We will certainly use your feedback in our training... More 

Cardiff, United Kingdom
Level Contributor
123 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited this hotel with my wife as she was due to have a meeting in London. The location is good, near the centre of Basingstoke with shops and facilities within easy walking distance. Although the hotel is large, it doesn’t feel that way, as the spa and sports facilities are very discreet. The rooms are set over two floors,... More 

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dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear David B. Thank you for your review following your business stay with us here at Hampshire Court Hotel. I am very pleased to read that you enjoyed your time with us and that you are planning on a return trip. We look forward to welcoming you back, then. Regards Dan More 

London, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I visited with some friends for a spa get away. We were greeted by very young inexperienced staff at reception who were unable to answer our questions and resorted to using calculators to work out what was owed for our room. Not a great first impression. Only positive point of my stay was the room. It was clean and comfortable.... More 

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dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear Sabandsanj. Oh dear. What a disappointing review following your stay with us. I am sorry to read that you didn’t enjoy your time with us. We work very hard to try to deliver a great experience for all of our guests. Clearly we did not do this for you for which I apologise. We will redouble our efforts and... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Brilliant hotel friendly staff lovely big rooms also a great place to hold a wedding Food was outstanding tasted amazing Going to definitely return for a night stay on my wedding anniversary fantastic

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dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear Lamurphy20. Thank you for your wonderful review following your wedding here at Hampshire Court Hotel. I am delighted to hear you had such a good time and that you were so well looked after. We look forward to seeing you for your anniversary if not before. Regards Dan More 

Tidworth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is the third Q hotel we have stayed in. Everything has been excellent!! The reception staff were friendly, efficient and helpful. The accommodation is first class. 4*. Leisure facilities are very good. Pool is large and warm. Separate children's pool (I am a parent myself, but when away for a night with my husband it is an absolute godsend... More 

Was this review helpful? Yes 1
dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear kazzacon. Thank you for writing such a wonderful review following your stay with us here at Hampshire Court Hotel. I am delighted to hear you had such a good time. The team in the kitchen and restaurant will be particularly pleased that you have singled them out for extra praise. I look forward to welcoming you back in the... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked a 2 night break through travel zoo that had lots of extra's. We found the staff, especially Maddie & Molly on the reception and Venchenza & Flexi very helpful and friendly which in itself made the weekend special for us. The upgraded room was very good except that it and the rest of the rooms do not have air... More 

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dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear Bobbysussex. Thank you for your review following your special weekend with us. I am very pleased to hear that you enjoyed your time with us and were made to feel special by all of the team. The people who you singled out will be particularly happy with the feedback. I agree that our wine prices are not cheap, but... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

We had a great weekend,all the staff were amazing from receptionist ,restaurant staff and house keeping they couldnt do enough for us.We booked with Travel Zoo ,had a bottle of wine in our room on arrival, a really lovely meal on the Saturday night the steak was the best i have had for a while .Had a spa treatment staff... More 

Was this review helpful? Yes
dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear “Mrs”. Thank you for your review following your weekend break with us at Hampshire Court Hotel. I am delighted you had such a good time with us and that you found the team to be quiet so amazing. They will be chuffed with the feedback. I hope we will be able to welcome you back soon. Regards Dan. More 

Bristol, uk
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff were very friendly & efficient. Room was comfortable with good facilities. Restaurant was good but not wonderful, the food was more pub grub than 4*, with the same "specials" for the 4 nights we were there (twice not having one of them). There was a wedding party on the Saturday and the following morning the breakfast had a... More 

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dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear Gordon C Thank you for your review following your weekend break with us. I am glad that your review was positive but I would have preferred we had got everything 100% right. Please be assured we will use your feedback to try to consistently achieve this. I hope we will be able to welcome you back soon. Regards Dan More 

ANdover UK
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here last year and as with all Q Hotels, it really is very good. Clean, nice staff and friendly service as well as being modern. This particular hotel was not to my husbands taste as he felt it looked like a retirement home however, I was pleased with everything and as always, excellent value for money

Was this review helpful? Yes
dankelly_9, General Manager at Hampshire Court Hotel - A QHotel, responded to this review

Dear Giftbagz. Thank you for your review following your break with us. I am very pleased to hear you enjoyed your time with us. The team will be pleased with your feedback when I pass it on to them so thank you for going to the trouble. I hope we will be able to welcome you back in the not... More 

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