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Premier Inn Bolton West

#3 of 13 Hotels in Bolton
Certificate of Excellence
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991 Chorley New Road | Horwich, Bolton BL6 4BA, England
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Premier Inn Bolton West
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157 Reviews from our TripAdvisor Community

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Traveler rating
    80
    54
    11
    6
    6
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42
41
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Cardiff, United Kingdom
5 of 5 stars Reviewed 2 weeks ago

Excellent stay! friendly and very helpful staff willing to ask if needed anything else! Very comfortable stay! The only thing was the plugs only had 1 to use that was free in the room but can't fault the stay definitely recommend

Review collected in partnership with premierinn.com

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Exeter, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We had a very warm welcome and the checking in was efficient. The hotel and rooms were clean and the beds comfy. The room was warm and we had a relaxing stay. The food was good and plentiful with very helpful staff.

Review collected in partnership with premierinn.com

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Flintshire UK
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 2 night while visiting the Craft Festival at Bolton Arena. It is on walking distance (about 15 minutes slow walk) but it’s along a path by a very busy dual carriage way. Room was very clean and quiet even though we were at the front of the property. The staff couldn’t do enough to help and always went... More 

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Chester, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 nights with work. We were given 2 rooms next to each other at the end of the corridor so we were not disturbed - very quiet and pleasant! Rooms were, as always, spotlessly clean and tidy. Speaking to one of the staff, apparently this hotel is due for a refurb in 2015 which I think will... More 

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Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a recently refurbished premier inn and was immaculate and clean and really quite, lovely northern hospitality. if you are a light sleeper or like a window open this is better option than the larger premier inn near the stadium. That's where the good comments end though, avoid the restaurant it's dirty with ants crawling over the bar, food... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed May 24, 2015

Getting into the carpark was a little tricky but once we worked out how to get in we found the chap at reception very helpful. Our room was very clean and bed very comfortable. We didnt hear any noise from the road outside. We decided to stay for breakfast the next day which was also excellent and the staff friendly... More 

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Hull, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 13, 2015

Although the entrance to the carpark is signposted it can easily be missed as the hotel front is on the roundabout but the entrance is jusy after a turnoff....when you get in it has plenty of spaces. The staff are lovely and friendly with happy smiles and just atiny bit of chitchat without going overboard.... just what a lady travelling... More 

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Northampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 7, 2015

I hadn't even got into the place before it started - it's almost inaccessible. And frankly I wish it had been. Insolent staff, terrible rooms and almost constant noise. My stay was less pleasurable than piles or having my appendix removed. Truly awful. Avoid

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Feedback at Premier Inn Bolton West, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet... More 

Croydon, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 5, 2015

Everything you expect from Premier Inn. It was v quiet at night even though the pub next door seemed v busy. Family room with 2 extra beds was still big enough for 2 adults and 2 teens. Good shower and hot water.

Review collected in partnership with premierinn.com

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Ashby de la Zouch, United Kingdom
1 review
1 of 5 stars Reviewed April 20, 2015

Bolton West is a very good facility, well positioned adjacent to a motorway network and not far from the town of Bolton. Bedroom was spacious and well-appointed, with ensuite bathroom which included a bath with shower over. Staff exceptionally welcoming and helpful

Review collected in partnership with premierinn.com

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