Sorry to say this holiday inn was NO holiday.The room was clean enough,apart from the toilet which had not been cleaned properly. I have rarely seen staff so unmotivated.I never saw one single member of staff with a smile on their face,from the reception the bar to the restuarant. No one seemed to be happy.While I dont expect guffaws of...
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I came to the Holiday Inn Bolton from Surrey to research my family history in the area. This hotel is an ideal place to stay if you want somewhere clean and comfortable to return to - somewhere you can crash out after a long, tiring day. The Holiday Inn reputation means you may not necessarily get luxury, but you can...
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Thank you for taking the time to write your review from which I was pleased to hear you enjoyed your stay with us. I was delighted that our Team Members have made a difference to your stay and I have passed your kind comments on to them, especially to Lillian.
I hope the research went well and that you were...
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I stayed in this hotel for two nights with 6 other colleagues. The hotel is situated very close to the city centre and is easily found. The car park isn't without challenge as it is tight. However it was secure and our cars were safe - this was our main concern as the city centre is an urban combat zone...
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Thank you for your review from which I was pleased to hear that you had a good stay with us.
I have noted your comments regarding Platinum Priority Club Members and subject to availability our Platinum members are offered a complimentary upgrade to one of our Executive rooms which also includes complimentary extras e.g. bottled water. I would like to...
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I booked the HOLIDAY INN, BOLTON at the last minute and was delighted at the rate and the selection of rooms available. On arrival I could not have felt more welcome, The bar and restaurant staff could not have been more efficient, receptive or proffessional. I felt very much at home, the service was faultless.
It makes a big difference...
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Thank you for taking the time to write your review from which I was delighted to hear that you had an excellent stay with us. Your kind comments are very much appreciated and I have passed them on to our Team Members, especially Sanjai, Jimmy and Siobhan.
Once again thank you for your comments and I look forward to welcoming...
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Stayed and attended a meeting, the function room located at the back of the hotel is a church and would make the most amazing wedding venue! I hear there are lots of weddings there. Staff couldn't do enough for you. Would certainly return.
Thank you for taking the time to write your review following your recent stay and conference event. I was delighted to hear that our Team Members couldn’t do enough for you and would like to take this opportunity to thank you for all your kind comments which I have passed on to the Team.
I hope to welcome you back...
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Stayed one night for a meeting in the centre of Bolton and internet search bought up this hotel as closest to my meeting.
As location was the main criteria and the fact that it was a "Holiday Inn" I thought why not.
Cost of £79.00 per room per night inc breakfast was good ( although travelling alone).
Rooms were ideal,...
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Thank you for your review and for your constructive feedback which is very much appreciated. I was pleased to learn that you found the Hotel perfectly located and the rooms were ideal, very clean and comfortable.
I have noted your comments regarding prices and have passed them on to our Food & Beverage Manager for further investigation as we do...
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All you would expect from a holiday inn and a bit more besides. Food was excellent but bar prices a little steep.
Thank you for your review and kind comments following your recent stay. I was pleased to learn that you enjoyed the food and have passed your comments on to our Head Chef and his Team. I have also noted your comments regarding bar prices and have passed this on to our Food and Beverage Manager to ensure that we continue...
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We stayed here on Saturday evening and were quite impressed. Very nice, friendly staff and a lovely swimming pool and fitness suite. Sauna was a bit small for more that 2 people but otherwise great. We did not have the breakfast.
Thank you for taking the time to write your review following your recent stay with us. I was very pleased to learn that you were quite impressed and that you were able to take advantage of our leisure facilities.
It is always pleasing to me when our Team Members have made a difference and I have passed your comments on....
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Stayed here for two nights - nothing was a problem - interconnecting rooms, food for my special kids and access to the pool. Service was excellent - great staff team. Thanks
Thank you for taking the time to write your review following your recent stay and for your kind comments. I am always pleased to hear when our Team Members have made a difference to our guests stay and I have passed your comments on to them.
I hope to welcome you back to the Hotel in the not too distant...
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Although a standard Holiday Inn this hotel is situated just minutes from the town centre with all its shops and nightlife.The hotel itself is in a very quiet location.Free parking,a good leisure club and some of the friendliest staff we have ever seen in a hotel has made it a regular location for our weekends away.
Thank you for your review and your kind comments following your recent stay with us. I have passed your kind comments on to all our Team Members as I know they will be pleased to have made a difference to your stay.
Look forward to welcoming you back when you are next visiting Bolton. Thanks again for your comments.
Regards...
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