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All 26 Crawley hotels

Crowne Plaza London-Gatwick Airport

4.0 of 5 Hotel   |   Langley Drive, Crawley RH11 7SX, England
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Ranked #14 of 26 Hotels in Crawley
A recent review
4 of 5 stars reviewed yesterday
Roy-Poulton Salisbury, United Kingdom
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1,072 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salisbury, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Comfortable rooms, nice bar and ambience; helpful staff and great value for holiday parking. Transfers are by way of a local cab firm that have a set price of £10 - good value for the area, andmore handy than the transfer buses that usualy operate from these type of Airport hote;s. The hotel is also a very short walk from... More

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St. Albans, United Kingdom
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I like this hotel. Even if you arrive by car there are excellent bus links to the airport and other areas, 24 hours a day. The rooms are comfortable and the staff friendly. If you book ahead to stay at a weekend as I generally do I think it provides unbeatable value for money - especially since as a platinum... More

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Birmingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There is a bus service by hotel gets you to gatwick airport in ten mins good links The hote itself big entrance nice but rooms are dated and basic unless upgraded. My first room was small really double bed and overlooked the boilers and back bit of hotel Not nice Got a move and upgraded to nicer bigger room so... More

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uk
Top Contributor
83 reviews 83 reviews
64 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed here before, but not again based on this experience. I usually book a room with a sofa bed because I like somewhere to sit, rather than lie about the room. So on arrival I was told I had been 'upgraded' to a family room which turned out to have two beds. I'd have rather had the room I... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to post your comments and feedback following your stay at the Crowne Plaza London Gatwick Airport Hotel. I was so sorry to read your comments about your stay and I do apologise that we were not able to resolve the problem with your room. We do have family rooms, I am sorry that one... More

London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I stayed at this hotel for one night from 20.06.2014-21.06.2014 for one night before our flight from Gatwick north terminal. We booked a club room which allowed access to all club facilities in the hotel. We were checked in quickly and given our room key. The lady at reception forgot to give us our pass for the... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for sharing your comments on Trip Advisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I would like to thank you for all your positive feedback about the Hotel and the facilities we have here. I was pleased to read that you enjoyed the Leisure facilities and having access to the Club Lounge with... More

Reading, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for an overnight before flying out on holiday and as arrived by train so not able to comment on the parking. The hotel advised me on the taxi service from the station which was quick and fuss free and also booked our morning taxi to the airport. Check in was quick and efficient by a lovely receptionist and as... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Barbara S, Thank you for taking the time to share your comments and feedback on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you were satisfied with the service provided by Reception and that we were able to assist by arranging transportation on arrival and departure. I am... More

Margate, England, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

the hotel has both a pool and gym, which you can use as a guest. the room was quiet, a good size and a comfy bed. the breakfast was great and plenty of choice, a buffet so you could go back for seconds if you were that hungry. save up and give it a go

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Anne M, Thank you for taking the time to share your comments and feedback on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you found the room was quiet, spacious and comfortable. I am pleased that you enjoyed the buffet breakfast in the Cube Restaurant. I look forward... More

Devon, UK
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night on business and had a good visit. Reception were very welcoming and efficient. The rooms and public areas spotless and furnished to a high standard. Only used the restaurant for breakfast which was very nice with a good selection of food. My only niggle was that the main course plates were stone cold. All in... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Andb76, Thank you for taking the time to share your comments and feedback on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had a good stay and found the Reception staff efficient and welcoming and were satisfied with the hotel standard. I am glad that you enjoyed... More

Harrow, England
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Chose this hotel on a "hotel plus parking" deal before flying off on holiday from Gatwick. Check-in was straightforward, and desk staff were very pleasant and welcoming. The bedroom was comfortable, bathroom was clean and had an inviting walk-in shower, but water pressure was poor and a bit of a disappointment. Enjoyed a very good dinner, and again the staff... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Metasson, Thank you for taking the time to share your comments and feedback on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport. I was pleased to read that you were satisfied with your check in and check out experience and found the staff helpful and pleasant. I am glad that you found the bed comfortable... More

The World
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is ok and everything was OK during my stay....... First I have to say that I gave the plate number to the reception upon my check in at the hotel reception. The plate number was inserted by the receptionist into the system and he told me that everything was fine.Then after a month I received a letter from... More

Was this review helpful? Yes 1
Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear IlViaggiatoreXXIseco, Thank you for taking the time to share your comments and feedback following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. Please accept our sincere apology for the issue you encountered with the car parking system. I was disappointed to read that you felt we were not able to help. Unfortunately, the first email that... More

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Additional Information about Crowne Plaza London-Gatwick Airport

Address: Langley Drive, Crawley RH11 7SX, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Number of rooms: 294
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Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza

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