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All 27 Crawley hotels

Crowne Plaza London-Gatwick Airport

4.0 of 5 Hotel   |   Langley Drive, Crawley RH11 7SX, England
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Ranked #13 of 27 hotels in Crawley
A recent review
4 of 5 stars reviewed yesterday
Anne D Lanchester, England, United Kingdom
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999 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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English first
Lanchester, England, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arranged three nights B & B as we were visiting a relative who had recently moved to Crawley and found this hotel to be very good value. The food was good - so much so we had dinner there two nights running. The choice for breakfast was even better which set us up for the rest of the day. Although... More

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cornwall
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed one night before going on holiday the web site you get the airport bus to the hotels this is false you need to get the no.10 bus local service you have to ask the driver to put you off at the correct stop taxis are easier to get back to the airport rooms conforftable and clean

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Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Trainbob Thank you for taking the time to share your comments with other travellers on Trip Advisor. We appreciate you taking the time to bring this matter to our attention, and apologize for any inconvenience you may have experienced. However our Website does advise that we don't have a shuttle bus anymore. We no longer have a bus service... More

Sutton Coldfield
Top Contributor
118 reviews 118 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Arranged a park and stay deal for 1 night and 14 days' parking. Great value. Tiny room but still very nice. Good bar (with usual overpriced drinks!). We didn't eat but the food did look tempting. 5 minute drive the next morning to the Airparks car park. Impressed.

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Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Trainbob Thank you for taking the time to share your comments with other travellers on Trip Advisor. We appreciate you taking the time to bring this matter to our attention, and apologize for any inconvenience you may have experienced. However our Website does advise that we don't have a shuttle bus anymore. We no longer have a bus service... More

Berkshire
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked a parking package again for the 2nd time this year. Still a excellent airport hotel, we took our gym kit this time and used the gym and pool to make the most of our stay. We had a similar well furnished and clean room to last time so were very happy. The only downside are the bar prices,... More

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Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Dan M I would like to thank you for your positive feedback and comments about your stay. I was pleased to read that you found that this is an excellent airport hotel and that you were satisfied with the room and enjoyed the Health Club facilities. I am sorry that you found that the drinks at the Bar were... More

ebbw vale
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Had an overnight stay here before an early morning flight impressive lobby and a nice room if a little small and that's all the good points I have. On arrival why oh why do they insist on pre authorising your card ? I had already paid my bill as this was part of a park and fly package so absolutely... More

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Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Catherine Thank you for taking the time to share your comments with other travelers on Trip Advisor. I was pleased to read that you enjoyed the room but disappointed that your arrival experience was under our check in standards. We appreciate you taking the time to bring this matter to our attention, and apologize for any inconvenience you may... More

Carlisle, Cumbria
Top Contributor
60 reviews 60 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for two nights, but honestly wish it could have been longer. We travel around Europe with our business, and are frequent IHG users. This hotel is one of the nicest we have stayed in in a long while. We had a beautiful club room - spacious, clean, well decorated. The bed was literally the... More

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Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Cathandpete Thank you for taking the time to share your comments with other travelers on Trip Advisor. I would like to thank you for your positive feedback and comments about your stay. I was pleased to read that you found this hotel was one of the nicest you have stayed in in a long while and that you enjoyed... More

Greenhithe, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed overnight before going on holiday but have stayed here several times before. Food in the bar & restaurant is lovely and the staff can't do enough for you. Nice pool but we were very disappointed that the steam room was non operational as we were looking forward to using it. Comfortable room & nice and quiet.

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Libwithattitude, Thank you for sharing you comments and feedback with other travellers on TripAdvisor. I was pleased to read that you have stayed on many occasions with us and is satisfied with the quality of food and service provided in the Cube restaurant and the Bar lounge. I am glad that you liked the quietness and the comfort of... More

East Kilbride, United Kingdom
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed for 1 night as a part of a work conference. The business facilities are good, enjoying their own small reception area and facilities for toliets, tea, coffee etc. Meeting room was a good large size, with plenty of space for our purposes. Room was a bit small but adequate for a one night stay. Food in the main restaurant... More

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Belmores, Thank you for taking the time to share your feedback on TripAdvisor following your stay at the Crowne Plaza London Gatwick Airport Hotel. I was pleased to read that you enjoyed the business facilities and the meeting room. However, I was disappointed to read that you found the food quality average and I understand that due to a... More

Copenhagen
Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a family room with 2 queen beds and subsequently received a very spacious room. It was clean and comfortable, but could use a decor update. We had chosen this hotel in the area because of their indoor pool facility, and it was large and enjoyable for our family, which we used each day of our stay. We are... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to post your comments on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I am delighted that you and your family enjoy using the leisure facilities, and find the Hotels location convenient for going into town to expolore the surrounding area. I do hope that you will continue to... More

Leicester, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Me and my boyfriend checked in today, and if I'm not mistaken it is 2014 right? The hotel was booked under my name and yet the female receptionist barely acknowledged me and continued to talk only to my boyfriend. How utterly rude! Especially as it is under my name. Continuing this she then asked for my partners credit card for... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for posting your comment and feedback following your recent stay at the Crowne Plaza London Gatwick Airport. I would like to offer my sincere apology if you felt that the service from the receptionist on check in was not professional and friendly towards you both. I can assure you that we will look into this and discuss the... More

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Additional Information about Crowne Plaza London-Gatwick Airport

Address: Langley Drive, Crawley RH11 7SX, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
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Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Crawley #10 Romantic Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Gatwick Crawley is in a prime location, ideally located for business or pleasure, just five minutes from junction 10 off the M23 and Gatwick Airport is 3.5 miles away which accessible by the Hotel Hoppa bus. Crawley town centre and Manor Royal Business Park are both within walking distance of the Hotel. All bedrooms are modern and equipped with air conditioning and WIFI. The hotel also offers family rooms and accessible rooms and offers a wide range of meeting and conference rooms that can accommodate up to 250 people, also complete with air conditioning and WIFI. Elite Health and Fitness Centre at the Crowne Plaza Gatwick Crawley offers extensive leisure facilities. The Cube Restaurant and bar offer a relaxed dining experience with the Gallery Sports Bar as an informal alternative. The Crowne Plaza Gatwick Crawley is also an ideal base to explore Central London and Brighton. Visit local attractions such as The Hawth Theatre, Crawley Town Football Club, Tulleys Farm, Lingfield Racecourse and Wakehurst Place. ... more   less 
Number of rooms
294

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