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All 27 Crawley hotels

Crowne Plaza London-Gatwick Airport

4.0 of 5 Hotel   |   Langley Drive, Crawley RH11 7SX, England
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Crowne Plaza London-Gatwick Airport
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Ranked #13 of 27 hotels in Crawley
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
zaynab_bharuchi Coventry, United Kingdom
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908 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I had a fabulous one night stay here prior to an early flight. The hotel is perfectly situated for gatwick airport and air parks. The welcome and service is excellent. A particular and heartfelt thank you to Janice, the duty manager on the night and her staff for organising and accommodating my special request for diet. Your... More

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Lichfield, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

The rooms were incredibly small, the room was far far too hot and the air conditioning was set so low that it made no difference at all. As a result we had to have the window open all night and consequently had to 'sleep' with the humming of various utility appliances outside. On top of this we booked a room... More

Was this review helpful? Yes 1
Hatherleigh, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My friend and I needed a stopover before an early check in. We got this as a parking deal which was great value. Room clean, staff friendly and had a reasonably priced meal in the restaurant which was good. The room was well equipped and clean, would definitely stay at this hotel again.

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Janice P, Guest relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Rachel L I would like to thank you for your positive feedback and comments about your stay. I was glad to read that you found the room was clean, the staff friendly and had a reasonably priced meal in the restaurant and that you were absolutely satisfied with the room too. I was also pleased to read that the... More

Berkshire
Contributor
13 reviews 13 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night on 30/03/14. We got this as part of a hotel and parking deal for our two week trip. Perfectly located, clean and tidy, even offers a small health suite including a pool. The rooms are well equipped and nicely furnished, the bathrooms were modern and clean. We shall definitely use this hotel again.

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for sharing your comments on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I am delighted that you enjoyed your stay with us and found the Parking Package you choose met all your expectations. It is a good way to start your holiday with a comfortable nights sleep and close to the Airport... More

Dorset
Contributor
14 reviews 14 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 1 night as we were flying out early the next day, good location for Airparks to leave your car while your away. Hotel was very nicely furnished and comfortable and very clean. We had a Club room which gave us access to the Club Lounge, worth upgrading for. Would definitely stay here again!

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Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review

Dear DorsetMarilyn Thank you for taking the time to share your comments with other travelers on Trip Advisor. I was delighted to read that you found the Hotel was very nicely furnished and comfortable and very clean. I was also pleased to read that you were satisfied with the Club Lounge and the Club Room too. I do hope that... More

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel for 1 night before a morning flight back in january(26th). Upgraded to a club room, The room was fantastic. All the staff were excellent, from the moment we arrived until check out at 4am. Food was great in the main bar, and the club lounge is worth a visit too.

Was this review helpful? Yes 1
Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking time out to share your feedback on TripAdvisor following your stay in January at the Crowne Plaza London Gatwick Airport Hotel .I am delighted that you had an enjoyable stay and the hotel exceeded your expectations. I do hope that we will be able to welcome you back to the hotel in the future. Kind Regards... More

Dorset
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for the evening before flight....hotel is clean and easy to get too...cheap for the accomodation. However the food and drinks at the hotel are really expensive, we got a take away delivered! There is a Carvery round the corner which we only found the morning after but which we would have used if we had known!

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to share your comments on TripAdvisor following you recent stay at the Crowne Plaza London Gatwick Airport Hotel. I am pleased that you enjoyed your stay with us and found the hotel easy to find and the rooms comfortable. We do have concierge here at the hotel and they will always have plenty of... More

Crawley, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We attended a celebration recently at this hotel, I felt that the dedicated bars were not stocked sufficiently, when we asked for a lime and soda , a common enough drink for the designated driver one would think. We were advised that they has no soda, which we felt was bad planning on the bar managers part as this commodity... More

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Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Crisib Thank you for posting your comments on TripAdvisor following your stay at the Crowne Plaza London Gatwick Airport Hotel. Please accept my sincere apology that there was a deficiency in the service you received. We appreciate you taking the time to bring this matter to our attention, and apologize for any inconvenience you may have experienced. I have... More

Rochester, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for 1 night before an early morning flight, the check in was great the staff were very helpful and are a real credit to your hotel.. We upgraded to a club room and loved it. There was a TV in the bath which was great for relaxing (not all club rooms have the tv in the bath so... More

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Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review

Dear James C Thank you for your positive comments and feedback following your stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you found the staff were very helpful and that you found that they are a real credit to our hotel. I was also pleased to read that you were satisfied with the... More

Southampton, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff are friendly and knowledgeable. standard room facilities are excellent. The mattress is comfortable Definitely worth packing your swimming costume the swimming pool, sauna and stream room are certainly worth at least one visit during your stay. The on site gym looked popular.

Was this review helpful? Yes
Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to post your comments and feedback following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I would like to thank you for your positive feedback .I am delighted that you enjoyed your weekend with us and that you were able to enjoy all the facilities in the Health Club. I do... More

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Additional Information about Crowne Plaza London-Gatwick Airport

Also Known As:
Crowne Plaza London-Gatwick Airport Hotel
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza
Address: Langley Drive, Crawley RH11 7SX, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Crawley
#14 Family Hotel in Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Official Description (provided by the hotel):
Crowne Plaza Gatwick Crawley is in a prime location, ideally located for business or pleasure, just five minutes from junction 10 off the M23 and Gatwick Airport is 3.5 miles away which accessible by the Hotel Hoppa bus. Crawley town centre and Manor Royal Business Park are both within walking distance of the Hotel. All bedrooms are modern and equipped with air conditioning and WIFI. The hotel also offers family rooms and accessible rooms and offers a wide range of meeting and conference rooms that can accommodate up to 250 people, also complete with air conditioning and WIFI. Elite Health and Fitness Centre at the Crowne Plaza Gatwick Crawley offers extensive leisure facilities. The Cube Restaurant and bar offer a relaxed dining experience with the Gallery Sports Bar as an informal alternative. The Crowne Plaza Gatwick Crawley is also an ideal base to explore Central London and Brighton. Visit local attractions such as The Hawth Theatre, Crawley Town Football Club, Tulleys Farm, Lingfield Racecourse and Wakehurst Place. ... more   less 
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