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Crowne Plaza London-Gatwick Airport

4.0 of 5 Langley Drive, Crawley RH11 7SX, England
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Crowne Plaza London-Gatwick Airport
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Crowne Plaza London-Gatwick Airport
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1,146 reviews from our community

Traveler rating
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    192
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Inverness, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

two nights, very clean hotel, very very busy on the first night when I was down, but even with so many people the service was still very prompt for getting seated and served for dinner. The gym is well equiped and the pool is a decent size. Night two, the hotel was not so busy and I was seated quickly... More 

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Baslow, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stopped here on the 7th and 18th of december upgraded to a club room very comfortable staff all excellent especially Lorraine in the club room she is a great asset to the hotel little disapointed to see some discarded empty paper coffee cups outside the foyer in the evening and still there the following morning i would have thought the... More 

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear David W, Thank you for taking the time to share your experience with other travellers following your recent stay at the hotel. I was delighted to read that you enjoyed your club room upgrade and were satisfied with the dedicated service provided by Lorraine, our Club Lounge Hostess. Thank you for your constructive feedback regarding the cups found in... More 

Venice
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a two night stopover at this hotel one night before the holiday and one night after..it was excellent I would highly recommend to upgrade to a quiet room,not only do you get a very large tv,room,bathroom and other facilities,it allows you to go to the club room for drinks and snacks...Scott jakins who is the deputy general manager... More 

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear baronessbrown, Thank you for taking the time to share your comments and feedback following your recent stays at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had a very enjoyable stay in one of our Deluxe Club Bedroom and liked the Club Lounge facilities and the breakfast. Thank you for your positive comments... More 

Brno, Czech Republic
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay at this hotel quite regularly as its easily reachable from Gatwick by Bus and also in walking distance to Crawley town. Also a Hypermarket is just 5 minutes walk away. Rooms are nice and modern, elevators are a bit beat down but work. Hotel has also an indoor pool and Sauna

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear DominiKT, Thank you for taking the time to share your experience with us following your previous stays at the hotel. I was pleased to read that you found the hotel location convenient and were satisfied with the room and the Health Club facilities. I very much look forward to welcoming you back in a near future. Kind regards, Sindarmy... More 

Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stopped here overnight having had a flight into Gatwick airport. It's only about 15 mins in a taxi from the airport. I was lucky enough to be upgraded to the Executive Club suite on arrival. Very nice room and as always in CP very comfortable bed and bedding. I ordered room service and was pretty disappointed at what came and... More 

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Redfox 78, Thank you for taking the time to share your comments and feedback on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that enjoyed your Club Room upgrade and found the bed comfortable. I am pleased that you were able to take advantage of the Club Lounge facilities.... More 

Brighton
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Went here on a weekend away. Used the rooms, the restaurant and the conference rooms. I didn't have a bath at first but I soon swapped with someone else on the weekend away who did. The food was excellent especially the buffet breakfast. I didn't use the pool but it looked lovely. Staff were very friendly and helpful and the... More 

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for your positive feedback and comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was pleased that you had an enjoyable stay with us and would return in future. We very much look forward to welcoming you back. Kind Regards Janice Puddephatt Guest Relations Manager More 

London, United Kingdom
Top Contributor
81 reviews 81 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

As we had to get up at 3.30 am for our flight, we just stayed a short while in the hotel - checked in, had coffee and went to bed, so i can't say too much about the hotel facilities. What I can say was the lobby was clean and pretty and the room was great. It was a large... More 

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear TinaSD2013, Thank you for taking the time to share you comments with other travellers following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had an enjoyable stay and were satisfied with the cleanliness of the hotel and found your room spacious and the bed comfortable. I look forward to... More 

Eastbourne, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked the club suite for a relaxing romantic weekend, the suite was lovely, very spacious with separate living area with sofa, desk and chair. The club lounge was great, soft drinks, teas and coffees and shortbreads during the day. In the evening the drinks and canapés were brought to your seat. The only issue we had was a very... More 

Was this review helpful? Yes
Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to share your comments and feedback about your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I am sorry that your experience in the Club Lounge was some what spoilt because of the large party of guests using this facility on your second night. We are aware that this caused a problem... More 

neath south wales
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We paid the same price as you would at a Travelodge, we had a free upgrade, only stayed 1 night but it was spot on! Has a lovely indoor swimming pool too!! There is a bus that runs from just outside the hotel to the Airport for a few Quid! Up to you but i parked my car on a... More 

Was this review helpful? Yes
Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear jackarmy83, Thank you for taking the time to share your positive comments on TripAdvisor following your recent stay at the hotel. I was delighted to read that you found the rate that you booked was good value and enjoyed your complimentary upgrade and the Health Club facilities. I look forward to welcoming you back in a near future. Kind... More 

Caerphilly, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed prior to flying from Gatwick. No issues, clean room, good room service. Breakfast all good, helpful staff. Directions provided for purple parking which was part of the package. No issues with hotel parking, would stay again.

Was this review helpful? Yes
Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Rob T, Thank you for taking the time to post your comments on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was pleased to read that you had a nice stay and found you room was clean and the staff helpful. I am glad that you were satisfied with the Room Service and... More 

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Additional Information about Crowne Plaza London-Gatwick Airport

Address: Langley Drive, Crawley RH11 7SX, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Number of rooms: 294
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Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Crawley
#8 Romantic Hotel in Crawley
#13 Family Hotel in Crawley

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