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All 26 Crawley hotels

Crowne Plaza London-Gatwick Airport

4.0 of 5 Hotel   |   Langley Drive, Crawley RH11 7SX, England
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Ranked #13 of 26 hotels in Crawley
A recent review
3 of 5 stars reviewed yesterday
Paul W Washington, UK
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1,033 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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English first
Washington, UK
Top Contributor
187 reviews 187 reviews
175 hotel reviews
297 helpful votes 297 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have positive and negative points about my 3 night stay at this hotel. Negatives - No welcome amenity was offered (for Ihg rewards gold) this is standard in every other Ihg property. - There are no minibars in the bedrooms, just an empty fridge. - Vending machines are available although on the floors I tried they didn't work. -... More

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Bedford, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

We spent a night here en route to somewhere else. We didn't expect 5* as it near Gatwick Airport so we thought we may have some flight noise, however that was the least of our problems. The first was 10 quid to park overnight, even if you are a guest! The second was we booked a king size room but... More

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Grays Thurrock, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Check in was quick and easy and I was made to feel very welcome by Alba, she put me in a room on the 7th floor as it would be quieter, the room was nice, clean and cozy although a little beige in decor which makes it look old, it had a flat screen tv, fridge, tea and coffee making... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Marky320, Thank you for taking the time to share your comments on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was pleased to read that you were satisfied with the level of service provided by Alba on check in. Such comment is always very welcoming and encouraging for the staff. I am glad... More

swansea
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I booked this hotel through Airport Parking Mystery Hotel, which meant I got quite a big discount. The room was comfy and the staff were fairly efficient and helpful. The hotel was only 5 minutes from a petrol station and plenty of places to eat, and a ten minute drive from airport parking. It was nice to have free access... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear hcf1, Thank you for taking the time to share your comments and feedback with other travellers following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was pleased to read that you were satisfied with the parking package that you booked. I am glad that you liked the room and found the staff efficient and helpful.... More

Christchurch, New Zealand
Top Contributor
80 reviews 80 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at the Crowne Plaza for one night before a flight out of Gatwick. The hotel has a standard 12 noon check out time which I definitely recommend taking advantage of if you have an afternoon flight. We were able to use the gym and the brilliant pool before heading to the airport. The only downside... More

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear JandAKiss, Thank you for taking the time to share your comments and feedback on Tripadvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had a pleasant stay at the hotel and took advantage of the late check out. I am pleased that your enjoyed the Elite Health Club... More

Bournemouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

It was only £50 to stay a Friday night, cheaper than the nearby Holiday Inn so I gave it a try. Of course I'd failed to take into account having to park, so another £10 for parking. I've paid more for worse so I was not that put out. I had room 130, which I think was an executive room.... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to post your positive feedback and comments following your recent sta at the Crowne Plaza London Gatwick Airport Hotel. I am delighted that you enjoyed your stay with us and found a very good deal when booking with us. I was also pleased to read that you would recommend the hotel to others and... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in a family room with my wife and two daughters. The reception staff were polite and helpful. The room was very clean and comfortable and was big enough for the four of us. We had an early flight so we chose this hotel. I am very pleased we did and will definitely stay here again .The location is... More

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Glen121, Thank you for taking the time to share your comments and feedback on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you found the Reception staff pleasant and helpful and that you like the size, cleanness and comfort of the family room. I am glad that the... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the hotel for a night before catching an early flight at gatwick airport, everything went well and the food was delicious, if your catching the train there I would recommend getting the train to Crawley station not Gatwick, as it's only a 10 minute walk rather then 10 minute taxi journey, I can't comment too much as... More

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Captain_joshyb, Thank you for taking the time to share your comments and feedback on Tripadvisor following your recent stay at the hotel. I was pleased to read that you enjoyed your stay at the Crowne Plaza London Gatwick Airport Hotel and found the food delicious. I hope that you we will have the pleasure to welcoming you back and... More

Barnstoneworth
Top Contributor
50 reviews 50 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

One of best breakfasts ever from a CP - excellent freshly cooked omelette and the first time I can remember being offered vegetarian sausages in a CP. Room was a good size for a family of four - a slight shame a previous guest's knickers had not been spotted by the cleaning staff. Free wi-fi worked well. Parking was also... More

Was this review helpful? Yes
Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear EricOttershaw, Thank you for taking the time to share your comments and feedback on Tripadvisor following your recent at the Crowne Plaza London Gatwick Airport Hotel. I was pleased to read that you had an overall good experience and that you like the breakfast and the service offered by the staff in the restaurant. I am glad that you... More

1 review
5 of 5 stars Reviewed 1 week ago

Stayed in a club room and it was great! Beautiful pool and expensive but acceptable prices for bar in a hotel. Staff were efficient and courteous. Loved it. Great start to our holiday! Thankyou! Crowns plaza team. By the way, have stayed in lots of holiday inns as a club member and you are definitely the best!

Was this review helpful? Yes
Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to post your positive comments and feedback following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I am delighted that you had an enjoyable stay with us and found that the hotel met all your expectations. I was pleased to read that you found both the staff and the facilities here... More

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Additional Information about Crowne Plaza London-Gatwick Airport

Address: Langley Drive, Crawley RH11 7SX, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
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Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Crawley #10 Romantic Hotel in Crawley #12 Family Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Gatwick Crawley is in a prime location, ideally located for business or pleasure, just five minutes from junction 10 off the M23 and Gatwick Airport is 3.5 Miles away. Crawley town centre and Manor Royal Business Park are both within walking distance of the Hotel. All bedrooms are modern and equipped with air conditioning and WIFI. The hotel also offers family rooms and accessible rooms and offers a wide range of meeting and conference rooms that can accommodate up to 250 people, also complete with air conditioning and WIFI. Elite Health and Fitness Centre at the Crowne Plaza Gatwick Crawley offers extensive leisure facilities. The Cube Restaurant and bar offer a relaxed dining experience with the Gallery Sports Bar as an informal alternative. The Crowne Plaza Gatwick Crawley is also an ideal base to explore Central London and Brighton. Visit local attractions such as The Hawth Theatre, Crawley Town Football Club, Tulleys Farm, Lingfield Racecourse and Wakehurst Place. ... more   less 
Number of rooms
294

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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