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All 26 Crawley hotels

Crowne Plaza London-Gatwick Airport

4.0 of 5 Hotel   |   Langley Drive, Crawley RH11 7SX, England
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Ranked #13 of 26 hotels in Crawley
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1,038 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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English first
Leicester, England
Contributor
17 reviews 17 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked this as part of a hotel and car parking package before our holiday in August. Decent sized family room for my 2 children but it was back of the hotel so bit of a walk to check in and then go to the room, saying that we figured out a shorter route in the evening once the conference... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Good, nice, clean family room. Lots of space for all 4 of us. Easy 10min walk to the airport, where there are also some shops accessible if you wants to get snack, drinks etc instead of paying hotel prices. Excellent valet of our car, which was ready & waiting for us on our return.

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to post your comments and feedback on Tripadvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I am delighted that you and your family enjoyed staying with us and found the location of the hotel convenient and close to all the amenities . I do hope that we will be... More

London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked to stay at this hotel for the Bank Holiday weekend as we were attending a two day event in Brighton and wanted to stay nearby. The hotel is well situated and the room was clean - if a bit small. There is not fridge and the 'cooler' wasn't especially cool, but it was fine for our needs. We... More

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Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Rabbitface Thank you for taking the time to share your comments with other travelers on Trip Advisor. I was pleased to read that you found the hotel is well situated, that the room was clean and that you enjoyed the spa and pool. I am sorry that you were not happy with the parking fee, I will address your... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel with my daughter and my friend and her daughter. We all had a great time, lovely clean hotel. Standard rooms great size and bathroom spotless. Buffett breakfast was very good with lots on offer. We used the spa facilities at the hotel. We enjoyed them all, the pool, steam room and sauna. In particular the steam... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to share your positive feedback and comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you and your party enjoyed a relaxing weekend and were able to take advantage of all the leisure facilities on offer. The location of the hotel is perfect if... More

Washington, UK
Top Contributor
187 reviews 187 reviews
175 hotel reviews
298 helpful votes 298 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have positive and negative points about my 3 night stay at this hotel. Negatives - No welcome amenity was offered (for Ihg rewards gold) this is standard in every other Ihg property. - There are no minibars in the bedrooms, just an empty fridge. - Vending machines are available although on the floors I tried they didn't work. -... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to share both your positive and negative comments following your recent stay at the Crowne Plaza London Gatwick Airport hotel. I would like to thank you for your feedback as I was sorry to read that you had problems finding a Parking space also that your fridge was not working in your room. I... More

Bedford, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We spent a night here en route to somewhere else. We didn't expect 5* as it near Gatwick Airport so we thought we may have some flight noise, however that was the least of our problems. The first was 10 quid to park overnight, even if you are a guest! The second was we booked a king size room but... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for your feedback . Please see response to your review posted on 29/08/14 Kind Regards Janice Puddephatt Guest Relations Manager More

1 review
3 of 5 stars Reviewed 6 days ago NEW

We spent a night here en route to somewhere else. We didn't expect 5* as it near Gatwick Airport so we thought we may have some flight noise, however that was the least of our problems. The first was 10 quid to park overnight, even if you are a guest! The second was we booked a king size room but... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was sorry to read that you had a disappointing stay with us. and despite being offered a complimentary upgrade on your next visit you do not think you will return to us. I do hope that you... More

Grays Thurrock, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was quick and easy and I was made to feel very welcome by Alba, she put me in a room on the 7th floor as it would be quieter, the room was nice, clean and cozy although a little beige in decor which makes it look old, it had a flat screen tv, fridge, tea and coffee making... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Marky320, Thank you for taking the time to share your comments on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was pleased to read that you were satisfied with the level of service provided by Alba on check in. Such comment is always very welcoming and encouraging for the staff. I am glad... More

swansea
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this hotel through Airport Parking Mystery Hotel, which meant I got quite a big discount. The room was comfy and the staff were fairly efficient and helpful. The hotel was only 5 minutes from a petrol station and plenty of places to eat, and a ten minute drive from airport parking. It was nice to have free access... More

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Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear hcf1, Thank you for taking the time to share your comments and feedback with other travellers following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was pleased to read that you were satisfied with the parking package that you booked. I am glad that you liked the room and found the staff efficient and helpful.... More

Christchurch, New Zealand
Top Contributor
90 reviews 90 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Crowne Plaza for one night before a flight out of Gatwick. The hotel has a standard 12 noon check out time which I definitely recommend taking advantage of if you have an afternoon flight. We were able to use the gym and the brilliant pool before heading to the airport. The only downside... More

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Janice P, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear JandAKiss, Thank you for taking the time to share your comments and feedback on Tripadvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had a pleasant stay at the hotel and took advantage of the late check out. I am pleased that your enjoyed the Elite Health Club... More

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Additional Information about Crowne Plaza London-Gatwick Airport

Address: Langley Drive, Crawley RH11 7SX, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
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Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Crawley #10 Romantic Hotel in Crawley #12 Family Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Gatwick Crawley is in a prime location, ideally located for business or pleasure, just five minutes from junction 10 off the M23 and Gatwick Airport is 3.5 Miles away. Crawley town centre and Manor Royal Business Park are both within walking distance of the Hotel. All bedrooms are modern and equipped with air conditioning and WIFI. The hotel also offers family rooms and accessible rooms and offers a wide range of meeting and conference rooms that can accommodate up to 250 people, also complete with air conditioning and WIFI. Elite Health and Fitness Centre at the Crowne Plaza Gatwick Crawley offers extensive leisure facilities. The Cube Restaurant and bar offer a relaxed dining experience with the Gallery Sports Bar as an informal alternative. The Crowne Plaza Gatwick Crawley is also an ideal base to explore Central London and Brighton. Visit local attractions such as The Hawth Theatre, Crawley Town Football Club, Tulleys Farm, Lingfield Racecourse and Wakehurst Place. ... more   less 
Number of rooms
294

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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