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YOTEL London Gatwick Airport

Certificate of Excellence
Hotel website
London Gatwick Airport South Terminal | Arrivals Concourse, Crawley RH6 0NP, England
YOTEL London Gatwick Airport
Best prices for: 1 room 1 guest
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Ranked #5 of 25 Hotels in Crawley
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed February 4, 2015
Joan B Reading, United Kingdom
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1,216 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for YOTEL London Gatwick Airport
See the most recent reviews
Reading, United Kingdom
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 4, 2015

A small compact pod with everything you need for an overnight stopover. Lovely comfortable bed. No early morning dash to the airport, you're there! Free tea/coffee/chocolate etc, free WiFi, helpful staff.

Was this review helpful? Yes 3
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear Joan B Thank you for your such a great comment! Our mission at Yotel is to offer our guests the opportunity to relax, refresh, connect and sleep. We are glad we manage to achieve this during your stay and your expectations have been fully met. Thank you for choosing us and we hope to welcome you back soon. Kind... More 

Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2015

Rooms were small but well layed out and very comfortable. Has everything you need for a short comfortable stay. Towels and water were provided as well as wifi and a nice tv at the foot of the bed. Great for early morning flights and I will no doubt stay there again.

Was this review helpful? Yes 2
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear KubaDz Thank you for your taking the time to share your thoughts about your recent stay. We are glad your expectations have been met in terms of our facilities, location and convenience and you would consider staying with us again. Thank you for choosing Yotel Gatwick and we look forward to welcoming you again soon. Kind regards GUILLERMO GOMEZ... More 

Riga, Latvia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2015

If You are on budget and have early flight next mornig from gatwick, there is no better or safer place than Yotel. Safe, no noise from outside, ' under the South terminal", free hot dinkls 24/7 and free wi-fi. Very compact accomodation but it takes You 5 minutes to get to Soth terminal security check and 10 mintes to North... More 

Was this review helpful? Yes 3
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear Helena S Thank you for posting your review. It is always good news for us to hear that our guests found Yotel Gatwick safe, quiet and conveniently located. Thank you for choosing us and we hope to welcome you back soon. Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick Arrivals Concourse, South Terminal London Gatwick Airport, West Sussex RH6... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2015

Cabins are very clean, quiet, comfy bed, good shower in the ensuite bathroom. Has everything you need. Excellent customer service. Good location for catching early morning flights. Free coffee available.

Was this review helpful? Yes
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear Karen A Thank you for your feedback. We are glad that everything went well during your recent stay and you managed to have a good night's sleep prior to your early flights. Thank you for choosing Yotel Gatwick and we hope to welcome you back in the near future! Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick Arrivals Concourse,... More 

Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 27, 2015

Have used yotel at gatwick airport twice after night flights from florida .I do not sleep well on overnight flights and due to very limited connections from gatwick to aberdeen often have nearly a whole day at gatwick after flights fom usa.These rooms are available in single or double ,single being more like apod than a room but very peaceful... More 

Was this review helpful? Yes 1
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear 212george Thank your sharing your opinion about your recent stay at Yotel. We are pleased your experience was so positive and you found us a great place to catch up on sleep. In future, please note that a lower cabin can be requested upon arrival and our crew at Mission Control will be more than happy to swap them... More 

Swindon, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 24, 2015

Booked in for an overnight stay before travelling to Cuba 13th Jan. The location is perfect, literally inside the south terminal on the ground floor next to Weatherspoons which is where we had dinner. The standard cabin room was a bit smaller than I expected but clean, comfy enough and a decent shower, all we needed before heading to the... More 

Was this review helpful? Yes
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear leek1972 Thank you for such positive feedback. We are glad your recent stay has met your expectations and our location suited your travel needs. Indeed, the premium cabins do provide extra space and comfort so please do not hesitate to contact us in future if you decide to fly from Gatwick Airport again. Thank you for choosing Yotel and... More 

London
Contributor
20 reviews 20 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 22, 2015

These are not rooms, they're 'cabins'. Chances are, you've already done most of the research and therefore have a fairly good idea of what you're in for here. But here are the things that surprised me (I had a single-bed cabin): a) It's still smaller than you think. If you've got loads of luggage, you may struggle. Try the larger... More 

Was this review helpful? Yes 2
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear MSTD1 Thank you for your feedback and for choosing Yotel Gatwick. We are glad you had a nice stay and most importantly, we appreciate reviews like yours as we always use comments from our guests in order to improve the quality of our cabins. Your observations will definitely be taken into account and we will do our best to... More 

Northampton, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 21, 2015

When I look for hotels I want it to be as convenient for me as possible. Due to its excellent location, (right in heart of airport just a minute away from security) I took a chance on this "new age" hotel. As they say it is a very tight space but moveable just with bed to the right and bathroom... More 

Was this review helpful? Yes 1
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear MatthewJamesWagner Thank you for your feedback. We are sorry that your stay was negatively affected due to noise from the air conditioning unit, please accept our sincere apologies. On the rare occasions when our service standards slip, our only recourse is to learn from our mistake and double our efforts to ensure we do not allow this to happen... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 19, 2015

Overall, good location! Could walk out of room into airport terminal for something to eat. Room was advertised as "cost for two".... Hmmm! Room was 6'x6' including bathroom, and small 3' bed was situated on a plinth with no bed-guard. Not too much of an issue- we knew it would be small, just no that small :) Most unfortunate is... More 

Was this review helpful? Yes 1
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear Liamandrew Thank you for choosing Yotel Gatwick and for taking the time to share your thoughts. It is absolutely great to see that you liked the YOTEL concept as well as our location. You mention however that you noticed cockroaches in your cabin. I would like to take this opportunity and reassure you that none of our cabins suffers... More 

Toronto, Canada
Contributor
18 reviews 18 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 18, 2015

I make a point now of staying at the yotel before I fly. Means I get to Gatwick the night before so I drop off the rental car and don't have to rush in the AM. Rooms are a tad in the hot side. Showers are amazing!space is a little tight but logic and smart packing will fix this. Again... More 

Was this review helpful? Yes 2
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear Simon8689 Thank you for posting such positive feedback. Your comments could not be more realistic; we are indeed an excellent option in terms of comfort, location and value for money. Thank you for choosing Yotel Gatwick and we look forward to welcoming you again in the future. Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick Arrivals Concourse, South Terminal... More 

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