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YOTEL London Gatwick Airport

Certificate of Excellence
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London Gatwick Airport South Terminal | Arrivals Concourse, Crawley RH6 0NP, England
YOTEL London Gatwick Airport
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Ranked #5 of 25 Hotels in Crawley
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed February 25, 2015
peter15487 Doha, Qatar
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1,220 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for YOTEL London Gatwick Airport
See the most recent reviews
Doha, Qatar
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 25, 2015

I liked the idea of going to this place as I needed to be at the airport next morning. The price is a bit too high for what you get. Practically you're renting a bed with tv and a shower. The price is more like a full size room price. It is fun to sleep for a night, ideal for... More 

Was this review helpful? Yes
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear peter15487, Thank you for sharing your experience with us. We are glad you thought the hotel was fun and ideal for people needing to spend the night at the airport. We are also pleased you appreciated the good service from our friendly staff. We hope to welcome you back to Yotel in the future. Kind Regards, GUILLERMO GOMEZ General... More 

Belfast, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 11, 2015

Clean, convenient, competitively priced and all you need for an overnight stay due to an early flight the next morning. However, the air conditioning was awful. Incredibly noisy all night and like other reviewers, I got very little sleep. There were no controls in the pod so had to grin and bear. Unfortunately, this would prevent me from staying here... More 

Was this review helpful? Yes 1
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear relayliz1402, Thank you for your review. We are very sorry that your stay was negatively affected by the sound of the AC. Being inside the terminal we rely on Gatwick airport's equipment to provide us with our AC among other things. Occasionally, the equipment does not perform as it should and this may have been the case when you... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 10, 2015

The concept of this hotel is fine and quite fun. The rooms are small by design but bed was comfy. Hotel has little pluses like providing hot drinks and bottled water free of charge. The issue we had was that the 'standard cabin' was not big enough for 2 people sharing as the bed was only a metre wide and... More 

Was this review helpful? Yes 3
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear AttLast, Thank you for taking the time to write a review about your stay. We are pleased to know that you like our concept, thought the bed was comfortable and appreciated the complimentary drinks. Our standard cabins are perfect for one and cozy for two, indeed we do also have premium cabins available, with double beds and more space.... More 

Jersey, United Kingdom
Top Contributor
167 reviews 167 reviews
47 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed February 9, 2015

They do such a great job here ....spacious no but clean , comfortable , cozy accommodation at gatwick for £60 can not be missed ....I love the pod feeling , always sleep well and always feel great value ....so honest too ....left a phone there and within an hour had email assuring me of it being found and safe .....terrific... More 

Was this review helpful? Yes 1
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear Bertie W, Thank you very much for staying with us again and for your positive review. We are so glad that you continue to find the hotel clean and comfortable, that you slept well and that you feel we offer good value. Our crew work hard to make sure all guests receive the best possible experience, it's great to... More 

Reading, United Kingdom
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 4, 2015

A small compact pod with everything you need for an overnight stopover. Lovely comfortable bed. No early morning dash to the airport, you're there! Free tea/coffee/chocolate etc, free WiFi, helpful staff.

Was this review helpful? Yes 3
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear Joan B Thank you for your such a great comment! Our mission at Yotel is to offer our guests the opportunity to relax, refresh, connect and sleep. We are glad we manage to achieve this during your stay and your expectations have been fully met. Thank you for choosing us and we hope to welcome you back soon. Kind... More 

Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 1, 2015

Rooms were small but well layed out and very comfortable. Has everything you need for a short comfortable stay. Towels and water were provided as well as wifi and a nice tv at the foot of the bed. Great for early morning flights and I will no doubt stay there again.

Was this review helpful? Yes 2
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear KubaDz Thank you for your taking the time to share your thoughts about your recent stay. We are glad your expectations have been met in terms of our facilities, location and convenience and you would consider staying with us again. Thank you for choosing Yotel Gatwick and we look forward to welcoming you again soon. Kind regards GUILLERMO GOMEZ... More 

Riga, Latvia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 30, 2015

If You are on budget and have early flight next mornig from gatwick, there is no better or safer place than Yotel. Safe, no noise from outside, ' under the South terminal", free hot dinkls 24/7 and free wi-fi. Very compact accomodation but it takes You 5 minutes to get to Soth terminal security check and 10 mintes to North... More 

Was this review helpful? Yes 3
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear Helena S Thank you for posting your review. It is always good news for us to hear that our guests found Yotel Gatwick safe, quiet and conveniently located. Thank you for choosing us and we hope to welcome you back soon. Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick Arrivals Concourse, South Terminal London Gatwick Airport, West Sussex RH6... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2015

Cabins are very clean, quiet, comfy bed, good shower in the ensuite bathroom. Has everything you need. Excellent customer service. Good location for catching early morning flights. Free coffee available.

Was this review helpful? Yes
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear Karen A Thank you for your feedback. We are glad that everything went well during your recent stay and you managed to have a good night's sleep prior to your early flights. Thank you for choosing Yotel Gatwick and we hope to welcome you back in the near future! Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick Arrivals Concourse,... More 

Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 27, 2015

Have used yotel at gatwick airport twice after night flights from florida .I do not sleep well on overnight flights and due to very limited connections from gatwick to aberdeen often have nearly a whole day at gatwick after flights fom usa.These rooms are available in single or double ,single being more like apod than a room but very peaceful... More 

Was this review helpful? Yes 1
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear 212george Thank your sharing your opinion about your recent stay at Yotel. We are pleased your experience was so positive and you found us a great place to catch up on sleep. In future, please note that a lower cabin can be requested upon arrival and our crew at Mission Control will be more than happy to swap them... More 

Swindon, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 24, 2015

Booked in for an overnight stay before travelling to Cuba 13th Jan. The location is perfect, literally inside the south terminal on the ground floor next to Weatherspoons which is where we had dinner. The standard cabin room was a bit smaller than I expected but clean, comfy enough and a decent shower, all we needed before heading to the... More 

Was this review helpful? Yes
YotelHQ, Manager at YOTEL London Gatwick Airport, responded to this review

Dear leek1972 Thank you for such positive feedback. We are glad your recent stay has met your expectations and our location suited your travel needs. Indeed, the premium cabins do provide extra space and comfort so please do not hesitate to contact us in future if you decide to fly from Gatwick Airport again. Thank you for choosing Yotel and... More 

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