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YOTEL London Gatwick Airport

Certificate of Excellence
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London Gatwick Airport South Terminal | Arrivals Concourse, Crawley RH6 0NP, England
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1 room 1 adult
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YOTEL London Gatwick Airport
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1,354 Reviews from our TripAdvisor Community

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Tartu, Estonia
Level Contributor
173 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Positives: Location - in N Terminal and close to shuttle-rail to S Terminal; Price was good for a UK Terminal based hotel, even for a capsule, just don't compare to the spacious rooms at TAV Hotel at Istanbul's Ataturk Airport for the same price; Free morning coffee of good quality; sleep quality was despite the negatives quite good. Negatives: Tiny... More 

Helpful?
Thank Derettens
Hetta, Enontekio, Finland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The staff person at the 'Mission Control' reception was really helpful. The free lattes were great. The space is super super tiny but that is fine, since I expected it. (I had 4 x 20kg hold-alls and four pieces of hand luggage, and I was a bit worried, at first, about fitting it all in a single room but I... More 

Helpful?
Thank Hetta_Huskies
St. Helier, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at Yotel Gatwick for a few hours on a Friday. After flying overnight from New York and having several hours before our next flight, we were extremely tired so we were lucky the hotel had a room free. Having stayed there before we were happy with the bed/shower/tv which was all we wanted! During our stay we lost... More 

Helpful?
1 Thank Andrew H
Farnborough
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is very conveniently located as it's inside the airport and great for a short stay. I found it small and I'm only a little guy - hardly enough room to swing a cat (not that a would, cat lovers). It was lovely and clean and the shower was superb. Staff at reception were very polite.

Helpful?
Thank clane23
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear clane23 Thank you for your feedback. We are really pleased to hear you found us clean and conveniently located within the airport's terminal and also also our staff very polite. Thank you for choosing Yotel Gatwick and we hope to welcome you back in the near future! Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick Arrivals Concourse, South Terminal... More 

Portsmouth, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Yotel app on Android was very unhelpful - would not confirm or deny availability for a bed at LGW. I therefore simply walked over to the subterranean Reception and checked myself in. 4hrs for £32 gave me spotlessly clean room with a very comfortable bed and all mod-cons you'd expect in a pod. Perfectly functional en-suite toilet/shower, crisp clean... More 

Helpful?
Thank ZHAT
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear ZHAT Thank you for taking the time to write your feedback. We are really pleased to hear that your recent short stay at Yotel Gatwick was perfect and you found our cabins spotlessly clean and our beds very comfortable. It is also very gratifying to hear that you will definitely stay with us again in future. Thank you for... More 

Sliema, Malta
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Since I had an early flight from Gatwick I decided to book this hotel for the night before. The room was compact, clean and most comfortable. The greeting at reception upon arrival was top notch, and checking-out was hassle free. The offer of a hot beverage and water was most welcome. Overall definitely value for money.

Helpful?
Thank Cmica43
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear Cmica43 Thank you for your positive review. We are delighted to hear you found our cabins clean and comfortable as well as good value for money. It is also great to know that you had a good customer service with our Mission Control crew. Thank you for choosing Yotel Gatwick and we look forward to welcoming you once again... More 

Bournemouth, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here a couple of times prior to an early morning flight. You can't get any closer to the check in desk. This hotel is inside the terminal. The rooms are tiny. They are the size of a double bed. But a very clever innovative idea. You simply press a button and the bed descends down the wall and consumes... More 

Helpful?
Thank Trevor A
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear Trevor A Thank you for taking the time to share your thoughts about your recent experience at Yotel Gatwick. We are really glad to hear you found our location so convenient for morning flights and also our beds very comfortable. Thank you for choosing us and we look forward to welcoming you again soon! Kind regards GUILLERMO GOMEZ General... More 

Bournemouth, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Arrived late at night everywhere was close but the attendant still managed to get us pizza !!!.... Perfect if you have an early flight will definitely be using again. Very clean. Its very compact but has everything you need, tv Internet, shower , toiletries ( I think)..... And a bed that with a push of a button extends !!... Loved... More 

Helpful?
Thank livelaughlovexx
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear livelaughlovexx Thank you for your review. Great news you found our location convenient for early flights and will definitely stay with us again. We are also very pleased that you found our cabins clean and would recommend us to your friends. We hope to welcome you back soon and thank you for choosing Yotel Gatwick! Kind regards GUILLERMO GOMEZ... More 

Milton Keynes, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is the second time I've stayed here. It's right in the south terminal building so when I have an early morning flight, I like to head down the night before so I don't have an early start and don't need to to worry about missing the flight due to getting stuck in traffic! The pods are very compact so... More 

Helpful?
Thank DrMason
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear DrMason Thank you for such great feedback. We are really pleased to hear you enjoyed your second time with us and found us great for early morning flights. Thank you for choosing Yotel Gatwick and look forward to welcoming you again soon! Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick Arrivals Concourse, South Terminal London Gatwick Airport, West Sussex... More 

Malden, Massachusetts
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had a reservation that I had to cancel at the last minute due to a death in the family. Customer service would not allow me to cancel or even get a partial refund. I explained the situation clearly and was told that I could stay on a different night. Given that I don't live in the UK and won't... More 

Helpful?
Thank Joshua B
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear Joshua B Thank you for your feedback. Please accept my sincere condolences about the death in your family. We understand this has been a very difficult and stressful moment for you and unfortunately the options given by our Customer Service department were not suitable. In order to make things right for you in the best possible way, please feel... More 

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