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All 27 Crawley hotels

YOTEL London Gatwick Airport

London Gatwick Airport South Terminal | Arrivals Concourse, Crawley RH6 0NP, England
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YOTEL London Gatwick Airport
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88%
Ranked #3 of 27 hotels in Crawley
Certificate of Excellence 2013
A recent review
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1,061 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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English first
Vancouver, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Location opposite arrivals , close to coffee shop, M&S and train station was perfect. Small but very comfortable, clean, quiet, provided everything I needed for an overnight stay- even an alarm clock! Friendly, helpful staff.

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Reading, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location right on the airport just right for a early flight just roll out on to the plane,easy to find the pod everything you need touch control everything bed comfortable ,nice shower ,hot drinks free,food cheap will do this again good price.

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Monkseaton
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked a pod for 4 hours after a long haul flight and needed to freshen up before travelling on. The staff were lovely and really helpful. The room was as expected ......really small but cute! And perfect for what I needed. It was clean and basic. The staff offered me refreshments which they sold from the front desk and I... More

Was this review helpful? Yes 1
Stavanger, Norway
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Yotel Gatwick is perfect for a overnight stay or for relaxing if you have a long transfer. They have reasonably priced food, a TV with 20+(?) channels and an incredible shower. I'd recommend getting the premium room it you're a couple or married as its only slightly more expensive, but has a double bed. We really enjoyed our stay and... More

Was this review helpful? Yes 1
Nottingham, England, United Kingdom
Top Contributor
57 reviews 57 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I'm quite surprised with all the good reviews for Yotel because this place was a HUGE disappointment after a luxurious holiday to the Maldives. My partner booked a standard room on Booking.com and we received a shoe box. It should have been indicated that we were getting a single bed and a shoe box. After travelling most of the day... More

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YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear KWilliams2013, Thank you for your review. We are sorry you were disappointed with the size of our standard cabins. In addition to photos as well as a drawing showing cabin layout, size and dimensions, on the site your partner used to book you will find the following hotel description: "In Gatwick's South Terminal, this unique Japanese-style capsule hotel offers... More

Fowey, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

landed at 10-40pm., cleared customs 11-30pm, no train till 7-58 next morning. Stayed 7hours in a single was ideal. Hot choc then to bed for a perfect sleep, up for a shave and shower, hot dink and off. No waiting about, no extra miles. Just perfect. What a great addition to a airport.

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We decided to grab a room at Yotel for an 8 hour stay overnight before an early flight the next day. First impressions were good; they manage to fit a lot of stuff into a relatively small place. We had a double bed, which is initially elevated into a sofa but quickly goes into a full sized bed when you... More

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YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear JamesP, Thank you for staying with us and for your review. We are sorry that your stay was negatively affected due to the lighting system, apparent stale smell and noise from the corridor, please accept our sincere apologies. We do always encourage regular maintenance of all systems but on the rare occasions when our service standards slip, our only... More

Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We drove down late after work from Birmingham and booked a single pod to relax in for 4 hours before our flight early morning. We chilled out and had a glass of wine then managed to have a nap in the single bed - but wouldn't recommend a single pod for two people unless in an easygoing relationship! It was... More

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YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear Mungo55, Thank you for writing about your experience with us. We are glad you found us convenient, comfortable and clean. We try tto provide a good experience to our guests’ through our staff and amenities. We appreciate the way you defined your experience. Thanks once again for your feedback. We hope to welcome you back sometime in near future.... More

Aberdeen, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Impulse booking to ease the overnight connection at Gatwick. If you've seen the website, you'll know what to expect. It is so easy to get to from the airport. It has to be the quickest gate to bed anywhere in the world. It's under the North Terminals arrival and you take the Yotel lift down to the rooms. There are... More

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YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear Warren1212, Thank you for your positive review. We are glad that you found our location to be convenient and liked our concept of cabin style rooms with smart use of space. We are sorry that you experienced an issue with the Wi-Fi, please accept our sincere apologies. We have had the system looked at and are working on improving... More

Jersey, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I use the Yotel London Gatwick in between flights. The Yotel is in a great location and I did not even have to leave the airport and took me only minutes to come down the lift and straight to departures for my next flight. I always have a relaxing stay and find that the beds are so comfortable and the... More

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YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear ColletteN, Thank you for writing about your experience with us. Through clever design we are able to offer our guests everything they need to relax, revive and connect and we are pleased that you cherished our flexible services. Our crew are our true image; we are happy that you appreciated their service. Thanks once again for recommending us. We... More

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Additional Information about YOTEL London Gatwick Airport

Also Known As:
Yotel London Gatwick Airport Hotel Crawley
Yotel London Gatwick Airport Crawley
Address: London Gatwick Airport South Terminal | Arrivals Concourse, Crawley RH6 0NP, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Hotel Style:
#2 Business Hotel in Crawley
#4 Family Hotel in Crawley
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Yotel is located inside Gatwick international arrivals South Terminal, moments away from check-in and the North Terminal. We offer 10sqm of personal space to sleep, work or refresh with free Wi-Fi and internet access. Cabins are available as Premium, with a double bed or Standard, with a large single. Rates start at 25 GBP for 4 hours and you can book online or on-site at the hotel. Enjoy! ... more   less 
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