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All 27 Crawley hotels

Premier Inn London Gatwick Airport East (Balcombe Road)

Balcombe Road | Worth, Crawley RH10 3NL, England (Formerly Premier Inn London Gatwick Airport East)
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Premier Inn London Gatwick Airport East (Balcombe Road)
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86%
Ranked #11 of 27 hotels in Crawley
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Schoon01 Netherlands
  • Overview
  • Reviews (274)
  • Photos (24)
  • Amenities
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  • Room tips (46)
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274 people have reviewed this hotel

Traveler rating
    111
    124
    25
    6
    8
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78
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Netherlands
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had an overnight stay at this hotel before flying out from Gatwick airport the next morning. The room was quiet: no noise from cars or planes. We had the family room which is ok for overnight stay but too small for longer stay. Breakfast was ok.

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1 review
5 of 5 stars Reviewed 2 weeks ago

A comfortable and quiet location handy for a pre-flight stay from Gatwick (about 10 minute drive). Good size free car park and great restaurant at the adjacent pub - the Parson's Pig - which we used for dinner and breakfast. You will be assured of a warm welcome at the hotel, and in the restaurant.

Review collected in partnership with premierinn.com

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LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear Guest Many thanks for your letting us have your comments on your recent stay at London Gatwick Airport East Trip advisor website. We really appreciate your impressions on our hotel. and found it a convenient stopover for Gatwick Airport. I hope you'll consider us should you fly from Gatwick Airport again; everyone here certainly looks forward to welcoming you... More

Dorset, UK
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

3rd stay here, almost become tradition to stay here before an early flight from gatwick the next day. Still no automated check in like other premier inns so bit of a wait as couple checking in in front of us. We requested a ground floor room as we were checking out at 4am and were given one so good service.... More

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LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear guest Thank you for taking the time to post a review on Premier Inn Gatwick airport east. I am pleased you enjoyed your stay and found it a convenient stopover for Gatwick Airport. Please accept my sincere apologies for what you have experienced at the pub next door. We are taking every guest feedback very seriously, as it gives... More

Gravesend, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 15, 2014

Stayed here for one night for easy access to Gatwick for an early flight. Very good location close to the airport and the surrounding car parks etc. Very rural spot so was very quiet and peaceful during the night and quite a scenic area. Staff were very friendly and helpful throughout, inside the hotel was slightly dated and well-used -... More

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LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear Guest Many thanks for your letting us have your comments on your recent stay at London Gatwick Airport East Trip advisor website. We really appreciate your impressions on our hotel. It is always a pleasure to receive a positive feedback from our clients. We continuously strive to meet our guests needs and expectations and we are very happy to... More

Slagelse, Denmark
1 review
5 of 5 stars Reviewed June 4, 2014

The bed was good and it was very quiet so I had a nice sleep. The curtains could be pulled as it was quite dark and the window could be opened with the assurance that no one could enter. If I need an accommodation near Gatwick I will use the same hotel again.

Review collected in partnership with premierinn.com

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LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear guest Thank you for taking the time to post a review on Premier Inn Gatwick airport east. We are pleased you enjoyed your stay and found it a convenient stopover for Gatwick Airport We genuinely hope we will be able to welcome you back many more times. Many thanks Lucie Herrig More

Chamant, France
2 reviews
4 of 5 stars Reviewed June 2, 2014

Nice stay in the south of London. Warm welcome and very helpful staff from receptionnist to clean-ladies. Our rooms were comfy and quiet, nicely decorated and perfectly clean. The hotel is located in a pleasant area with an easy access from the M23 or Gatwick airport, close enough to London and Brighton. We'll definitely come back.

Review collected in partnership with this hotel

Was this review helpful? Yes
LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear Guest Many thanks for your letting us have your comments on your recent stay at London Gatwick Airport East Tripadvisor website. We really appreciate your impressions on our hotel. It is always a pleasure to receive a positive Feedback from our clients. I am so pleased you enjoyed your stay and found the Team to be so friendly Everyone... More

Bridport, United Kingdom
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 2, 2014

An overnight stop with two children before catching an early Gatwick flight. The hotel couldn't have been better. Very good position, only 5 minutes from the airport but it feels like a nice hotel in the country. We shared a comfortable modern room with a cooked breakfast, all for the price of buying a meal at the airport. I'm so... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear Guest Thank you for taking the time to post a review on Premier Inn London Gatwick airport east.I am delighted you enjoyed your stay and found the Hotel to be such great value I hope you'll consider us should you fly from Gatwick Airport again; everyone here certainly looks forward to welcoming you back. Many Thanks Reception Team More

Birchington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stayed here overnight, we got our double room at a very reasonable price after booking last minute. The room was clean and comfortable, and the staff were very welcoming and helpful when we arrived. We didn't eat next door after reading reviews, but this hotel is only ten minutes away from all well known chains of restaurants, we chose... More

Was this review helpful? Yes
LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear Guest Thank you for taking the time to write a review on our hotel. I am very pleased to hear that you had good nights in our hotel, and that your room was clean and spacious. I am so pleased you enjoyed your stay and found the Team to be so friendly. I hope you'll consider us should you... More

Lincoln, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

Comfortable room that could be in any Premier Inn anywhere in the country. Despite being so close to Gatwick there was not much noise. Check in and check out quick and easy. Online booking was agin a straightforward process.

Was this review helpful? Yes
LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear guest Thank you for taking the time to post a review on Premier Inn Gatwick airport east. we are pleased you enjoyed your stay and found it a convenient stopover for Gatwick Airport,also we are delighted you had such a quick and easy check-in. we look forward to your next visit. Kind regards Reception Team More

Milford Haven, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2014

Having been delayed from Rhodes and arrived at the hotel at 3am, the comfort of the room was appreciated. Spotlessly clean, and such excellent value for money. The mattress was as comfortable as Lenny Henry advertised. Will definitely book a premier inn again.

Was this review helpful? Yes
LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear guest Thank you for taking the time to post a review on Premier Inn London Gatwick airport east. We are delighted you enjoyed your stay and found the Hotel to be such great value and found The your Room to be so clean and comfortable. We only hope you will return Premier Inn London Gatwick airport east. Kind Regards... More

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Additional Information about Premier Inn London Gatwick Airport East (Balcombe Road)

Address: Balcombe Road | Worth, Crawley RH10 3NL, England (Formerly Premier Inn London Gatwick Airport East)
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn Gatwick / Crawley (Pound Hill) Hotel Crawley
Premier Inn Crawley

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Amenities

Free Parking Restaurant Wheelchair access
Hotel Style
#9 Family Hotel in Crawley #11 Romantic Hotel in Crawley
Number of rooms
42

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