Excellent customer service, staff very helpful and the Pub next door is excellent value and good food, location works well for Airport with good parking available with just a short drive to Gatwick Airport

Lovely stay after a very long and stressful flight from Turkey. We arrived at 2am and the night staff were very attentive and welcoming. We were told that if we wanted breakfast we would have to pre-book which we did. Breakfast was a huge let down. After using Premier Inn for the last 4 years we were disappointed with the... More

Decent Premier Inn, clean and everything you need for an overnight stay. Car park is ample, there's a pub next door and it was nice and quiet. One think to mention was the extractor fan in the bathroom wasn't adequate enough, making the bathroom very wet, there was condensation running off the walls! Other than that, same as usual, decent... More

2nd stay here. Due to snow, stayed here overnight for an early morning flight from Gatwick. £47 for room only with free car parking for the night. Rooms could do with updating since it is showing its age but for a 9 hour stay, not complaining since rooms were clean and warm and had the basic amenities we required. Staff... More

We stayed at this hotel for 9 nights as we were visiting National Trust properties in the Sussex, Surrey, Kent and Hampshire areas. Room (36) was very good, comfortable bed, comfy chairs and plenty of storage space for your clothes. Bathroom very clean and good shower pressure. All the staff at the hotel were very friendly and welcoming, each day... More

We stayed at this Premier Inn prior to a holiday departing from Gatwick. Room was upto the usual Premier Inn standard, with a decent pub (The Parsons Pig) next door. Good beer, wine and food, great for a night before a holiday. We had a poor nights sleep due to some rather noisy people next door, but the staff were... More

Initial impressions of this hotel were not good. Reception smelt strongly of smoke, mainly because guests were standing out side in pyjamas smoking. When we arrived, we were handed a room key without any explanation of how to find the room, where to find any of the services, and were advised that we would need to state a time for... More

I have stayed at a lot of Premier Inns around the country, I have always enjoyed my stay and have always looked forward to the beakfast espcially the sasauges, imagine my horror when finding that the PARSONS PIG does not do buffet, well no bother, orderd full english, to be honest the sasauges are AWFULL, when confronted, the staff they... More

We stayed in this Premier Inn before taking an early flight from Gatwick Airport. It was comfortable but not the most comfortable hotel ever. It served us well and we enjoyed a cooked breakfast before the flight which we could not have done if we had travelled to the airport that morning. It also removed any worry that we had... More