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Premier Inn London Gatwick Airport East (Balcombe Road)

Balcombe Road | Worth, Crawley RH10 3NL, England (Formerly Premier Inn London Gatwick Airport East)
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#11 of 26 hotels in Crawley
283 Reviews 4 of 5 stars
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Premier Inn London Gatwick Airport East (Balcombe Road)
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Premier Inn London Gatwick Airport East (Balcombe Road)
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  • Reviews (283)
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283 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
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  • Any
English first
Essex, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I went to this hotel with my family in April 2014 as we had an early morning flight, we were welcomed by friendly people at the reception, after ringing the bell. Our room was very tidy and it supplied us with all the stuff we needed. Although the room was quiet, we were awoken by an owl, that kept us... More

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Steyning, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great comfortable stay with 2 children. There was 10 of us in total staying and they kindly placed us right next to each other, which was great for the kids. Staff very helpful in organising taxis for us. Plenty of room for 4 people in the room. Nice, clean and quite. Resturant/Pub next door very friendly and great food.

Review collected in partnership with premierinn.com

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Buckinghamshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is Ideally situated with access to plenty parking spaces. A small restaurant and pub serves good food. Traditional breakfast is satisfying. Hotel staff were very warm and friendly, not just on arrival but the whole of our visit. Receptionist was very helpful and knowledgeable of the area and nothing was too much trouble.

Review collected in partnership with premierinn.com

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LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear Guest Many thanks for your letting us have your comments on your recent stay at London Gatwick Airport East Trip advisor website. We really appreciate your impressions on our hotel. It is always a pleasure to receive a positive feedback from our clients. We continuously strive to meet our guests needs and expectations and we are very happy to... More

Ankara, Turkey
Top Contributor
187 reviews 187 reviews
60 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you have to spend a night near Gatwick Airport and have a car, this is a very good, inexpensive deal. Quiet location, very close to the airport, standard Premier Inn rooms, friendly receptionist. Ample parking for free.

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LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Many thanks for letting us have your comments on your recent stay at London Gatwick Airport East Trip advisor website I am delighted you enjoyed your stay and found Gatwick Airport East to be so quiet and well appointed. I'm especially pleased that you found the Team to be so helpful and accommodating. It's great that you will most likely... More

Plymouth
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed a single night in transit on holiday. Was not using the airport, but was a convenient stopping off point. Had a very cheerful welcome on arrival, and given a room that was spotless even by premier inn standards. No problem with airport noise even though about 5 - 6 minutes away from terminal! Slight downside, breakfast in pub next... More

Was this review helpful? Yes 1
LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear Guest Thank you for taking the time to post a review on Premier Inn on London Gatwick Airport East Trip advisor website I am delighted you enjoyed your stay and found Gatwick Airport East to be such a great Pre flight stopover. It's such a lovely compliment that you consider your night here to have been such a great... More

King's Lynn, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel was ok... a little dated and the rooms were hot (no air con). The restaurant was dirty, didn't look like it had been cleaned from the night before. Staff weren't very helpful. Food was terrible! Wouldn't eat there again!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear Guest Many thanks for your letting us have your comments on your recent stay at London Gatwick Airport East Trip advisor website. We would like to apologise for the negative experience and would like to explain that as it is not a premier inn owned business the service or quality is nowhere near what we would want for you,... More

Leighton Buzzard, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Considering you would pay double the price for the same closer to the airport this is a well priced place to rest before a flight. Double room on the ground floor was spacious and clean. Bed was comfortable with the option of either a duvet or single sheet. We stayed in the summer, so a nice glass of wine from... More

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LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear Guest Many thanks for your letting us have your comments on your recent stay at London Gatwick Airport East Trip advisor website. We really appreciate your impressions on our hotel. It is always a pleasure to receive a positive feedback from our clients. We continuously strive to meet our guests needs and expectations and we are very happy to... More

Swansea
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here before flying out from gatwick south terminal, booked a family room as I always do in premier Inn and was given a double with 2 single beds shoehorned in! The size of the room was MUCH smaller. I have stayed at many premier inn's before and this is the first time it's happened. This premier inn was not... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The room was clean and fresh and the staff charming. The postcode leaves you miles away unless you type in 1066 Balcombe road.There is no phone signal in the hotel so be prepared to stand in the car park! No air con and the breakfast was possibly the worst I have had in 10 years.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Thank you for taking the time to write a review of London Gatwick Airport East. We are delighted to know that you felt welcomed by and were happy with the service of our staff, although we regret that the same cannot be said about the service or quality of the adjoining pub. We would like to apologise for the negative... More

Netherlands
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 18, 2014

We had an overnight stay at this hotel before flying out from Gatwick airport the next morning. The room was quiet: no noise from cars or planes. We had the family room which is ok for overnight stay but too small for longer stay. Breakfast was ok.

Was this review helpful? Yes
LondonGatwick, Manager at Premier Inn London Gatwick Airport East (Balcombe Road), responded to this review

Dear Guest Many thanks for your letting us have your comments on your recent stay at London Gatwick Airport East Trip advisor website. Here at premier inn its important to us to know that we are giving the best service possible and are glad that you found the stay satisfactory but would like you to know that every measure is... More

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Additional Information about Premier Inn London Gatwick Airport East (Balcombe Road)

Address: Balcombe Road | Worth, Crawley RH10 3NL, England (Formerly Premier Inn London Gatwick Airport East)
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn Gatwick / Crawley (Pound Hill) Hotel Crawley
Premier Inn Crawley

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Number of rooms
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  • At what time does the pool open each day?

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