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All 25 Crawley hotels

Premier Inn London Gatwick Airport (A23 Airport Way)

3.0 of 5 Hotel   |   North Terminal | Longbridge Way, Gatwick Airport, Crawley RH6 0NX, England (Formerly Premier Inn Gatwick Airport Central)
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Ranked #6 of 25 Hotels in Crawley
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 11, 2013
Brebs Castel, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Premier Inn London Gatwick Airport (A23 Airport Way)
See the most recent reviews
Castel, United Kingdom
Top Contributor
55 reviews 55 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 11, 2013

We stay in the Premier inn at least two or three times a year on route or returning from holidays. We found on these last two visits, 24/02 and 9/03/2013 that the staff appear to have been trained to a much higher standard of customer service, They were very helpful and appeared to want to help. we had the meal... More 

Was this review helpful? Yes 2
TimCostello, Manager at Premier Inn London Gatwick Airport (A23 Airport Way), responded to this review

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23. I am very pleased to hear that you feel our staff are trained to a high standard of customer service, and also that they are helpful. I am also happy to hear that you found our meal deal good value for money, and... More 

Plymouth, United Kingdom
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 9, 2013

Close to the Airport with a convenient bus connection to both Terminals. Check in staff were very busy and looked stressed as a result. Failed to make eye contact or make an attempt at a smile. Decent sized room which had everything you needed. We booked a B&B with EM deal which was very good value especially as the food... More 

Was this review helpful? Yes 1
TimCostello, Manager at Premier Inn London Gatwick Airport (A23 Airport Way), responded to this review

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23. I am very sorry to hear of your experience during check in, I am however pleased to hear that you found your room of decent size, with everything you required, and also that you enjoyed your food in the restaurant. I am happy... More 

Carlisle, United Kingdom
Top Contributor
51 reviews 51 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 8, 2013

Warm welcome on arrival, usual good quality room. We opted for the dine package and has a nice relaxing dinner and a substantial buffet breakfast. After a very quiet and peaceful night we headed for North Terminal, I walked it takes 5 minutes, my wife opted to pay the £3 on the shuttle bus which took 15 minutes and dropped... More 

Was this review helpful? Yes 2
TimCostello, Manager at Premier Inn London Gatwick Airport (A23 Airport Way), responded to this review

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23. I am very pleased to hear that you recieved a warm welcome on arrival, I am also happy to hear that you enjoyed a relaxing evening meal, and that you took advantage of our meal deal that we offer, and liked the buffet... More 

Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 6, 2013

Just told my husband I was writing this. He said. 'You can't fault it!" We booked in for long stay parking and overnight stay before our flight out to Egypt. I was a little concerned but it was convenient. The minute we walked in we were enveloped in a warm and happy inn, Check in very smooth and welcoming. We... More 

Was this review helpful? Yes 2
TimCostello, Manager at Premier Inn London Gatwick Airport (A23 Airport Way), responded to this review

Thank you for taking the time to write such a lovely review of your stay at Premier Inn London Gatwick Airport A23. I am very pleased to hear that you recieved a warm and happy welcome when you arrived, and that you found check in smooth and welcoming. I am also happy to hear that you found the meal superb,... More 

Mountain ash
Contributor
11 reviews 11 reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 6, 2013

Check Inn staff were really friendly and quick at checking people in. The room was a decent size and had everything you needed really. We booked a package with one nights stay plus car parking in the Long Stay Car Park 5 minutes away. Only one negative the rooms were really hot and the temperature control didn't really do much.... More 

Was this review helpful? Yes 1
TimCostello, Manager at Premier Inn London Gatwick Airport (A23 Airport Way), responded to this review

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23. I am very pleased to hear that you found check in staff friendly, and quick at checking people in. I am also pleased to hear that you took advantage of the park and fly packages that we offer. I hope to welcome you... More 

WOKINGHAM
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 5, 2013

Overnight stay as we were flying early next day. It's not expensive, and provides a comfortable, quiet night in a pleasant room. We didn't use the car park or have meals this time, but havn't had anything to complain about at other Premier Inns. The shuttle bus to the airport was right on time and hassle free. You might not... More 

Was this review helpful? Yes 1
TimCostello, Manager at Premier Inn London Gatwick Airport (A23 Airport Way), responded to this review

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23. I am very pleased to hear that you had a comfortable and pleasant stay with us. I am also happy to hear that you find us the ideal place for a stop over. I hope to welcome you back to the hotel in... More 

Senior Contributor
37 reviews 37 reviews
37 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 4, 2013

Stayed here for one night having flown in from Mallorca and before catching early onward flight the next morning. It's quite possible to walk to this hotel in about 5 mins avoiding shuttle bus costs if you don't have heavy luggage to carry. Premier Inn desk in arrivals will give you directions. Friendly staff, rooms entirely as expected from this... More 

Was this review helpful? Yes 1
TimCostello, Manager at Premier Inn London Gatwick Airport (A23 Airport Way), responded to this review

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23. I am very pleased to hear that you found the staff at the hotel friendly, and that you liked your room. I hope to welcome you back to the hotel in the future. Kind regards More 

Berkshire
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 3, 2013

This chain have the formula right. Got room on internet for £29 for me and a pal before a ski trip. Staff were friendly, room was adequate and clean, dinner inrestaurant was good and reasonably priced. Trip to Airport car park was 5 mins. Hotel also offers overnight parking and Park and Fly packages.

Was this review helpful? Yes
TimCostello, Manager at Premier Inn London Gatwick Airport (A23 Airport Way), responded to this review

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23. I am very pleased to hear that you enjoyed your stay here and that you found the staff friendly, and the room adequate and clean. I am also happy to hear that you liked the food in our restaurant and found it reasonably... More 

Top Contributor
54 reviews 54 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 3, 2013

Fresh, bright and good quality accommodation with the added bonus of a good shuttle service. Very clean bedroom with good bathroom facilities. Very comfy bed with good pillows and a good night's sleep prior to a long journey. The facilities such as a bar and restaurant were good to. There is an early morning breakfast service prior to the full... More 

Was this review helpful? Yes
TimCostello, Manager at Premier Inn London Gatwick Airport (A23 Airport Way), responded to this review

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23. I am very pleased to hear that you found your room clean with good bathroom facilities, and a comfy bed and that you slept well. I am also happy to hear that you liked our bar and restaurant facilities and liked the early... More 

Market Rasen
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 1, 2013

Search 'Premier Inn, Gatwick North' and you will likely get this one - around 400 yards from the Premier Inn that actually sits on the terminal. It is a very easy mistake to make and, based on my experience, Whitbread Hotels just don't seem to care. That aside, this hotel is a gem - the staff at the sharp end... More 

Was this review helpful? Yes 1
TimCostello, Manager at Premier Inn London Gatwick Airport (A23 Airport Way), responded to this review

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23. I am very sorry to hear that you experienced some confusion bewtween the two hotels during your stay. However I am pleased to hear that you did enjoy your stay with us, and found the bar, restaurant and check in staff excellent. I... More 

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Additional Information about Premier Inn London Gatwick Airport (A23 Airport Way)

Address: North Terminal | Longbridge Way, Gatwick Airport, Crawley RH6 0NX, England (Formerly Premier Inn Gatwick Airport Central)
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn London Gatwick Airport (A23 Airport Way) 3*
Number of rooms: 220
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Also Known As:
Premier Inn Gatwick Airport Central Hotel Crawley
Premier Inn Crawley
Crawley Premier Inn
Hotel Style:
#4 Romantic Hotel in Crawley
#5 Family Hotel in Crawley
#8 Business Hotel in Crawley

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