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All 15 Crawley B&Bs / inns

Waterhall Country House, Gatwick

3.0 of 5
Prestwood Lane | Ifield Wood, Crawley RH11 0LA, England
Hotel amenities
Waterhall Country House, Gatwick
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86%
Ranked #3 of 15 Crawley B&B and Inns
Most recent review
4 of 5 stars Reviewed June 19, 2013
Jasper109 Grays Thurrock, United Kingdom
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314 reviews from our community

Traveler rating
    206
    62
    18
    15
    13
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Families
30
 
Couples
207
 
Solo
20
 
Business
9
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Grays Thurrock, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 19, 2013 NEW

Stayed one night prior to holiday flight from Gatwick North Terminal), on the stay car parking package via Holiday Extra’s. Exceptional value for money compared to other parking options in the area. Total paid was £81:41 for overnight accommodation & 15 days parking. Hotel simple, nice grounds. Small bar, nice restaurant in conservatory. Menu limited but food good. Parking arrangements... More

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Watford, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 16, 2013 NEW

I booked this accomodation a few months before our hols through one of these comparison sites. It represented good value as parking was included. We arrived about 9pm (. Would have preferred to arrive earlier and have a meal but the M25 had been closed for most if the day !) the staff were vy welcoming, and the room, had... More

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Anny1234, Owner at Waterhall Country House, Gatwick, responded to this review
June 18, 2013

Thank you for your kind comments. We have started refurbishing the rooms and are making our way through the entire hotel so will definitely have different pictures if you stay with us again. We look forward to welcoming you in the future. More

norwich
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 14, 2013 NEW

We always stay here if we fly from Gatwick,our last choice airport.We've stayed 5 times and have enjoyed them all.We usually stay at the hotel at the end of our holiday using a 14 day parking package and with quick taxi transfers between the hotel and terminals it works well.Costing us £126.00 for the whole package including transfers we think... More

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Anny1234, Owner at Waterhall Country House, Gatwick, responded to this review
June 17, 2013

Thank you for writing this review. I’m happy you have enjoyed all your stays here & that it’s worked well for you. We are refurbishing a lot of the rooms and are dedicated to making your stays even better in the future. We look forward to welcoming you here again. More

East tilbury
1 review
5 of 5 stars Reviewed June 9, 2013

We have had two stays at this hotel and have a booking for march 2014 love it and the staff are fab never had a problem with parking and we park for 28days plus at a time and even jumped our car after our battery went flat staff at the sister hotel very helpful to thanks for a lovey stay... More

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Anny1234, Owner at Waterhall Country House, Gatwick, responded to this review
June 17, 2013

Hello & thank you for your review. I’m glad my staff looked after you so well and that the parking was good. We look forward to welcoming you back in March. More

Welling, null, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed June 9, 2013

We chose this hotel for the night before flying off on holiday, but I have to say it isnt somewhere I would go back to. My Husband & I both had to work during the day & dashed home & left as quickly as we could. We didnt arrive at the hotel until 8.45 ( which is set in beautiful... More

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Anny1234, Owner at Waterhall Country House, Gatwick, responded to this review
June 17, 2013

I was very concerned that you were refused food at 8.45pm as our kitchen is not supposed to close until 9pm. The staff should always be happy to accommodate hungry travelers and this issue has been addressed. I cannot understand how some one could ring the bell for a drink if the door to the bar was locked, but this... More

Virginia, USA
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 8, 2013

The Waterhall Country House is located in a lovely area with delightful woods for walking nearby. The downside is the hotel is located near the flight path of planes landing at Gatwick Airport, which is close by. The evening meal was delicious. I selected lamb, which was beautifully prepared and served in the hotel's dining room. I was surprised by... More

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Anny1234, Owner at Waterhall Country House, Gatwick, responded to this review
June 17, 2013

Thank you for your comments & I am happy you enjoyed your meal. Our check in hours are 3pm to 10pm but obviously it is not ‘strict adherence’ as we will help out wherever we can. It is usually impossible for someone to check into their room at 11.30am in the morning as our check out time is not until... More

Anthem, Arizona
Top Contributor
84 reviews 84 reviews
35 hotel reviews
Reviews in 40 cities Reviews in 40 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 5, 2013

Stayed here for three nights over a weekend visit to London. The main surprise for us was that it is not really a hotel but more designed for car parking and one night stays. As an example we arrived back from a long day event in Crawley at 9:30pm not having had time for dinner and asked if the staff... More

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Anny1234, Owner at Waterhall Country House, Gatwick, responded to this review
June 18, 2013

Reply from Diane, Receptionist How upsetting all this is! We usually finish serving food at 9pm but Davina made you a sandwich at 9.30pm. You had a long conversation with me in the lounge about where you had been for the evening. At 10.15 you asked me what time we closed the bar & I said about 10. At no... More

oxfordshire
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 27, 2013

Our second stay, two years apart. A very enjoyable and stress-free holiday marred by the appalling behaviour of the proprietor Ann Marsh over the car parking arrangements. We were prepared to pay a little more for airport Meet & Greet offered and encouraged by the hotel. But on arrival we were told that a taxi would take us to the... More

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Anny1234, Owner at Waterhall Country House, Gatwick, responded to this review
June 17, 2013

I apologise if you think my behaviour was ‘appalling’ but I didn’t think much of yours either. I just want to address the point that the new ‘meet & greet’ system does not cost any extra. Also, we have changed our arrangement for collection with them now so that everyone has access to their cars right up to the moment... More

Peterborough, United Kingdom
Top Contributor
67 reviews 67 reviews
22 hotel reviews
Reviews in 43 cities Reviews in 43 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 22, 2013 via mobile

Hotel Located way out in the sticks. No other facilities nearby which as the doors are locked at ten, the bar closed and no food available this could be a problem. The hotel is essentially unmanned from 2200 to 0600 with everyone holed up in their rooms snoring (evidenced through the thin walls and ceilings). Rooms are stuffy, beds are... More

Was this review helpful? Yes 1
Anny1234, Owner at Waterhall Country House, Gatwick, responded to this review
June 17, 2013

Thanks, you make us sound like a prison! Hotel OK here we go. I will try my best to address these issues without making it too long winded. We are located in the countryside but not ‘in the sticks’, & the nearest big town is Crawley which is just 3 miles away. We don’t lock our doors at 22.00. We... More

Stevenage, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 17, 2013

We stayed at the Waterhall for one night before our holiday flight. We left our car for the duration of our two week holiday. The room was very comfortable and the bathroom was lovely. The hotel is set in beautiful grounds. We didn't eat here but did have a couple of drinks in the small bar area. The taxi arrived... More

Was this review helpful? Yes 2
 
 
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Additional Information about Waterhall Country House, Gatwick

Also Known As:
Waterhall Country House, Gatwick Hotel
Waterhall Country House, Gatwick Hotel Crawley
Address: Prestwood Lane | Ifield Wood, Crawley RH11 0LA, England
Region: United Kingdom > England > South East England > West Sussex > Crawley
Amenities:
Free Breakfast Restaurant
Hotel Style:
Ranked #3 of 15 B&Bs / Inns in Crawley
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Waterhall Country House is a delightful guest house offering hotel comfort at B&B prices. Situated close to London Gatwick Airport (LGW), we are perfectly positioned for both airport bound travellers or Crawley based business people. Our unique 34 acre setting, homely atmosphere and comfortable rooms will ensure that you are not disappointed. ... more   less 
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Waterhall Country House, Gatwick
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