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Waterhall Country House, Gatwick

Certificate of Excellence
Prestwood Lane | Ifield Wood, Crawley RH11 0LA, England
Hotel amenities
Waterhall Country House, Gatwick
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Ranked #3 of 20 Crawley B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jmason9811
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459 reviews from our community

Traveler rating
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    34
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    18
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307
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (459)
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    (118)
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    (126)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed there one night in room 11 after a travel from Manchester, to take a flight early the next morning. Lovely and friendly owners! Warm welcome! Clean and tidy room! Will definitely be staying again in the future! Thank you to the owners!

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Gainsborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

lovely place to stay. Good value for money. Great rooms very clean. Very nice food with a small bar. Very friendly. Great place to park and sleep for gatwick airport. The taxi company this hotel use give a great service.

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1 review
4 of 5 stars Reviewed 4 weeks ago

Me and partner stayed for one night in February and were very happy with out stay. The staff were friendly and helpful. We had an evening meal each, which was homemade and very nice. Our room was very warm and cosy and clean. We had a good nights sleep and a very enjoyable cooked breakfast. Will definately be returning in... More 

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Teignmouth, United Kingdom
Top Contributor
71 reviews 71 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 15, 2015

Lovely big rooms in nice building with Deer roaming the spacious gardens at the rear.a nice evening meal can be be had from a limited menu ,the breakfast was very good indeed .the greeting was good and the trip to the airport is easy and all is taken care of at the hotel the car park is safe and uncomplicated.There... More 

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London, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 2, 2015

This was our first stay at the Waterhall and I'm afraid it will be our last. We found the person who booked us in was extremely cold and unwelcoming, in addition the 'secure parking' was not in our opinion very secure. It is just a normal car park, very easily accessed from the main road. The room we stayed in... More 

Was this review helpful? Yes 1
West Sussex, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2015

Really gorgeous hotel on glorious grounds. Stayed in room 2 which was beautiful, have read a few reviews about damp but did not see or smell any on our stay at all. Beautiful views from room and really loved the room (and bonus cafetiere and still water!!). Only things I would say is could do with a bell or something... More 

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Isle of Wight, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 16, 2015

We stayed for 1 night on 27th Jan. Our welcome was a little stressful,the lady was a bit abrupt, and was getting cross,because I couldn't answer all her questions quickly enough,it was to much,when we had only stepped through the door.Please let people get to their rooms and give them time to think.Give them a questionnaire to return to reception.... More 

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Ann M, Owner at Waterhall Country House, Gatwick, responded to this review

I’m so sorry you were disappointed about not being able to eat here. It is very difficult (and annoying) for us when we receive bookings from the agent you used that they will not give us the customers’ phone numbers. Unless something unexpected happens then we always know in advance if there is a night that we cannot provide meals.... More 

essex
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 15, 2015

Even from the very beginning when I rang the hotel to ask for some details, I was impressed with the service. We arranged to stay here prior to our flight and to leave our car on the premises for two weeks. The receptionist could not be more helpful and everything ran smoothly. Our rooms were spotlessly clean and the beautiful... More 

Was this review helpful? Yes 2
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

We stayed here in jan 2015, this was our second visit. The staff were very friendly and welcoming, bedrooms were clean and very comfy. On our return home a lovely man had warmed up defrosted our windscreen for us, a lovely touch after a long haul flight! Thank you, we have booked again for October! A great place!

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Wirral
Top Contributor
73 reviews 73 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed January 29, 2015

We stayed here before a recent trip from Gatwick, and chose it because of the Hotel Inspector (it was the only one featured that we’d consider staying at) and due to the favourable Trip Advisor reviews. The positives first. It is very near Gatwick; 10 minutes via taxi. It’s almost directly under the climb out from the westerly runway, so... More 

Was this review helpful? Yes 4
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