We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Waterhall Country House, Gatwick

Certificate of Excellence
Prestwood Lane | Ifield Wood, Crawley RH11 0LA, England
Hotel amenities
Waterhall Country House, Gatwick
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #4 of 20 Crawley B&B and Inns
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
ray c
Write a Review

467 reviews from our community

Traveler rating
    278
    109
    35
    25
    20
See reviews for
44
310
23
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Any
English first
  • All months
    (467)
  • Mar-May only
    (126)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (123)
  • Dec-Feb only
    (92)
All months
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here before going on holiday , would def recommend this hotel, the rooms where clean and comfortable, easy to find, and for the 1st time in years!! The car came back without a dent!! Had a excellent stay , the food was good, the rooms excellent, the taxi was right on time, paid slightly more than just a park... More 

Was this review helpful? Yes
Kingston-upon-Hull, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed here as a stop off before catching a flight to Gatwick airport. The hotel is set in a remote country lane therefore you are generally confined to the hotel as it is difficult to walk on the country roads as there are no paths and traffic can hurtle towards you at some speed. I was met by... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed at the Waterhall before flying from Gatwick. The lady who owns the hotel has a terrible, terrible attitude. Some of our party who arrived earlier were not made to feel welcome at all. They did not have the checking in documents as we did, but were interrogated and made to feel very uncomfortable. The lady was just as... More 

Was this review helpful? Yes 14
Croydon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I adore this lovely family run hotel, Ann and Andy and all of there staff are friendly,and most welcoming, the food is excellent, and the rooms are comfortable, and beautifully decorated, i stay in room 12, i have been back three times this year, twice on my own and at Easter with my friend, and will be going back next... More 

Was this review helpful? Yes 1
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review

Hello Sue. We look forward to seeing you next week and I'll put the coffee pot on! More 

Hoddesdon, United Kingdom
Top Contributor
80 reviews 80 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent one night at the Waterhall and thoroughly enjoyed our stay.We enjoyed a fine evening meal before retiring to a very comfortable room.Breakfast was good and our stay was problem free.The staff and owners are very welcoming and will use this hotel in the future.

Was this review helpful? Yes
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review

Thank you, we look forward to seeing you here again More 

Bury St. Edmunds, United Kingdom
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with my husband when we had an early flight from Gatwick the next day. We also took advantage of the parking service available for the duration of our holiday. The check in was really easy and the owner was very friendly. The bed was comfortable and we had a good sleep. We were in Room 1. The... More 

Was this review helpful? Yes
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review

Thank you for your comments. I'm really sorry you were cold as there is nothing worse when you have to get up very early. Yes, in future give us a ring and we can make sure that we give you one of the warmer rooms. More 

Tadley, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On arrival we had a nice welcome , were shown to our room(3) it had a sittingroom which was a nice surprise with a two seater sofa tv with all the freeview channels a wardrobe and dressing table. The bedroom had a comfortable double bed. Bed side cabinets chest of draws and tv . The onsuite shower room was very... More 

Was this review helpful? Yes
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review

Room 3 is one of our favourite rooms too and having the extra sitting room makes it feel more spacious. I'm glad you enjoyed your stay and hope to see you again. More 

Cape Town, South Africa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

In reply to your response, you mentioned you could not find any South Africans checked in, that would be correct, I carry dual citizenship and use my British passport when in UK. Regarding you comment that there was no young woman on check in, there most certainly was, and later that afternoon a older woman appeared on the scene. I... More 

Was this review helpful? Yes 3
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review

Firstly, I would like to point out to anyone else who is as confused as me by this review that our room prices reflect the size of the room. If you stayed in a small room that is because that is what you paid for. If, as you say, you saw two better/bigger rooms than the one you were given... More 

1 review
5 of 5 stars Reviewed April 14, 2015 via mobile

Stayed there one night in room 11 after a travel from Manchester, to take a flight early the next morning. Lovely and friendly owners! Warm welcome! Clean and tidy room! Will definitely be staying again in the future! Thank you to the owners!

Was this review helpful? Yes
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review

Thank you for taking the time to write. We're really pleased that you enjoyed your stay and look forward to welcoming you here again. More 

Gainsborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 28, 2015

lovely place to stay. Good value for money. Great rooms very clean. Very nice food with a small bar. Very friendly. Great place to park and sleep for gatwick airport. The taxi company this hotel use give a great service.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
View from room (6)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities