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All 20 Crawley B&Bs / inns

Waterhall Country House, Gatwick

3.0 of 5 Guest house   |   Prestwood Lane | Ifield Wood, Crawley RH11 0LA, England
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Ranked #3 of 20 Crawley B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
tass0249 Nottingham, United Kingdom
  • Reviews (408)
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408 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
Nottingham, United Kingdom
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is the third time we have used Waterhall for our holiday parking and pre- flight stopover and I can't imagine going anywhere else. It's clean, comfortable, friendly and great value. We have eaten here in the past for evening meal but preferred to eat out this time as we wanted more choice. Breakfast was good with the added bonus... More

Was this review helpful? Yes
London, United Kingdom
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for one night ready for our early flight to Canada the next day. Our room was very clean and comfortable and totally suitable for our needs. We stayed for dinner and it was delicious. Can recommend the lamb shank!!! The hotel was quiet but to be honest we needed the peace. We were met by a lady who... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here the night before we left for our honeymoon. We parked our car without problem in the car park and were then greeted by a very friendly receptionist. She ensured that we had a taxi booked for the following morning and our return flight with great efficiency. Our stay was in room 7, a beautiful... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
60 reviews 60 reviews
23 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our 3rd stay before flying from Gatwick. This time we had room 8 which Alex Polizzi had on Hotel Inspector. It is small but lovely. We sat in the garden late afternoon for a while as it was a warm day. Great for plane watching. Early flight so no time for breakfast. We had dinner the night we... More

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Swansea County, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having arrived at the hotel, the car park was full apart from a narrow space! I enquired at reception and was told by the owner "There is nothing I can do." Having booked a room for the night and parking for 12 days my husband had to squeeze our big car into the space. We were not happy with her... More

Was this review helpful? Yes 1
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review

Yes, I remember the fuss you made about the space. All I can say in my defence is that there were at least 6 spaces in the car park and people with vans manage to park in them. The spaces are the same size as any supermarket parking space in the country. There was adequate parking for all guests staying... More

Swansea, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We booked here before going on our summer holiday we chose this on basis of price and car parking for 2 weeks. We arrived at c 9pm and as per a previous comment were met by the most unhelpful receptionist. I stay in a hotel most weeks and repeat business is usually on the back of helpful staff .She was... More

Was this review helpful? Yes 1
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review

I am very sorry that you found the receptionist unhelpful. There is nothing worse than having a long journey and not be made to feel welcome. I also read the previous comments and this is a big issue for me that will be addressed again. We won't recommend the best time for a taxi for any flight (in case we... More

Nottingham, United Kingdom
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here the night before our flight and were very happy. Did exactly what we needed, drove down the night before. Arrived a little late due to weather, delayed dinner for us (had no problem catering for us arriving late) and a good nights sleep with a taxi organised in the morning. Left the car for two weeks, then collected... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

We recently returned from a 1 night stay at Waterhall lovely hotel with beautiful grounds, we were allocated room 1 which was right behind reception nice room but quite noisy being just behind reception would have preferred a upstairs room which overlooked the wonderful grounds. We ate dinner in the hotel which was also lovely we were advised to settle... More

Was this review helpful? Yes 1
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review

What a cheek! You wrote to me about the same thing. I replied explaining that you had interpreted the situation completely wrong but you still put this on Trip Advisor! Albeit with some of the wording changed? You didn't mention the bit about treating guests equally? All I can do is copy here my reply to you so anyone reading... More

Shrivenham, United Kingdom
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this lovely hotel run by lovely staff after seeing it on Hotel Inspector, at the time we wondered why on earth Alex was there, and in actual fact so did she! I think she helped in re decorating one bedroom and just advising on how to perhaps use the huge grounds to their advantage. We arrived in the... More

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were off to the Brompton World Championships and wanted to meet some friends - we were looking for good value, an easy-to-get-to location and the promise of space. We were not disappointed! Sultry weather tempted us in to the vast grounds - just lovely for a stroll and to relax with a glass of wine during an early evening... More

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Additional Information about Waterhall Country House, Gatwick

Address: Prestwood Lane | Ifield Wood, Crawley RH11 0LA, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Waterhall Country House, Gatwick 3*
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Also Known As:
Waterhall Country House, Gatwick Hotel Crawley

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Official Description (provided by the hotel)
Waterhall Country House is a delightful guest house offering hotel comfort at B&B prices. Situated close to London Gatwick Airport (LGW), we are perfectly positioned for both airport bound travellers or Crawley based business people. Our unique 34 acre setting, homely atmosphere and comfortable rooms will ensure that you are not disappointed. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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