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All 26 Crawley hotels

Ibis London Gatwick Airport

2.0 of 5 Hotel   |   London Rd | County Oak, Crawley RH10 9GY, England
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77%
Ranked #12 of 26 hotels in Crawley
A recent review
4 of 5 stars reviewed yesterday
Chrisstore
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1,128 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Contributor
14 reviews 14 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Booked this after a holiday abroad as was arriving very late and to be honest I wasn't expecting much. From the moment I arrived though I was impressed. The guy on the front desk was really friendly and helpful. The room was basic but clean. Free shuttle to airport works really well. Fantastic value for money.

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UK
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A 2* hotel but I think there it stops. The rooms are clean and tidy. The bathroom is of a reasonable size as is the shower where you are not pushed for space. The bed is comfortable and coffee/tea making facilities are to hand. I have only taken the breakfast which may not be the most exciting but more than... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Great service, staff were friendly and helpful. Rooms were clean and fresh. Bathroom was clean. Close to the airport with a bus service every half hour to the airport. The bus cost £3 per head. Great for the price we paid

Review collected in partnership with Accorhotels.com

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Booked the Ibis as we had an early morning flight from gatwick and didn't want to drag the kids out of bed at ridiculous a clock. Booked it online for just under £40 which I thought was really cheap. Only about 8 minutes drive from the airport which is convenient and straight forward to get to. The rooms are nice... More

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Lowestoft
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here twice this year as following a bad stay in January was asked to let the staff try again !! Stay in January no hot drinks at breakfast machine was broken and didn't find it necessarily important to maybe make guests a drink ? Stay July booked with parking after arrival at gatwick called hotel arrived at Hotel to... More

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Slough
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 days ago NEW

Didn't like layout of room. A fire rehearsal that didn't seem necessary. Staff were not necessarilly unhelpful but at times were difficult but worst of all rude. Checked out of hotel prematurely. Can't say would recommend hotel following what was a dissapointing booking.

Review collected in partnership with Accorhotels.com

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UK
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Clean and comfortable room, and very good value. No safe of fridge but you don't really need those for a one night stop before or after a flight. Combined shampoo/shower gel/hand wash dispensers in the bathroom. Shuttle to and from the airport costs £3 each way, and you can buy a return from the driver. The journey from the hotel... More

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Torrevieja, Spain
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Clean comfortable rooms, obliging staff, good food, all you could want really. Planes started early in the mornings, but the windows kept out most of the noise.Staff very helpful, but I found breakfast a bit haphazard!

Review collected in partnership with Ibis Hotels

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Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the ibis London Gatwick Airport hotel very soon. Kind regards, Sam White More

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

Booking into the Ibis is like been a herd of cattle been directed. I found one front office manager to be pleasant. The rooms dont have aircon inly an air cooler which is useless. We slepy last night with windows open to get air in the room. I am sorry i booked for 2 nights cause it is not really... More

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Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

Apologies that on this occasion you were disappointed with your stay at ibis London Gatwick Airport hotel. Kind regards, Sam White More

Copenhagen
Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was small but clean and sufficient. I like the simplicity and modern feeling of ibis hotels, and this was no exception. The lobby is quite small and for some reason was extremely crowded the evening we arrived. It just felt a bit hectic, but that is by no means the fault of the hotel. Breakfast was standard for... More

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Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis London Gatwick Airport hotel in the near future. Kind regards, Sam White More

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Additional Information about Ibis London Gatwick Airport

Address: London Rd | County Oak, Crawley RH10 9GY, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Gatwick Airport 2*
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Also Known As:
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#9 Business Hotel in Crawley #13 Romantic Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, pay TV, airport parking (long and short term). ... more   less 
Number of rooms
141

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