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All 24 Crawley hotels »

Ibis London Gatwick Airport

2.0 of 5
London Rd | County Oak, Crawley RH10 9GY, England
Hotel amenities
Ibis London Gatwick Airport
Ranked #14 of 24 hotels in Crawley
4.0 of 5 stars 503 Reviews
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503 reviews from our community

What travelers say about this hotel
  • Shuttle buses(30)
  • Good value(23)
  • Car park(12)
  • Early morning flight(7)
  • Clean and comfortable(7)
  • Reception staff(5)
  • Very friendly(5)
  • Not sure(4)
  • Overnight stay(3)
Traveler rating
    105
    235
    105
    40
    18
Only show reviews for Family (76) | Couples (199) | Business (63)
Date Rating
Toulouse, France
2 reviews
3 of 5 stars Reviewed May 31, 2012 NEW

Was this review helpful? Yes
London, United Kingdom
1 review
4 of 5 stars Reviewed May 30, 2012 NEW

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Peak District
Top Contributor
50 reviews 50 reviews
Reviews in 36 cities Reviews in 36 cities
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed May 29, 2012 NEW

Standard Ibis hotel.......staff are friendly and food was ok. Was given a room facing the road and after shower room was hot; opened window to be hit with barrage of road noise, so turned A/C machine on to find it wasn't working. foned reception to be told that it was too cold outside for the A/C to be switched on!!!!!... More

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Cheshire, UK
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 29, 2012 NEW

Stayed overnight had booked for the convenience as near the airport which is just 5 minutes drive. There is a shuttle buss into the airport as well but it has only space for 8 people so make sure your party can get a place. Restaurant closes at 10.00pm and as we arrived late had to have bar meal which was... More

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Plymouth, UK
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

I stayed here for one night with my partner before an early flight. This was our second stay here and everything was most satisfactory. What I like most about this hotel is the staff who are extremely friendly and effecient. We had a nice meal in the evening, although my first choice was unavailable. The room was fairly basic but... More

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Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
May 30, 2012

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Ibis London Gatwick Airport. Kind regards, Damien LERCHUNDI General Manager More

Tamworth, Australia
Contributor
20 reviews 20 reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

We had 2 night stopover on our way home and found this to be just the standard Ibis Hotel, Our flight was early morning so we stayed for the convenience. located near nothing.Staff were helpful and did their job. No free wifi and the multi function movie-internet combo is a waste of money. Food was good. Shuttle service is available... More

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Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
May 30, 2012

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Ibis London Gatwick Airport. Kind regards, Damien LERCHUNDI General Manager More

Toulouse, Midi-Pyrenees, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2012 NEW via mobile

Standard Ibis hotel. Very clean and functional. Staff really helpful. Called up day before to explain late arrival and woman who answered the phone was more than helpful providing information on shuttle buses even though I had not yet requested it. Easy connection to airport either with ibis shuttle bus or airport shuttle bus. Tesco express nearby :)

Was this review helpful? Yes
Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
May 30, 2012

I’m so glad that you had an enjoyable time during your stay at Ibis London Gatwick Airport. I hope we can welcome you back to the property in the near future. Kind regards, Damien LERCHUNDI General Manager More

Amsterdam, The Netherlands
1 review
1 of 5 stars Reviewed May 21, 2012

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Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
May 25, 2012

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london
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 20, 2012 via mobile

Spent a night on the way back from holiday abroad - checkin in was quick and simple, price was reasonable. It's about - 5-7 min bus ride from the south terminal. The local bus 100 is cheaper than the hotel shuttle service which stops out side the hotel. The bus and shuttle runs every 30 min. Good hotel for stop... More

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Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
May 25, 2012

So glad you had an enjoyable time at Ibis London Gatwick Airport! We very much appreciate the feedback and we hope to see you again soon. Kind regards, Damien LERCHUNDI General Manager More

cheshire
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2012

I used this hotel for one night when I had an early flight the following day. I am not familiar with Gatwick Airport but found the shuttle bus reasonably easy. There was a charge but so what-its not as though the hotel stay cost a fortune. On arriving there was a fair queue of people checking in but we were... More

Was this review helpful? Yes
Damien Lerchundi, General Manager at Ibis London Gatwick Airport, responded to this review
May 25, 2012

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Ibis London Gatwick Airport very soon. Kind regards, Damien LERCHUNDI General Manager More

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Additional Information about Ibis London Gatwick Airport

  • Ibis Hotel Crawley
  • Accor London Gatwick Airport
Address: London Rd | County Oak, Crawley RH10 9GY, England
Price Range: PLN: $

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Ibis London Gatwick Airport
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