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All 27 Crawley hotels

Ibis London Gatwick Airport

2.0 of 5 Hotel   |   London Rd | County Oak, Crawley RH10 9GY, England
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Ibis London Gatwick Airport

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77%
Ranked #11 of 27 hotels in Crawley
Certificate of Excellence 2013
A recent review
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1,034 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Paris, France
1 review
4 of 5 stars Reviewed yesterday NEW

Only one problem - could not get into wifi. Someone was trying to pirate it so my computer security just to refused to let me read my emails. I stayed in room 520 so whether it was someone next door? Maybe you can find out

Review collected in partnership with Accorhotels.com

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Birmingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

To be honest, I wasn't expecting a lot from this hotel, but it exceeded my expectations. Nothing special from the outside, but clean and well appointed inside. The rooms are comfortable, and well thought out. The wardrobe/shelving is all open plan, with no doors. There is no bedside cabinet, just a small shelf. This may sound like "budget" carried to... More

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ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

St. Albans, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Cannot fault this hotel. Staying here for 6 weeks for a work training course and can't recommend enough! Rooms are lovely with amazing comfy beds, parking isn't a problem, restaurant is spot on! Have to say your restaurant staff especially are amazing, they cannot do enough for you and make you feel so welcome, they really make an effort to... More

Was this review helpful? Yes
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

UK
Contributor
19 reviews 19 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Normally stay in other hotels nearby when here on business but gave the ibis a go for a change. Great hotel excellent location and easily served by the 100 bus from both north and south terminals. Rooms very quiet and breakfast is excellent with continental available if leaving early. Only issue I had was with getting back in to the... More

Was this review helpful? Yes 1
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Malaga, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Having arrived from Dubai via New Zealand, the staff were extremely helpfull, and friendly to us. The room was clean, everything in the room worked, comfy bed, and good breakfast. Thank you to all staff. Family of Spain.

Was this review helpful? Yes
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was fine for a one night stay prior to long-haul flight early the next morning. Room was clean, bed comfy, basically furnished but adequate for one night. Good shower. Breakfast and parking were included in our price which was very good value. Staff were knowledgeable, polite,friendly and helpful ,no problems.

Was this review helpful? Yes
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friend and I stayed here for just one night as we had an early morning flight and it was ideal. The room was a reasonable size with a nice shower. The bar and snakes are available 24hours. Just £3 each way for shuttle service that takes about 15 mins to north terminal that runs every half hour

Was this review helpful? Yes 2
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Norwich, United Kingdom
Top Contributor
57 reviews 57 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Usual Ibis standard hotel. Car parking a bit tight, and beware of the entry barrier descending just as you start to go through! Remember to factor in the £5 car parking charge. Rooms clean and bright, well soundproofed. Breakfast disappointing against other Ibis hotels we stay in. New container of beans put out, and they were cold, staff informed.

Was this review helpful? Yes
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

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Additional Information about Ibis London Gatwick Airport

Also Known As:
Ibis London Gatwick Airport Hotel
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport
Address: London Rd | County Oak, Crawley RH10 9GY, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#10 Business Hotel in Crawley
#15 Family Hotel in Crawley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Gatwick Airport 2*
Official Description (provided by the hotel):
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, pay TV, airport parking (long and short term). ... more   less 
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