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Ibis London Gatwick Airport

#10 of 24 Hotels in Crawley
Certificate of Excellence
2.0 of 5
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London Rd | County Oak, Crawley RH10 9GY, England
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Ibis London Gatwick Airport
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Ranked #10 of 24 Hotels in Crawley
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Andydiff Bridgwater UK
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1,490 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Bridgwater UK
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We used the Ibis Gatwick Hotel for an overnight stopover before an early morning flight out of Gatwick Airport. The hotel is located about 10 minutes from the south terminal and a few minutes more from the north terminal. The rooms are basic but comfortable with a fairly decent ‘pod’ design bathroom. Despite the proximity of the airport and a... More 

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Dubai, Dubai, United Arab Emirates
Level Contributor
128 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The stay was ok. The view from the room was good. The booking experience was not that good because it took a while changing e-mails until everything was almost done, and in the end I had to make a phone call all the way from Dubai to London for 15 minutes until the booking was finished. The hotel should have... More 

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London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Shuttle bus every 30 minutes, from 4am. Stayed there just before going to Croatia. Staff were helpful and friendly. Compact bathroom is cute and cosy. It's just what the doctor ordered for a quick overnight stop.

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GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Mr Sam White, General Manager More 

Norway
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We used this hotel as we needed dayrooms. We came early in the morning to Gatwick and deceided to sleepover as we had "jetlags" and the next flight was late in the evening. The prices for dayrooms (from 09.00 to 18.00) were quite resonable and we booked it on the same day of arrival There is a shuttlebus service which... More 

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GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis London Gatwick Airport very soon. Kind regards, Mr Sam White, General Manager More 

Torquay, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Looking for a place to stay not far from family we were visiting in the area & this hotel came up on Booking.com, after checking the reviews on here we decided to book in & we weren’t disappointed. Very easy to get to & plenty of parking, only slight issue is the parking spaces are very snug as is the... More 

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GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis London Gatwick Airport. Kind regards, Sam White, General Manager More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Been here before (that should tell you something ) , this is an Ibis hotel as it should be , cheap cheerful , clean with comfortable bed . Their Heathrow equivalent should take note and go back to what Ibis is good at . Pleasant friendly and efficient staff smoothed our way into checking in , despite some issues with... More 

Was this review helpful? Yes
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis London Gatwick Airport. I hope we can be part of your future travel plans. Kind regards, Sam White, General Manager More 

County Cork, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

For a hotel airport, and I've stayed in many, I found this one to be great and everything that is to be expected. The staff were friendly and the rooms were spacious and had all the necessary ancillaries. Bathroom was big and had a good shower. All in all a great place to stay - please be mindful that the... More 

Was this review helpful? Yes
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

So glad you had an enjoyable time at ibis London Gatwick Airport! We very much appreciate the feedback and we hope to see you again soon. Kind regards, Sam White, General Manager More 

Bath
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Directions ok although I did miss it the first time round. Well organised reception although I found that as I had booked online,I did not know that I could have left the car at the hotel for less money than the meet and greet with Maple something company. Room spotless and well designed for a night's stay. Very warm humid... More 

Was this review helpful? Yes
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis London Gatwick Airport. I hope we can be part of your future travel plans. Kind regards, Sam White, General Manager More 

Atlanta, Georgia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel couple of times for training in Gatwick. Very close to ‪CAE aviation and reasonable walking distance to Boeing training center. Breakfast was ok for the price and great dinner menu. Pilot rate was good. But sometimes the toilet smell. Free wifi now available.

Was this review helpful? Yes
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Sam White, General Manager More 

Hotel Review Summarization

What travelers say

  • Shuttle buses(22)
  • Good value(16)
  • Very clean(8)
  • Car park(4)
  • Early flight(3)
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