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All 27 Crawley hotels

Ibis London Gatwick Airport

2.0 of 5 Hotel   |   London Rd | County Oak, Crawley RH10 9GY, England
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77%
Ranked #12 of 27 hotels in Crawley
A recent review
3 of 5 stars reviewed 3 days ago
rkung Copenhagen
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1,137 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

Booking into the Ibis is like been a herd of cattle been directed. I found one front office manager to be pleasant. The rooms dont have aircon inly an air cooler which is useless. We slepy last night with windows open to get air in the room. I am sorry i booked for 2 nights cause it is not really... More

Was this review helpful? Yes
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

Apologies that on this occasion you were disappointed with your stay at ibis London Gatwick Airport hotel. Kind regards, Sam White More

Copenhagen
Contributor
18 reviews 18 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our room was small but clean and sufficient. I like the simplicity and modern feeling of ibis hotels, and this was no exception. The lobby is quite small and for some reason was extremely crowded the evening we arrived. It just felt a bit hectic, but that is by no means the fault of the hotel. Breakfast was standard for... More

Was this review helpful? Yes
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis London Gatwick Airport hotel in the near future. Kind regards, Sam White More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here after arriving back from egypt this hotel was a god send coming from a five star in egypt to this hotel. This hotel is by far the 5 star out of the 2 staff friendly and helpful beds so comfortable and rooms spotless would definitely recommend and will return thankyou ibis

Was this review helpful? Yes
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Sam White More

Trinidad
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed with a group at Ibis Hotel in July 2014 and we were extremely pleased with the quality of the rooms. I slept like a baby! The bathrooms were large and the room was a good size. Breakfast was not so good for people who are gluten and lactose intolerant as the choices were very limited so this was... More

Was this review helpful? Yes
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

We at the ibis London Gatwick Airport hotel very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. Kind regards, Sam White More

Derby, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night before catching our flight the next day. The room is exactly what you needed for one night, was comfy, clean and had no noise from the flights. Would stay here again when flying from gatwick again.

Was this review helpful? Yes 3
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Sam White More

Bradford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good value for money and good location for airport. We received warm welcome on arrival. Excellent shuttle service for airport. Evening meal in restaurant was very good. Breakfast was good but floor needed sweeping.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Sam White More

Ipswich, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed in this hotel twice, using it as an overnight base before an early flight. I was a single traveler on both occasions, and to feel at ease in a hotel and feel safe is very important to me (hence why I keep returning to the Ibis!). Each time I have visited I have been very impressed - clean,... More

Was this review helpful? Yes 1
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at ibis London Gatwick Airport hotel in the near future. Kind regards, Sam White More

Bunbury, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night in transit and I was really pleased with everything, The regular shuttle service is much appreciated and very reasonable cost. The room was perfect, a good size, modern and clean. I had a meal in the restaurant and the waitress was very friendly and helpful. It was a short trip back to the airport with the friendly... More

Was this review helpful? Yes 1
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Sam White More

Surbiton, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A1 from check-in, to the room to dinner. I'm very happy to recommend this hotel. Checked in efficiently by incredibly friendly staff (Jay) - the room was immaculate, comfy beds, good size tv, good lighting, large window you can actually open! Perfct sized bathroom with excellent shower. Great dinner with half board option, excellent thai curry wrapped in banana leaf,... More

Was this review helpful? Yes 1
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the ibis London Gatwick Airport hotel again very soon. Kind regards, Sam White More

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Additional Information about Ibis London Gatwick Airport

Address: London Rd | County Oak, Crawley RH10 9GY, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Gatwick Airport 2*
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Also Known As:
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#9 Business Hotel in Crawley #12 Romantic Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, pay TV, airport parking (long and short term). ... more   less 
Number of rooms
141

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