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Ibis London Gatwick Airport

#10 of 24 Hotels in Crawley
Certificate of Excellence
2.0 of 5
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London Rd | County Oak, Crawley RH10 9GY, England
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1 room 1 guest
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Ibis London Gatwick Airport
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1,523 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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  • Dutch first
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    (386)
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Chudleigh
1 review
4 of 5 stars Reviewed 2 days ago NEW

At the hotel now, stayed in IBIS hotels in the past this is the first double room experience so to speak and found it very comfortable, spacious and clean! Receptionist really helpful and catered to our request of the airport view....if there was any fault to pick it would be that if you have the free parking with your stay... More 

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Lincoln, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Easy to book online. Great price for one night stay included car parking for an additional 8 days. They even put on a shuttle bus (£3 per person) at 4 am in the morning to get to the airport. Will use the hotel again in the future

Review collected in partnership with Ibis Hotels

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Birmingham, United Kingdom
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for one night before flying out the next day. No problem finding a parking place. Check in was quick and efficient by pleasant and friendly staff. We were upgraded to a greet and meet. Room was clean and tidy. Had a really good night's sleep in a comfortable bed. Didn't have time for breakfast the next day... More 

Was this review helpful? Yes 1
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here before flying out to Vienna for a week. The room was nice, however not as clean as I would've liked, which the bathroom needing some serious attention in particular. Bad was comfy, and parking was easy, which made the stay more pleasurable. Location was good for the airport.

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GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Ryan Topper, Assistant General Manager More 

Paris, France
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a beautiful hotel close to LGW. Rooms are designed for 2 people or a couple with one child. Cleaning is ok, forniture also. A bit far from commercial and restaurant area. Parking is comfortable and safe. Staff is kind and helpful.

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GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m so glad that you had an enjoyable time during your stay at ibis London Gatwick Airport. I hope we can welcome you back to the property in the near future. Kind regards, Ryan Topper, Assistant General Manager More 

Aldeburgh, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Check-in lady Natalia was very nice and polite, breakfast were edible, however hash brown with no taste and scrambled eggs you had to cut apart, we ordered transport for 8am, so you would have expected the driver knows how many people he's taking, unfortunately upon arrival to the reception at 8am, the transport was gone already and as we've had... More 

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GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for letting us know your thoughts, and rest assured we will look into these matters. Kind regards, Ryan Topper, Assistant General Manager More 

Peterborough, United Kingdom
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel, the night before our flight. The room wasn't the cleanest ( a few hairs around the room) however we had stayed in worse. Surprisingly our booking came with a free breakfast, which we were very happy about - the breakfast itself was freezing cold, we came to breakfast around 8 am so we weren't expecting... More 

Was this review helpful? Yes 1
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. In order for me to look in to your feedback, I would be grateful if you could email me the details of your stay to h1889-dm@accor.com. Ryan Topper, Assistant General Manager More 

Gloucester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the ibis with my partner and son for one night prior to a family holiday. Check in was quick and easy and the room was clean and tidy. The ibis was a cheaper option for one night but I could not fault it! The only point I would make is the car park is tight for large... More 

Was this review helpful? Yes
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis London Gatwick Airport. Kind regards, Ryan Topper, Assistant General Manager More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 1 night before and 1 night after a visit to the states. Rooms are small but modern and clean. Ample shower gels etc. Plenty of parking. Free wifi. Good service at reception. What more could you ask for at the price ?

Was this review helpful? Yes
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis London Gatwick Airport very soon. Kind regards, Ryan Topper, Assistant General Manager More 

Hotel Review Summarization

What travelers say

  • Shuttle buses(22)
  • Good value(16)
  • Very clean(8)
  • Car park(4)
  • Early flight(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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