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Arora Hotel Gatwick / Crawley

4.0 of 5
Southgate Avenue, Crawley RH10 6LW, England
Hotel amenities
Arora Hotel Gatwick / Crawley
Ranked #9 of 25 hotels in Crawley
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680 reviews from our community

Traveler rating
    295
    276
    68
    27
    14
See reviews for
Families
100
 
Couples
268
 
Solo
51
 
Business
145
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Manchester, United Kingdom
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 18, 2013 NEW

I stayed here for two nights for a business meeting (also used the business facilities). The toilet overflowed on the first day which meant I had to move rooms, and whilst the staff set it up quickly nobody offered to come and help. This isn't an issue at a Premier Inn but for the price and rating I would have... More

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1 review
3 of 5 stars Reviewed May 17, 2013 NEW

Excellent hotel and very clean.......Zoran in Morgan's pub was outstanding and so helpful and friendly. I can honestly say that his service was brilliant. WARNING though... One glass of wine was £11.70!!!!!!!! Ask before you buy!!! Could NOT believe it and the wine was rubbish for the price. Was just overpriced.

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swindon
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 17, 2013 NEW

Arora has always been my favourite airport hotel and this was our 4th stay, I dont know if I would go back now, maybe time to find an alternative. The good things: Park & Fly is great, car stays there and it is excellent. Bar area still looks nice, toilets are spotless and modern, the lifts are wonderful, nice coffee... More

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See 3 more reviews by Wendy T for Crawley
West Yorkshire
Top Contributor
120 reviews 120 reviews
37 hotel reviews
Reviews in 77 cities Reviews in 77 cities
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

We stayed for two nights at the start and end of our holiday, having booked our car into the Arora car park. It is a modern hotel with very nicely appointed spotessly clean rooms. The beds were very comfortable on both stays. The reception staff were very welcoming and helpful. We dined in The Grill on both occassions and really... More

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Somerset
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2013 NEW

We stayed at this hotel for one night prior to flying out from Gatwick. It was exceedingly good value for the bed and 15 days parking at approximately £80 in conjunction with APH Parking at Copthorne. The room was very comfortable and well appointed and pleasant with the usual facilities. Presumably because the hotel was not very busy we were... More

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Horsham, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 11, 2013

The Arora is right next to Crawley Station, from where you can get a direct train to Gatwick Airport in 10 minutes or Central London in less than an hour. There's a back entrance to the hotel which literally opens on to the platform. So it's a very convenient place to stay. It's well presented and as they claim it... More

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Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review
May 14, 2013

Dear Guest, We thank you for posting your positive comments about your experience at the Arora Gatwick Crawley Hotel. We will of course pass your comments onto our team members as this will serve as an encouragement to keep delivering the high levels of service we pride ourselves on. I was delighted to hear that you enjoyed your stay and... More

cornwall uk
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 9, 2013

Stayed here for two nights this week as working in the area. Rooms perhaps a little dated but extremely clean and were well appointed with fridge, hairdryer, iron, kettle, large lcd tv etc. The bathroom had a seperate bath and shower and was very clean, linens and towels good quality. The set dinner was unexpectedly good ata reasonable price, however... More

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Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review
May 14, 2013

Dear Guest, We thank you for posting your comments relating to your most recent stay at the hotel. Guest feedback enables us to continually review our service delivery and standards and make changes wherever possible. I apologise for the error on your bill but delighted to read that it was dealt with professionally and to your satisfaction. On a future... More

Stoke-on-Trent, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 7, 2013

Before flying out from Gatwick Airport, we always stay at the Arora for one night as the price includes two weeks parking. The Hotel is nice and clean and the rooms have all the facilities you need. You can get a shuttle bus or a taxi to the airport at a reasonable price. And when you land back at the... More

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Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review
May 14, 2013

Dear Guest, We thank you for posting your comments relating to your most recent stay at the hotel. I am delighted to read that you enjoyed your stay and found our packages to your satisfaction. We look forward to welcoming you back to the Arora Gatwick/Crawley in the future. Kind Regards, Bruno Delrieux General Manager More

Norfolk
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 7, 2013 via mobile

Got a cracking deal staying 2 nights with breakfast for 127.00. Plenty of parking under the hotel. Room was tidy and spacious with both a bath and shower. The fridge was a nice added bonus, as was the iron and ironing board. Breakfast was buffet style which was very good but Luke warm and packed, hard to find a table... More

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Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review
May 14, 2013

Dear Guest, Thank you for taking the time to post your comments. I am delighted that you found our accommodation and hospitality to your satisfaction. It is always a pleasure to receive positive feedback and will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On a future visit... More

North London, UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 6, 2013

My wife and I stayed at the Arora for one night, as we were attending a family party in the area. The hotel itself is perfectly adequate - by no means five-star higher standard than, I'd say, Holiday Inn Express, Travelodge or Premier Inn. We booked a room at short notice, plus breakfast, for a good price through the Arora... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very clean(15)
  • Train station(14)
  • Reception staff(13)
  • Shuttle buses(12)
  • Early flight(11)
  • Italian restaurant(7)
  • Comfortable bed(6)
  • Friendly and helpful(5)
  • Family room(5)
  • Car park(4)

Additional Information about Arora Hotel Gatwick / Crawley

Address: Southgate Avenue, Crawley RH10 6LW, England
Region: United Kingdom > England > South East England > West Sussex > Crawley
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#3 Luxury Hotels in Crawley
#9 Business Hotels in Crawley
#14 Family Hotels in Crawley
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Arora Hotel in Crawley is a modern hotel that offers great accommodation in the town centre, with Gatwick airport just 10 minutes away. The hotel offers 432 en-suite bedrooms, an Italian Restaurant as well as English Pub. In the expansive Atrium, WIFI is available free of charge. Combine this with ample on-site car parking and superb train links to Brighton and London and you have the perfect base for your business or leisure travel. ... more   less 
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Also Known As:
Arora International Gatwick Crawley
Arora International Gatwick Hotel

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Arora Hotel Gatwick / Crawley
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