We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Arora Hotel Gatwick / Crawley

4.0 of 5 Southgate Avenue, Crawley RH10 6LW, England
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Arora Hotel Gatwick / Crawley
Professional photos View all
Browse nearby
Arora Hotel Gatwick / Crawley
Write a Review

1,149 reviews from our community

Traveler rating
    465
    473
    138
    42
    31
See reviews for
173
453
72
252
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1149)
  • Mar-May only
    (219)
  • Jun-Aug only
    (327)
  • Sep-Nov only
    (348)
  • Dec-Feb only
    (255)
All months
London, United Kingdom
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

staff are so nice and lovely, the furniture in rooms and hotel are nice the beds are shockingly bad - so spongey - its like sleeping on a water bed! english breakfast is massively overdone and taste was poor customer service response for burning my shirt was terrible as a result overall a bad experience good gym nice layout conveient

Was this review helpful? Yes 1
Haverfordwest
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night before flying and were pleasantly surprised by the quality of this hotel. It was in December and there were several Christmas parties in full swing. However, one bar and the restaurant was reserved for us other guests. We had a really lovely dinner - good quality and nicely presented. The room was comfortable (except our daughter's... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The Hotel has great location,the train station is just 5minutes walk. Reception staff is mixed.Some of them are really nice but I have to tell that in my opinion,to laugh on a customer behind her back is not the nicest hospitality... The room was clean and tidy, bathroom has shower and bathtube as well and I had a nice rest... More 

Was this review helpful? Yes 1
Guernsey, United Kingdom
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My first experience of the Arora, and although it is further from the Airport than some hotels, it has it's own courtesy coach for £3.50. If you arrive by train (which I did), there is direct access from the southbound platform at Crawley Station. The Hotel is lovely with extremely comfortable rooms, and friendly staff. I will definitely make this... More 

Was this review helpful? Yes 1
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, It was with great pleasure that we read your review. We are delighted to hear that you found our rooms, location and the hospitality as excellent and we are now your preferred Hotel in Gatwick area. We hope it won't be too long before we have the pleasure of welcoming you back again. Kind Regards, Bruno Delrieux General... More 

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Just a short distance from Gatwick airport, with Crawley rail station on the back of the hotel it was very suitable for me. With a mall and a few restaurants just a few minutes away, I found it at great location with all conveniences I needed. But if your looking to keep going into the center of London every day... More 

Was this review helpful? Yes 1
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you so much for taking out your time to provide your feedback on Trip Advisor. We totally agree with you in terms of location, we are based behind the Train station and also the town centre where all the shops are located. This is indeed very popular with most of our guests. We look forward to welcoming... More 

Reading, United Kingdom
Contributor
15 reviews 15 reviews
5 of 5 stars Reviewed 2 weeks ago

Transport links to Gatwick airport are so convenient, the hotel is ideal for travellers, the restaurant is of a very high standard, all five of us had a good night's sleep.Facilities are first class.Also I like the fountain.

Was this review helpful? Yes
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, We thank you for taking the time to post your positive comments regarding your recent stay with us. We are delighted to hear that our hospitality, location and accommodation were to your satisfaction and is always a pleasure to receive positive feedback. On a future visit to Crawley, we do hope that we will have the pleasure of... More 

Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

There is a smell in the hotel of pee of cats in the carpet on the bed rooms also disgusting the grill bar food are all frozen nothing is fresh food like all English food usually when you go to a restaurant . English doesn't know how to cook . so bad experience I wouldn't recommend it they should clean... More 

Was this review helpful? Yes 1
Wales, United Kingdom
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night prior to flying from Gatwick. It is near a train station so London can be easily reach and it situated in the centre of Crawley which was nice to go and have a meal the night before and breakfast when returning. I had a comfortable sleep and I can't really fault the hotel. It was... More 

Was this review helpful? Yes
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, We thank you for posting your feedback about your experience at the Arora Gatwick Crawley Hotel. Indeed our central location is extremely popular with our guests in terms of ease of access via travel links, as well as guests being able to get out and about on foot to explore all what Crawley has to offer. On a... More 

Portsmouth
Top Contributor
169 reviews 169 reviews
63 hotel reviews
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I checked in here for 1 night and check in was very efficient and i had a room on the first floor. There is underground car parking at the hotel which was free. My room was fairly spacious and a comfy double bed with 1 soft pilow and one slightly harder. Both were fine. The TV in the corner of... More 

Was this review helpful? Yes 5
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you for posting your review regarding your most recent stay. We are delighted to hear that our hospitality, accommodation, and quality of food in our restaurant were to your satisfaction and is always a pleasure to receive positive feedback. On a future visit to Crawley, we look forward to welcoming you back again. Kind Regards, Bruno Delrieux... More 

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed for a week in the Arora Hotel recently. The free internet they offer and advertise heavily is a classic bait and switch scam. The free version is actually is so slow as to be practically unusable, all the time they try to upsell their "fast", i.e. usable internet for £15.00 per day. We're talking 20 seconds+ to load... More 

Was this review helpful? Yes 3
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you for sharing your feedback on trip advisor. It goes without any doubt that your stay was not up to our usual standard, for which we apologise. I have looked into your comments regarding Internet charge and can confirm that we do advertise free Wi-Fi and also high speed internet at chargeable price. Guest has to select... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Arora Hotel Gatwick / Crawley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Arora Hotel Gatwick / Crawley

Address: Southgate Avenue, Crawley RH10 6LW, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arora Hotel Gatwick / Crawley 4*
Number of rooms: 432
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, getaroom.com, Despegar.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Arora Hotel Gatwick / Crawley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Arora International Gatwick Crawley
Hotel Style:
#3 Luxury Hotel in Crawley
#6 Romantic Hotel in Crawley
#7 Family Hotel in Crawley
#10 Business Hotel in Crawley

213 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (203)
Viewed
Room/suite (61)
Viewed
Bathroom (42)
Viewed
Hotel & grounds (34)
Viewed
Dining (10)
Viewed
View from room (12)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (4)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay