We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 27 Crawley hotels

Arora Hotel Gatwick / Crawley

4.0 of 5 Hotel   |   Southgate Avenue, Crawley RH10 6LW, England
Hotel amenities
Save Saved
You added Arora Hotel Gatwick / Crawley to your Saves list
Arora Hotel Gatwick / Crawley
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
84%
Ranked #10 of 27 hotels in Crawley
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (990)
  • Photos (205)
  • Amenities
  • Q&A
  • Room tips (158)
  • Location
  • More
Write a Review

990 people have reviewed this hotel

Traveler rating
    419
    408
    109
    32
    22
See reviews for
147
399
65
205
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Stratford Upon Avon
Top Contributor
80 reviews 80 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

Room good with a decent night's sleep. A 7 or 8 minute walk takes you to a really good Chinese restaurant too, We booked via Holiday Extras and it was less than £130 including the parking. You can get the train to Gatwick or its £11 in a taxi.

Was this review helpful? Yes
Wiltshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a great hotel for a business trip. large bright quite rooms and a nice sitting out area with fountain where you can work/relax on a summer evening. It's very quiet and I felt very refreshed for work in the morning, something which is very important. Also the gym was pretty dam good for a hotel. This is now... More

Was this review helpful? Yes 1
Horsham, West Sussex
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for one night, very easy to find and superb location. Parking was a big plus and the cost was average. Price of the hotel itself was an absolute bargain for what you get. The beds are comfortable, spacious bathroom both very clean - I was impressed. Housekeeping are clearly hard working. We didn't have breakfast but the lobby and... More

Was this review helpful? Yes 2
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Guest feedback is extremely important to us and we thank you for taking the time to post your review following your stay with us. On a positive note, it’s good to read that overall you enjoyed your stay. However, very disappointed to read about the service you experienced by team members. We would request you to kindly contact... More

Chudleigh, United Kingdom
Top Contributor
109 reviews 109 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nicely appointed hotel in Crawley - close enough to walk into Town and find reasonably priced places to eat - room very nice with king-sized double bed flat screen TV free Wi-Fi safe and good sized and stocked bathroom with bath and shower.

Was this review helpful? Yes 3
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, It was with great pleasure that we read your review. We are delighted to hear that you had a enjoyable stay and found our facilities to your liking. We look forward to welcoming you back to the hotel. Kind Regards, Bruno Delrieux General Manager More

Limoges, France
Top Contributor
100 reviews 100 reviews
75 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The bedrooms are tired and could do with a revamp, being an Accor Gold card holder, I was told by reception,that the Arora was trying to affinity with the Pullman brand. I am of the option that it has a long way to go before achieving that status. That's aid the restaurant food was good, except for breakfast, which all... More

Was this review helpful? Yes 1
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you for leaving your feedback on Trip Advisor. Guest feedback enables us to continually review our service delivery and standards and make changes wherever possible. We look forward to welcoming you back in the near future. Kind Regards, Bruno Delrieux General Manager More

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

This is ine of the best hotels i have stayed in whilst on my holiday from Zimbabwe. Good value for money which i cant say for other places i have stayed. It is fresh and clean with fridge,iron,kettle. The front dest staff were fast and efficient with our resevation. I gotta say that i have booked to stay closer to... More

Was this review helpful? Yes 1
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you for taking the time to post your comments. We are delighted to hear that all the services you experienced during your stay with us were excellent. Your comments will be passed on to our team members which will serve as an encouragement to keep delivering the excellent service that we pride ourselves on. We do hope... More

London, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We checked in at 20.05 pm. The receptionist was a supervisor and had a serious lack of customer care! We explained we paid for our car parking on line but called me a liar. The rooms are tired and this hotel is over the ratings shown on here. Four star? Um? No way! Travelodge will overtake the low service the... More

Was this review helpful? Yes 2
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you taking your time to provide your feedback. We are very disappointed to read about the service you experienced. We would like to request you to contact our Front Office Manager on 0129353000 or lgwfrontofficemgr@arorainternational.com with your details so we can investigate this matter. Kind Regards, Bruno Delrieux General Manager More

Norwich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic hotel with a modern, luxurious atmosphere. Staff are impeccably dressed and polite, rooms extremely clean and comfortable to spend time in. My only criticism would be the breakfast which at around £15-17 each shouldnt be self service with over processed eggs and bacon that have been left on a heated plate from 7 -10pm! im sure the chiefs that... More

Was this review helpful? Yes 1
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, We thank you for taking the time to post your positive comments regarding your recent stay with us. We are very pleased to hear it was a wonderful experience for you and that you found our team to be so helpful and friendly. However, it was very disappointing to read about your breakfast experience. We have passed on... More

Cornwall
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband booked this through booking.com as an overnight stay before flying to Montenegro. The hotel was clean, spacious and included parking for the duration of our holiday. The room was very quiet and the air conditioning was efficient on a hot day and evening. There were tea and coffee making facilities and complimentary toiletries as standard. The breakfast was... More

Was this review helpful? Yes 1
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Thank you for posting your review regarding your most recent stay. We are delighted to hear that our hospitality, accommodation were to your satisfaction. We hope it won't be too long before we have the pleasure of welcoming you back again. Kind Regards, Bruno Delrieux General Manager More

Emsworth, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

we booked for the night before our trip to egypt as we used the hotel last year. we stayed on a different side so was really quiet but this year we were on the side where the trains pass every day, little bit annoying but could of been worse. the food was great but a bigger menu would be better... More

Was this review helpful? Yes 2
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest, Guest feedback is extremely important to us and we thank you for taking the time to post your review following your stay with us. We are pleased to read that overall you had a great stay with us. On your next visit, please inform our team members your room preference so we can allocate your room accordingly. We... More

Owners: What's your side of the story?
If you own or manage Arora Hotel Gatwick / Crawley, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Arora Hotel Gatwick / Crawley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Arora Hotel Gatwick / Crawley

Address: Southgate Avenue, Crawley RH10 6LW, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arora Hotel Gatwick / Crawley 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Orbitz, Travelocity, Priceline, Booking.com, Venere, Tingo, getaroom.com, BookingOdigeoWL and Otel so you can book your Arora Hotel Gatwick / Crawley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Arora International Gatwick Crawley

205 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (196)
Viewed
Bathroom (42)
Viewed
Room/suite (53)
Viewed
Hotel & grounds (29)
Viewed
View from room (8)
Viewed
Dining (9)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (4)
Viewed
Other (6)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style
#3 Luxury Hotel in Crawley #7 Romantic Hotel in Crawley #7 Business Hotel in Crawley #8 Family Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
The Arora Hotel in Crawley is a modern hotel that offers great accommodation in the town centre, with Gatwick airport just 10 minutes away. The hotel offers 432 en-suite bedrooms, an Italian Restaurant as well as English Pub. In the expansive Atrium, WIFI is available free of charge. Combine this with ample on-site car parking and superb train links to Brighton and London and you have the perfect base for your business or leisure travel. ... more   less 
Number of rooms
432

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer