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All 26 Crawley hotels

Sofitel London Gatwick

4.0 of 5 Hotel   |   North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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Sofitel London Gatwick
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86%
Ranked #5 of 26 hotels in Crawley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
CADLondon London
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3,805 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

As others have said this is the best hotel at Gatwick. Certainly not the cheapest, but if you book the package with includes car parking it makes it a fair deal. The first thing to say is that if like me you have stayed at the Sofitel at Heathrow, this is nowhere near as good - but that hotel has... More

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St Albans
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Have been staying here for the last 10 years before we travel from Gatwick and makes a nice start to our holiday. Easy parking. Stayed in our favourite room as requested. Great service in the exec lounge with selection of drinks and canapés and the view. Room comfortable and you can hear the slight noise of the airport that I... More

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Cardiff, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel is linked by a tunnel to the. North Terminal and a shuttle service runs at least every 6 mins to the South Terminal. We travelled by train to the South Terminal and did not have to go outside to get to the hotel. We booked a dinner bed and breakfast package for £159 and the food and accommodation... More

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Douglas, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Another stop over en route to or from Isle of Man. As most of my connections are via North Terminal it's great to stagger off a plane straight out of arrivals into reception and then in the morning straight into departures. Extra minutes sleep means a lot! Good quick reception, well equipped rooms, good room service, reliable alarm calls. Restaurants... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour John W, Thank you for taking the time to post your comments regarding your most recent stay with us at Sofitel London Gatwick. I was happy to hear that you enjoy your stay with us, and that our connecting tunnel makes our guests lives just that little bit easier. We look forward to welcoming you back here again in... More

Wolverhampton, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As usual we stayed here the night before our holiday - what a great start, certainly not disappointed. Very convenient for the airport north terminal - no need to even go outside to get there. Arranged parking for the time we were away, very convenient and not expensive. Car remained on sight for the time that we were away. Hotel... More

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London
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed twice at the Sofitel Gatwick North, once last November and again this July. On both occasions I was upgraded to a Luxury room in recognition of my Accor Platinum status and both times enjoyed the use of the Club Lounge. The hotel is excellent, there is a very impressive lobby and the staff are polite and courteous.... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour first_traveller84, Thank you for taking the time to post your comments regarding your most recent visit to our hotel. I was delighted to hear that you had an enjoyable stay with us and that you were able to make good use of the Club Lounge. I have passed your comments onto our ambassadors as I am sure that this... More

Dubai, UAE
Top Contributor
54 reviews 54 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Perfect place to stay as we had an early flight out of Gatwick and wanted minimum hassle getting there. It was great, five minute walk through connecting walkway all under cover. I would definitely stay there again. Room was quiet, clean, functional, very comfortable beds, wifi worked. The Sofitel ticked all the boxes.

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Marseille, France
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This is perfect for North Terminal departures - it's the shortest walk from the hotel to departures - you can't get much nearer. I can't fault the room for comfort or cleanliness and room service was polite and quick. However both checking in and checking out the reception staff were so off-hand it was bordering on rude. I would have... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Frencheek, Thank you for taking the time to post your recent review of Sofitel London Gatwick. I was sorry to hear that you were disappointed with your experience at our reception. I have ensured that these comments are passed onto our Front of House Manager, who shall address this with our ambassadors. I sincerely apologise for the inconvenience caused.... More

Norwich, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is not the cheapest but it is so convenient for Thomson who we always use. For the convenience it gives and the standard it is, I rate it as great value. The hotel is clean modern and just minutes walk to the terminals. We have always slept well and both the main restaurants, especially the Chinese, are excellent. Everyone... More

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Vancouv er
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is so nice, lovely rooms, lovely staff and a great restaurant with good food. We had to stay one night before flying back to Canada and it was just purrrfect. You can walk to all the Gatwick Airport terminals from it. Modern, clean, quiet, great accommodation and good value.

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour goldengenious, Thank you for taking the time to post your recent review of Sofitel London Gatwick. I was delighted that you had an enjoyable stay and were satisfied with the level of service provided by our ambassadors. Please rest assured that your comments will be passed onto our team and they will be praised for their hard work and... More

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Additional Information about Sofitel London Gatwick

Address: North Terminal, Gatwick Airport, Crawley RH6 0PH, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Gatwick 4*
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Crawley #3 Family Hotel in Crawley #3 Romantic Hotel in Crawley #5 Business Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 
Number of rooms
518

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