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Sofitel London Gatwick

Certificate of Excellence
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North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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PARK & FLY
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1 room 1 adult
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Sofitel London Gatwick
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5,443 Reviews from our TripAdvisor Community

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London UK
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed today NEW

We have stayed in this hotel in it's previous guise as a Hilton. It has much improved under the present management. The rooms are nicely decorated, the bathrooms are excellent with superb showers and the crowning grace is the beds. We travel a lot, but I can honestly say the bed was the most comfortable I have come across. The... More 

Helpful?
Thank Magyarmike
UK
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here a few months ago before a long haul flight which was leaving fairly early, it just makes life easier and extends our holiday by a day. We always use the parking facility which is very convenient and good value. The rooms are very well equipped with good quality products so you don't need to worry about bringing shower... More 

Helpful?
Thank schatzUk
Cardiff, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great friendly staff,made you feel very welcome.Hotel has good atmosphere ,especially for airport hotel.....very relaxing pre flight. Food selection good, reasonably priced.The 3 bar areas inviting,staff were great!

Helpful?
Thank zazou1
Waalre, The Netherlands
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We always look forward to our annual stay at the Gatwick Sofitel. Dinner at La Brasserie is a must. So this year we made sure of a table by making an online reservation before our flight left from Schiphol. Our welcome was friendly and efficient. Our favourite dishes were on the menu although with a slightly different accent compared to... More 

Helpful?
Thank David H
Belfast, United Kingdom
Level Contributor
83 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Hotel is nice and good rooms. Good location to the terminal. Be careful though with their bills on food and drink. We had settled all our bills and then during the night we had a receipt put though our door with a letter saying we owed them for 2 drinks. I disputed it and miraculously it was a mistake. This... More 

Helpful?
1 Thank JohnnyMcComb
Dublin, Ireland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel for an airport hotel. 3 different restaurants and two bars I think. Great food. Beds are comfy and lovely pillows! Staff very friendly at reception although queues for check-in can get long but if you're an Accor member you get to avail of faster check-in times.

Helpful?
Thank LouLM
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour LouLM, Thank you for your time, I am delighted to hear you enjoyed your stay with us and are satisfied with our "My Bed" experience along with our Membership's benefits. I will pass you comments and feedback to our Ambassadors to praise them for their work and I hope to see you again in the very near future. Sincerely,... More 

Nottingham
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our annual trip to Caribbean starts with an overnight at Sofitel. From walking into the foyer and checking in to check out all was perfection, upon which even Sofitel could not improve. The room was spacious and perfectly prepared. It even had a pack of hotel chocolat to welcome my wife. Everything needed for an overnight stay was to hand... More 

Helpful?
2 Thank RogInNottm
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour RogInNottm, Thank you for your time and review, I am extremely delighted to hear you enjoyed your stay with us and are satisfied with our services. I will pass your very positive comments to our Ambassadors to praise them for their work and especially to our Chef who I trust has indeed excelled. I do hope to see you... More 

West Yorkshire
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked this hotel last minute as we had to change from flying out of Manchester to Gatwick 10days before hand. Did not have chance to look around so booked stay park and fly deal. From the moment you arrive and get checked inyou can start to enjoy your holiday. We arrived dropped our bags at the entrance and then went... More 

Helpful?
1 Thank Rob&Sylvia
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Rob&Sylvia, Thank you for your excellent review and constructive feedback. I am extremely delighted to hear you found us convenient and satisfactory for your needs; I also would like to further thank you for considering us when travelling although such a journey will be required. I do hope to welcome you back in the near future and wish you... More 

Kent, UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here the night before flying out from Gatwick and I was very impressed . Check in was fast and efficient , the staff member at check in was very friendly and while I was checking in another member of staff had a nice friendly chat with my girlfriend and welcomed her to the hotel . The lobby was clean... More 

Helpful?
Thank Dave-R-R-UK
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Soda's, Thank you for your excellent review, I am delighted to learn you found our accommodation satisfactory and our services outstanding. We pride ourselves on delivering a superior service to our guests and by doing so we hope to make each guests stay as comfortable as they would be at home. It is always a pleasure to receive positive... More 

Kingswinford, United Kingdom
Level Contributor
264 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

First thing, why would you choose to stay anywhere else at Gatwick,? Join the Accor club to get the best pricing and enjoy one of the best hotels you'll ever stay in. Staff are amazing, rooms are not large but very nice with either views of the airport or down into the atrium. Airport is joined to North Terminal by... More 

Helpful?
Thank j0hnhill
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour j0hnhill, Thank you for your extremely pleasant review, I am delighted to learn of your satifsfaction with our accommodation and services, especially our Membership and its benefits. I will praise our Ambassadors for their customer service and would like to thank you further for recommending us. I do hope to welcome you back at Sofitel London Gatwick in the... More 

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