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Sofitel London Gatwick

Certificate of Excellence
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North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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PARK & FLY
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1 room 1 adult
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Sofitel London Gatwick
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5,438 Reviews from our TripAdvisor Community

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Dublin, Ireland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Great hotel for an airport hotel. 3 different restaurants and two bars I think. Great food. Beds are comfy and lovely pillows! Staff very friendly at reception although queues for check-in can get long but if you're an Accor member you get to avail of faster check-in times.

Helpful?
Thank LouLM
Nottingham
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our annual trip to Caribbean starts with an overnight at Sofitel. From walking into the foyer and checking in to check out all was perfection, upon which even Sofitel could not improve. The room was spacious and perfectly prepared. It even had a pack of hotel chocolat to welcome my wife. Everything needed for an overnight stay was to hand... More 

Helpful?
1 Thank RogInNottm
West Yorkshire
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked this hotel last minute as we had to change from flying out of Manchester to Gatwick 10days before hand. Did not have chance to look around so booked stay park and fly deal. From the moment you arrive and get checked inyou can start to enjoy your holiday. We arrived dropped our bags at the entrance and then went... More 

Helpful?
1 Thank Rob&Sylvia
Kent, UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here the night before flying out from Gatwick and I was very impressed . Check in was fast and efficient , the staff member at check in was very friendly and while I was checking in another member of staff had a nice friendly chat with my girlfriend and welcomed her to the hotel . The lobby was clean... More 

Helpful?
Thank Dave-R-R-UK
Kingswinford, United Kingdom
Level Contributor
263 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

First thing, why would you choose to stay anywhere else at Gatwick,? Join the Accor club to get the best pricing and enjoy one of the best hotels you'll ever stay in. Staff are amazing, rooms are not large but very nice with either views of the airport or down into the atrium. Airport is joined to North Terminal by... More 

Helpful?
Thank j0hnhill
London, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We decided to stay here the night before going on holiday so we didn't have an early start from home. The hotel itself is great with all the usual facilities that you'd expect from a 4/5 star establishment but what differentiates it is the staff. From being met at the door to us leaving the following morning everyone we came... More 

Helpful?
1 Thank Tris148
Portsmouth, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Perfect. A really efficient , friendly greeting. Room excellent , great meal in the brasserie. Lovely lady working in the 8th floor lounge - just lovely. Collecting car after 8 days away was a breeze. Perfect from start to finish. A really special start to a holiday when flying from Gatwick.

Helpful?
Thank Nick1957_13
London, United Kingdom
Level Contributor
97 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is nice for a pre-flight stay. The rooms are comfortable and there are 3 restaurants to choose from. The upmarket French one is the one that I use. You need to book it upon arrival. The hotel staff are excellent and you have an express check-out option. The hotel is liked to the North terminal by an enclosed bridge... More 

Helpful?
Thank lhscontrol
Crawley, United Kingdom
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Enjoyed a wonderful evening here last Friday. We live locally so didn't stay the night, although we will do next time, as somehow we felt a million miles away when in actual fact we were a ten minute drive away from home! The hotel lobby, bars and restaurant have a very continental feel, and somehow transport you to a faraway... More 

Helpful?
Thank Katwilders
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Katwilders, Thank you for taking the time to write to me and detail your experiences during your most recent stay here at Sofitel London Gatwick. We are always happy to receive any feedback from our dear guests as we can always improve our facilities and services. I will pass your kind words to my team. We do hope that... More 

Welwyn Garden City, United Kingdom
Level Contributor
181 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had an early morning flight and decided to come down the night before rather than fight the M25 traffic in the morning We booked using the advance pay rate and the cost was roughly half what we paid at T5 at Heathrow Our room (579) faced in to the atrium and was very quiet and comfortable. The staff were... More 

Helpful?
2 Thank HSeeingtheworld
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour HSeeingtheworld, I am so thankful to receive your feedback for Sofitel. It is a pleasure to read your comments and realise how relaxing and enjoyable was your visit. I will make sure to pass them to my team, in order to motivate them. We do hope that we may have the pleasure of welcoming you back to our hotel!... More 

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