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All 27 Crawley hotels

Sofitel London Gatwick

4.0 of 5 Hotel   |   North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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Sofitel London Gatwick

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86%
Ranked #4 of 27 hotels in Crawley
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
arnold z melbourne
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3,528 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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melbourne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Clean relatively new hotel that is very convenient to Gatwick North Terminal. A good place to stay if you are travelling from Gatwick. Like others have said, despite the location there is no noise from aircraft.

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Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and i stayed at this hotel for one night prior to our flight to Egypt and parked my car for our 10 day holiday. Upon arrival we were greeted and taken to reception which was very nice and then the chauffeur arrived to take my car for parking. He took photos of my car and agreed existing damage... More

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Edinburgh, United Kingdom
Top Contributor
162 reviews 162 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a very good hotel which is literally about a 7 minute walk from the baggage claim. Good bars and restaurants within; we ate at the Oriental which was very good. Staff were attentive and nice, good comfortable bed. Private lounge for Marriott and Accor members which I did not have time to go into but is a nice... More

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Brentwood, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

What can I say about the Sofitel Gatwick but excellent. When we first chose to stay here several years ago it was based purely on location (as there's a walkway into the North Terminal) but it's excellent staff and relaxing mood has made it a family favourite for all our pre holiday stays. There are now alternative hotels springing up... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Thank you for posting your kind comments relating to your experience at our hotel. We are delighted to hear that your stays are always enjoyable. If you happen to have any special requests or queries prior to your next stay in September then please contact our Guest Relations team on guestrelations@sofitelgatwick.com We truly value your loyalty and look forward to... More

Essex, England
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here overnight before a flight. The hotel is in a superb location being right opposite the North Terminal. Despite the location we heard no noise from inside our room. The room itself is not huge but has everything you would expect from this level of hotel. The hotel was lovely with a very grand lobby with bars and... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

We thank you for taking the time to post your comments regarding your most recent stay at our hotel. Guest feedback enables us to continually review our service delivery and standards and make changes wherever possible. We are delighted that you found the location of our hotel accessible and that you were satisfied with our services and accommodation. We look... More

Monxton, null, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed before and after flights to mainland Europe Rooms comfortable. Hardly any noise from elsewhere including airplanes! The hotel food choices are expensive and limited though but quality is good Shop around for best priced deal. We would go again

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Thank you for posting your comments relating to your most recent stay at the hotel. We are pleased that you experienced a comfortable stay. We look forward to you returning to the hotel and our Guest Relations Team can be contacted on guestrelations@sofitelgatwick.com ahead of any future stay to assist with any specific requirements. Sincerely, Graham Hawksworth General Manager More

Gloucestershire
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Parking at the Hotel is a doddle, the reception staff are really friendly, the rooms are superbly quiet and the beds something to die for. We are always made welcome in the executive lounge, but best of all, we earn points on each of our stays (Le Club Accor) and get a 50% discount on our rate. Magic. The walk... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Thank you for taking the time to post your kind comments regarding your most recent stay in our hotel. I am delighted that you found our accommodation and hospitality to your satisfaction. It is always a pleasure to receive positive feedback We truly value your loyalty and look forward to welcoming you back to Sofitel London Gatwick on many future... More

Kings Lynn, UK
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A first class hotel; if flying out of Gatwick I wouldn't stay anywhere else. To start with it is so easy to get to the North Terminal - just a walk across the bridge and you are in the terminal. I'd even stay here if I was flying out of the South Terminal as the monorail is just across the... More

Was this review helpful? Yes
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Thank you for taking the time to post your feedback regarding your most recent stay at our hotel. Your feedback enables us to continually review our service delivery and standards and make changes wherever possible. I was delighted to hear that your stay was enjoyable and that you were pleased with our accommodation and facilities. We look forward to you... More

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Additional Information about Sofitel London Gatwick

Also Known As:
Sofitel London Gatwick Hotel
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Address: North Terminal, Gatwick Airport, Crawley RH6 0PH, England
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Family Hotel in Crawley
#4 Business Hotel in Crawley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Gatwick 4*
Official Description (provided by the hotel):
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 
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