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All 27 Crawley hotels

Sofitel London Gatwick

4.0 of 5 Hotel   |   North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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PARK, STAY & FLY
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Sofitel London Gatwick
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86%
Ranked #5 of 27 hotels in Crawley
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Simon B London, United Kingdom
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3,791 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (567)
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed here the night before our morning flight to Turkey. I was booked as part of a hotel and parking package. We pulled up at the hotel and were met buy a member for the parking staff. Hand over of the car was very smooth. We then went and dropped our bags and the early bag drop in the... More

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Kings Lynn
Top Contributor
54 reviews 54 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here the night before our early flight. For convenience you probably can't get much better. There is a walkway from the hotel to the north terminal. If you have driven you park in the multi story car park next door. It really is hassle free. We paid for the executive suite on the 8th floor. To be fair,... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Dear LPML1977, Thank you for taking the time to review your recent stay at our hotel. I was very happy to hear that you had a comfortable stay and our location was hassle free for you. I am glad that you were satisfied with the services and facilities that we have on offer here at the hotel and you were... More

London, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A great position, with easy access to the north terminal and a good car park. Executive lounge is well run and has a great view of parts of the runway. Choice of restaurants, comfortable beds but very small and functional bathrooms. We found the service and food in the Oriental Restaurant not up to standard and very gloomy. Bar and... More

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San Jose, CA
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had an early flight from Gatwick's North Terminal and decided to stay the night before, booking the room on the eighth floor to have access to the club lounge. What a lovely experience it turned out to be! The lounge offered some decent finger foods with good cheese, and a great selection of drinks (including Bailey's!), the lounge server... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Dear TessiDriver, Thank you for taking the time to post your feedback regarding your most recent visit our hotel. I was delighted to hear that you had an enjoyable stay and were satisfied with the selection of food and drink we have on offer in our Club Sofitel and I will certainly pass your comments onto our Head Chef regarding... More

St Albans
1 review
3 of 5 stars Reviewed 4 days ago NEW

Having stayed for a night before flying out of Gatwick we were somewhat unimpressed with our stay here, key points below: Positive - location and ease of access to Airport North Terminal - great view of airport runway (if that interests you?!?) Negative - Size of rooms: as we were on honeymoon we booked a luxury club room and the... More

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Basel, Switzerland
Top Contributor
50 reviews 50 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

So nice to be able to walk straight from the terminal after a long flight for some relaxation before traveling home. Front desk staff friendly and the check in and check out is quick and efficient. Room service and restaurants are good and have a reasonable choice. Sofitel at Heathrow feels newer and better though. The main purpose of this... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Dborch, Thank you for taking the time to post your comments regarding your most recent stay in our hotel. I was delighted to hear that you had a relaxing and enjoyable stay after your long flight. I will certainly pass on your kind comments to the Front of House Manager and Food & Beverage Manager so that they can... More

Bournemouth
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose this hotel as it offered a good park and stay deal. We had an early morning flight so this was the perfect choice. We had dinner in the Brasserie within the hotel which was a bit pricey but absolutely superb. Room was spotless and very comfortable with a great view over the airport. From shutting the door of... More

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Singapore, Singapore
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After getting off a long flight this hotel was a god send and so nice to be able to walk to from the terminal. Room was nice and I got room service which was efficient and top quality. No complaints about the hotel except sometimes it took longer than what I would consider acceptable to wait for the lift. In... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Warren-Watson, Thank you for taking the time to post your comments regarding your most recent stay in our hotel. I was delighted to hear that you had a comfortable and enjoyable stay. If you would like to book a runway view, then please contact our reservations team at slg@sofitelgatwick.com. I do hope that we have the pleasure of welcoming... More

cornwall
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Once again the Sofitel was our choice for an over night stay. It just gets better each time we use it. Value for money is great and it is a 2 minute walk to the airport. The rooms are comfortable, clean and the bed is to die for. As soon as you get into bed you just sink and fall... More

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We were welcomed as if they were really pleased to see us and upgraded on arrival as I have an AClub Platinum card. Room was on 8th floor with excellent views over the runway. Very comfortable bed and adequate bathroom with over bath shower which had good pressure. Very good Roger & Gallet toiletries. Had dinner in the Chinese restaurant... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Mick B, Thank you for taking the time to post your comments regarding your most recent stay in our hotel. I was delighted to hear that you were satisfied with your Le Club Platinum upgrade to our Luxury floor and were able to relax whilst taking in the views of Gatwick Airport’s runway. I was very disappointed to learn... More

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Additional Information about Sofitel London Gatwick

Address: North Terminal, Gatwick Airport, Crawley RH6 0PH, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Gatwick 4*
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Crawley #3 Family Hotel in Crawley #3 Romantic Hotel in Crawley #5 Business Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 
Number of rooms
518

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