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All 27 Crawley hotels

Sofitel London Gatwick

4.0 of 5 Hotel   |   North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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Sofitel London Gatwick
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86%
Ranked #5 of 27 hotels in Crawley
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Tony L
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3,767 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (561)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I stayed on the fourth floor and my rest was not disturbed at all. The bed was comfortable and the room had everything I needed: refrigerator, tea/coffee, safe, TV, ironing board and bath. The breakfast had ample hot and cold items with cakes and pastries. It's not the cheapest place to stay but you have the convenience of being next... More

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Eastbourne
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have stayed here twice prior to flying from Gatwick. The rooms are definately 5 star and the food is superb. Drinks too are of good quality. Parking is easy in the attached car park and the service is also excellent. The downside is the price. Roughly twice the cost of the Premier next door! Drinks and food were also... More

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Sheffield, UK
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night before a flight out of Gatwick North Terminal. I had booked a family room - wow - there were two adjoining bedrooms with large, very comfortable beds and televisions in each room - why couldn't Sofitel have a comparable hotel with similar rooms in Central London?

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Dear Alexsinanan, Thank you for taking the time to post your comments regarding your most recent visit to our hotel. I was delighted to hear that you had a comfortable stay and you were satisfied with the size and quality of our Junior Suite. We do have our Sofitel St. James located in the heart of London and Sofitel Heathrow,... More

Singapore
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If I am staying at Gatwick I usually use the Sofitel. Clean, next to the terminal and fairly quiet for an airport hotel. Nothing brilliant or exciting but nothing much wrong with it. Asian restaurant is good and not too pricey for a hotel. My only major gripe with this hotel was my room only having one power point for... More

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Reykjavik, Iceland
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel prior to flying from London Gatwick. The hotel is attached to the airport (not like the "wrong" Premier inn which is a walk from the airport). It cost a bit more, but here you get what you pay for. Decent bed. Nice environment. Warmly recommend it, and would stay again.

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Dear Krissigu, Thank you for taking the time to post your feedback regarding your most recent visit to our hotel. I was delighted to hear that you had a comfortable nights stay and you found the location of the hotel convenient to catch your early morning flight. I do hope that we have the pleasure of welcoming you back to... More

Jersey, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

One of my favourite hotels. I stay here as a stop over 4 times a year. It's like coming home. Very well designed rooms with a lot of thought. The beds are up there as the most comfortable I have ever slept in. Price wise it is excellent value, although the new Premier Inn has probably helped. Even if I'm... More

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UK
Top Contributor
200 reviews 200 reviews
94 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked a room here with parking last minute.. Very organised, good price and so easy to get into the terminal.. Check in for our room was a little chaotic luckily being shortened by being a member of their loyalty scheme. However do think the hotel could be better on this front. I have stayed at the sofitel at heathrow many... More

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Derbyshire Dame
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked a family inclusive package with the hotel and car parking. The arrangements for dropping off the luggage and parking the car were extremely slick. The car park is literally round the corner from the front of the hotel. I was worried about handing our keys over having been told by the company we booked with that the car... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Dear Wheela-deala, Thank you for taking the time to review your most recent experience at our hotel. I was delighted to hear that you had a comfortable stay and found our Park and Fly package a easy and convenient start to your holiday. I would like to take the time to apologise for the issue concerning a cot in your... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

Had food in the "Urban Cafe" the waiter was very polite and food exceeded expectations, I had the Beef Strogonoff and it was cooked very well with tender strips of beef and good presentation.The room was clean and the shower was powerful but had a broken kettle for the morning coffee but house keeping amended this within 5 minuites with... More

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Additional Information about Sofitel London Gatwick

Address: North Terminal, Gatwick Airport, Crawley RH6 0PH, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Gatwick 4*
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Crawley #3 Romantic Hotel in Crawley #4 Family Hotel in Crawley #5 Business Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 
Number of rooms
518

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