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Sofitel London Gatwick

Certificate of Excellence
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North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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Sofitel London Gatwick
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Sofitel London Gatwick
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4,585 reviews from our community

Traveler rating
    2,268
    1,651
    436
    151
    79
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732
2,508
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed today NEW

Stayed for one night at the start of our honeymoon and the staff could not have been more helpful. We got an upgrade and the room was lovely. They helped us with our bags and everyone had a smile on their face. Check out was quick and efficient and it was a short walk over the covered bridge to check-in... More 

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Sandton, South Africa
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

BA decided to cancel my flight and book me on an earlier one, so I decided to book into the Sofitel Gatwick. The rooms are a bit old fashioned but are clean with good linen, towels etc. It's also really convenient for an early morning flight. However, l noticed a very low end South African wine retailing for £30.80 and... More 

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England
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

Booked a parking package. Hotel distinctly average, price somewhat less so. Rooms box-like, small and stuffy, TV remote non functional, pillows rubbish, bed moderately comfortable at best. Reception staff were efficient but the queue was too long when we arrived - some more staff on reception might be a good idea? Parking arrangements entirely inefficient - car park isn't connected... More 

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Topsham, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Closest hotel for airport. Comfy clean rooms, and food available if you want it. Stayed here 4 times so far and never disappointed yet. Good for leaving car at airport too and rates are good for location. Very easy getting off plane and driving off airport.

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Taunton, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Myself and my dad stayed here before going on holiday in January. We were met at the door by a member of staff who took our bags, and when we went in to the hotel I was a bit shocked! I didn't expect such a lavish reception - as really we were just staying there as our flight was early... More 

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Bristol, United Kingdom
Top Contributor
174 reviews 174 reviews
40 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

You couldn't ask for more at an airport ...good quality accommodation and a short walk to check in . The rooms are nicely decorated and everything works. There are a number of restaurants to eat both dinner and breakfast the next morning.

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skye
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first stay at a Sofitel hotel, and it won't be our last. For us, everything was perfect. Plenty of staff at the desk, so a fast and efficient check-in. Our room was spacious, with everything we needed, we also had one of the best night's sleep due to a very comfortable bed and pillows. The restaurant was... More 

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Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived after a 2 hour journey and were greeted by helpful and efficient reception staff who swiftly checked us in. Our double room was not huge but there was more than enough space for 2 and the bathroom was immaculate. The bed was very comfortable and we both slept very well. Unfortunately, an early start meant we did not... More 

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Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We got here and had our room upgraded, it was our wedding anniversary.What a great start, room was nice, clean, comfortable and quiet. Unfortunately my wife and I have just got back from a superfast breakfast and not because we are quick eaters.I just put my knife and fork down and a foreigb waitress came across and took my plate.... More 

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