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Sofitel London Gatwick

Certificate of Excellence
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North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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Park, Sleep & Fly
Best prices for: 1 room 1 guest
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Sofitel London Gatwick
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Sofitel London Gatwick
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4,557 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

We have stayed at the Sofitel twice prior to travelling. the first time, my husband ordered champagne for the room as it was our honeymoon band the Sofitel upgraded us. We had access to the free lounge where they served food and drinks. It was a wonderful way to start our holiday. We stayed again with our family, in standard... More 

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12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived in at 1am from Crete and was going to Paris the next afternoon. The staff at the desk made it so easy to book in we where in the room within 10 mins off arriving at the hotel. We where flying out at 3pm our check out was pushed back until 12 so we had plenty of time... More 

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London, United Kingdom
Top Contributor
98 reviews 98 reviews
53 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very pleasant stay at the Gatwick Sofitel. Comfortable room, convenient location at the entrance to the north terminal, tasty breakfast, very considerate staff (Zuzanna (?) from Slovakia was particularly helpful on reception) and good quality loo paper - which you can't say about every chain hotel these days :) Would definitely stay again. The only downside is the cost of... More 

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 nights, one at the beginning of holiday and at the end. Very easy to find, we pulled up outside as we were unsure where car park was as we had booked a park and stay deal, concierge directed us in right direction and took our luggage up to reception for us. Check in was quick... More 

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scottish borders
Top Contributor
75 reviews 75 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Not bad for an airport hotel , clean , comfy and practical , nice courtyard sitting / eating area gives it a bit of atmosphere , very helpful staff , will stay again instead of the premier or Hampton by Hilton

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20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Heard bad and good reports about this hotel. We had a family room which was two rooms and massive. It was clean and comfortable. A nice start to our holiday. We didn't eat at the hotel so cant comment on breakfast or restaurants.

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London, United Kingdom
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed before our flight the next day. Check in was efficient and friendly. The cot we requested was waiting for us in the room which was great as we arrived late and our child was asleep. The room was a good size allowing us to repack even though we had a travel cot in there. Room service had a... More 

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Sheffield, United Kingdom
13 reviews 13 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for the night before an early flight, and could not have wished for a better place to stay. The hotel is modern, clean, and efficient in every way required by travellers. Parking is adjacent and easy, and reception was quickly and efficiently processed by one of a bank of receptionists. The room had everything... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Brilliant service by friendly staff, the hotel is a wonderful touch of luxury before a holiday. Didnt hear a single aeroplane considering how close to the airport the hotel is. Only disappointment was the food, £20 for burger and chips, the chips were great but the burger was dry and tasteless. It wouldnt put me off staying again tho. :)

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Mambo05, We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. I was happy to hear that you are pleased with our hospitality and accommodation, however I was disappointed to learn that your meal did not fully meet with your expectations. I am glad to hear though that this has not discouraged you from staying... More 

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