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Sofitel London Gatwick

Certificate of Excellence
Hotel website
North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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Sofitel London Gatwick
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Sofitel London Gatwick
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4,667 Reviews from our TripAdvisor Community

Traveler rating
    2,302
    1,681
    449
    153
    82
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745
2,562
359
567
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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sheffield
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Of the hotels stayed at Gatwick this is the most modern I've stayed at. Very good for departing from North terminal. The restaurant s always are very busy so ensure you book or expect a long wait. Also the breakfast restaurant very small and cramped and was a queue, for an airport hotel this does need addressing. Overall nice stay... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed prior to a very early morning flight. We arrived at 2pm and were greeted by very friendly helpful doormen. Check in was smooth and easy however I did note that later in the day queues built up but they seemed to go down fairly quickly. The room was comfortable, and quiet. We ate in the Urban cafe and... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

With our flight in delayed by 3 hours it was a very brief overnight stay. Arriving at 2.30am the check in was swift and as we needed quick breakfast in room at 7am, they sent someone straight up to collect our request. Nice big suite for the 4 of us with comfy beds and good blackout curtains. Very quiet too.... More 

Was this review helpful? Yes 1
Haywards Heath, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our daughter was having an end of A levels party and whilst my wife could have slotted in I certainly had no desire....! So it was off to Gatwick for a romantic and relaxing night and we treated ourselves to an 8th floor room with the added "Club Lounge" package for canapés/drinks/breakfast. From arrival through to check-out a truly superb... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Evesham
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Although this is a very busy hotel with guests checking in and leaving throughout the day and night, and in most cases only staying for a few hours, the reception staff are excellent and seem to be genuinely interested in the purpose of the stay and onward destination. This helps to make it feel like the start of the holiday.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location wise, if you are departing from the North Terminal you can't get much closer than the Sofitel! Rooms are spacious, modern, quiet and have the most comfortable beds of any hotel I have stayed in. Checking in was busy but the reception staff were very efficient and managed the queues very quickly and before long I was in my... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here again prior to a flight to America. Even though we fly from South Terminal, this is the only decent hotel connected to the airport. Friendly, helpful staff, nice restaurant (but not much choice on the menu). Plus there is an empty fridge in the room, which is always handy. Can't recommend this hotel enough.

Was this review helpful? Yes 1
essex, england
Contributor
17 reviews 17 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It is very handy when travelling from Gatwick North or South terminal if you have an early flight. I have a 2 hour drive to Gatwick, so if I have an early flight, staying the night before is essential. Park and fly package make life nice and easy, dropped the wife off at the door and the bell boy helped... More 

Was this review helpful? Yes 2
St. Albans, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in a Junior Suite with our two children (11 and 9) for one night before an early flight. It had everything that we needed from an airport hotel - access directly into the terminal, good soundproofing and efficient service. The junior suite works well for families - one master bedroom and a connecting room with twin single beds... More 

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