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All 24 Crawley hotels

Sofitel London Gatwick

4.0 of 5 Hotel   |   North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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Ranked #4 of 24 Hotels in Crawley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Trevor J London, United Kingdom
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4,166 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed 2 days ago NEW

This Sofitel Gatwick is so unlike the luxurious Sofitel of New York and other places. This is a run in the mill mediocre airport hotel that crown many mega airports. There was a fire alarm at 11 PM and everyone was asked to walk down the stairs to street level. Walking outside, another mechanized announcement said "The problem has been... More

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20 reviews 20 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived about 3 hours ahead of the stated check in time. I approached the desk and asked if we could have early check in. The attitude of the man on the desk wasn't very welcoming. I felt like he was talking down to me. He said he would put us on a waiting list for a room for 30... More

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London, United Kingdom
19 reviews 19 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed one night in this hotel and found it to be okay. Its an excellent location for south and north terminal and excellent value for parking the car just couple minutes walk away. Whilst here I had an evening meal which was what I would call very average and very expensive for what it was and the breakfast I... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour cliff48, Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. I was very pleased that you found our accommodation to your satisfaction, however I am sorry that other aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide... More

Birmingham, United Kingdom
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Frequent visitor on Company business - very much an Airport hotel with 24 hr activity. Beds very comfortable, rooms clean - but beware cleaners on duty very early in the morning. No opening windows - last visit I picked up a cold through the air-con. Breakfast good but ask for pot of fresh tea, failure to do so leads to... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Tony B, Thank you for posting your comments relating to your most recent stay at the hotel. As you have correctly observed the windows in our hotel do not open. This is due to health and safety reasons; therefore, all of our rooms are provided with individually climate controlled air conditioning for our guests comfort. For your convenience, we... More

Bergen, Hordaland, Norway
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Easy access by train from the south terminal or directly from the north terminal. Good bar and restaurants. Excellent service in the bar area. I use this hotel once a month when I travel to work in Africa.

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Roald K, Thank you for taking the time to review Sofitel London Gatwick. I was delighted to hear that you found the hotel convenient for your needs. We do hope that we may have the pleasure of welcoming you back in the near future. Sincerely, James Berry General Manager More

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Additional Information about Sofitel London Gatwick

Address: North Terminal, Gatwick Airport, Crawley RH6 0PH, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Hotel Style:
#1 Luxury Hotel in Crawley
#2 Romantic Hotel in Crawley
#3 Family Hotel in Crawley
#4 Business Hotel in Crawley

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