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All 26 Crawley hotels

Sofitel London Gatwick

4.0 of 5 Hotel   |   North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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Ranked #5 of 26 Hotels in Crawley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lesley G Selby, United Kingdom
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3,994 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Selby, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband & I stayed overnight here due to the location at the North Terminal of the Airport. We booked the car in on the Park & Fly & also booked a deal to include breakfast & a two course evening meal on the previous night prior to our flight. The Hotel was easy to find & there is an... More

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Wirral
Top Contributor
57 reviews 57 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We decided to stay here so we could walk through to the terminal and took advantage of Gatwick late night check in the day before our flight so we could avoid the queues and get rid of our cases. Great idea as we found out our 13.45 flight had been cancelled and were able to rebook on to the 7.15... More

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Buckinghamshire
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed overnight, before an early morning flight. Opted for parking within the package which worked out perfectly as it was onsite of the hotel. Easy check in, room was very clean and a good size. Bathroom was extremely clean and not at all tired! We had a really lovely buffet breakfast which was of a very good standard with excellent... More

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Canterbury, United Kingdom
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here the night before an early morning flight. Key drop for our car was painless although the man at the desk wasn't convinced of us going back to our car the next morning although we assured him we needed to be at the airport at 4am so wouldn't interfere with the car being moved. (thankfully my father advised... More

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Amersham, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Arrived the evening prior to an early morning flight. Good location with easy access to the terminal. Intended to have a quiet cocktail before an hour's wait for dinner (!) but sadly, the hotel could not cope with the volume of customers due to several flight cancellations. Appalling service in the Kua Bar. One barman serving who was extremely overworked... More

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Kingsbridge, United Kingdom
Top Contributor
90 reviews 90 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I complained about quite a few things in my last review of this hotel and I am delighted that management has sorted some of them out. When we arrived early evening there was a very long queue of people waiting to check in. Unlike last time a row of receptionists were dealing with people quickly and effectively and we had... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Nfarmer13, Thank you for taking the time to post your comments regarding your second stay in our hotel. I was delighted to hear that this stay was much more enjoyable and that you were pleased with our services and accommodation. If you happen to have any special requests prior to your next stay then please contact our Guest Relations... More

Gatwick
1 review
4 of 5 stars Reviewed 3 days ago NEW

Warm welcome at desk. Porter on hand. Pleasant we'll designed interior. Spacious lobby and room. Great bed, so spent a restfull night before travelling next day. Easy walking access to airport was without the usual taxi or train stress. Our best night of this visit.

Review collected in partnership with Easytobook.com

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Richard C, Thank you for taking the time to post your comments regarding your most recent stay in our hotel. I was delighted to hear that you experienced an enjoyable stay and were able to get a good night’s sleep before your flight. We look forward to welcoming you back to the Sofitel London Gatwick. Sincerely, James Berry General... More

Chesterfield
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location was perfect - just a short walk to the terminal over a covered bridge. Room large and comfortable. Great place to start a holiday. We also booked parking which was easy and efficient. We ate the the bistro restaurant and drank in the bars. Food and service good. We booked a package with room, parking, dinner and breakfast. However,... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour DrJElla, Thank you for taking the time to post your comments regarding your most recent stay in our hotel. I was delighted to hear that you had an enjoyable stay and found the location of the hotel convenient for access to the terminal. If you happen to have any special requests or queries prior to your next stay then... More

bristol
Top Contributor
160 reviews 160 reviews
40 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Booked fly and go. On arrival we were very disappointed that the lifts to the reception to the desk to deposit our car and keys had broken down. So therefore we had struggle with cases and bags down 4 flights of stairs! This was not a great start to a relaxing get away before our Big trip to Cuba. This... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour BristolDawn, Thank you for taking the time to post your feedback regarding your most recent stay in our hotel. I was glad to hear that you were pleased with our convenient location and enjoyed our breakfast. I sincerely apologise that our lift was out of order during your stay and for the inconvenience caused on this occasion. We do... More

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Additional Information about Sofitel London Gatwick

Address: North Terminal, Gatwick Airport, Crawley RH6 0PH, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Gatwick 4*
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel

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