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Hilton London Gatwick Airport

#23 of 28 Hotels in Crawley
GreenLeadersSilver level
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South Terminal Gatwick Airport, Crawley RH6 0LL, England
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Park & Fly from £139
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5,342 Reviews from our TripAdvisor Community

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Milton Keynes, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

Another airport hotel that, like a motorway petrol station, takes advantage of its captive market. You expect to pay a slight premium for drinks and food but Amy's Restaurant was pretty much top end in price, although the food was decent. But £14.99 for Internet access in your room is little short of a rip off these days. Not the... More 

Helpful?
Thank IanJH68
London, United Kingdom
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a lovely stay here before our holiday... it included bed...breakfast...and access to the executive lounge... In there they serve food and free drinks before dinner... so enjoyed several vodkas before dinner.... room was lovely and so was the breakfast in the morning. would defiantly return

Helpful?
Thank 147eddie
Newcastle upon Tyne, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed at this hotel for one night in September on our way to Florida. We normally stay at the Sofitel but we decided to try the Hilton as it seemed better value plus it was in the same terminal we were flying from. It was our 9th wedding anniversary so we requested a room so we could see the... More 

Helpful?
Thank ladyluck0612
Hong Kong Region, China
1 review
1 of 5 stars Reviewed yesterday NEW

I would never use this hotel again. We checked in around 10pm and the queues were long. The trick is to go to the shorter Hilton Honor queues which were shorter, better manned but most guests were not members. The room is spartan with no bottled water, pillows the thickness of bath mats and 'Action Lines" apparently unmanned. Despite complimentary... More 

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Thank csfsing
Berkshire, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed night before our flight as we normally do - however this time the pillows were as flat as pancakes and no spare ones in the wardrobe. Every time one of us moved, the bed creaked and woke the other one up - we've both hardly had any sleep. Added to that we were right by a lift and... More 

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Thank Lindie163
Osmotherley, United Kingdom
Level Contributor
173 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed overnight prior to morning flight. Parking could not be easier and few yards from hotel Garden restaurant buffet v good value for money at £26. Other meals looked expensive by comparison Food at buffet was good quality Rooms fine , nothing exceptional but as expected Only criticism is parking instructions not that clear. Park in short stay red. Go... More 

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Thank Ian G
Cardiff, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a 5 hour bus ride to Gatwick airport and on arrival at the desk we were told we were automatically upgraded which is nice to hear. Lovely room warm and comfortable. Nice bar in the foyer reasonable prices but best of all you are 5 min walk from checking in desk in the airport perfect.

Helpful?
1 Thank debandwayne
Venice, Italy
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is Clean and very close to the south terminal. Nothing of special, it is little bit old fashioned. Good choice for sleep week between two flights. Good breakfast buffet. It should be better and cheaper Long wait at the garden pub

Helpful?
Thank wuwuzela
South London
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I booked this hotel one night before we departed for Caribbean holiday. We were disappointed in the restaurant menus available and found the prices quite high. We were given a room directly off the lobby and was disturbed throughout the night by other guests moving around the hotel. The hotel did display notices to other guests to... More 

Helpful?
Thank Toni66
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation: I am sorry to see by the scores achieved we did not reach expectation. Your post has been passed to the relevant managers for review with their teams. Yours sincerely, Guy Hilton, General Manager More 

northampton
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Hilton hotel is a great way to start your holiday.Before we set off for Jamaica we stayed overnight,car park deal.Checked our luggage in at the airport then booked in. really good relaxing stay before a long flight.Room spotless.Would stay again!

Helpful?
Thank mckpostie
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing the Hilton London Gatwick for your accommodation on this occasion. I was absolutely delighted to see the scores you gave and to read your terrific 'review' and I cannot thank you enough! Thank you for your endorsement and we very much look forward to welcoming you back. Guy Hilton, General Manager More 

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