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Copthorne London Gatwick


Hotel class 4.0 of 5
Copthorne Way, Copthorne, Crawley RH10 3PG, England
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Reviews you can trust

54% Do not recommend
3.0 of 5 stars 135 reviews
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All (135)
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3 of 5 stars
the_vostok   12 contributions
Chester, England
Nov 7, 2009 | Trip type: Business

Stayed one night at the Copthorne Hotel Gatwick Airport. Superficially, the hotel looks olde worldy but in closer inspection it is a budget hotel that is sold on the antique charm. Parling and check-in were straight forward. The decor at Reception was pleasant. I was allocated a room on the ground floor that was reached via probably the longest corridor... more

Management response from
Gatwick8, General Manager

Thank you for taking the time to write a review on our hotel. We appreciate your feedback and comments which have been discussed with members of our management team. Thank you very much for your compliments regarding our staff. We hope you will return again soon. Yours sincerely, General Manager

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1 of 5 stars
boudinblanc   3 contributions
vancouver
Nov 7, 2009 | Trip type: Business, Solo travel

From the moment I arrived at my "luxury" room with whirlpool spa bath and the smell of rising damp hit me, and i spotted the peeling wallpaper and stained paintwork - i knew this was going to be sub-optimal. The bathroom was an absolute joke of fading glory and peeling varnish, the carpet was threadbare and dusty - the windows... more

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4 of 5 stars
roger2002636   3 contributions
witham, essex
Nov 6, 2009 | Trip type: Couples

stayed here for 2 nights in August, got a good deal on e-bay=two nights with dinner and breakfast 2 mornings, stayed in one of their club rooms, with jacuzzi and other extras, rooms are a little dated, need bringing into the 21st century, but were clean and practical. Queen size bedlovely and comfortable. breakfasts here are lovely-everything you could wish... more

Management response from
Gatwick8, General Manager

Thank you very much for your compliments following your stay with us. We hope we may look forward to welcoming you back again very soon. Best wishes, General Manager

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5 of 5 stars
T3TCA   8 contributions
T3TCA
Oct 31, 2009 | Trip type: Business, Family

we stayed at this hotel on route to barbados . I can not fault this hotel at all it is a great for a stop over on route to Gatwick more

Management response from
Gatwick8, General Manager

Thank you very much for your feedback on the hotel, much appreciated. We do hope you will come and visit us again soon. Best wishes General Manager

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3 of 5 stars
bluepokadots   5 contributions
Scotland
Oct 21, 2009 | Trip type: Couples

We stayed here for one night as we had an early morning flight from Gatwick. First impressions were the staff are very friendly and helpful. We had to be at the airport for 4am - before the hotels shuttle service started - but a taxi was only a 10 minutes drive and cost £8 so it is really handy for... more

Management response from
Gatwick8, General Manager

Thank you for taking the time to write a review on our hotel. We are glad to hear you enjoyed your stay prior to your holiday and that we provided good value for money. We hope to see you again soon. Kind regards General Manager

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1 of 5 stars
Alwaysinahotel78   3 contributions
Cambridge, England.
Oct 20, 2009 | Trip type: Business, Solo travel

Firstly, I love to stay in hotels that are not the standard Marriot or Sofitel, something with a bit of character. This hotel could be just the choice. But it's not. Set in a lovely old house, nice bar area and food and dining is fine. The fake fire place is a bit of a atmosphere killer, but a little... more

Management response from
Gatwick8, General Manager

Thank you for taking the time to write a review following your stay. We are extremely sorry we did not meet your expectations, however, thank you once again for your comments which have been addressed. Yours sincerely, General Manager

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2 of 5 stars
ONEEYEDPETE   1 contribution
SUFFOLK,UK
Oct 14, 2009 | Trip type: Couples

I stayed at this hotel for one night prior to flying to the US for a holiday. The restaurant menu was very limited and we did consider going out to eat at a large pub/restaurant which you pass a few hundred metres before reaching the hotel. Wish we had, but we were tired. Ordered a fire baked pizza in the... more

Management response from
Gatwick8, General Manager

Thank you for your review following your stay with us. We were very pleased to read you enjoyed your stay prior to your holiday. Thank you also for your comments regarding our staff, we hope to welcome you back again soon. Yours sincerely, General Manager

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4 of 5 stars
Xayna   3 contributions
Weston-super-
Oct 14, 2009 | Trip type: Couples

We decided to stay at the Copthorne after looking at the prices for parking for three weeks at Gatwick. We found that we actually got a much better deal having a king club room and parking for 22 nights than having to drive overnight and park at one of the airport carparks. Our stay there was the start of a... more

Management response from
Gatwick8, General Manager

Thank you very much for writing such a complimentary review on our hotel. We were very pleased you enjoyed yourselves so much prior to your holiday. We very much hope to see you again soon. Yours sincerely, General Manager

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3 of 5 stars
CardiffCaroline   2 contributions
Cardiff
Oct 12, 2009 | Trip type: Couples

We booked this off Late Rooms and paid £95 for room only which included a weeks car parking. The hotel location is convenient to the airport however the photograph on their website is taken at a very clever angle and does not show the bus stop and all the cars parked around the front entrance. We had an evening meal... more

Management response from
Gatwick8, General Manager

Thank you for taking the time to write a response on our hotel. All your comments have been noted and discussed with our management team. We hope you will consider returning to us before your next holiday. Yours sincerely, General Manager

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1 of 5 stars
Highway88   1 contribution
vancouver, BC
Oct 8, 2009 | Trip type: Solo travel

I travelled for 30 days in Europe and had a long lay over in London, so I booked this close to the airport to get some ZZ's to rest up before a 10 hr flight home. Needless to say, the moment I arrived at the airport trouble began. On their website, no information of where to catch the shuttle and... more

Management response from
Gatwick8, General Manager

Thank you for taking the time to write such a comprehensive review on our hotel. All feedback from our guests is treated very seriously indeed. We are extremely sorry we did not meet your expectations during your stay and once again wish to assure you that we have taken note of your comments. Yours sincerely General Manager

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Copthorne London Gatwick Also Known As

  • Copthorne London Gatwick Crawley
  • Copthorne London Gatwick Hotel Crawley
Address: Copthorne Way, Copthorne, Crawley RH10 3PG, England