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Copthorne Hotel Effingham Gatwick

4.0 of 5
West Park Road | Copthorne, Crawley RH10 3EU, England
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Copthorne Hotel Effingham Gatwick
Ranked #22 of 25 hotels in Crawley
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442 reviews from our community

Traveler rating
    43
    108
    105
    94
    92
See reviews for
Families
70
 
Couples
198
 
Solo
30
 
Business
65
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
London, United Kingdom
1 review
5 of 5 stars Reviewed May 20, 2013 NEW

Great prices, awesome service and very close to the airport and no noise from the planes Been here few times before and enjoyed it even more this time. Were going on a 2 week vacation and had to wake up at 4.00am with 2 kids to get ready. Received wake up call in time and taxi arrived as ordered. At... More

Was this review helpful? Yes
Sittingbourne, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 19, 2013 NEW

Stayed here as part of a park & fly deal with APH. Far enough from Gatwick to not have noise problems & close enough to APH for a quick & easy transfer. Food in the restaurant was excellent, and even better with 50% off if you have a Taste Card! Apart from the tired carpet in our room, nothing negative... More

Was this review helpful? Yes
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
May 20, 2013

Thank you very much for your recent review. We were so glad to read you enjoyed your stay and parking with our partners, APH. As you say, we are so lucky to be close to the airport but do not suffer from any flight noise. Hoping to see you again soon and that you had a nice holiday. Best wishes... More

Hythe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2013

A beautiful hotel in gorgeous surroundings. I would never have known such an idyllic location existed so close to Gatwick. The staff were amazingly helpful and friendly, my sleep was undisturbed and the room actually had a full size bathtub I could lie down in, not crouch in like most hotel rooms. The water pressure was very good as well.... More

Was this review helpful? Yes 1
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
May 8, 2013

Thank you very much for your complimentary review following your recent stay. We were so glad to read how much you enjoyed your stay and that you would not hesitate to return. We hope to look forward to welcoming you back very soon. Kind regards Guest Relations Manager More

Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 6, 2013 via mobile

We arrived at the hotel after a four hour drive, was very impressed with the reception, but not happy that I had to knock on the door to find staff for reception after standing there for nearly ten mins. Was greeted by a very rude grumpy guy was given the keys to our room well what can I say, I've... More

Was this review helpful? Yes 3
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
May 8, 2013

Thank you very much for posting a review following your recent stay with us. We are very sorry you felt so disappointed with the standard of accommodation provided as well as receiving poor service. All reviews are read and actioned by our management team so thank you once again for taking the time. Yours sincerely, Guest Relations Manager More

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Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 4, 2013 via mobile

Stayed for 1 night as was cheap to include airport parking. Hotel is in desperate need of attention. Reception is lovely but once you get past that its awful. Our room had damp and mould all over the walls and ceiling, wallpaper peeling off the walls, lights broken, smashed taps and tiles in the bathroom. When my boyfriend complained he... More

Was this review helpful? Yes 3
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
May 7, 2013

Thank you for taking the time to post a review following your recent stay with us. We are very sorry you were so disappointed with your stay and wish to assure you your comments have been noted. Please accept our apologies, we do hope you felt we offered value for money and glad you found our location convenient for the... More

Milan, Italy
Top Contributor
140 reviews 140 reviews
21 hotel reviews
Reviews in 41 cities Reviews in 41 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 1, 2013

Given likely constraints, this was a very good stay. We got sent here by the airline who had canceled our evening flight and rebooked us on the morning one. Trip from Gatwick is 40 minutes long, still picturesque, and it buys you quiet - planes and cars are out of ear. We did expect penny-pinching, since the airline had probably... More

Was this review helpful? Yes 1
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
May 3, 2013

Thank you very much for your recent review. We are sorry you had the inconvenience of your flight being delayed, however, we were very glad to read you were well looked after and had a comfortable stay, also that the food and services provided were satisfactory. We very much hope to welcome you back in the future under differenent circumstances.... More

London, United Kingdom
1 review
4 of 5 stars Reviewed April 21, 2013

We were very pleased with this Character Hotel. It had everything we wanted. Good Value for money, nice size room, lovely and warm on a freezing March night, clean linen and towels and very helpful staff. There was a Restaurant & Bar on site good range of food offered at reasonable prices. We used it for one night before our... More

Was this review helpful? Yes
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
April 24, 2013

Thank you very much for your recent review following your stay with us. We were very pleased to read how much you enjoyed your stay and found we offered good value for money. We hope to welcome you back very soon. Best wishes Guest Relations Manager More

Trafford, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 20, 2013

This is rather a poor version of a Copthorne and an even poorer version of a four star! Let's start with the positives. The reception area is fine and staff welcoming. The location is quiet not even the sound of aircraft considering LGW is so close by. The rooms are a decent size as is the bathroom. There's plenty of... More

Was this review helpful? Yes 2
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
April 24, 2013

Thank you for your review following your recent stay with us. We are very sorry you felt so disappointed with your overall stay. Please be assured we have noted all your comments which have been taken very seriously. The computers available in the lobby for guests' use are provided by an outside company who set the charges. I am very... More

Bridgend
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 14, 2013

Booked this hotel via 'Undercover Hotels'. The cost was very reasonable = 13 nights parking, 1 night accommodation for £79. The hotel was comfortable and staff were very accommodating. Dinner in the restaurant was good. The car was very safe and remained onsite whilst we were away. Will definately use this again

Was this review helpful? Yes 1
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
April 16, 2013

Thank you very much for your recent review following your stay with us prior to your holiday. We were very glad to read you felt we offered good value for money and that your car was safe with us during your holiday. Thank you very much for taking the time to post a review and look forward to seeing you... More

Delray Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 12, 2013

I have not stayed in a dump like this one since I was a teen with no money. This hotel is in such disrepair it should be torn down. I have stayed at Millennium hotels all over the world and they would be much better off cutting this one loose. The only reason I can see for anyone ever staying... More

Was this review helpful? Yes 2
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
April 16, 2013

Thank you for your review following your recent stay with us. We appreciate your comments which have been circulated to our management team. Please accept our most sincere apologies for your disappointing stay, particularly as you are a regular user of Millennium Hotels. May we assure you your comments have been taken very seriously. We do hope you enjoyed the... More

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Additional Information about Copthorne Hotel Effingham Gatwick

Also Known As:
Copthorne Hotel Crawley
Address: West Park Road | Copthorne, Crawley RH10 3EU, England
Phone Number:
Region: United Kingdom > England > South East England > West Sussex > Crawley
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Crawley
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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Copthorne Hotel Effingham Gatwick
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