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All 26 Crawley hotels

Copthorne Hotel Effingham Gatwick

4.0 of 5 Hotel   |   West Park Road | Copthorne, Crawley RH10 3EU, England
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Ranked #24 of 26 Hotels in Crawley
A recent review
3 of 5 stars reviewed 4 days ago
Gillian Y Southend-on-Sea, United Kingdom
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723 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Rainham, Kent, United Kingdom
Top Contributor
52 reviews 52 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Great for Weddings, awful hotel. Another wedding and another reception here but the hotel remains so tired it's limping. The rooms are so awful, they don't merit a wedding occasion. If they gave the hotel one star it would be one too many. The sooner they invest in the hotel, the better.

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Southend-on-Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night plus parking for 8 days. it seemed a reasonable cost but there are lots of hidden extras. you have to pay for your transfers to and from the airport 4.50 pp to gatwick and 12.00 for a taxi back although the service was good. very expensive to eat and drink in hotel, so it all... More

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Lincolnshire
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for 1 night before flying from Gatwick, I have to say it's showing it's age.... The lobby area greets you well and the check in service was friendly and efficient, however once we were on our way up to the room you can see the signs of age (scraped walls, damaged carpets) and the decor is very... More

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Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review

Thank you for your recent review following your stay with us. We were glad ro read our staff extended a friendly welcome to you. We are aware that areas of the hotel are in need of decorating and updating, our refurbishment has been delayed for a short while, however, it is still planned if only slightly delayed. Thank you once... More

Cheltenham, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent value for money on hotel and car parking for 11 days. They charge for wifi as there is rubbish signal and the price for that connection is pretty steep! Also we arrived at 7 and when walking in on the restaurant part we was told there was nowhere till 9:30 although we could see lots of empty tables! We... More

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Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review

Thank you for your recent review following your stay with us. We were glad to read you found our park and stay package offered good value for money, of course, we were very sorry you did not enjoy your meal in the Sports Bar, I believe we were very busy that night but realise this is no excuse. Hopefully, you... More

Devon UK
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel looks ok from the outside. Reception is ok too. The lifts are the slowest I have ever encountered. When we got to our room after a long journey with a small child, the room keycard wouldn't work. My husband went to reception and returned with a gentleman from reception wwho clearly thought we didn't know how to use... More

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Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review

Thank you for taking the time to post a review following your recent stay with us. We are very sorry there were several aspects of your stay you were unhappy with . Very occasionally our key system does not work correctly and we will always help a guest in this instance. What concerns us more are your comments regarding cleanliness.... More

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel, friendly staff! The only down point would be how expensive the bar is and slightly dated rooms! However great night stay, very close to the airport. Would stay there again! Also can pay for wifi

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Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review

Thank you very much for posting a review following your stay with us. We are so glad you enjoyed the hotel and were well looked after by our staff. As it happens, we are just 6 miles exactly from the airport, it takes about 15 minutes. Thank you very much for awarding your stay 5 stars, that is the top... More

Oxfordshire UK
Contributor
20 reviews 20 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night before flying to Venice from Gatwick. Its a typical airport hotel, slightly rundown in places but offered a friendly service and the food was tasty and reasonably priced. I would stay again if travelling from Gatwick airport.

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Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review

Thank you very much indeed for your recent review, we were very glad to read you found your stay comfortable and that we are convenient for Gatwick Airport. We were very pleased to read you would be happy to return, hoping you had a wonderful trip to Venice and we look forward to welcoming you back next time. With best... More

Devon
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a none smoking hotel. however they do have rooms with balconies and they have table and chairs and a ash tray. We booked this hotel for one night and to leave the car while we went on holiday, we arrived at 9.00 pm booked in, staff very helpful room good size and clean however the hotel is in... More

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Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review

Thank you very much for your recent review following your stay with us. Yes, smoking is permitted in our rooms which have balconies so we provide this facilitiy as long as smoking takes place outside on the balcony. Our preferred taxi company charge £11.50 each way to or from the airport. We believe this is quite reasonable for the airport... More

Derbyshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel one night before flying out the following morning so we didn't spend too long in the hotel but the staff were really friendly & helpful. We had drinks in the bar during the evening, the bar could do with upgrading but nice friendly atmosphere. The room had a little balcony & lovely views, it was clean... More

Was this review helpful? Yes
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review

Thank you very much indeed for your recent review following your stay with us. We were very glad to read you enjoyed your stay and were well looked after by our staff. Thank you very much for your comments. We hope you had a lovely holiday and we look forward to welcoming you back next time. With best wishes Guest... More

Swindon
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed with my husband and daughter for a night before an early flight. Nice grounds, nice staff. That's where the good stuff ends. The decor is very tired and dated... A paint job is urgently necessary. Scuff marks on all doors and walls etc all leading to the place feeling like it's unloved. Rust on the bathroom fittings and carpet... More

Was this review helpful? Yes 1
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review

Thank you very much indeed for your recent review. We were pleased to read our staff looked after you well and that you enjoyed the grounds and surroundings of the hotel. Of course we were very disappointed that other aspects of your stay did not meet your expectations. Please be assured your comments and feedback have been noted, all guest... More

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Additional Information about Copthorne Hotel Effingham Gatwick

Address: West Park Road | Copthorne, Crawley RH10 3EU, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Copthorne Hotel Effingham Gatwick 4*
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Also Known As:
Copthorne Hotel Crawley

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