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All 25 Crawley hotels

Europa Gatwick

3.0 of 5 Hotel   |   Balcombe Road | Maidenbower, Crawley RH10 7ZR, England
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Europa Gatwick
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Ranked #25 of 25 Hotels in Crawley
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1,555 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

You'll stay here because you need to rather than want to. Mostly workmen and air passengers. It's tired, dated, and my room obviously used to be a smoking room but it's ok if you get it very cheap. Parking is a nightmare. However, staff are nice (apart from one miserable duty manager), room was quiet and breakfast just fine.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

My room was clean. The staff were pleasant. Can't complain especially as I got upgraded to the hotel from the lodge. And at £35 a night the value for money was excellent. Didn't eat here so can't comment on food.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

Booked to stay both before and after our holiday. yes its cheap (ish) the heating is switched off at 10pm and on again at 6am our room had badly fitting windows that were letting in a very cold "breeze" we could not get warm at all in the night. Also the room had dust and dirt under tables, mould on... More 

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Reading, United Kingdom
Top Contributor
58 reviews 58 reviews
31 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Yes, it was cheap, yes maybe we got what we paid for. But we have paid similar amounts for a night in several Travelodge hotels which have been far better value. We had been 'upgraded' to the Europa from the Brittania Lodge so goodness knows what the latter is like! To be fair the linen was clean but the furniture... More 

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Bath, United Kingdom
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We always stay at the sister hotel (The Russ Hill) but got moved due to refurbishment. The hotel is easier to get to but the journey to the airport is longer. Yes the hotel Is showing signs of wear and tear but it is clean and comfortable and the staff polite and helpful. We paid £78.50 for 2 rooms and... More 

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EuropaGatwick, Guest Relations Manager at Europa Gatwick, responded to this review

Thank you for your comments. We have and we are in the process of painting throughout the hotel and waiting news on some new furniture. The hotel is of an older character. We do have a Duty Manager on at all times and if he/she had been made aware of the food issue something would have been done for you.... More 

Mission, Canada
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We had planned to stay in another hotel but were assigned this one at the last minute. The hotel was dark, the carpets in our room were literally threadbare. We paid for a carvery dinner at check in and when we went to the restaurant were told that they didn't have it and there was a buffet. The roast was... More 

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Tenerife
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

People never fail to amaze me! I am a regular visitor to this hotel on my travels as it is basically a park&fly. But @ Xmas / New Year they do special packages. However i listened to moans & groans from clients who paid peanuts but expected 5 star. Behave. This is a well run comfortable hotel with pleasant helpful... More 

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EuropaGatwick, Guest Relations Manager at Europa Gatwick, responded to this review

We are pleased that you enjoyed your stay over the Christmas period and look forward to you returning in the future. More 

Bournemouth, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked myself & my family into this hotel as we had stayed here twice before the night before going on holiday as we were flying out of Gatwick airport. The price has always been very reasonable we paid £80 for a family room which included 15 days parking.....but....I will no longer stay here again my reasons being.....we arrived at... More 

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Manchester, United Kingdom
Contributor
19 reviews 19 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Went here for New Year with coach party. For the price, was a good hotel. Room was spacious, hair dryer, trouser press ,thermostat in room so could control heating. The only draw back was the Z bed in the wardrobe. yes the furniture as seen some years. Bathroom had a solid metal shower connected to the bath-taps instead of the... More 

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EuropaGatwick, Guest Relations Manager at Europa Gatwick, responded to this review

Thank you for your comments. We are pleased that you enjoyed the New Year with us at Europa and we look forward to seeing again, this year. More 

London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

What a hotel !! It's cheap for a reason, please please do yourself a favour and pay an extra £10 and go anywhere else! First thing they charged me to use a credit card! Then I go to the 'restaurant' £15 for a Carvery that was not fit for an animal literally disgusting. So I go to the bar for... More 

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Additional Information about Europa Gatwick

Address: Balcombe Road | Maidenbower, Crawley RH10 7ZR, England
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Europa Gatwick 3*
Number of rooms: 211
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Also Known As:
Europa Gatwick Crawley
Europa Hotel Gatwick

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