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Holiday Inn Express London Gatwick-Crawley

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Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
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Holiday Inn Express London Gatwick-Crawley
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648 Reviews from our TripAdvisor Community

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Norwich, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

The mattress was exceedingly uncomfortable, not only was it hard but it had more lumps than Mike Tyson's face. The shower started off powerful and hot but after 20 seconds ended up as a cold dribble. The hot choices for breakfast were sausage, scrambled egg and baked beans, and I say hot, I have had warmer things from my fridge!... More 

Helpful?
Thank Stephen B
Westcliff-on-Sea, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I booked a weekend away for my partner and I. The staff were more than helpful to assist us with our needs. The room and hotel were very clean. Towels folded correctly, tiolet sparkling and the shower was also mint. Breakfast was good and sadly no fresh coffee. Because this hotel uses coffee machines but the coffee tastes good My... More 

Helpful?
Thank Suzuki T
Rhoose, United Kingdom
Level Contributor
131 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice straight forward hotel. Clean, modern and quite. It was in the process of being refurbished when I was there and I had a new room – very smart with all the facilities you’d expect. No disturbance from the work, but the size of the car park had been reduced making finding a space a challenge when I arrived at... More 

Helpful?
Thank stevemhall
Northamptonshire
Level Contributor
130 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed one night in a refurbished room on the 3rd floor. Reception staff very helpful and brought a heater to my room as the blown air temperature max of 24 degrees was not heating the room. The Harvester pub is closed for a refit and the carpark spaces are reduced to allow contractors to access the site. The hot water... More 

Helpful?
Thank Sunseekers-TRIP
KatieKitapci, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Sunseekers-TRIP, Thank you for taking the time to post a review of your stay with us at the Holiday Inn Express London Gatwick Crawley. I am pleased that you enjoyed most aspects of your stay with us and subsequently scored us 4/5. I am sorry that you had a problem with both the heating and with the shower maintaining... More 

Bristol, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for 2 nights after Christmas, got a good price online, wouldn't have paid the price advertised in the hotel. Room was spacious, nice bathroom. Wobbly bed but a nice mattress! Found out at sunrise that the curtain had a hole in so the sun was blaring right in our faces so that was not a good start to... More 

Helpful?
Thank pea03
London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Nice location, recent refurb of the rooms, helpful staff and a great breakfast. Perfectly located for anyone working in the Gatwick/Horsham areas - the rooms are all very clean and you get the usual facilities with this Holiday Inn.

Helpful?
Thank Simon B
HIExpressGatwick, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

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Hertfordshire, UK
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked for the night before our holiday with a park and stay at a very cheap rate. When we arrived we were informed that there was no minibus to the airport available and that we would have to get a public bus for over the road or a taxi, as we had an early morning flight the bus was not... More 

Helpful?
Thank Alipali77
Cardiff, United Kingdom
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lovely sized room with couch,nice large shower ,great free Wi-Fi ,lots of free parking , Breakfast hit and miss sausages very nice eggs poor ..no beans for some reason Staff very very helpful Highly recommend

Helpful?
Thank malcolm g
East Kilbride, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My partner and I went on a weekend to London to sightsee. We stayed in this hotel - it was a little out of the way and is about an hour away from London city centre by train and the train station is about a fifteen minute walk from the hotel. The hotel was nice enough, nothing to rant and... More 

Helpful?
Thank Bryoni90
Calgary, Canada
Level Contributor
108 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are a family of four traveling to the UK for the second time. 1. The picked this place due to its proximity to the Gatwick airport. They dont have a shuttle to the airport but a cab took us for an early flight at 20 pounds. 2. We got the option for free breakfast, and we were not disappointed... More 

Helpful?
2 Thank Tishya S
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