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Holiday Inn Express London Gatwick-Crawley

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Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
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Holiday Inn Express London Gatwick-Crawley
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Holiday Inn Express London Gatwick-Crawley
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556 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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    (134)
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UK
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Attended here mid July for a professional seminar. Whilst the basics were adequate water bottles on the tables with glasses on the side were a slight anachronism. Buffet provided was fair and venue a little noisy.

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Blackwood, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night as we were flying from Gatwick and needed a place to stay overnight and for parking for two weeks. The room was very clean and comfy, staff was polite and helpful and arranged a taxi for us early morning. Car park was great no problems, i would definately use this hotel and carparking next time... More 

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed overnight after landing in Gatwick, was not my first, second or even third choice but had room when booked online the night before in Spain the others were all fully booked. Arriving at 7pm it was hard to find parking but did find a space eventually. If you arrive after 10pm it is easier to get a parking space... More 

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Worcester, UK
Level Contributor
156 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Standard HIE. Free parking, nice room, clean. Staff were good. We found the bed very uncomfortable, very soft by today's standards. Breakfast was OK except for the hot drinks. Whichever coffee one tasted it all tasted and looked exactly the same. Otherwise fine. We would probably stay here again as the location was good and you don't have to drink... More 

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Glasgow, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights to see family before flying out from Gatwick. Room was clean and had everything we needed. Breakfast was very good and was able to access wifi. Hotel arranged us an early morning taxi to gatwick. Have stayed here many times before and will definitely return when we are in the area.

Was this review helpful? Yes 1
HIExpressGatwick, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear CaraJane83, Thank you very much for taking the time to write a review about your recent stay here at the Holiday Inn Express London Gatwick-Crawley. I am delighted that you have once again enjoyed your stay here with us and that we were able to meet all your needs for a comfortable stay. It is always great to see... More 

Exeter, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I wasn't expecting much from this hotel, but the price we paid this was excellent value. Comfy bed, free wifi, (basic) breakfast included, ice machine, good air conditioning and convenient location. Stayed for one night and went to the Harvester restaurant which shares the same carpark as the hotel. The shower could be more powerful and there was a noise... More 

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HIExpressGatwick, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Guest, Thank you very much for taking the time to write an Tripadvisor review about your recent stay here with us. I am really pleased that you enjoyed many aspects of your stay here with us and that you found the hotel to be excellent value. As your review quite rightly mentions, all of rates include breakfast, parking and... More 

Englishman in Germany
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is representative of the Holiday Inn Express chain of hotels. These are all the same. The hotel was clean and the staff were reasonably helpful. Parking was a bit of an issue as there are popular restaurants sharing the same parking area.

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HIExpressGatwick, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Guest, Thank you very much for taking the time to write a Tripadvisor review about your recent stay here with us. I am pleased that you found the hotel to be clean and the staff to be helpful. With that being said, we always try to go above and beyond the levels of customer satisfaction and I hope that... More 

Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this hotel as we are flying from Gatwick at 3am so needed a place to freshen up and chill before hand. We arrived at 1:30 totally aware we were early and given a room fairly quickly. The room wasn't that clean, found hairs in the bathroom and the side in the bathroom had glass ring marks and looked... More 

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HIExpressGatwick, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Melvis69, Thank you very much for taking the time to write a review about your recent stay here at the Holiday Inn Express London Gatwick-Crawley. I would like to firstly thank you for choosing our hotel for your accommodation requirements and I hope that you had a safe onward flight. While I am pleased that you found our team... More 

England
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here before a very very early flight from Gatwick. Asked for a quiet room as needed an early night, the reception staff obliged with no problem and the room was very nice, clean, quiet and comfy. They were very helpful in mentioning that we could help ourselves to an early breakfast in the morning, details of the Wi-Fi and... More 

Was this review helpful? Yes 1
Manakin, Virginia, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel located minutes from Gatwick Airport. Ideal for overnight stopover before flight. Friendly, helpful front desk personnel - discussed costs of train versus taxi to the airport to help determine that taxi was the most cost-effective and convenient option for our family. Family room with pull-out sofa was already made up for us on arrival - no need to... More 

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Hotel Review Summarization

What travelers say

  • Gatwick airport(5)
  • Car park(5)
  • Reception staff(3)
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122 photos of this hotel

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