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Holiday Inn Express London Gatwick-Crawley

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Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
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1 room 1 guest
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Holiday Inn Express London Gatwick-Crawley
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571 Reviews from our TripAdvisor Community

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Traveler rating
    168
    254
    95
    35
    19
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140
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118
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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  • English first
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  • Polish first
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Nottingham, United Kingdom
Level Contributor
67 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I live almost three hours drive from Gatwick and i've used this place a couple of times now when i've had early and late flights in/out. The rooms are clean and comfortable. Checking in and out is quick and easy and there is plenty of parking (although it can get busy at times). There's tea and coffee making facilities in... More 

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I've used HIE before, but this one didn't really live up to expectations. I had arrived late back at Gatwick and needed somewhere close-ish with parking, which this is. I had a good nights sleep, it was clean, easy to find and had everything I needed. However, the place just seemed a little tired. The mattresses needed replacing, the bed... More 

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Kent, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, had very friendly staff, very clean rooms. It was also air conditioned which made all the difference. it was beside the road but was still extremely quiet. The only down fall was breakfast, it was crazy everyone cramming into a tiny space to collect their eggs and bacon, (no sausages tom or mushrooms), which they kept running out... More 

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Hamilton, Canada
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Fast check-in, staff at front desk very helpful. The rooms are clean and quite, but the mattresses need to be changed I could feel the mattress springs while sleeping, so Ididn't have a good night sleep. The breakfast need to be improved, don't have many healthy choices.

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Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night. The room was clean and a good size. Staff were ok, not brilliant customer service. No hello as you walked passed them in a corridor. We left with out having breakfast due to the breakfast area being dirty. The size of the breakfast area compared to number of guests was a joke. There were... More 

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Salzburg, Austria
Level Contributor
3 reviews
2 of 5 stars Reviewed 6 days ago NEW

Unfriendly reception staff, you can hardly get any touristic information,no wardrobe in a double room for family- we have to put our clothes on the table, room was too small and just average, breakfast was alright..

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for one night before we went on holiday. The Receptionest was very friendly and helpfull when we checked in and gave me all the details on where to go in the morning to park our car. Would stay here again. We were offered free breakfast in the morning

Was this review helpful? Yes 1
Portsmouth, United Kingdom
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, friendly and close to Gatwick. The car park has plenty of spaces and the on site Harvester is handy for a pint or food. Bar open in hotel till midnight. Slight road noise which was surprising for mid week, 2 minute drive or 15 minute walk to Crawley FC.

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Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overnight stay. Convenient for Gatwick. Not the buzziest of places. Dare I say a little on the quiet side. Yes it's probably performing a function, that is access to the airport but it is not really catering for anyone choosing the is hotel as a destination stay. Still thr room was adequately set up and the mattress afforded a reasonable... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Blueroom1, Thank you for selecting our hotel for your recent trip to Crawley and for writing a review about your stay. We regret to read that your stay at our property was only average. Your comments about our breakfast option and facilities are noted and will be shared to management for reference in improving the services we provide our... More 

Chatham, United Kingdom
Level Contributor
155 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the Holiday Inn Express for a one night stay as a convenient stopover venue near to a function we were attending. We drove to the hotel and found it easy to find from the M23 and were pleased to find that the hotel had ample (free) parking spaces, Three Bridges railway station was close by if you’re... More 

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Hotel Review Summarization

What travelers say

  • Gatwick airport(5)
  • Car park(5)
  • Reception staff(3)
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146 photos of this hotel

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Room/suite (33)
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Hotel & grounds (20)
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Dining (26)
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Bathroom (6)
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Other (3)
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