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Holiday Inn Express London Gatwick-Crawley

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Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
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Holiday Inn Express London Gatwick-Crawley
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Holiday Inn Express London Gatwick-Crawley
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507 reviews from our community

Traveler rating
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    226
    86
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here as it was close to Gatwick Airport and you should to. Why? The staff was very friendly and helped my confirm my onward journey by bus to Gatwick airport. I was concerned about catching the bus early next morning but the bus stop across the road just made it so easy. The full breakfast was available earlier... More 

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Uk
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

clean room all amenities you would need for your stay quiet room so got a good nights sleep ready for our early morning flight,only slight downsidewasthe wifi kept dropping out and had to keep re login on.

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London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Room was really comfortable, clean and modern; the bed was especially comfortable and I had no problem falling asleep - despite the room being beside the main road, showing the windows are sound-proof. Nice coffee/teas assortments upon arrival, choice of firm/soft pillows was a nice touch. The room gave the impression of an executive suit with dark woods, but the... More 

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Shropshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We would recommend just about everything for this hotel,we were going to an evening performance at the Hawth and it was just a five minute walk away. The room was beautiful ,spacious and quiet. What let it down completely was the bed! A cross between a trampoline and a jelly may be a good description, which we realised the moment... More 

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Flimwell, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We love this hotel! We've been staying here since Summer 2014 when we discovered it on a family get-together. It is situated in a convenient location for when we are travelling from Gatwick. There is a Harvester right next to it. The staff is very friendly and attentive. The rooms are always very clean and I particularly love the very... More 

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London
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Having stayed here numerous times, never have been disappointed, staff is VERY friendly and helpful. One in particular is Jack at the Front Desk has been very accommodating. Might suggest varying Breakfast, it can become boring after several days; but, good for the price. Newly renovated rooms are quite nice; but, could use heat lamp in bathroom very chilly getting... More 

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Exeter, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Twice now, very recently, we have stayed at the hotel and had free parking for short stay breaks abroad. The staff are pleasant and helpful, the food is wonderful, the service is outstanding and the rooms are excellent. I would always choose the Holiday Inn Express wherever possible.

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Reading, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff were really great, an Asian guy at reception was really helpful. We just needed a place to crash and have breakfast. This hotel fullfilled that need. But if your looking for something with a bit of class, quietness and nice rooms, this isn't for you. Skysports 1 in your room!! Very impressive, so if your a football fan, its... More 

Was this review helpful? Yes 1
HIExpressGatwick, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear SinghFLC, Thank you for taking the time to write an Tripadvisor review of your recent stay here at the Holiday Inn Express London Gatwick-Crawley. I am really pleased to read that you found the staff to be excellent and I have shared this great feedback with the team and I haven given special praise to the team member that... More 

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel for an overnight stay on our way to and from our recent holiday. Room quality excellent - bed lovely and comfortably soft, brilliant customer service. Reasonable food available at nearby pub, would definitely book again

Was this review helpful? Yes
HIExpressGatwick, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear HelenS835 , Thank you for taking the time to write an Tripadvisor review of your recent stay here at the Holiday Inn Express London Gatwick-Crawley. I am delighted that you enjoyed your stay with us and that the hotel was able to fully meet your expectations. I am especially thrilled that you found the staff to be 'brilliant' as... More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel on business. Efficient and friendly staff. Check in completed with a warm welcome and always with a smile. Rooms are clean. Complimentary breakfast comprising of cereals, croissants, toast and also hot sausages, scrambled eggs and beans. More than enough to get your day started. Staff looking after the breakfast area are just as friendly and helpful... More 

Was this review helpful? Yes
HIExpressGatwick, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Lynne172, Thank you very much for taking the time to write an Tripadvisor review about your recent stay here at The Holiday Inn Express London Gatwick-Crawley. I am delighted that you had an enjoyable stay and that you found the room to be clean and all the staff to be friendly. I shall certainly pass these kind comments to... More 

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