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All 26 Crawley hotels

Holiday Inn Express Gatwick-Crawley

3.0 of 5 Hotel   |   Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
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Ranked #15 of 26 Hotels in Crawley
A recent review
3 of 5 stars reviewed 3 days ago
MillarAM Norfolk, United Kingdom
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448 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norfolk, United Kingdom
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It's in the middle of a traffic island with a Harvester next door. There's good parking and considering its location not too much traffic noise. However, was woken by car stereo and loud base beats at 4am, but that's inconsiderate people rather than the hotel at fault... We were in a twin room on the ground floor. Functional room with... More

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Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We were made to feel welcome as soon as we got through the door, staff were very accommodating. The rooms are immaculate with an updated bathroom, the only down side to the room was that the mattresses on the beds are too soft. Me and my partner both woke up with achy backs. In the morning I was a little... More

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Lydney
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had a need for a decent hotel within easy reach of Brighton but not at Brighton prices. This hotel ticked the boxes, yes you know what you are getting with Holiday Inn, Clean and comfortable accommodation, decent comfortable bed and well appoint bathroom, & free Wi Fi No frills, friendly staff and a complimentary extended continental breakfast. I am not... More

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Medway
Top Contributor
107 reviews 107 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

It is some time since I stayed at a Holiday Inn - and if this Express is an example of the current range, I'm sorry but I would not come back. First the plus points: the staff were excellent, welcoming and slick, and the room was clean and quiet. The downs were the breakfast, and access to the airport. Breakfast... More

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Management T, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Reviewer, Thank you for taking the time to write a review about your recent stay here at Holiday Inn Express Gatwick-Crawley. Although I am saddened to read that you found the hotel to be a disappointment, I do take great heart from the many positive aspects that you pointed out during your stay. I am especially pleased to read... More

Horsham, United Kingdom
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived about midnight and there was a lovely welcome waiting for us both verbally and written. For some reason we stayed in a 'disabled' room which was quite large, very nice. Bed was lovely and soft, room warm, lots of wardrobe space and overlooking the car park. Considering the hotel is in the middle of a roundabout and near... More

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Worthing, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel clean comfortable good breakfast and staff polite ...What more could a traveller ask for ............................................................. . I personally rate this hotel 10/10

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Peak District, United Kingdom
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 1 week ago

Really nice room with good selection of pillows and a good hot shower. Why is it though, so often a good experience is spoilt by basic staff training issues which should be 'a given'. I forgot my loyalty card - no problem we'll look it up and add it to your account and phone your room when done in 15... More

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Management T, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Mike0467, Thank you for taking the time to write a review of your recent stay here at Holiday Inn Express Gatwick-Crawley. It is with guest feedback that we use to constantly review and improve our service to our valued guests, such as yourself. I am pleased to see that you enjoyed some aspects of your stay such as, the... More

Brighton, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here as Platinum Member. Great new and clean room. Reception also v friendly and made extra effort as a Platinum Member. Breakfast is available even before 06.00 for our early departure to LGW. Perfect for LGW which is a 10 min drive away. One of the best Expresses I have stayed in the UK. Full marks

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Management T, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Phil A, Thank you for taking the time to write a review about your recent stay here at Holiday Inn Express Gatwick-Crawley. Goodness me, what a pleasure it was reading your review! It was brilliant to see that you enjoyed so many aspects of your stay. Myself and the team are absolutely delighted that you rated us as one... More

Manchester, England
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff lovely as you check in, no probs there! Got to room, well, its certainly cosy! its clean and tidy but yeah, glad it was a quick stopover. Certainly looks nowt like the pictures of bedrooms. Breakfast, oh well, say no more! ~Its cheap enough so I guess you get what you pay for .and the parking is free unlike... More

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Management T, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear JanetManchester, Thank you for taking the time to write a review about your recent stay here at Holiday Inn Express Gatwick-Crawley. I am happy to read that you enjoyed some aspects of your stay, especially that you found the staff 'lovely' as it is always wonderful to pass on positive feedback to our hard working team! I am also... More

Hertford, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here a couple of times now, and the location is brilliant for a flight out of gatwick, the rooms a very nice and clean, and if you have forgotten any toiletries there are plenty in the bathroom to use, this is also next door to the harvester which is good for a meal.

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Management T, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Alirat, Thank you very much for taking the time to write a review about your recent stay here with us at Holiday Inn Express Gatwick-Crawley. It is always a pleasure reading such a positive review that you gave us and will be passing this feedback to our housekeeping team in particular who do such a brilliant job for the... More

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Additional Information about Holiday Inn Express Gatwick-Crawley

Address: Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Gatwick-Crawley 3*
Number of rooms: 138
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Also Known As:
Holiday Inn Express Gatwick-Crawley Hotel Crawley
Holiday Inn Express Crawley
Holiday Inn Crawley
Crawley Holiday Inn

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