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Holiday Inn Express Gatwick-Crawley

3.0 of 5
Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
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Holiday Inn Express Gatwick-Crawley
Ranked #16 of 25 hotels in Crawley
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315 reviews from our community

Traveler rating
    87
    148
    52
    21
    7
See reviews for
Families
62
 
Couples
100
 
Solo
25
 
Business
62
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Doha, Qatar
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2013

This hotel will meet your needs if you are looking for a short stay near Gatwick Airport. Despite its location in the middle of a busy one-way traffic system I was pleasantly surprised not to be disturbed by any associated noise. The rooms are quite small but contain the basics and are very clean and comfortable. There is a pub... More

Was this review helpful? Yes
Matthew A, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
May 20, 2013

Dear Guest, Thank you very much for taking the time to write a review regarding your recent stay at Holiday Inn Express Gatwick Crawley. I am thrilled that you enjoyed your stay with us. As you mention, we are in a very convenient location with London accessible by train in just 40 minutes or Brighton a short 30 minute train... More

Hurley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 7, 2013

I have been a priority club member for 15 years and so always look to use ICH hotels wherever I can. Flying from Gatwick early in the morning, it seemed a good idea to stay at the HIX. I can say nothing wrong about the hotel, it's location, the food, the staff or the decor. You get what you expect... More

Was this review helpful? Yes
Matthew A, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
May 9, 2013

Dear Guest, Thank you for sharing your views with us regarding your stay here at the hotel. I would like to thank you for the consistent loyalty you have shown to the IHG brand over the last 15 years and would like to thank you also for choosing Holiday Inn Express Gatwick Crawley during your recent visit to the area.... More

U.K
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 7, 2013

We booked here before we flew to Grenada. I would expect a chain like this to focus on beds and the fact that most people stay en route to or from long flights therefore sleep quality should be important. My husband and I had an awful nights sleep here. We would not use it again. The parking for two weeks... More

Was this review helpful? Yes
Matthew A, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
May 9, 2013

Dear Guest, Thank you for choosing Holiday Inn Express Gatwick Crawley for your recent visit to the area and for sharing your comments with us. I am thrilled that you were able to take advantage of our park stay and fly package. This is a fantastic deal for all those travelling out of Gatwick and our prices are very competitive... More

Lille, France
Top Contributor
52 reviews 52 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 2, 2013

We stayed here on our return from holiday for one night. The receptionist was also serving drinks so we had to wait 5 minutes before she asked another lady to come out of the office and see us. Got to the room which was clean with all the facilities you'd expect. We dumped our bags so we could go straight... More

Was this review helpful? Yes
Matthew A, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
May 7, 2013

Dear Guest, Thank you for choosing Holiday Inn Express for your recent stay in the Crawley area. I would like to you apologise for some of the issues that you encountered during your stay. I am glad that the locked worked in the second room. I was informed that there was a maintenance issue with your first room and that... More

Ipswich, England, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2013

We booked this hotel through Holiday extras online and was given a good deal to stay the night before flying from Gatwick North and leave the car until we returned 7 days later. The reception staff were very helpful and assisted in the car parking (I just had to park round the back and leave the key with them) the... More

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Wiltshire, England
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 23, 2013

We stayed here after a flight back to Gatwick, mainly because breakfast is always included in Holiday Inn Express hotels. Before the flight we stayed at the Crowne Plaza just down the road and expected there to be a lot of difference between them. We were quite surprised in that obviously reception was nowhere near as plush, but the standard... More

Was this review helpful? Yes
Matthew A, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
April 24, 2013

Dear Guest, Thank you very much for sharing your experience with us. I am delighted that you enjoyed your stay with us. I am glad that you took advantage of our breakfast. As you mention we do not provide the full english but our continental items blended with our choice of three hot items- sausage, scrambled egg and beans provide... More

Southampton, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 18, 2013

WOW !! was a great hotel this was, for about £100 we had a family room ( 2 adults and 2 kids ) and they parked our car for us for a week.... Our evening meal was fabulous ( if a little pricey ) and the service was top notch. The staff were friendly and very efficient and many were... More

Was this review helpful? Yes
Matthew A, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
April 22, 2013

Dear Guest, Thank you for taking the time to post a review regarding your stay at the hotel. I would like to thank you for the kind words that you have expressed about the hotel. I am sure that all of the staff will be thrilled to read your comments. I am pleased that you were able to enjoy what... More

Bridgetown, Saint Michael, Barbados
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 10, 2013

I spent three days at this hoteland the stay was quite pleasant and enjoyable. The hotel is situated within a ten minute walk from Crawley town centre, it gives you value for your money starting out mvery early in the with breakfast which set the tone for my day. We arrived very early in the morning after a long flight... More

Was this review helpful? Yes
Matthew A, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
April 11, 2013

Dear Guest, Thank you for taking the time to post a review regarding your stay at Holiday Inn Express Gatwick Crawley. As you mention, the hotel is in an excellent location when you want to access Crawley Town Centre. We are also a 10 minute walk from Three Bridges Train Station which gives you quick access to both London and... More

Doha, Qatar
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 9, 2013 via mobile

If you are looking for a place to sleep this isn't. The beds at this location have to be the worst beds I have ever slept in. I will not go any further in my review, yes the staff is very friendly and helpful, and the breakfast is good enough for a Holiday Inn, but who cares about any of... More

Was this review helpful? Yes
Matthew A, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
April 16, 2013

Dear Guest, Thank you for taking the time to post a review regarding your recent stay with us. I am sorry to hear that you did not have an enjoyable experience whilst here. Thank you very much for your kind words spoke about the staff. I will ensure that the team receive your praise. I have passed your comments regarding... More

Tavistock, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 8, 2013

Can't and won't complain at all. The Holiday Inn, does what it says on the tin, we were caught short the other week, when our flight had been delayed, we had to find accommodation at very short notice and the holiday inn was just the ticket. Good price, good rooms, yes it can be a little nosey but with all... More

Was this review helpful? Yes
Matthew A, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
April 16, 2013

Dear Guest, Thank you for taking the time to post a review regarding your stay at Holiday Inn Express Gatwick Crawley. Thank you very much for the kind words expressed about the hotel. i am glad that we were able to meet your needs at short notice. I look forward to welcoming you to the hotel when next in the... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Harvester restaurant(8)
  • Gatwick airport(8)
  • Car park(7)
  • Very friendly(5)
  • Reception staff(4)
  • Continental breakfast(3)
  • Flat screen TV(3)
  • Clean and tidy(3)
  • Clean room(3)

Additional Information about Holiday Inn Express Gatwick-Crawley

Address: Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
Phone Number:
Region: United Kingdom > England > South East England > West Sussex > Crawley
Amenities:
Bar/Lounge Business Center Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
#11 Business Hotels in Crawley
#16 Family Hotels in Crawley
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Air-condoned Holiday Inn Express Gatwick-Crawley Hotel is located 3.5 miles from Gatwick Airport, less than 2 miles from J/10 of M23. Free parking for residents and meeting attendees is available. Three Bridges & Crawley stations are walking distance & offer's easy links to London & Brighton etc. Crawley Town center with lots of shops and restaurants is at pleasant walking distance. Buses go to Gatwick and Crawley including Manor Royal. Ideally situated for both leisure & business travelers. The Express Hotel has High Speed Wireless Internet access in all areas. All bedrooms offer TV with free view satellite channels, telephone, tea & coffee facilities, and hairdryer, dry cleaning & power showers. Complimentary continental buffet breakfast with selective hot items served for all guests. The Holiday Inn Express Gatwick Crawley has a well equipped meeting room seating up to 35 people, rates starting from just 125 Local attractions include The Hawth Theatre. K2 Leisure Centre. Tilgate Forest Golf Course & County Mall Shopping Centre. You could also visit the nearby Hever Castle, the birthplace of Anne Boleyn. Biggin Hill. Chessington World of Adventure & Thorpe Park,Nearby Towns include Horsham, East Grinstead, Haywards Heath, Reigate & Redhill. Adjacent to the hotel is the Harvester restaurant, serving food from 12pm till 10pm, famous for their flame grilled steaks, spit roast chicken, and salad cart. This is a non smoking hotel but with designated area for smokers. Hotel has air-conditioned Bar with flat screen TV and satellite channels which also serve snacks. ... more   less 
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Also Known As:
Holiday Inn Express Gatwick-Crawley Hotel Crawley
Holiday Inn Express Gatwick-Crawley Hotel
Holiday Inn Express Crawley
Holiday Inn Crawley
Crawley Holiday Inn

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Holiday Inn Express Gatwick-Crawley
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