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Holiday Inn Express Gatwick-Crawley

3.0 of 5 Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
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Holiday Inn Express Gatwick-Crawley
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Holiday Inn Express Gatwick-Crawley
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477 reviews from our community

Traveler rating
    138
    215
    81
    29
    14
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107
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102
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hatting, Austria
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Have now just come back from my third stay here so would like to add my comments. I use this hotel as more than a stopover as generally come for 4-5 days, normally with my son, once with husband and both sons too. I always book through booking.com and the price is same for room with sofa bed and double... More 

Was this review helpful? Yes
Management T, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear reviewer, Thank you very much for taking the time to write a review about your recent stay here at the Holiday Inn Express Gatwick-Crawley. Firstly, thank you for providing other Tripadvisor members with such a fantastically detailed review and I am absolutely certain that many people looking at this page will find this particularly helpful. Secondly, I am thrilled... More 

Lincoln, United Kingdom
Top Contributor
64 reviews 64 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

2 of us stayed before our flight ,staff were welcoming and friendly . The room was clean and had a great shower .only one niggle the bed was two soft and needed a better mattress . There is no shuttle to the airport but bus stop over the road and train 10 minutes walk. We would stay again.

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Brighton, United Kingdom
Top Contributor
83 reviews 83 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Handy location and free parking and Harvester right next door. We came here for an overnight stay before a flight. It is a very short drive to Gatwick and easy to locate. The room was very spacious and very plush and a bargain at only £60! The bathroom was again very modern and shower was powerful and roomy. There was... More 

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Management T, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Ellebtn, Thank you very much for taking the time to write a review about your recent stay here at the Holiday Inn Express Gatwick-Crawley. I am delighted that you found the room to be spacious and comfortable and that you found our hotel to be in a handy location for your needs. As your review quite rightly mentions, we... More 

Selby, United Kingdom
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having stayed at many Holiday Inn Express hotels in the past and been very happy I was disappointed with this one. The staff were not very inviting and stunk of stale smoke. My room was very cold and even after a two night stay I could not get the room warm. The breakfast was very unappetising, and the coffee and... More 

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Management T, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Jojo2527, Thank you very much for taking the time to write a review about your recent stay here at the Holiday Inn Express Gatwick-Crawley. While I am pleased that you had selected our hotel for your accommodation requirements, I am very disappointed that you had a bad experience and subsequently did not enjoy your stay. Firstly I would like... More 

Twickenham, United Kingdom
Top Contributor
63 reviews 63 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first visit to the Holiday Inn Express Gatwick - Crawley. Two friends & I were attending an evening performance at the nearby Hawth Theatre (see separate review), & instead of driving home, we decided to spend the night here. The hotel was easy to find & has plenty of free, on-site, car parking spaces for guests. Its... More 

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Norwich, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here many times and it is my first choice when staying in Crawley. The rooms are clean and comfortable and the staff always do their very best to make you feel comfortable and at home. I cannot rate them highly enough and they are always my first port of call on business or leisure.

Was this review helpful? Yes
Management T, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear EnidO, Many thanks for taking the time to write a review about your recent stay here with us at the Holiday Inn Express Gatwick-Crawley. I am thrilled that once again you found our hotel to be excellent and it makes myself and the team very proud that our hotel is your first choice when you are staying in the... More 

Yorkshire England
Top Contributor
64 reviews 64 reviews
56 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

slayed over night prior to a 9 30 flight staff friendly and helpful providing scissors to remove label from my wife new skirt room clean and comfortable breakfast good harvester type pub with a decent meal for a fair price

Was this review helpful? Yes
Management T, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Reviewer, Thank you for taking the time to write a Tripadvisor review about your recent stay here with us at the Holiday Inn Express Gatwick-Crawley. I am delighted that you enjoyed your stay here with us and that you found the room to be clean and comfortable. I am especially pleased that you found the staff to be friendly... More 

Worcester, UK
Top Contributor
98 reviews 98 reviews
42 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On our previous stay here, we were checked into one of the older rooms, not realising that one wing has been completely refurbished. We therefore specifically asked to be checked into one of the new rooms and were not disappointed. We had a great stay and found very little to fault. The only points to note were: - We asked... More 

Was this review helpful? Yes
Management T, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Rammblings101, Thank you for taking the time to write a TripAdvisor review about your recent stay here at the Holiday Inn Express Gatwick-Crawley. I have read your review with great interest as although I am absolutely delighted that you had a great stay with us, I would like to thank you for raising some issues that we need to... More 

uk
Contributor
16 reviews 16 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We decided to use the Holiday Inn at Gatwick along with the parking facilities as we had a midday flight and we didn't want to be rushing around the same day trying to get to the airport. we did find the instructions for the valet parking slightly confusing but we soon worked it out after a 2nd trip around the... More 

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West sussex
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Me and my partner stayed here for one night and the room we had was lovely everything about the room was great big shower bed was comfy really good value staff are excellent you get free breakfast in the morning which was good nice selection

Was this review helpful? Yes
Management T, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Smiles2388, Thank you for taking the time to review your recent stay with us at the Holiday Inn Express Gatwick Crawley. I was delighted that you enjoyed all aspects of your stay with us. I certainly believe that our highly competitive rates, Complimentary Wifi, and customer service sets us apart from the local competition and its clear from your... More 

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Additional Information about Holiday Inn Express Gatwick-Crawley

Address: Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Gatwick-Crawley 3*
Number of rooms: 138
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Also Known As:
Holiday Inn Express Gatwick-Crawley Hotel Crawley
Holiday Inn Express Crawley
Holiday Inn Crawley
Crawley Holiday Inn
Hotel Style:
#11 Family Hotel in Crawley
#11 Business Hotel in Crawley
#14 Romantic Hotel in Crawley

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