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All 27 Crawley hotels

Holiday Inn Express Gatwick-Crawley

3.0 of 5 Hotel   |   Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
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Holiday Inn Express Gatwick-Crawley
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76%
Ranked #16 of 27 hotels in Crawley
A recent review
4 of 5 stars reviewed 4 days ago
Joao R Lisbon, Portugal
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423 people have reviewed this hotel

Traveler rating
    125
    189
    70
    27
    12
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97
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91
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Lisbon, Portugal
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is nice and the staff very friendly and efficient. However the hotel is very popular and is full most of the time. I had prepaid 2 rooms last April and when I arrived, in June, to the hotel, they changed me to another hotel (although upgraded it was not very convenient because I had paid for 2 nighrs... More

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Pender Island
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This HI Express was clean and comfortable. Staff were very friendly and accommodating. They cheerfully organized taxi pickups, stored luggage, and assisted in printing boarding passes. Breakfast was plentiful although not up to variety of North American HI.

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Warrington, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for one night and chose this hotel for it's proximity to The Hawth theatre as we were attending a concert there. We had room 349 which was spacious and had a little couch and a desk and chair which are always better than sitting on the bed. The bathroom was nice and the shower was very good. Comfy... More

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Wigan, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Greeted by very pleasant and helpful staff. Room was spacious and clean. Bathroom maybe a little dark. Breakfast waitresses were lovely too (not always my experience in these kind of hotels) Food was good and constantly filled up. Overall a lovely stay!

Was this review helpful? Yes 1
Denver
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent 19 nights exploring southern England using this hotel as a base. The staff was amazing, especially Carolina, Arpid, Malachi, Alan, Jackie, Sarah, and Katie and ? oops, the other asst mgr, sorry, to name a few. All were really helpful and especially nice. They made our visit a pleasure. Our rooms were large, newly refurbished and very clean.... More

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Management T, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Holly K, Thank you so much for taking the time write a review about your recent stay with us here at Holiday Inn Express Gatwick-Crawley. I am really pleased to read that you had a great time at our hotel and that you found your room to be large and clean. I am even more happy to read that... More

Southend-on-Sea, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed in a family room on the ground floor. The room was newly decorated BUT we were located right next to a corridor fire door which SLAMMED shut EVERY time people went up and down the corridor. We eventually got to sleep just after 1230 BUT had to be up at 230 for a fvery early flight The whole... More

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Management T, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Natasha F, Thank you for taking the time to post a review of your stay at the Holiday Inn Express Gatwick Crawley. I am very pleased that you selected us for your accommodation requirements; however I was saddened to read of the noise disturbance that you have mentioned in your review. Customer service is of the utmost importance to... More

Bristol
Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I regularly work in Crawley and need to stay over, and I sometimes use the HIE. Hotel is clean, staff are friendly and parking is easy and free. Although it feels like you are in the middle of no-where, it's actually a fairly short walk in to the 'delights' of Crawley. Negative points - it can be very noisy, a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear MikeDixonCM, Thank you for taking your time to review our property and give us your feedback. I am happy to know that you liked our clean room, free parking, and friendly service. However, we apologize for the noise which has negatively impacted your stay with us. The review we receive from our valued guests, like you, enables us to... More

Northampton, United Kingdom
Top Contributor
138 reviews 138 reviews
130 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My most recent stay in a HIE was disappointing in Slough so my expectations weren't high. However, I enjoyed my stay here and would definitely stay again. Reception was very polite and friendly without seeming scripted or "corporate" and check-in was very efficient. My room was in the "new" addition and was comfortable, much better equipped than the room I'd... More

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Management T, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Jorganmeister, Thank you for taking the time to post a review of your stay at Holiday Inn Express Gatwick Crawley. It is from Guests feedback that I am able to monitor and continually improve the level of service we provide to our guests. I am delighted to read that the hotel and your bedroom exceeded your expectations and that... More

London
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We booked this hotel as we needed to be in Horsham on Saturday and Sunday. It was worth it as we got a good price and there was ample car parking space. Great service at the reception, our papers were ready and we were checked within 5 minutes. We stayed on the ground floor but had to weave through the... More

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Management T, Manager at Holiday Inn Express Gatwick-Crawley, responded to this review

Dear Toksebony, Thank you for reviewing your recent stay at the Holiday Inn Express Gatwick Crawley. I am delighted to read that you enjoyed all aspects of your stay with us and that you were able to take advantage of our free car parking and Express Start Breakfast. I am happy that you found our front desk team friendly and... More

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Additional Information about Holiday Inn Express Gatwick-Crawley

Address: Haslett Avenue East, The Squareabout Crawley, Crawley RH10 1UA, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Gatwick-Crawley 3*
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Also Known As:
Holiday Inn Express Gatwick-Crawley Hotel Crawley
Holiday Inn Express Crawley
Holiday Inn Crawley
Crawley Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style
#11 Business Hotel in Crawley #14 Romantic Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express Gatwick-Crawley Hotel is located just 15 minutes from Gatwick Airport & less than 10 minutes from J/10 of M23. We offer free parking for residents and meeting attendees. Three Bridges & Crawley stations are walking distance & offer's easy links to Brighton, London & beyond. Crawley Town center with selective shops and restaurants is at pleasant walking distance. Buses go to Gatwick and Crawley including Manor Royal. Ideally situated for both leisure & business travelers the hotel has Free Wireless Internet access in all areas. All bedrooms offer TV with free view satellite channels, telephone, tea & coffee facilities, and hairdryer, dry cleaning & power showers. Complimentary continental buffet breakfast with selective hot items served for all guests. The Holiday Inn Express Gatwick Crawley has a well equipped meeting room seating up to 35 people, rates starting from just 125 Local attractions include The Hawth Theatre. K2 Leisure Centre. Tilgate Forest Golf Course & County Mall Shopping Centre. You could also visit the nearby Hever Castle, the birthplace of Anne Boleyn. Biggin Hill. Chessington World of Adventure & Thorpe Park,Nearby Towns include Horsham, East Grinstead, Haywards Heath, Reigate & Redhill. Adjacent to the hotel is the Harvester restaurant, serving food from 12pm till 10pm, famous for their flame grilled steaks, spit roast chicken, and salad cart. This is a non smoking hotel but with designated area for smokers. Hotel has air-conditioned Bar with flat screen TV and satellite channels which also serve snacks. ... more   less 
Number of rooms
138

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