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All 27 Crawley hotels

Courtyard by Marriott London Gatwick Airport Hotel

4.0 of 5 Hotel   |   Buckingham Gate | London Gatwick Airport, Crawley RH6 0NT, England
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68%
Ranked #19 of 27 hotels in Crawley
A recent review
3 of 5 stars reviewed 2 days ago
Frandis Dublin Ireland
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1,283 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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English first
Naples, Italy
1 review
2 of 5 stars Reviewed yesterday NEW

What a disappointment. Hotel price good but double that for everything you have to pay for after you walk through the door. Wifi expensive, food - £15 for a beef burger, £3.50 for a bottle of water in your room and finally £3 each for bus to the airport. Public area was very scruffy when we arrived - floor covered... More

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Dublin Ireland
Top Contributor
112 reviews 112 reviews
42 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel shuttle bus cost £3 one way per person which considering the distance is a complete rip off. Like the last time we stayed the hotel was was clean and comfortable but the bed was very hard which is unusual for a Marriott Hotel. The check in receptionist was very rude and we had to listen to what she... More

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kent
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We had made a booking through www.gatwick reservations, on arrival our booking could not be found even though I had a e-mail confirmation, we had also arranged 11days car parking with this, the lady at check in was very unhelpful and could only give us a new room rate at £250 for the night with no parking. With an early... More

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Herts
Top Contributor
53 reviews 53 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Rooms are comfortable and clean. The reason why I have marked as average is the old fashioned attitude to Wi-Fi. £12.95 for 24 hour access? Really who are they kidding. There is very little if no 3G signal inside the hotel. I have been told that the windows have a special lining which blocks phone signal. That's really nice of... More

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Varun S, Rooms Division Manager at Courtyard by Marriott London Gatwick Airport Hotel, responded to this review

Dear Guest, Thank you for submitting your response on Trip Advisor. Your feedback is very important to us. We are glad to learn that you found our rooms comfortable and clean. All our standard rooms have a king Size bed in it unless a twin room is booked which provides two double beds in them. We are very sorry you... More

Trondheim, Norway
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Positives Nice modern clean room No airplane noise whatsoever Great food and service in the restaurant Reasonable price room Thrify and Dollar car hire in the hotel 10 minute walk to airport Ok gym Negatives 10 minute walk to airport or pay for the bus £30 steak with sachet sauces! Please serve fresh condiments to order at that price. Great... More

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Southampton, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

This is now our 4th stay at the Courtyard Marriott and it definitely won't be our last. Even though our flight wasn't until the Monday afternoon we still travelled up on the Sunday evening, mainly due to it being a bit of a trek from Southampton. Check-in was quick, as always, and so too was the booking in of our... More

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Townsville, Australia
Top Contributor
72 reviews 72 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked at a great price and close as a stones throw from Gatwick Airport, this was a steal for 85 quid. Arrival and check in at the desk was a little longer than we'd expected, but everything else was good, staff were pleasant and helpful. We went to our room and found it was spacious, clean and tidy. The bathroom... More

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Birmingham, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

When I arrived I was told that the kingsize room I had booked wasn't available and would I be interested to changing to a twin double room instead. As I was travelling alone I said no as it didn't make sense and asked why my room wasn't available. Then as if by magic there was an empty king room. Following... More

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Varun S, Rooms Division Manager at Courtyard by Marriott London Gatwick Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Trip Advisor and sharing your experience with the Courtyard London Gatwick Airport. We apologise that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We are glad to learn that we... More

Maidstone, England, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked 2 rooms here through Virgin Atlantic as we wanted to ensure that we were at the airport in time for our Orlando flight the next morning. Check in was courteous and efficient and the two rooms we had booked for myself and my daughters were interconnecting and of very high quality and well appointed. Dinner and breakfast... More

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Poole, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For less than it would normally cost to park at Gatwick while on holiday for one or two weeks, you can have a relaxing nights stay right at the airport in this hotel the night before you fly and get full parking included. The car even gets delivered to you right by the airport door and the whole process was... More

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Additional Information about Courtyard by Marriott London Gatwick Airport Hotel

Address: Buckingham Gate | London Gatwick Airport, Crawley RH6 0NT, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott London Gatwick Airport Hotel 4*
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Also Known As:
Courtyard West Sussex

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style
#6 Luxury Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more   less 
Number of rooms
218

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