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All 27 Crawley hotels

Courtyard by Marriott London Gatwick Airport Hotel

4.0 of 5 Hotel   |   Buckingham Gate | London Gatwick Airport, Crawley RH6 0NT, England
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Ranked #17 of 27 hotels in Crawley
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
0798anne Alfreton, United Kingdom
  • Reviews (1,215)
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1,215 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Alfreton, United Kingdom
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

gatwick is about as far away as you can get from our home for an airport. But we don't always have a choice do we. Stayed here prior to flying to Thailand. Easy to find. Fast check in and car drop off. Park anywhere and they move your car overnight. Super quick pick up on return to uk. So close... More

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Peterborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My family and I stayed here overnight before flying to orlando. The hotel is nice and clean. We also had a meal here, I thought the food was expensive and nothing special. We walked to the south terminal, it's a nice short walk. I would use this hotel again but wouldn't use the restaurant again.

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Derby
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We normally stay in premier inns - lovely and consistent in quality, with comfy pillows and beds. This Marriott is the last I will stay at. Reading through the reviews here, I already know that I am likely to get a reply saying that the beds are good, and the aircon is state of the art. However our bed in... More

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Heinz S, General Manager at Courtyard by Marriott London Gatwick Airport Hotel, responded to this review

Dear guest, Thank you for providing your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. Bed comfort and air-condition noise are a very personal thing. Air-condition is provided by a mechanical devise which makes a noise. I am sure you know how noisy it gets in an airplane. We... More

London, UK
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've stayed here several times prior to an early morning flight with our two small kids - this hotel is consistently good. Clean and quiet rooms, easy to park and simple to get to the airport. We didn't use the restaurant so can't comment on that. We'll use this hotel again.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great location, minutes away from the south terminal. Spacious rooms, clean and high standard throughout. Amenities in bathroom, very comfortable bed,fab service, good food and engaging staff. Flying the Marriott flag in all aspects.. Love the new courtyard feel!

Was this review helpful? Yes 1
Felixstowe
Top Contributor
51 reviews 51 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose to stay at this hotel overnight prior to flying to Geneva mid morning the following day. We also used their car parking service for the week we were away. Our experience was absolutely perfect. Everything was seamless. We arrived in the evening and were greeted by very pleasant reception staff. Our room was ready and it was perfectly... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed overnight before catching a early morning flight when checking in at 6pm that they would be charging me an additional £25 for parking our car that evening despite the fact we were leaving at 3am for our flight. I frequently stay in Marriott's around the UK and USA and the beds at this hotel are awful and not... More

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Heinz S, General Manager at Courtyard by Marriott London Gatwick Airport Hotel, responded to this review

Dear Guest, I am certainly disappointed that your stay was not what you expected. Our charges for parking are advertised on our website and reflect the cost of parking at Gatwick Airport and are very competitive. In regards to our beds I would like to state that they are to Marriott standard, but being a Courtyard we do not have... More

hertfordshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Myself and my family chose this hote last summerl to stay over night before our long haul to the carribean.I wish we didnt.On arrival our room wasnt ready, matters being blamed on the ongoing works happening on their apparent Wi fi system. We were made to wait in the lobby for 40 mins with no check back on if we... More

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Heinz S, General Manager at Courtyard by Marriott London Gatwick Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. It is very unusual that your room would not be ready, unless you arrived before 3.00pm? I am very sorry that you had to wait and did not have a good signal for your mobile phone either. The hotel has excellent soundproofing being next to... More

Italy
Top Contributor
73 reviews 73 reviews
58 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very easily reachable from the exit door of South Terminal, there are plenty of signs every 100m that will bring you there in 7÷10 minutes on a very smooth pedestrian walk along a quiet road. If it's not raining or snowing, you can skip the shuttle service for pay. All the facilities are brand new and super-clean;... More

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Lichfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This chain insists on having a debit/credit card registered upon your arrival, even if you have paid up front and don't intend to have anything charged - 'company policy'. We refused: too much personal data is given to these people. It felt as if we were being punished for others leaving without paying: no trust given at all. We returned... More

Was this review helpful? Yes
Heinz S, General Manager at Courtyard by Marriott London Gatwick Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. It is common practice in all branded hotels to take a credit card imprint on arrival. This is to make your stay more comfortable and for you to enjoy all facilities on offer. Otherwise you would have to pay at source every time you make... More

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Additional Information about Courtyard by Marriott London Gatwick Airport Hotel

Also Known As:
Courtyard West Sussex
Address: Buckingham Gate | London Gatwick Airport, Crawley RH6 0NT, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#6 Luxury Hotel in Crawley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott London Gatwick Airport Hotel 4*
Official Description (provided by the hotel):
Welcome to the Courtyard by Marriott London Gatwick Airport hotel. A Marriott, this hotel’s Gatwick Airport location is within walking distance of the airport’s south terminal, or a short (chargeable) shuttle ride away. Premier among hotels near Gatwick Airport, the Courtyard is just 30 minutes away from Central London via the Gatwick Express Train service. Offering king-size beds in modern bedrooms with flat screen satellite TVs and individual air-conditioning, our Gatwick Airport hotel’s accommodation is a relaxing retreat. The spacious rooms have laptop safes, tea/coffee service and a dining table. A state-of-the-art fitness centre with the latest cardio vascular equipment is available for guests to keep up with their workout routines. Guests can relax in our Volare Restaurant, which offers a contemporary menu. For informal dining, the Volare Lounge/Bar is open between 10:00 a.m. & midnight. One of the top hotels at Gatwick Airport, the Courtyard also offers Park & Fly packages. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style
#6 Luxury Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
Welcome to the Courtyard by Marriott London Gatwick Airport hotel. A Marriott, this hotel’s Gatwick Airport location is within walking distance of the airport’s south terminal, or a short (chargeable) shuttle ride away. Premier among hotels near Gatwick Airport, the Courtyard is just 30 minutes away from Central London via the Gatwick Express Train service. Offering king-size beds in modern bedrooms with flat screen satellite TVs and individual air-conditioning, our Gatwick Airport hotel’s accommodation is a relaxing retreat. The spacious rooms have laptop safes, tea/coffee service and a dining table. A state-of-the-art fitness centre with the latest cardio vascular equipment is available for guests to keep up with their workout routines. Guests can relax in our Volare Restaurant, which offers a contemporary menu. For informal dining, the Volare Lounge/Bar is open between 10:00 a.m. & midnight. One of the top hotels at Gatwick Airport, the Courtyard also offers Park & Fly packages. ... more   less 
Number of rooms
218

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