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All 26 Crawley hotels

Courtyard by Marriott London Gatwick Airport Hotel

4.0 of 5 Hotel   |   Buckingham Gate | London Gatwick Airport, Crawley RH6 0NT, England
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Ranked #19 of 26 hotels in Crawley
A recent review
4 of 5 stars reviewed 5 days ago
Havanah London
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1,297 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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London
Top Contributor
52 reviews 52 reviews
27 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Conveniently located in walking distance of terminal (if you can cope with carrying your luggage) and next to long stay car park. Received a great room. Recently refurbished. Clean, spacious, quiet. Upgrade with elite status helps. Would certainly agree with other reviewers. Food is overpriced and not got the quality to match. Out of choice, wouldn't eat there. Over £40... More

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Bideford, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

Hotel was reasonable, prices of food & drink some what high, Parking was not the cheapest.. my car was badily damaged and no one took responsibilty... THINK TWICE ABOUT PARKING... reaaly bad experience

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Heinz S, General Manager at Courtyard by Marriott London Gatwick Airport Hotel, responded to this review

Dear guest, I am very sorry to read that you have a damaged car. I am not aware of any reported damage to any car on our premises. Did you report it to us? Unfortunately if a car gets damaged whilst parked on our car park we do not accept any liability for it, but we have CCTV installed with... More

Wymondham, United Kingdom
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is within easy walking distance of the terminal building - don't get the bus unless it's pouring with rain, you have lots of luggage or you struggle with walking. Very comfortable beds and clean rooms. Perfect for an overnight at the airport.

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Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel twice. It is a 3 minute walk from Gatwick South Terminal. Very suitably priced. Extremely convenient to stopover if one has to catch an early morning flight, or for a late night arrival into gatwick. The facilities itself are excellent and well-suited to a business traveller or families. The staff are well-trained and check-in/... More

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Yorkshire
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed before flight to Verona, and the night of return, which gave a breathing space before the drive to Yorkshire. Staff were friendly and efficient and room was excellent. better the than the holiday hotel room. we ate at the Marriott and initially thought it was expensive, but on reflection we were paying London prices in a hotel, close to... More

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Plymouth, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed one night ahead of our recent holiday. If flying into or out of Gatwick this is a well placed hotel for a night's stay. Price was reasonable, but nothing else stood out. Room was clean and had all that we needed.

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Heinz S, General Manager at Courtyard by Marriott London Gatwick Airport Hotel, responded to this review

Dear guest, Thank you for taking the time to provide your feedback regarding our hotel. I am sorry you did not tell us what you expected us to provide to make your stay more outstanding. Thank you for choosing Marriott hotels. More

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Today I had the pleasure of checking into the Courtyard by Marriot, London Gatwick. I was accompanied by several of my clients. The front desk supervisor, Angelica Holovenciuc, did an outstanding job of assisting us with our registration. She was not only helpful, but quite understanding regarding our many questions. After a 10 hour flight from the United States, Angelica's... More

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Berkshire
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We used the car parking facility here, no problems although car did come back with a cushion in it (which wasn't ours!). We did not pay for the shuttle bus as the walk to the terminal is quick and easy. Only downside for us was the quite high prices for food and drinks from the bar

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Heinz S, General Manager at Courtyard by Marriott London Gatwick Airport Hotel, responded to this review

Dear guest, Thank you very much for your feedback. I do hope you reported the find of a cushion to the car park operator when you found it, as this is a most unusual find! I am sorry you think our prices are high, but we are very competitively priced compared to our competition and the restaurants and bars in... More

Peterborough
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked the courtyard with parking not via the official Marriott website. Saved a few ££££ by doing that !! We have stayed before and knew what to expect. Don't really understand why anybody waits for the bus to the terminal, it's only a short walk. Guess if its raining the money is well spent. Check in was swift, although there... More

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London
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Only going to be quick but stayed returning from holiday for one night. Room small, dark, lights not working and linen seen better days. The bathroom was ok, again seen better days. The bar is overpriced (the days of a drink costing triple in a hotel are over, this is not 1994) unless you are staying a top class park... More

Was this review helpful? Yes 3
Heinz S, General Manager at Courtyard by Marriott London Gatwick Airport Hotel, responded to this review

Dear Jonathan, Thank you for your feedback about the Courtyard by Marriott. I am sorry to say but I do not recognise our hotel by your description! Our rooms are between 26sqm and 32sqm in size, normally bright and our linen is supplied by a Laundry which only supplies 4* and 5* hotels. Our food and drinks prices are very... More

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Additional Information about Courtyard by Marriott London Gatwick Airport Hotel

Address: Buckingham Gate | London Gatwick Airport, Crawley RH6 0NT, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott London Gatwick Airport Hotel 4*
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Also Known As:
Courtyard West Sussex

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style
#6 Luxury Hotel in Crawley
Hotel Class
Official Description (provided by the hotel)
Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more   less 
Number of rooms
218

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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