Having read a lot of reviews about the hotel I was a little sceptical about booking. However I was pleasantly surprised on check in. Very pleasant and helpful staff. Very informative and seemed very interested in why I was in the area with no agenda. I had booked a single room as I was only staying one night but on... More

Rooms keys only worked once - had to track back to reception to get it validated everytime I left the room. Evening meals variable- steak & ale pie had 6 mushrooms and 3 pieces steak, gammon lovely but chips dried up, baked potato hard in the centre, pâté came with one triangle of Melba toast, 3 out of 5 desserts... More

Stayed there with my wife for five days. I had planned to only stay for four but enjoyed it so much I extended it by another night. I particularly enjoyed using the pool which was open from 6:30am to 10:00pm,

stayed here last year for a conference would recommend it. A little bit a way from conference centre so not as easy to get to and from it but the quality was good. Rooms really nice and staff helpful. Seems nicer than the others for the conference centre because it has its own grounds and not just carparks and concrete.... More

Stayed @ greys 22/02/13 had lovely suite,lovely swim,lovely pint,lovely meal and a excellent bottle of wine spot on this time, thanks to all the staff @ grays see you next year the brekkie was also lovely thanks again ,steve.

Had an excellent 2 night stay in this Hotel, it is very close to the International Centre where i attended an event. 120 people from the event sat to dinner on Saturday evening and the meals were served with impeccable timing and a sleek operation I've never seen before from the restaurant manager and waiting staff. It was amazing to... More

Stayed here for two nights with two small children. As has been said previously, the staff make this hotel, they were amazing and made my grand children feel very special. The hotel itself is ok but not one of the best I've stayed in. Our room was large and easily accommodates a family but was a bit tired. One of... More

We got a good deal on the room with breakfast included. We were told it was a newly refurbished room, but if it was, then it needs refurbing again. Bath had marks in, around the towel holder, paint was peeling, around the toilet further paint was peeling. The questionnaire in the room asking about cleanliness etc was obviously from the... More

Stayed here on business with a party of 15. Hotel looks fairly bland but this is more than made up for by the great staff and excellent service. Check in for party was perfect, no mistakes which for a party this size is unusual. Rooms were nice, large, very clean and well appointed. Dinner that evening was fantastic, nice menu,... More