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Telford Whitehouse Hotel

Watling Street | Wellington, Telford TF1 2NJ, England
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Telford Whitehouse Hotel
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Ranked #15 of 22 Hotels in Telford
A recent review
3 of 5 stars reviewed 2 weeks ago
Laura M London, United Kingdom
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366 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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poulton-le-fylde
Top Contributor
103 reviews 103 reviews
81 hotel reviews
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here on business whilst visiting the ICC. This venue is the perfect location for the ICC. There is plenty of car parking space and there is a good gym and swimming pool. However, now the negatives - my room was very dated and there were stains on the carpet. My bathroom had mouldy grout in the shower. My... More 

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked a double room at The Telford WhiteHouse as we were due to attend a function being held here. This cost us £107 for the night including breakfast. A week before our stay, I looked online and saw that there were double rooms available for £89 with breakfast. I was told this was because their rates 'fluctuate'. I think... More 

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Birmingham, United Kingdom
Top Contributor
190 reviews 190 reviews
56 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Telford Whitehouse Hotel is adjacent to Telford United football ground on the A5 in Wellington, Shropshire. My room had a view of the back of the stand. It's a nicely-maintained hotel, with friendly staff. The complex includes a leisure centre and restaurant. My room was large with a comfortable bed and a good range of facilities including iron and... More 

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Shrewsbury, United Kingdom
Top Contributor
123 reviews 123 reviews
98 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our room was on the first floor,close to the lift,as we'd requested. It was spacious,with a huge bed. Everything was there that we needed. A good tea tray,table & chairs, hairdryer,iron,trouser press & a safe. The bathroom was a good size,with shampoo & body wash,unfortunately,there was only one set of each. The towels were nice & large. The only two... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hello ShrewsburyChefette I shall be passing you comments onto our teams as they are always delighted to receive positive feedback, I shall also ensure the housekeeping manager is aware of the stains you have mentioned. Look forward to seeing you on your next visit. regards Nigel. More 

Leicester
Contributor
16 reviews 16 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check out and in was a breeze. Staff were friendly and attentive. The room was a bit tired and bland but that's to be expected. Bed was comfortable. Shower not the best needed a wrench or something but flagged this with maintenance. Breakfast was a buffet but freshly prepared eggs were a bonus. Don't go after 9am though as the... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Moose1184 thank you taking the time to leave us your review. I shall ensure the comments are passed onto the relevant departments to ensure that the few issues you received during your stay are rectified going forward. We do hope to see you again. Kind regards More 

Fife, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were welcomed by a very friendly receptionist. Our rooms had been upgraded to family rooms. All of the staff were very attentive and friendly from the bartender to the waitress at breakfast. . The leisure centre was also great - very friendly bloke welcomed me, good pool, sauna - a tad cool but it was v early on a... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi 5morag Thank you for providing us with you excellent review, I'll ensure your kind comments are passed onto the team. kind regards Nigel. More 

Poole, United Kingdom
Top Contributor
545 reviews 545 reviews
71 hotel reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Avoid a room next to the main road which was less than 3 metres from My bed and you will probably be ok. Food was satisfying but they were clearly not used to a herd arriving for supper in a single hit. Never mind it was cheap and I was with good colleagues. Gym is good and there is a... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi PadiP we are currently looking into ways of reducing the road noise, so with any luck we should have a solution for this problem. I'm glad you enjoyed our gym and we do hope to see you again. kind regards Nigel. More 

Golf del Sur, Spain
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights as part of a wedding party. On arrival check in by Katie was quick and efficient . Rooms were spacious clean and bed was comfortable. Free car parking was also available and the leisure facilities were very good and clean and included in the room rate. When returning from the wedding we wanted to continue with... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi John thank you for your great review, and I shall ensure Lucy and Katie are informed of your comments, it is always nice when our guests use our staff names in their reviews, we certainly hope you will visit us again soon. many thanks Nigel. More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

We booked a number of rooms over a Friday and Saturday night while family descended on Telford for a wedding. Only needed somewhere basic to crash so was happy with the price of the rooms and kept expectations low. However the standard of the spacious, comfortable and clean rooms surpassed this. The breakfast was great value and very good quality.... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hello Geogaz was lovely reading your review and am happy to hear that you enjoyed your stay here with us, it certainly sounds like you all enjoyed the wedding day... We hope to see you again the next time you are in the Telford area. kind regards Nigel. More 

Hereford, United Kingdom
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed a couple of weeks ago.Good rate for a block booking for a wedding. Friendly reception staff. Firm but comfortable mattress, one set of towels (forgot to look in wardrobe where was an extra bathtowel but would still have lacked a hand towel. As my husband put it, you had to crank the loo to flush. A little embarrassing.... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hello Kaye thank you for your comments, I'm sorry to hear that you didn't enjoy your breakfast experience with us and also the few little annoyances that you had in your room. I shall ask our maintenance manager to look into the issues and also pass your comments onto our team for review. kind regards Nigel. More 

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