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All 22 Telford hotels

Telford Whitehouse Hotel

4.0 of 5 Hotel   |   Watling Street | Wellington, Telford TF1 2NJ, England
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Telford Whitehouse Hotel
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Ranked #16 of 22 Hotels in Telford
A recent review
4 of 5 stars reviewed 1 week ago
Mulu50 Leeds
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338 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leeds
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Room fine and clean, once I had radiator turned up full it warmed up but appreciate it is January. Quite hungry so ate in Sir Stephens. Brasserie. Very impressed with my starter, warm salad with crispy bacon and black pudding. Main of fish cake ok but not great and raspberry cheesecake really didn't live up to description. I've read good... More 

Was this review helpful? Yes
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Mulu50 thank you for leaving us your comments, we shall pass these onto all involved, especially our food and beverage team. I certainly hope that the breakfast you had was to your satisfaction. thank you and we look forward to seeing you again soon. Kind regards Nigel. More 

Cape Town Central, South Africa
Contributor
18 reviews 18 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel has more of a feel of an institution rather than a hotel. When I arrived, no one was at the front desk, I needed to say "Hello?" to get someone's attention in the back. When I went into my room, I noticed that the room was not clean - towels all over the place, and bed unmade. I... More 

Was this review helpful? Yes
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hello Cincykidd77 I'm sorry to hear you felt the hotel did not meet up with your expectations, you are right in mentioning that you should not have been checked into a room that had not been prepared and for this our sincerest apologies, I shall pass these comments onto our housekeeping team to investigate and also to ensure this does... More 

Clacton-on-Sea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed here on business after seeing good reviews and wanting a hotel with a swimming pool. The gym and swimming pool are top notch but that's where its stops unfortunately. The room is large which is great but its very dated with stains on the carpet, mold in the shower and broken furniture. I ordered room service and they... More 

Was this review helpful? Yes
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Ann thank you for providing us with our feedback, I'm sorry to hear your stay with us wasn't to your satisfaction. The issue regarding your room is currently being looked at and our maintenance team will address those issues as quickly as possible. I shall also be speaking to our Head Chef regarding the quality of the room service... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Heading to North Wales so stopped over at Telford as half way and found a nice surprise for price we paid! Room was very clean, staff polite and helpful. Had time to kill so had a walk up to the retail park which was not far and did a bit of shopping and had a drink in local pub, bar... More 

Was this review helpful? Yes
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Louise thank you for taking the time to complete a review of the hotel, we are glad to hear that you enjoyed your stay with us and you are correct when stating that the bar areas have different open hours over the festive periods. We do hope that you will join us again soon and enjoy all our facilities... More 

Epsom, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel for a business / pleasure trip after it has been fully booked on previous visits to the area with top range prices for the facilities offered. A busy hotel mainly catering for corporate meetings and conferences is always a good sign for good services and facilities. Also the Whitehouse Hotel is ideally located off the motorway... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi John thank you for completing a review of our property. We are glad to see you enjoyed your stay with us and we do hope that when in the area next that you will choose to join us again. many thanks and kind regards Nigel. More 

Rotterdam, The Netherlands
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing wrong with this hotel, nothing special either. Staff is good, rooms are tidy and clean, breakfast is good. The restaurant is ok. Gym, pool and sauna are a definite plus. But it has no atmosphere either.

Was this review helpful? Yes
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Thank you for leaving us your review and that overall you found the hotel to your liking. I shall pass your comments onto our General Manager and we look forward to seeing you here again soon. many thanks Nigel. More 

Shropshire
Top Contributor
70 reviews 70 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here New Years Eve after going to a party near by.Quiet a bit of noise throughout the night with people coming back from parties. We expected this, so not a problem really. Room was clean and bed was comfy enough. Breakfast was good. Although I didn't eat much due to over indulging the night before. It was perfect for... More 

Was this review helpful? Yes
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hello Steviejay65 and thank you for taking the time to leave us your feedback, we are happy to hear you enjoyed your stay with us and we look forward to seeing again soon kind regards Nigel. More 

Telford, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Booked for the overnight stay for New Year's Eve and weren't disappointed yet again (third year running). From room standard to restaurant to entertainment, all spot on. Staff all helpful and very pleasant. Will definitely be booking again for next year.

Was this review helpful? Yes
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Michael thank you for leaving us your review and we are very pleased you enjoyed your New Year celebration with us again this year and we look forward to looking after you again to see in 2016! kind regards Nigel. More 

Telford, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have visited this restaurant on two separate occasions now and have been impressed with quality of food and restaurant. Latest visit was for my in-laws diamond wedding celebration which was organised by the family. They asked the hotel to cater for around 40 guests for a Sunday Carvery celebration. Service was second to none and staff were really helpful and... More 

Was this review helpful? Yes
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Phil thank you for the kind comments, we are glad your and you're family enjoyed our Sunday Carvery and we hope you will join us for you next gathering too. kind regards Nigel. More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 19, 2014

Just got back. Couldn't stand the heat. Uncomfortably hot. Why oh why is Clive Jones, the DJ still on the circuit??? All crammed in like cattle with a postage stamp for all those people to dance on. Drinks far too over priced. Meal was very good however. Very hot and fresh but very slow. Wouldn't have taken much to switch... More 

Was this review helpful? Yes
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Lois thank you for the review, we are a little confused over the comments, the DJ that we use is our resident DJ 'Terry Gill' who is regarded as one of the best DJ's in Shropshire. I was very pleased to read that you enjoyed the meal but I'm sorry you felt the service was a little slow, we... More 

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Additional Information about Telford Whitehouse Hotel

Address: Watling Street | Wellington, Telford TF1 2NJ, England
Location: United Kingdom > England > Shropshire > Telford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Telford Whitehouse Hotel 4*
Number of rooms: 90
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Also Known As:
Telford White Hotel
Telford Whitehouse Hotel England
Hotel Style:
#3 Luxury Hotel in Telford

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