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Telford Whitehouse Hotel

Watling Street | Wellington, Telford TF1 2NJ, England
Hotel amenities
Telford Whitehouse Hotel
Best prices for: 1 room 1 guest
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Ranked #15 of 22 Hotels in Telford
A recent review
5 of 5 stars reviewed 1 week ago
PJH67 Bridgend, United Kingdom
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349 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bridgend, United Kingdom
Top Contributor
127 reviews 127 reviews
44 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night with my daughter whilst visiting the Telford International Centre, which was about 10 minutes drive away. The hotel was very nice and the staff were polite and helpful. The rooms were a good size with nice tea and coffee making facilities. Our room had twin beds which were comfortable. The bathroom and shower were... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hello PJH67 We're glad to hear you enjoyed your stay with us and your comments will be passed onto our team. hope to see you again soon, kind regards More 

Wales UK
Contributor
12 reviews 12 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been visiting the Telford Whitehouse for a couple of years. The rooms are always clean and tidy. The reception staff always very helpful and informative. The breakfasts have changed from serviced to the now popular buffet style, and in fact this is better as it gives the individual more choice. The continental selection for breakfast is also very... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi cemeaescutie thank you for your valued feedback, we're so glad to hear you enjoyed your stay with us and we look forward to seeing you again in the near future. kind regards More 

Stafford, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel many times and last stayed on the 11th March 2015. We had a suite which was lovely with plenty of room and very comfortable. The food in the restaurant was as always excellent . We didn't use the spa facilities on this occasion but have done many times and while this is not a... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi winnie1219 thank you for providing us with you positive comments, we are glad to hear you enjoyed your stay with us and look forward to seeing you on your next visit. kind regards More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Good points: the hotel was clean, in a good location for the Telford International Centre and what little staff encounters we had were friendly. Bad points: The bed was ridiculously uncomfortable to the point where neither of us had bary any sleep. The breakfast was vastly overpriced considering once we paid and headed over to the buffet to choose our... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Lauraturbo I'm sorry to hear your stay was not up to our usual standard and I shall be passing your comments onto our managers to ensure that our teams understand the importance of keeping consistent standards for our guests. kind regards More 

Billingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here as we were visiting Blists Hill Victorian Town and Ironbridge and it is really located. But the real bonus for us was that the hotel caters for families of 5, this is not the case in most hotels. The room had a double bed, 2 single beds and a camp bed, it didn't leave too much space,... More 

Was this review helpful? Yes 1
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Gayle thank you very much for leaving such a positive room, you mentioned the condition of the bathroom and just wanted to inform you that our maintenance team are currently in the process of refurbishing the bathroom so should be back up to standard within a day or two. I shall also pass on your kind comments regarding our... More 

Chelmsford, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Just a quick review to say we stayed at this hotel a while ago for my brother-in-law's wedding and we found it was a very pleasant stay. The only downside would be if you had a room over the place where the night functions take place then I would find that very noisy, but we didn't and had a nice... More 

Was this review helpful? Yes 1
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi DavidT thank you for leaving a review of the hotel, non of our bedrooms are above our function rooms so you can rest assured that there would be no disturbances from any functions at the hotel. I'm very happy to know you enjoyed your stay and hope to see you again soon. many thanks Nigel. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2015

We had a short leisure trip with our 4 year old to visit all the Ironbridge museums. I wasn't expecting great things given the exterior appearance of the hotel. but was very pleasantly surprised. First plus was lots of free parking right next to hotel. Second was the room which was massive with great décor. Third was the leisure centre... More 

Was this review helpful? Yes 1
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hello Janet thank you for leaving us your great review! It's good to hear you enjoyed all aspects of your stay and we look forward to seeing you when you return. many thanks Nigel. More 

Coventry, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 20, 2015

Stayed for 1 night with family. Clean comfy room, helpful staff. You get access to the leisure centre too which had a nice warm pool, sauna & steam room. Breakfast nice, would stay again. For secure Wifi access it's £5 a day though.

Was this review helpful? Yes 1
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Julie very glad to hear you enjoyed your stay with us, we shall very shortly be having a new WiFi system installed and this will negate the need for guests to pay for the service, with that in mind we certainly hope you choose to stay with us again when you are next visiting the area. kind regards Nigel. More 

Dubai, Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

After booking the hotel last minute and knowing it was slightly out of the town, I wasn't disappointed as the on site services were really good. I have to say the service from the staff was top class and extremely friendly, professional and above all "genuinely happy" thank you for a lovely stay and I would definitely book again despite... More 

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Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hello Kerrie thanks so much for the lovely feedback, we are very happy to hear you enjoyed your stay with us and we look forward to seeing you again in the near future. kind regards Nigel. More 

Norwich, United Kingdom
1 review
3 of 5 stars Reviewed February 16, 2015

Acceptable but no way a four star hotel. The check in/out very efficient and quick. Reception staff very helpful and friendly. Breakfast very good, hot, lots of choice and unlimited. The waiting staff at dinner a bit unorganised. Missing cutlery and crockery, which had to be asked for several times before it arrived. One member of staff a bit sarcastic... More 

Was this review helpful? Yes
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review

Hi Barbara thank you for taking the time to leave us your comments, I'm sorry to hear that you found our restaurant staff to be unorganised, this is unusual as we normally get very kind comments regarding our staff and service. Our maintenance team are looking into the issues you mentioned with the rooms and we do hope that you'll... More 

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