Stayed 8th/9th May. On arrival was checked in but receptionist turned and chatted to her friend instead of giving me directions where to go. Spacious room although not hoovered very well. Room service on first night - lasagne at nearly £10 arrived which was burnt and dry round outside and top was so overdone in microwave it was like plastic....
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Tehe hotel overlooks football ground from the restaurent.goods rooms could do with minibars.only had breakfast which is very good.ideal spot forTelford shopping centre,a nd Ironbridge.some nice pubs also nearby.The sports area looked good but sadly did not use.
Having booked via Groupon for a special 'girly day', myself and my friend were not disappointed! Excellent facilities, areas clean and the staff very welcoming and attentive. Treatments at Lillie's were amazing! Thankyou girls. We would definately recommend and hope to return with our families to explore the area.
Many thanks for this review and I am delighted that you enjoyed your Spa Day in Lilly's. We receive quite alot of positve feedback about our Spa Day's and this review has bee passed onto the Girls in Beauty.
Most of the Staff in Lilly's are quite young and it improves their self confidence no end
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My first visit on recommendation of some business friends and it did not disappoint. plenty of car parking space, large comfortable well appointed room,good breakfast selection and very good staff service.
As a bonus a fully equiped & spacious gym area with indoor pool streamroom & sauna, which was great after a look days work and included in the price!...
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Many thanks for this review, and I am delighted that you enjoyed your stay with us. Your comments have been passed onto our staff. It is always a pleasure giving them positive feedback.
I hope we have the opportunity of seeing you soon
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My GF and I stayed here recently before a wedding and were pleasantly surprised on arrival by the size of our room which was very big (as was the TV). The bed was perfectly comfortable and afforded a good nights sleep, however being one of the first rooms on the corridor meant footfall past was high so at times it...
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Many thanks for this review and i am delighted that generally speaking you enjoyed your stay. I have passed on your comments to the staff. It is always a pleasure to pass on positive feedback
I hope to welcome you back soon
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Myself and a group of friends went on a Groupon spa day, and had a fantastic day.
The staff were lovely and very welcoming. The male receptionist in the Lesiure area was very helpful and thoroughly explained everything and showed us around.
The actual pool area was somewhat lacking for a spa day, we walked in to see children having...
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Many thanks for this review and I am delighted that you enjoyed your Spa Day. We reeive lots of positve feedback about the Spa Packages.
Your comments have been passed onto the relevant members of staff and it does the self confidence of the staff in Lilly's the world og good. I have thanked Terry personally.
Please accept my apologies...
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Myself and a friend visited the White House Hotel and spent a very relaxing day, we were greeted by a male receptionist who couldn't do enough for us. Spent some time in the lovely pool area using the facilities before our treatments - massage, facial and manicure - excellent service and very enjoyable.
Then had a very lovely lunch in...
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Many thanks for this review. It is always a pleasure to receive positive feedback from our customers. Your comments have been forwarded to all the staff. Many thanks once again and I hope we see you again in the near future
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Stayed overnight on business and found the hotel to be perfectly pleasant in terms of accommodation and facilities. All OK for this type of hotel. Food however was a different matter. The menu is very limited. Restaurant service was extremely slow. The waiting staff were very quick and efficient. The problem seemed to be the kitchen and the restaurant wasn't...
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Many thanks for this review and i am delighted that generall speaking yo liked the Hotel. please accept my apologies about your dining experience.This is most uncharacteristic of the restaurant as the general feedback is good. Your comments have been passed onto the Kitchen and they will learn from this constructive feedback
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We stayed here in March 2012 using a Groupon voucher. With a bit of prior knowledge, we were able to book a room upstairs on the "football stadium" side of the hotel, and it was wonderfully quiet. We are used to being given all of the usual spiel about facilities, opening times and so on when we book into a...
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Many thanks for this review- i am delighted that you enjoyed your over night stay at the Whitehouse and your comments have been passed onto all the staff. They like receiving positive feedback.
I hope that we will see you back in Wellington in the not too distant future
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Stayed here for a week while at s conference in Trlford Intl Centre. Hotel is close if you have a car. Clean and room was good size family room for four. Breakfast is good but little things were missing when it got busy. Swimming pool and gym facilities are excellent. Will stay here again next year.
Many thanks for this review, I am delighted that you had a good conference in Telford and enjoyed the facilities we had to offer. Your comments have been passed onto all the staff. They enjoy receiving positive feedback.
I hope we see you next year
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