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Telford White House Hotel

4.0 of 5 Watling Street, Telford TF1 2NJ, England
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Telford White House Hotel
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Telford White House Hotel
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329 reviews from our community

Traveler rating
    83
    132
    77
    18
    19
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88
103
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52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
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    (329)
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    (81)
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    (46)
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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Just got back. Couldn't stand the heat. Uncomfortably hot. Why oh why is Clive Jones, the DJ still on the circuit??? All crammed in like cattle with a postage stamp for all those people to dance on. Drinks far too over priced. Meal was very good however. Very hot and fresh but very slow. Wouldn't have taken much to switch... More 

Was this review helpful? Yes
Nigel M, Manager at Telford White House Hotel, responded to this review

Hi Lois thank you for the review, we are a little confused over the comments, the DJ that we use is our resident DJ 'Terry Gill' who is regarded as one of the best DJ's in Shropshire. I was very pleased to read that you enjoyed the meal but I'm sorry you felt the service was a little slow, we... More 

Telford, United Kingdom
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked here for 16 of us to have our Xmas Party! To be honest had to mess them about a bit with numbers and menus....but Kelly Roberts was ace! Nothing too much trouble! Despite there being 250 of us in one sitting the food was excellent, great service and piping hot!! Nothing too much trouble, asked for extra bread with... More 

Was this review helpful? Yes
Nigel M, Manager at Telford White House Hotel, responded to this review

Hi Shar0n1961 thank you for leaving us your review, I'm glad you enjoyed your Christmas Party with us and I have already passed these lovely comments onto the teams involved and Kelly wanted to say a big thank you for your booking and the kind comments too. We look forward to seeing you again at your next event. Many thanks... More 

Ironbridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed over to save driving after a Christmas party. Room was spotless and comfy, the shower was 'invigorating ' and everything worked. The only small gripe night be the tiny pillows on the bed - more like cushions - but not a major problem. Breakfast was really good - buffets often mean food sitting in overheated grease and rubber eggs... More 

Was this review helpful? Yes
Nigel M, Manager at Telford White House Hotel, responded to this review

Hi Carol thank you for leaving your review with us, I'm delighted to hear you enjoyed your stay here with us and I do hope your party night was enjoyable too. We'll see you soon for your next event! many thanks Nigel. More 

Truro, England, United Kingdom
Top Contributor
110 reviews 110 reviews
66 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Better service this time from the receptionist. We didn't dine here as we arrived late but ate breakfast. I still haven't had a chance to try the pool but will be back and hope to. Last time the bacon for breakfast was excellent but this year it was very bog standard.

Was this review helpful? Yes
Nigel M, Manager at Telford White House Hotel, responded to this review

Thank you for leaving us a review, I have passed your comments onto our chef who will look at our breakfast offering in comparison to last year. Also, our leisure club is currently going through a refurbishment so the next time you visit all the new equipment will be in place. we look forward to seeing you the next time... More 

Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hi we have just been to the White House in telford it is really nice we went down to the pool it was very nice with a sauna & steem room Then we had some lunch witch was ok nothing to shout about The room was really nice cosy. In the morning we had buffet breakfast very nice we sat... More 

Was this review helpful? Yes
Nigel M, Manager at Telford White House Hotel, responded to this review

Hello Shaun and thank you for providing us with your feedback. Hopefully the next time you visit us AFC Telford may be playing a match and we could organise for you to watch the match. Kind regards Nigel. More 

Telford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I held our office Christmas party here. We had around 70 people from all over Europe attending. The staff were marvelous - they couldn't have been more helpful! The food was excellent - good quality, well cooked and ample portions. The drinks were reasonably priced and the hotel even agreed to open a tab for us and use a 'beer... More 

Was this review helpful? Yes
Nigel M, Manager at Telford White House Hotel, responded to this review

Thank you for providing us with your great feedback, I have passed this on to all staff involved. We are glad you and your party all had a wonderful time and look forward to seeing you all again for next years festivities. Kind Regards Nigel. More 

Manchester, United Kingdom
Top Contributor
70 reviews 70 reviews
8 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The room (301) was excellent, very large with two double beds and a decent sized bath room. Sadly, it was near both the stairs and a link bridge to the bar so it was somewhat noisy, but not really a lot to be done about that. The location is good, and the car park has plenty of space. The breakfast... More 

Was this review helpful? Yes 1
Richard M, Manager at Telford White House Hotel, responded to this review

Hello Mike thank you for leaving the feedback, it is very disappointing to hear these comments as usually we have guests praising our staff on their service. Unfortunately it seems on this occasion we have failed in our restaurant service and for that I do apologise. We will however take your comments to the team as part of our training... More 

Northumberland National Park, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2014

Stayed 2 nights to attend a trade show fri/sat. Had read reviews so contacted ahead to ask for a pitch side room, which was clean and quiet as promised. Beds very comfy. Breakfasts excellent, also enjoyed spa facilities. Staff very friendly, arranging for breakfast for those of us attending the trade show to start earlier than the normal weekend time.... More 

Was this review helpful? Yes
Richard M, Manager at Telford White House Hotel, responded to this review

Hello Jane thank you for the lovely feedback, I shall ensure your comments are passed onto our team and we look forward to seeing you again next year... Many thanks Nigel. More 

Gwynedd, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 10, 2014

Good location. Very clean. Room good and bathroom. Staff very polite. It was a pity that the Sunday evening meal was awful. As a supposed 4* hotel it was a seriously disappointing dinner. The chicken Caesar salad was virtually inedible with a revolting watery sauce. The chicken with piri piri sauce was dried out with packet mashed potato. The specials... More 

Was this review helpful? Yes
Richard M, Manager at Telford White House Hotel, responded to this review

Hi Jenny thank you for taking the time to send in your review, I'm sorry to hear that you found your Sunday evening meal disappointing. I have passed your comments onto our Head Chef who will ensure that the specials menu is available for all guests every night of the week, also to ensure some retraining is completed reference to... More 

Newport, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 26, 2014

I stayed here last year with work. All seemed ok on that visit. I took my wife here for a long weekend this week as a treat as I had been there before. We were given room 3. We are not overly fussy but like clean rooms. The bathroom straight away was disappointing. Mould all along grout line on bath... More 

Was this review helpful? Yes 4
Richard M, Manager at Telford White House Hotel, responded to this review

Hi Carl thank you for you review and informing us of the issues you have had during your stay. Since receiving your comment our maintenance team are now currently in the process of refurbishing some of the bedroom bathrooms that require attention. Also our leisure club gym and pool area will be under going a refurbishment also and these works... More 

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Additional Information about Telford White House Hotel

Address: Watling Street, Telford TF1 2NJ, England
Location: United Kingdom > England > Shropshire > Telford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Telford White House Hotel 4*
Number of rooms: 90
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Also Known As:
Telford White Hotel
Telford White House Hotel England
Hotel Style:
#3 Luxury Hotel in Telford

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