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Telford Hotel & Golf Resort

Great Hay Drive, Telford TF7 4DT, England
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Telford Hotel & Golf Resort
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934 Reviews from our TripAdvisor Community

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Traveler rating
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    314
    179
    70
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (934)
  • Mar-May only
    (230)
  • Jun-Aug only
    (321)
  • Sep-Nov only
    (217)
  • Dec-Feb only
    (166)
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Leicestershire, United Kingdom
2 reviews
3 of 5 stars Reviewed yesterday NEW

Pool and spa area was very nice. Rest of hotel needed a little more attention. Sticky doors and dropped food on the stairs that wasn't cleaned up. Staff ok and fairly friendly. Food however was awful!! Ordered our evening meal and it literally came out of the kitchen within 2 minutes of being ordered. It was dry, cold and inedible... More 

Was this review helpful? Yes
Preston, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was lovely from start to finish, fabulous staff who would do anything for you, they were very good with my 7 year old. The rooms were basic but clean and tidy. The swimming pool, sauna and steam room all great although did miss the jaccuzi, which has been taken out although still remains in the photos. It was... More 

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Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Sharon O, It was great to read you enjoyed some good quality time with your daughter at the Hotel and pleased you enjoyed the Leisure and Spa facilities. I will have a look at the Jacuzzi reference as the facility was removed quite some time ago. Hope to see you again soon, Kind regards, Steven More 

Preston, England, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had 2 rooms from 16 August for 3 nights, take or Daughter & 2 Grandchildren for a holiday each year as Husband is no longer around. Good drive just under 2 hours, our rooms were not quite ready but gave us time to look around and have lunch Went for a swim, the facilities are first class, the grandchildren... More 

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Tim S, Your Grandson indeed has great taste and we will welcome him back with open arms. So pleased to hear you and your family members enjoyed your three night break with us, makes all the hard work seem very worthwhile for the team. Keep an eye on the Q hotels website as we have some great offers coming... More 

Stamford, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We have stayed here before as we love the Ironbridge Gorge Museums and wanted to visit some of them again. The room was clean and we had been upgraded to a room in the Darby house (We are members of the Q Hotel Breakaway club). There was a huge wedding on the Saturday night/Sunday morning which was being catered both... More 

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Laura P, It was so pleasing to read your review particularly from a regular guest and one of our valued Breakaway Club members. Pleased to report that yes, we have increased the number of poolside loungers and we plan to increase these again with some really 'funky' loungers in the not too distant future. Hope to see you again... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Can't fault the place staff are so friendly and made the vist even more of a wonderful experience 😀 carrie who did my treatment was such a pleasure to have a lovely asset to the company. The spa facilities were amazing just what we needed. The food was average could do with vamping the menu up but apart from that... More 

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Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear fitnesslil, Thank you for your review and feedback and it was so pleasing to hear you enjoyed your Spa visit to the Hotel. We hope to see you again soon, Kind regards Steven More 

Haywards Heath, United Kingdom
Level Contributor
204 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I visited the hotel as I had a business meeting in Telford, I had looked at the mixed reviews but booked a Q Star room which was the best room by their web site. Entrance and reception was extremely nice and the receptionist was helpful and very polite. My room was located in Darby House and was a fair walk... More 

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Ean 44, Many thanks for your review and feedback. I was pleased to read that you enjoyed many of your hotel experiences and will discuss with the Housekeeping team the issues you have raised regarding your bedroom. I will personally investigate your comments on the uncomfortable mattress and establish what needs to be done to improve the sleep quality.... More 

Reigate
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I have spent a day being physically ill having attempted to eat breakfast here. I've never seen such pale pink bacon and having shown a photo of it to my staff, they all agreed it looked raw. It might have been probed and cooked to some sort of standard but bacon served pink is unacceptable, And don't complain about it... More 

Was this review helpful? Yes 3
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear derechReigate, I was concerned to read your review and obviously offer my apologies for your most unfortunate experience. There appears to be some inconsistencies in your feedback and would welcome the opportunity of discussing these in person with you. I have just returned from a weeks vacation and can now be contacted direct at the hotel at your convenience.... More 

Coleford, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 1 week ago

Having recently stayed at the Q Group's Chesford Grange hotel in Warwick, we booked Q's Telford Hotel & Golf Resort with great confidence, as the Chesford Grange was fabulous; how disappointed we were... At the Chesford Grange we booked a superior room and we were delighted by it (particularly a stunning bathroom), so we plumped to go even better and... More 

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Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Dave 2811, Thank you for your review and I am truly sorry we did not live up to your expectations in a few areas. We will discuss your review as a team and establish where we could have performed better to meet your expectations. The Breakaway Club is very popular and every week we have many members enjoy the... More 

Tarporley, United Kingdom
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 1 night in August and paid for a QStar room - we were put in room 703 and it ticked all the boxes. Was large, bright, immaculately clean, had a good sized bathroom, well equipped fridge and was very quiet. The hotel itself feels like a chain hotel so spending a little more for the QStar room... More 

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear ChimpyT2000, Many thanks for the review and it was pleasing to hear you enjoyed most of your experiences at the Hotel. I take on board your comments on the food in the Restaurant and shall discuss your comments with the kitchen team. We do hope to see again soon and I am confident we can improve greatly on your... More 

Leicester, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous hotel & beautiful pool. Booked a 2 night trip.Everything from arrival to leaving was lovely. Lovely choice for evening meal & breakfast. Rooms clean & big. Staff a credit to QHotels.. Would recommend & would happily book again

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear HJA 63, What a great review and thank you so much for taking the trouble to share your experience. The Telford team are rightly very proud. Hope to see you again soon, Kind regards Steven More 

Hotel Review Summarization

What travelers say

  • Very good(25)
  • Steam room(9)
  • Evening meals(7)
  • Reception staff(6)
  • Spa treatments(4)
  • Leisure facilities(3)
Questions? Get answers from hotel staff and past guests. Ask a question

120 photos of this hotel

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Room/suite (47)
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Hotel & grounds (13)
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Dining (9)
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View from room (11)
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Pool/beach area (2)
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Bathroom (11)
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Other (24)

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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