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Telford Hotel & Golf Resort

Great Hay Drive, Sutton Heights, Telford TF7 4DT, England
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Telford Hotel & Golf Resort
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995 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was booked into the hotel for 9th February by and with a business colleague, £137 for my room, 226, with breakfast included. My colleague's room was 204, adjacent to 202, and this is significant as he did not have a good night's sleep, but more of that later. My room had been prepared by CATHY, according to the slip... More 

Helpful?
Thank veryoldbaldman
Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

the room was ok. nothing at all special. the corridors stank of smoke. then about 7pm they smelt of cannabis. Our clothes smelt and as an expected mum i was furious. we complained, e were told that i was out of three rooms who was smoking it, we were one, we knew the next door neighbours (who also complained) which... More 

Helpful?
Thank angeleyes1982
Wolverhampton, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed again as a group of friends and we have had a lovely weekend. The rooms are spotless, comfy beds with good quality bedding and very peaceful, we had a great nights sleep. Dinner was good, as a vegetarian I was again well catered for but we all enjoyed the meal and the service was excellent. Breakfast was great as... More 

Helpful?
Thank Sherrie C
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Sherrie, Many thanks for your five star review of the Telford Hotel and Golf Resort. I will certainly pass your kind comments on to the whole team and pleasing to hear you find the hotel offers great value for money. We hope to see you again soon. Kind regards Steven More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Arrived on the 5th February for a two night stay. Total chill out in a lovely relaxed atmosphere. Enjoyed the Spa and Our Massage - definatly recommended. The facilities were all lovely and clean, all the staff were polite and really friendly, nothing was to much trouble for them. The Restaurant we throughly enjoyed, the Food and Service was First... More 

Helpful?
Thank Rachel W
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Rachel W Many thanks for the great review and I will pass your comments on to the team and specifically Jamie and the Restaurant team. I do hope we will see you again soon for another weekend break. Kind regards Steven More 

2 reviews
2 of 5 stars Reviewed 1 week ago

Booked a game of golf at the beginning of February. They should have closed the course as the ground was far too wet. They had not cut the grass this year, and even the fairways had grass four inches long, Most of the course was very muddy and the balls just plugged into the ground on landing making it very... More 

Helpful?
Thank Dave B
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Dave B, Many thanks for the review and you are correct the course is very wet at present and whilst it has been wet it has also been warm and the fairways continue to grow and the fairways machines will make too much mess / damage to the fairways if the green keeping team attempt cutting. The last two... More 

Oxford, United Kingdom
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a package bed and breakfast deal and it started very well the reception staff, the spa staff and breakfast staff were all very good indeed, 5 stars. The quality of the room was likewise 5 star, provided you don't want to live in the bathroom which was snug. The bed and sheets etc. were spotless and of very... More 

Helpful?
Thank BarcodeUK
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Barcode UK Many thanks for the review. As you are aware I have communicated with you separately over your issues and once again apologies for the inconveniences over your evening meal. Kind regards Steven More 

Poulton Le Fylde, United Kingdom
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

After my Husband and I using Q Hotels in the past and not being disappointed before, we suggested we book the Telford hotel to meet up with friends. They had not used them before so paid and joined the membership. Feel very let down after my recommendation, that our two night evening meals were awful quality. The first night both... More 

Helpful?
Thank sue_ken10
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Sue-ken10, Many thanks for the review and once again apologies for the issues you experienced regarding the food. As you are aware I have communicated with you directly over the issues raised. Kind regards Steven More 

Telford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Love the rooms here modern and contemporary clean and TV and coffee and tea in rooms. Spa amazing clean and helpful. food good with a lovely view easy to get to a good place to stay.staff helpful could not do enough golf course amazing good views

Helpful?
Thank Julia B
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Julia B, It was lovely to read your review and I will circulate for the team to see. Always great to hear from one of our many happy guests. We hope to see you again soon. Kind regards Steven More 

Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My daughter and I used a groupon voucher for a spa day with treatments which was excellent value for money. The pool area is very relaxing with the usual steam and sauna rooms. Extra touches were the ice machine and the heated beds which I loved. Our treatments very good and relaxing. We had lunch in the hotel which I... More 

Helpful?
Thank Jackie D
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Jackie D, Many thanks for the lovely review following your Spa day with us. It is always great to hear from our Spa guests as the service is such a personal one. I will feedback to the Spa team and thank you for taking the time and trouble to post this review. We do have some great Day Spa... More 

oswestry
Level Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is not our first visit to this spa my daughter and I lookout for travel zoo deals.Yet again we weren't disappointed. The staff are very friendly the facilities at the spa are great and the treatments are excellent,. We had lunch in the bar which was good with excellent service we came away feeling very relaxed and cant wait... More 

Helpful?
Thank rhianslip
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Rhianslip, What a lovely review and I was so pleased to hear you travel all the way from Oswestry for our Spa Days. No need to wait for the on line offers, give the Spa a call and they will always arrange something special for you. Hope to see you again soon, Kind regards Steven More 

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