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Telford Hotel & Golf Resort

Great Hay Drive, Telford TF7 4DT, England
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Telford Hotel & Golf Resort
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Telford Hotel & Golf Resort
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903 Reviews from our TripAdvisor Community

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Traveler rating
    329
    301
    174
    69
    30
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101
335
22
129
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (903)
  • Mar-May only
    (230)
  • Jun-Aug only
    (294)
  • Sep-Nov only
    (213)
  • Dec-Feb only
    (166)
All months
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Have never stayed here before and was looking forward to a couple of child free nights. Booked a King Room online, but when we arrived we were put in a standard room. When I queried it, reception said all Rooms are called King Rooms but either standard or superior! This is the first time we wasn't offered a free upgrade!... More 

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Elland1547, Many thanks for the review and your constructive comments. Pleased to report the Sauna has now been repaired. The heating element failed and replacement ordered immediately, however with delivery and safe fitting this process did take 72 hours. Apologies for the inconvenience. I will look into your room allocation as something appears to have gone wrong here and... More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a night with two couples and our children, lovely hotel, modern and clean. Restaurant was lovely but lacked atmosphere.. Needed some music as otherwise was really noisy. Pool was amazing. Will definitely return soon for another night!

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Williamsy, Many thanks for the lovely review of the hotel. As you say the pool area is a great asset for the business and always very popular. We look forward to seeing you again shortly. Kind regards Steven More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in one of the Qstar rooms which was large and clean. With a large bed and good shower over the bath. Spa area is good and has a large pool. Unfortunately the sauna wasn't working properly and was not up to temperature. Generally the by hotel is a little "tired" and could do with new carpets etc in... More 

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Andrew W, Many thanks for the review and the kind comments on our friendly and helpful team. We do have plans to address some areas of 'tiredness' and hopefully you will see some nice improvements. We will look into the composition of the Caesar Salad and thank you for your constructive feedback on this classic and ever popular dish.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Disgusting.... Steam room stinks of mould, mens changing rooms including showers, toilets haven't had a deep clean in months and stink, swimming pool very cloudy, sauna not worked for days and rinse shower is caked in scale with only some holes letting water through. Reported the situation several times and no action taken. This is the most expensive gym in... More 

Was this review helpful? Yes 2
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Ram M, I have discussed your review with Leisure Management and I know the Leisure Manager will be contacting you directly to discuss your comments. The sauna element had unfortunately failed and the same day a replacement was ordered by the maintenance team and has subsequently been fitted and the sauna is now working correctly. If you would like... More 

Reading, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW

Nice clean hotel, but rooms small. No bath and tiny shower room. Is a hotel full of golf associations and ladies on spa packages - not good for a couple. Golf course was well kept and lovely, but not managed - overbooked with golf associations who held up play - had to wait on nearly every tee. Restaurant had no... More 

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear 3wayphys, Many thanks for the review and we take on board my constructive comments and will discuss as a team where we could have made your stay with us more comfortable. Often at this time of year our mix of Golfing groups and Spa groups contradicts with our general Leisure guests. Something we need to look closely at to... More 

Wooburn, United Kingdom
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Supporting a player in a golf event held at the golf club. Great to be on site - course in good condition but greens slow. Breakfast well done. Menu varied for evening meals. Rooms, facilities, cleanliness good but not outstanding. Served the purpose for the stay.

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Susan R, Many thanks for the review and I was pleased to hear the hotel was convenient for your purposes and overall you were happy with the facilities and servcies we have to offer. Kind regards Steven More 

Shrewsbury
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

6 of us went last week on a spa day. We all had a fabulous day. Staff all friendly & helpful. Hope to go again... When there is a offer on! The only moan really is... No jacuzzi & the robes are very dated! But other than that. Thank you for a great day.

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Madnik88, Thanks for the great review following you spa day last week for your small group. Great to hear that the day was enjoyed by all. I will discuss the robes with the Spa Manager and see where we cannot improve on their quality. Hope to see you again soon on one of our special offer days which do... More 

Broseley, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

was lucky enough to stay at this amazing hotel for a friends wedding. We stayed all weekend and it was just simply fantastic, staff were lovely, attentive to all our needs and nothing at all was to much trouble, they even saved the day by going out of their way to get fresh balloons when ours decided to deflate overnight!,... More 

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear 571 Carol, It was great to read your lovely review of the Telford Hotel and Golf resort and we were delighted to hear you enjoyed your stay with us and will be returning soon for a short Spa break. Look forward to seeing you again in a couple of weeks. Kind regards Steven More 

Lichfield, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was brilliant and it could not be faulted. The evening menu was poor compared to our last visit and my wife ended up with what can only be explained as a plate of salad. Staff were good and the service ok.unfortunately we arrived during a golf competion and the two gents on the table next to us swore... More 

Was this review helpful? Yes 1
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Darren D, Thank you for the review and please accept our apologies if your evening meal was inconvenienced by poor language from another guest table. I do hope this will not deter you from returning to our hotel in the future. Kind regards Steven More 

Rochdale, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Our room was stunning very clean and spacious. The staff were very attentive and polite and helpful. They were not over the top and dealt with a minor complaint of the TV aerial that kept falling out. My husband played a round of golf and he said the course was in excellent condition and the pro shop staff were helpful.... More 

Was this review helpful? Yes
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Joanne G, Many thanks for the review and I was delighted to hear you enjoyed your mid week break and team looked after you well. I will pick up on your point regarding breakfasts and discuss with the team. We look forward to seeing you again for another short break. Kind regards Steven More 

Hotel Review Summarization

What travelers say

  • Very good(25)
  • Steam room(9)
  • Evening meals(7)
  • Reception staff(6)
  • Spa treatments(4)
  • Leisure facilities(3)
Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

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Hotel & grounds (13)
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Dining (9)
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View from room (11)
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Pool/beach area (2)
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Room/suite (45)
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Bathroom (11)
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Other (17)

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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