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Holiday Inn Telford / Ironbridge

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Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
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Holiday Inn Telford / Ironbridge
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Holiday Inn Telford / Ironbridge
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473 Reviews from our TripAdvisor Community

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Traveler rating
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    177
    92
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (473)
  • Mar-May only
    (124)
  • Jun-Aug only
    (149)
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    (97)
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East Sussex UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My son and I stayed one night in this hotel and found it all so good, so many facilities including pool and health club...lovely room with two double beds and had some soup at lunchtime which was delicious also we had a pot of tea served with extra milk and a packet of biscuits each. Breakfast was very good also... More 

Was this review helpful? Yes
Glasgow, United Kingdom
5 of 5 stars Reviewed 5 days ago NEW

We found this hotel by accident 26 years ago and have gone back at least once a year since. We have just had our 14th annual family reunion there and cannot praise the staff enough. We are looked after extremely well. (13 adults, 13 children this time ) Warm, friendly service; clean, comfortable accommodation; great leisure centre with pool; varied... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear vanfan Thank you very much for your review and for your loyalty over the last 25 years. We're pleased to have had a hand in your family reunions and so glad that you are able to get together on these occasions, keeping in touch with loved ones is so important. We look forward to hosting many more reunions for... More 

Preston, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for one night. Rooms very roomy with two big double beds which I had reserved. Very comfy & clean. Staff very friendly. Breakfast ok usual buffet style but adequate for what we needed. Would recommend to anybody who is looking for a stay in Telford.

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear mummykins Thank you very much for your review and recommendations. We really appreciate it. I hope you will come back to stay again. Kind regards Lis Frost Guest Relations Manager More 

Essex, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Recently stayed at the Holiday Inn in Telford for 2 nights whilst visiting family. We have 2 children aged 4 and 18 months. The reception staff were really helpful and friendly. The kids got a little goodie bag and a voucher for a free cookie and glass of milk which I thought was a lovely touch and they thought that... More 

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear tripletgiles Thank you so much for your review and I'm so pleased your little family enjoyed themselves. We work hard to make it a great experience for our littler guests as well as the bigger ones! Its good to know the milk and cookies proved a hit. I hope you will come back and stay with us again some... More 

Wigan, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to take my daughter to this hotel for the weekend as we had been told about Town park in telford and needed to find a hotel nearby that had all our requirements this holiday inn was perfect it's gardens open onto the park itself via a gate you are given the code to at reception. It has a... More 

Was this review helpful? Yes 1
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Richard P Thank you very much for taking time out to post a lovely review after your recent stay. I'm glad that you found the way to the town park, its a really beautiful area right behind our hotel and well worth a visit. I'm pleased also that you were able to visit Revive Leisure Club and take advantage... More 

Helensburgh, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The service in this Holiday Inn was exellecent, our room was large, comfortable, beautiful view and everything worked find. We had booked in for diinner, bed and breakfast - after a busy day and a long drive, we welcomed the idea of eating in their Olive Tree restaurant. I was not reassured that there was only one other person in... More 

Was this review helpful? Yes 1
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear FrancesJohnstonScott Thank you for your review and for the positive feedback about our hotel and bedrooms. It was me that spoke to you on the telephone a few days after your stay, to apologise for the poor experience you had had in the restaurant which was certainly not our usual standard. The chef on duty was working with a... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Beds are so soft the Mattresses need to be changed. Room looks like it is till in 1970's, pillows were flat and bathroom not been cleaned. Hairs in the bath. Spend some money on your rooms and address housekeeping issues. Positives were staff very friendly

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Markcrockett Thank you for taking time to post a review. I left a message on your mobile this morning to personally apologise for the shortfalls in cleanliness that you experienced last night, I'm so sorry, we would have moved you to another room but I appreciate that you had already unpacked. Please be assured that a full investigation has... More 

South East England, United Kingdom
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was as I would have expected from Holiday Inn. It was generally well maintained. The room we had was clean, well decorated and came with everything you need for a short stay. The bar area was uninspiring but served its purpose. We did not eat in the hotel except for breakfast which was a pretty average buffet arrangement.

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Ian M Thank you very much for your review and I'm pleased that we met your expectations. I do hope you will come and stay with us again later in the year as we are about to change our bar area. I look forward to welcoming you back. Kind regards Lis Frost Guest Relations Manager More 

London, England
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked 3 rooms and they were all good. They were very clean. I found the bed was very comfortable and I am really fussy about the beds as I can be a bad sleeper. Room temperature perfect even though the weather was hot. Plenty of hot water. Soap, flannels provided. I never use hotel products so did even not... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear traveller598 Thank you very much for your kind review. It certainly sounds like you had a very comfortable stay with us. I look forward to welcoming you back on a future occasion. Kind regards Lis Frost Guest Relations Manager More 

2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lovely hotel fantastic staff but the most uncomfortable bed i have ever slept inn. The hotel is in a fantastic area if you want to use the international centre. We were there for trampolining event and it wad so convenient.

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Connie 683 Thank you for taking time to leave a review after your stay and I have passed on your feedback to the team. I have also sent you a private message to ask in which bedroom you stayed so that I can assess the mattress. We are in the process of ordering and installing a brand new batch... More 

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