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Holiday Inn Telford / Ironbridge

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Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
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Holiday Inn Telford / Ironbridge
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Holiday Inn Telford / Ironbridge
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456 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (456)
  • Mar-May only
    (124)
  • Jun-Aug only
    (132)
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    (97)
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Taunton, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We were really surprised at how good this hotel was. We were passing through and booked late on the day we needed the room. All the staff were welcoming, friendly and helpful. The room was spacious, clean and well appointed. Our evening meal was delicious and surpassed many expensive restaurant meals we have had. The reception staff were great and... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear ajb1717 Thank you very much for taking the time to review us after your recent stay. I have passed on the feedback to the team and its really made their Friday! I hope to welcome you back if you are back in Shropshire in the future. Kind regards Lis Frost Guest Relations Manager More 

Yorkshire
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights on business,it is a typical business hotel with the added benefit of gym and swimming pool.the rooms were large and adequate with tea and coffee making facilities,hair dryer and iron.Air conditioning in the room was welcome as it was warm.The breakfast was buffet style and was plentiful,our evening meal was excellent with plenty of... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear leonwilski Many thanks for your review. I've passed on your comments to all the departments, Our hotel is so well located if you fancy some retail therapy at the indoor shopping centre which is just a short walk away from the hotel. I do hope you will come back again soon. Kind regards Lis Frost Guest Relations Manager More 

dorset
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed over for a weekend and found the room to be very comfortable and clean. The bathroom was modern and the way the shower curtain is mounted means it doesn't stick to your body when the shower is turned on. Nice little touch. Good sleep quality although we did hear some guests when they walked past our room. Breakfast was... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear DorsetFoody Many thanks for your helpful review which I am sure readers will find useful when planning to come and stay with us. The curved shower rail is one of Holiday Inn's hallmarks as we know that the shower experience is important to our guests, so its good to get this feedback. I hope you will come back and... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Stayed here after a works meeting, the restaurant was really surprising and the food served was of a really high quality and presentation really good! The bedroom was as expected for a holiday inn but the bathrooms were really premium and surprising. The one thing that really let me down was the tea on offer - didn't think it was... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Siobhan Thank you for taking time to review your stay and I'm glad that overall you had a good time. I'm sorry you were disappointed with the quality of our tea and your feedback has been noted. Kind regards Lis Frost Guest Relations Manager More 

Altrincham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely staff, room upgrade, lovely quite room, I would definitely recommend this hotel. We stayed on a Friday evening the room was much better than expected, extremely clean, choice of soft and firm pillows, wonderful bathroom, comfy bed and good proximity to the main shopping centre, bars and restaurants. We didn't get chance to use the pool but it was... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear C0by Many thanks for your kind review which has been passed on to all the team. I'm so pleased that we exceeded your expectations. I hope you will find time to come back and stay with us again, so that you have time to experience our wonderful leisure club. Kind regards Lis Frost Guest Relations Manager More 

Dubai
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean but the colour scheme is dark and dull it all needs brightening up, food is good but the staff are always asking if you are enjoying your meal which means of course it's cold by the time you get to eat it all ! The dining chairs are a bit soft and low so unless you are 6ft plus... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Merlot M Thank you for taking time to post a review after your stay. Your feedback is appreciated and I have passed it on to our Food and Beverage Manager so she can share it with her team. I do apologise for any inconvenience caused to you. Kind regards Lis Frost Guest Relations Manager More 

Pembrokeshire, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night prior to a visit to David Austin rose garden. Very pleasant staff, excellent room at the back of the hotel, good food in the bar, access to the swimming pool etc., excellent value. We slept with window open as it was a very warm night and there was no traffic noise at all.

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Shirley and Colin Thank you for awarding us top marks for your stay with us. I'm glad that you had a super weekend. We're only a 15 minute drive from the famous David Austin Roses centre, which is a real treat to visit, especially at this time of the year. I can almost smell the roses as I write!... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stopped over 3 days. The room was tidy and clean. Staff very attentive and courteous. Food was outstanding! Bed very comfy. Always had hot water. A lovely quiet hotel. No creaks, loud guests or anything to spoil our stay. Perfect stop. Plenty of parking. Very close to town centre and other amenities.

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Flumpy72 Thank you for your kind review which has been shared with all the team. I'm glad that you had such a great stay and hope that you will come and stay with us again some time in the future. Kind regards Lis Frost Guest Relations Manager More 

London, United Kingdom
Level Contributor
245 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The reception areas are all quite new/modern and this follows though the corridors to the rooms. You imagine that the rooms will be modern too. But you'd be wrong. The room itself (047) was perfectly clean and the furniture and fittings are well maintained. That said, it definitely has an 80s feel to it and is long overdue an overhaul.... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear ZippyLondon Thank you for taking time to post a review. We are currently undergoing a rolling refurbishment of our 152 bedrooms, and have just put back on another 15. The room in which you stayed has yet to be refurbished so I do apologise for any disappointment caused. We are also in the process of purchasing new beds/mattresses so... More 

Wales, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 26, 2015

Stayed here for one night with family in a 2x double bed room. Check in was quick, but not the most cheery I've experienced, and a bit lacking in content. We were not advised about the loyalty club benefits to which we were entitled, nor were we offered the kids amenity pack until we asked about it. The room was... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear R J Thorne Thank you for taking time to post a review after your recent stay. I was sorry to read that you were disappointed with the room in which you stayed. I am aware that you reported your concern about the light switch on check out, and can reassure you that a member of the maintenance team put... More 

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