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Holiday Inn Telford / Ironbridge

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Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
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Holiday Inn Telford / Ironbridge
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Holiday Inn Telford / Ironbridge
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445 reviews from our community

Traveler rating
    145
    170
    87
    28
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Stoke-on-Trent, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I feel that I needed to call my review the good and the bad for a few reasons . I have previously stopped in Ironbridge at Xmas at the Malthouse and this was an outstanding place right in the centre of Ironbridge . I booked last minute on the holiday inn site , after not being able to get in... More 

Was this review helpful? Yes 1
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Cheryl B, thank you for taking the time to post your review of our hotel. As discussed with you directly, we do appreciate all feedback both negative and positive and this has been passed on to the relevant team members. We look forward to welcoming you back when you come again very soon. Kind regards, Sam Cuzick Front Office... More 

Bawtry, United Kingdom
Top Contributor
238 reviews 238 reviews
79 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just popped in for a business breakfast meeting. Free parking. Free wifi if you get code from reception. Good supply of tea and coffee and friendly staff. Everything seemed clean and tidy and a nice business area for meetings. Can't comment on anything else I'm afraid!

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear AndySING73 Thank you for taking time to post a review after your visit for a business breakfast meeting. I'm glad that, as an IHG Rewards Club member you were able to take advantage of free WiFi, even though you weren't a resident guest. I hope perhaps you will come and stay with us in the future. Kind regards Lis... More 

St. Albans, United Kingdom
Top Contributor
144 reviews 144 reviews
27 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is nicely located on the edge of Telford, just off a roundabout. The key thing is that it is only a few minutes drive from Ironbridge, The check-in was simple. The room was big, with two double beds. The breakfast was very quiet on a bank holiday morning, but there were plenty of staff to help and the... More 

Was this review helpful? Yes 1
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Eddie M Thank you for your kind review. I'm glad you had a good bank holiday weekend with us. I do apologise that check out was slow for you, and have referred on your comments about our WiFi for investigation as we normally have positive feedback in this respect. I hope to welcome you back on a future occasion.... More 

Shropshire, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I paid for executive room, and did not get complimentaries that were due unless asked. No fresh bed linen or robes/towels. food is overpriced for the quality - Average. and to buy anything on card, there is a 50p surplus charge. On two ocasions i've had to wait 20 mins for a cold puddling and the main meal I did... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear CM Thank you for taking time to leave feedback after your recent stay with us. Please accept my apologies for the shortfalls in service that you experienced. I wish that we had had an opportunity to put them right for you while you were in the hotel. I will communicate with you privately to pass on my personal apologies... More 

Poole, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location a 5 minute walk from the newly refurbished Telford town centre with pubs, bars and shops. Hotel staff all very professional and we'll spoken! Gym is acceptable with plenty of machines for a weeks stay and the poole and jacuzzi are a nice addition. The restaurant was good although after a weeks stay the menu became very samey... More 

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Ryan B Thank you very much for taking time to post a review after staying with us for a week ~ we're so glad that you felt at home with us. Your feedback has been taken on board and passed on to all the team. I hope you will choose to stay with us if you are on business... More 

Preston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for one night to celebrate our nephews Ruby Wedding on Saturday 28 March 2015. We were very pleased with every aspect of this Holiday Inn Hotel. Well located for the town of Telford and easy to find we received a warm welcome on our arrival. The standard of room facilities was excellent, the arrangements for... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear golden187062 Thank you for taking the time to complete a review after your recent stay to celebrate your Ruby Wedding - many congratulations on this milestone event. We were pleased to play a small part in making it special for you and your family. Kind regards Lis Frost Guest Relations Manager More 

Shropshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed recently at Holiday Inn, Telford and were very fortunate to have a suite with separate bedroom , lounge area and dining area and large bathroom with jacuzzi bath. The bed was enormous and very comfortable and we had a choice of pillows. The sitting area was spacious with settee and two armchairs. There were televisions in both bedroom... More 

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Essaress Thank you for your very descriptive review. Makes me want to go for a swim right now! I do hope you will find time to come and stay with us again sometime in the near future. Kind regards Lis Frost Guest Relations Manager More 

Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked 1 night as it looked modern and clean on Expedia, but was horrified to find they advertise only the rooms that have been refurbed, and we had to stay in one from the 60's...it was so ugly. The toilet had a faeces mark on the bowl, so either poorly cleaned or not cleaned at all. I used the hand... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Justine A Thank you for taking time to post a review although I am very sorry to read that you did not enjoy your stay. I have sent you a private message to encourage you to contact me direct and I hope that you will do so, in order that I can investigate what went wrong for you and... More 

Huntingdon, United Kingdom
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have used this hotel previously as a convenient meeting place for family in Shropshire. It is easy to find, and the front desk staff were very welcoming. As we wanted to eat early, we chose to have our evening meal in the bar. The bar staff were particularly accommodating to our needs and allowed us to chose dishes from... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Richard T, Many thanks for taking the time to post your lovely review of our hotel. Be assured that I will pass your feedback onto all the staff here. I was pleased to learn that all the staff were accommodating to your needs and look forward to welcoming you back in the future. I have also passed your feedback... More 

cheshire
Top Contributor
69 reviews 69 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 14, 2015

we stayed at the international hotel next door...and after visiting my father in hospital at the night time it was 7.30 by the time we got back to hotel feeling very drained and hungry.....the lady recommended the olive tree in the holiday inn and boy what a find. the food was absolutely amazing a long time since i had a... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear wazleant26 Thank you for your lovely review of our Olive Tree Restaurant - I have made sure to pass on the feedback to our kitchen brigade and the food & beverage team. We look forward to welcoming you back this weekend and ensuring that you have a comfortable stay. Kind regards Lis Frost Guest Relations Manager More 

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