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All 22 Telford hotels

Holiday Inn Telford / Ironbridge

3.0 of 5 Hotel   |   Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
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71%
Ranked #10 of 22 hotels in Telford
A recent review
3 of 5 stars reviewed 2 days ago
MalHSmith Newcastle upon Tyne, United Kingdom
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  • Reviews (346)
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346 people have reviewed this hotel

Traveler rating
    115
    123
    73
    23
    12
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99
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115
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • Any
English first
Newcastle upon Tyne, United Kingdom
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A good hotel for conference access and all the expected business facility. Breakfast was good but the plate's where so hot it was hard to carry them back to the table without burning your fingers. The rooms hard 'box' air conditioning, which if used can be very noisy, so not practical when sleeping. The modern decor in the bathroom was... More

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Camberley
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having managed to lose my passport and therefore unable to travel to Paris for a long weekend as planned, a quick search for hotels with a swimming pool in the Ironbridge area soon had me booking at this Holiday Inn and I'm very glad we did. Located just a few minutes from the M54 at Telford, it's pretty central for... More

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear m1ngepiece Thank you very much for your kind review and for all the feedback it contains as I am sure this will be helpful to readers when deciding whether to come and stay with us. I was particularly glad to read how well our children's facilities were received as this is something new that we have started to do... More

chester cheshire
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we stayed here 3 weeks ago and, for a second time, this weekend. On our last stay we were given a smokers room (no other rooms left). The smokers rooms are not nice for non smokers. This time we did not have the unpleasant smell on everything,but otherwise the rooms were practically the same. The difference in price was amazing,... More

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear wanda12 Thank you for taking time to post a review after your recent stay with us. We always appreciate feedback, both positive and negative, as it helps us to continually improve the service we provide to our guests. I have sent you a private message inviting you to communicate directly with me so that I can properly investigate the... More

London, United Kingdom
Top Contributor
83 reviews 83 reviews
14 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We were in town for a conference and due to proximity to the conference center picked Holiday Inn. Big mistake. The hotel is VERY DATED. The soft goods in the rooms are worn, pilled, nasty and not well done. The bathrooms are adequate at best. The public area sofas are ratty. The restaurant is fine for breakfast but that is... More

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Pilotgal I was very sorry to read of your disappointing stay which is most unusual and I have sent you a private message to ask you for a little more information to enable me to investigate your experience. Our hotel does have a rolling refurbishment programme and is a good way through the bedrooms and plans are in place... More

Bournemouth, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here early this week for a couple of days during a house move, the staff were really nice, chatty with great service. The room was a good size clean and well maintained, the pool was an added bonus that we made good use of, the breakfast was very good as were the bar meals although this was a... More

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear john 0 Thank you for taking time to post a review which I have shared with all the team. You might like to know that we are about to launch a brand new style bar menu so I hope you will come back and stay with us again soon so that you can sample the dishes available. Kind regards... More

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a lovely time at the Holiday Inn. Clean and comfortable rooms and the staff very friendly. I would like to thank one member in particular Helen Jones who looked after us during our stay and went out of her way to make our stay special. Thank you. Great gym and swimming facilities, will definitely be returning.

Was this review helpful? Yes 1
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear ej82 Many thanks for your five star review and please be assured that I have passed on your feedback to all the team, and Helen in particular. We are always striving to ensure that our guests have a great experience when they stay with us. Kind regards Lis Frost, Guest Relations Manager More

Belfast, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 3 nights Hotel better quality than many hi Excellent gardens to rear and free entrance to wonderland was great. Breakfast was good Only a buffet in main restaurant on 2 of the nights. I would not have booked had I known this was the case. The room also smelt musty. I advised 3 times but no resolution was... More

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear nirishweeman Thank you for taking the time to post a review after your recent stay and our front office manager, Sam, has already communicated with you in relation to the negative aspects of your stay. Please accept my sincere apologies and be assured that your feedback is appreciated and has been acted upon. I hope to welcome you back... More

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked the hotel online, two separate rooms at £49 per night, received email confirmation that both rooms were booked... Upon arrival we were asked to settle the account at £99, we then logged into the account to understand this further payment to find our booking had been changed to one room for four adults for two nights?! We went to... More

Was this review helpful? Yes 2
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Craig J I was very sorry to read of the difficulty you experienced. I can see that the booking came through online to us showing more adults in the rooms than there actually were, and the system had added an extra person charge on top of your rate. It was only when the receptionist then read your confirmation sheet... More

Paris, France
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Great hotel, great room and great value. Friendly staff and very clean. I would certainly stay again. The rooms were spacious with everything catered for. I rate holiday inn and this hotel did not disappoint.

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Covlass73 Thank you for your 5 star review and I am glad that you enjoyed your stay with us and thank you for your loyalty to the Holiday Inn brand. I look forward to welcoming you back on a future occasion. Kind regards, Lis Frost, Guest Relations Manager More

Manila Philippines
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I would like to tell you of a super new Matrix Gym ...I was like a child in a sweet shop I wished to try everything very exciting and great fun..consisting of 20 cardiovascular and resistance weights.wether you want to keep fit or lose weight,a specialized and qualified instructor will be committed to help you along the way...beautifully laid out... More

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear 689Rollingstoned Thank you for your fabulous review of our refurbished gym within Revive Leisure Club at the Holiday Inn Telford. We're really proud of it and so pleased that you enjoyed your visit. I have passed on your feedback to all the team and in particular to Tom, to recognise the help that he gave you. I hope you... More

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Additional Information about Holiday Inn Telford / Ironbridge

Address: Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
Phone Number:
Location: United Kingdom > England > Shropshire > Telford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Telford / Ironbridge 3*
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Also Known As:
Holiday Inn Telford / Ironbridge Hotel Telford
Telford Holiday Inn
Holiday Inn Telford / Ironbridge England

72 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Enjoying a midlands location, the Holiday Inn Telford / Ironbridge is ideally located for easy access to the M54 and Telford town centre. The Holiday Inn Telford / Ironbridge is adjacent to Telford International Centre . Telford Town Park is just a two minutes walk from the hotel where guests can enjoy free access to Wonderland. The famous Ironbridge Gorge and Museums are just a short drive from the hotel, with discounted tickets available from the hotel reception. The Wrekin is 10 minutes drive from the hotel. The Hotel has a selection of well appointed rooms including suites, all fully air-conditioned and with high speed internet access. Excellent conference and meeting facilities are available all with natural daylight. The Olive Tree Restaurant and Olive Branch bar provide the perfect setting to enjoy a quality meal or a refreshing drink. The Restaurant has a show kitchen with chef on stage! The extensive leisure club includes a large warm swimming pool, spa, sauna, gymnasium, steam room. Health and Beauty and hairdresser onsite, booking and payment details applies. ... more   less 
Number of rooms
153

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