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Holiday Inn Telford / Ironbridge

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Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
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1 room 1 guest
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Holiday Inn Telford \/ Ironbridge
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488 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
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English first
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    (488)
  • Mar-May only
    (124)
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    (164)
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Solihull
Level Contributor
153 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed a this Holiday inn on a few occasions, the staff are always extremely polite and professional with a quick check in and upgrades always offered if available! I have contacted the Hotel before and found their guest relationship front of house manageress Elizabeth Frost very helpful and obliging with my questions or issues. The executive rooms have... More 

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Birmingham
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

For us staying away from home is tricky as we have two autistic children. The hotel has wifi and a swimming pool, the staff were very accommodating. To my children's needs. Lorraine in the breakfast room went the extra mile to ensure we were able to have a relaxing breakfast, she provided activity sheets to keep the kids occupied and... More 

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Sylvia Thank you for taking the time to post such a lovely review after your recent stay with the family. I'm so pleased that we were able to meet all your needs and be assured that your feedback about our Lorraine has been passed on to her and to all the team. We look forward to welcoming you all... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying in this hotel for literally as long as I can remember (being 18) as my parents are originally from Telford but we now live in the Isle of Man- the hotel has improved drastically with its refurb a couple of years back, the rooms are amazingly clean and the staff are very helpful, the pool is... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Caitlin H Thank you so much for your review - sounds like you have literally grown up with us! I do hope you will keep coming back to Telford, along with your parents, and good luck with your worldly adventures. Kind regards Lis Frost Guest Relations Manager More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A one night stay whilst passing through towards Snowdonia,so only expected a basic overnight stop. Hotel was large by only three story. Had a room with two double beds, which was modern, smart and very clean. The restaurant provided quality food, which seemed a little pricey, but when combined with the free child's meal became more cost effective. Breakfast was... More 

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear MBarb59 Thank you for your review after you and family stayed with us recently. It certainly sounds like you had a great time and were able to take full advantage of our facilities. I hope you had a wonderful time in Snowdonia, we're ideally located for a stop over on the way there or back. Kind regards Lis Frost... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night, the hotel was clean and friendly. It has good facilities - the pool & gym was particularly good. Breakfast was also of a very good quality. More of a business stay hotel rather than a family holiday hotel but would be happy to visit again in the future. Some good local sites close by too!

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Sharpsfoss Thank you for your review after staying with us recently. I have passed on your feedback to all the team, particularly those who look after the breakfast service, and to those in Revive Leisure Club. We're always happy to look after our families as well as our business guests and glad that you experienced something of the local... More 

bath
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a very warm welcome the moment we entered the hotel from a special reception and the hotel reception staff, and that was the tone for the whole of our stay. The hotel, and subsequently the staff, was full, and it was busy. Nevertheless the staff were friendly, accommodating and nothing was too much trouble. The rooms were very... More 

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear rutti Thank you for taking time to post a review after your recent stay with us for the Convention. We were pleased to accommodate you and your husband's dietary requirements. Our chefs brigade is always keen to look after the guests to ensure you have a great experience. I've passed on your feedback to all the team. Looking forward... More 

West Midlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our visit was just a one night break with our grandchildren, who thoroughly enjoyed it, especially the pool and the free access to the Wonderland Park next to the hotel. I got the impression of a well-managed hotel, which is always reflected in the demeanour of staff and their welcoming and positive responses to hotel guests. I thought the hotel... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear JC46 Thank you so much for this lovely review which I have passed on straight away to the team. It will have made for a very "happy Friday" for them. I hope you will come and stay with us again in the future. Kind regards Lis Frost Guest Relations Manager More 

United Kingdom
Level Contributor
198 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a special 5,000 pointbreak with IHG. There is work going on in the hotel and it is the first thing you see on arrival which is a shame but it didn't affect our stay. The staff were really nice and friendly. We didn't eat in the hotel as we had an early start and felt we wouldn't... More 

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear sheils6 Thank you for your review and I'm glad that, overall, you enjoyed your stay. I do hope you will come back in the future to explore more of what Telford and its surrounds has to offer. The new Southwater Convention Quarter leading up to the indoor shopping centre is really well worth a visit. It sits alongside the... More 

Coalville, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel staff are friendly and the food in the restaurant in the evenings is good. The pool got busy at peak times but was quieter later in the evening. The room I stayed in was starting to look a bit tired but to be fair the hotel are refurbishing so this may change.

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Mark L Thank you very much for taking time to post a review after your recent stay with us. Yes we have been working on a rolling refurbishment of our bedrooms so I do hope you will come back and stay with us again soon. If you let me know you are coming, I will do my best to... More 

UK
Level Contributor
213 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sit comfortable for another review of my favourite brand an IHG property. Location wise it just on the edge of Telford by the International Centre, ideal if you are visiting a conference. A large car park with plenty of free parking. Give the registration number to desk on check in. Hotel is a typical low rise building of Holiday Inn... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Daz-edwards Thank you so much for your very detailed review. I've passed on the feedback to all the team as we really appreciate the positive and negative information as it helps us give praise and make improvements where necessary. I hope to welcome you back soon. Kind regards Lis Frost Guest Relations Manager More 

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