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Holiday Inn Telford / Ironbridge

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Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
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Holiday Inn Telford \/ Ironbridge
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538 Reviews from our TripAdvisor Community

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Beverley, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Modern Hotel, good facilities including gym and free parking. The room was very comfortable with an excellent bathroom. I spent most of my time in the gym or bar (working) but the bar food was very ordinary and Wi-Fi a bit limited.

Helpful?
Thank chardhut
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear chardhut Thank you very much for taking time to complete a guest review after your recent stay with us. I'm glad you were able to work and work out! Next time you stay with us, do let us know if you are having issues with your WiFi. Kind regards Lis Frost Guest Relations Manager More 

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Nice hotel, very clean and good room, good facilities. I would stay again, however, experienced a frosty reception on arrival which is just unpleasant and totally unnecessary. Didn't have breakfast though at £12 each was too much for a Holiday Inn.

Helpful?
Thank dcsjacks
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear dcsjacks Thank you for taking time to post a review although I was sorry to read that you had not had such a great arrival experience. I have sent you a private message to enquire more about this so that I can investigate as this is really most unusual for us. Please accept my apologies and I hope to... More 

Essex, United Kingdom
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is in a great location with nice rooms and a fully stocked bar. We asked about places to eat and was told to go behind the hotel and found a busy restaurant area next to a lake only a sort walk away and with sky sports showing football was a bonus whilst working away

Helpful?
Thank Rickytrips1234
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Rickytrips1234 Thank you for awarding us 5 stars, it sounds like you had a great stay and experienced the new Southwater Convention Quarter too. I hope to see you again soon. Kind regards Lis Frost Guest Relations Manager More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Few days away I had looked for somewhere with sauna steam room and hot tub. On the last day it was cold poolside and in the hot tub and regulars said this often happened. Food was good even though I was convalescing and could not eat much. Great fresh breakfast. Extremely attentive staff

Helpful?
Thank Indigomistress
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Indigomistress Thank you for your review and I hope that your convalescence is progressing well. I'm sorry that you were affected by the pool area being cool on the last day of your stay, this isn't something that is our normal standard and I wanted to reassure you and readers, that the issue has since been fixed. Please accept... More 

Calne, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The is a modern Holiday Inn Hotel located adjacent to the large Telford Shopping Centre, the International Arena, & other sporting locations, it is about 7 miles from the Ironbridge Gorge Museums. All locations are well signposted. Parking is free & plentiful, with disabled parking areas close to the hotel, the security is good! The M54 is close by, about... More 

Helpful?
Thank Sidawat
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Sidawat Thank you very much for your constructive review which is appreciated. Our location is ideal being so close to junction 4 of the M54 and just 10 minutes drive from the amazing Ironbridge Gorge. I do hope you will come and stay with us again sometime, there's so much to do in this area. Kind regards Lis Frost... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Over all we had a good time food wasn't that good DJ was the best stayed the night rooms were excellent breakfast was brilliant had problems with the room next door loud at 2.30 in morning called reception sorted with in 10 mins

Helpful?
Thank Rose Walter H
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Rose Walter H Thank you for taking the time to complete a review after you stayed with us for your Christmas party and I'm pleased that overall you had a good time. However, you have referred to an issue with your food and so I have sent you a private message to ask you to give us a little... More 

wallasey
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A fabulous break especially with children. My husband, daughter and grandson(and dog!) met up with my other daughter, son in law and 2 grandsons for a Christmas break between Christmas and new year. Excellent value for money. Kids eat free from a childrens menu , whatever they wanted for breakfast. (And it was delicious,plenty of choice.)and the dog cost £10.... More 

Helpful?
Thank normieWallasey
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear normieWallasey Thank you for taking time to post such a lovely review which I have shown to all the staff who worked so hard over the Christmas break to ensure that our guests had a great celebration. It certainly sounds like you all made the most of your stay with us and it was good to read that you... More 

wales
Level Contributor
85 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed January 1, 2016

Stayed four nights as part of a bridge holiday (Bridge Overseas) and the hotel provided the facilities for a large group in a very professional manner. The staff were very friendly and the food was excellent. Our room (233) was comfortable once it had cooled down and they provided a thin blanket rather than a thick duvet for sleeping.Good WIFI... More 

Helpful?
Thank walterWales
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear walterWales Thank you very much for taking time to tell us we "trumped high" in your ranking of your stay with us! It was great to read that you had such a lovely stay. Yes didn't it rain hard?! I'm sorry that you had some difficulty with all the puddling that was caused. Let's hope for some brighter, drier... More 

Poole, England, United Kingdom
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

We had originally booked with the International Hotel next door but were telephoned to say that we had been upgraded to the Holiday Inn next door. Firstly we were greeted by a lovely bubbly lady on reception and told about all of the facilities that we has-been upgraded to. Our room was 201 and overlooked the car park-no problem at... More 

Helpful?
Thank Janice N
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Janice N Thank you so much for your review which was a lovely surprise to us too! I'm glad that you had a great stay, from the minute you walked through the door right through to breakfast the next morning. I do hope you will stay with us again in the future. Kind regards Lis Frost Guest Relations Manager More 

Kingswinford, United Kingdom
1 review
3 of 5 stars Reviewed December 27, 2015 via mobile

I originally booked to stay at The International which is next door, however, I got a call a couple of weeks ago to say The International was closing and all bookings are being "upgraded" to stay at the Holiday Inn. I arrived at about midday and thought I'd test my luck of checking in early and to my surprise they... More 

Helpful?
Thank aliciabaker
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear aliciabaker Thank you for taking the time to post a review after your recent stay with us. I do apologise for any inconvenience caused when you were contacted to say that you were being upgraded to the Holiday Inn. The International Hotel is not a full service hotel and therefore you were being upgraded at the same rate, to... More 

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