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Holiday Inn Telford / Ironbridge

3.0 of 5 Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
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Holiday Inn Telford / Ironbridge
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Holiday Inn Telford / Ironbridge
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411 reviews from our community

Traveler rating
    137
    154
    80
    27
    13
See reviews for
119
87
15
133
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • French first
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English first
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    (411)
  • Mar-May only
    (100)
  • Jun-Aug only
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    (85)
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Senior Contributor
25 reviews 25 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here with 2 work colleagues mid week. There is plenty of parking and the staff were very helpful and friendly on check in and out. The Restaurant is nice and provides a great menu to a high quality at a reasonable price. There was one minor negative which was the bathroom could have done with an intensive clean.... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have just a week at the holiday Inn as home from home.. they looked after and ensure that I was well catered for.. and their steak was to die for.. Catering staff and restaurant was fantastic in how they looked after us. See you again soon I hope

Was this review helpful? Yes 1
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Phillip C Many thanks for your lovely review. We know when guests have to stay with us for several nights, that they can miss home and home comforts so our team always go out of their way to make sure you feel as "at home" as possible. Its great to receive your feedback and look forward to welcoming you... More 

Oswestry, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great start, lovely Marion at reception, nice family room, clean bathroom, cute little warm pool. But oh then an evening meal, the most awful service from totaly inexperienced staff. Spoilt my birthday with my grandchildren. Breakfast was a different story, good service, nice fresh variety. Might visit again but not to eat ?

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Julie T Thank you for taking time to post a review after your Christmas stay with us. We always appreciate guest feedback, both positive and negative, and please be assured it has been passed on to the staff concerned. I was pleased to have the opportunity to speak to you directly after your stay and apologise for the lack... More 

Shrewsbury, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Now that our son has flown the nest, and obviously prefers to spend Christmas Day with his own children, at home in Devon, we, with our daughter, prefer to go out for lunch on Christmas Day, and have our own celebration meal at New Year. The Holiday Inn at Telford arranged a truly superb day for us and our fellow... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Magster Thank you for your review and I'm so pleased that you enjoyed your Christmas lunch with us. Our staff all work really hard to make sure that everyone enjoys the feast! I hope to welcome you back again for Christmas this coming year. Kind regards Lis Frost Guest Relations Manager More 

telford
Top Contributor
71 reviews 71 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I cannot fault this hotel. All the staff work very hard to see ensure that your stay is memorable. The whole new year package is very good value for money-well done yet again!We will definitely be back.

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear TelfordHelen Thank you for your kind review and we wish you all the best for 2015. Hope to see you again next New Year's Eve, if not before! Kind regards Lis Frost Guest Relations Manager More 

Stoke on Trent
Top Contributor
250 reviews 250 reviews
21 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our third year now at the Holiday Inn, Telford for work Christmas Party - and this year we stayed in an Executive Suite on the top floor. Having previously stayed in a HI suite elsewhere, I was a little disappointed with the size - not really any bigger than a standard room, though the bathroom was lovely. There were, of... More 

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Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Adsmum Thank you very much for all your feedback after your recent stay with us after your Christmas party. I'm really glad you had such a good time. I guess taste in décor is something that varies from guest to guest, and we have endeavoured to make our executive rooms stand out from the rest, whilst appreciating that it... More 

Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 16, 2014

We have just come back from a weekend break at the holiday inn. The leisure facilities and swimming pool are good. We ate in the restaurant the first night and the food was wonderful. The second night we went down to the restaurant at 6.30pm to be told the restaurant was closed to hotel guests that night as they were... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Lulaizzy Thank you for taking time to post a review after your recent stay with us and I would firstly like to apologise for the disappointment that you experienced when you were not able to dine at your chosen time on the second night of your stay. I'm really pleased that Tiffany and Tracey were able to help you... More 

Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 14, 2014

We organised our Christmas party at this hotel, and I chose to stay over. The room was lovely, two lovely big beds, nice size tv, iron and bathroom with all shower gels etc provided. The party was excellent and staff were professional and friendly. The hotel was busy but at no point did the staff make you feel like just... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Tim K Very many thanks for your review and for the feedback about your stay and your Christmas party experience - I have passed this on to all the team and in particular the operational staff who work really hard at this time of year to ensure that our guests have the best time. I hope that you will... More 

Manchester
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 8, 2014

We recently stayed at this hotel whilst attending out works Christmas Party, staff were very welcoming but it was a tad hard to hear them over the alarm that sounded from the fire panel behind the check in desk. On the way to the room we passed a rather grubby looking vending machine that was a quarter full at best,... More 

Was this review helpful? Yes 1
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Burnsy133 Thank you for your review, and I do apologise for the noise issues that you had during your stay. I have sent you a message but have not heard back from you yet. Please could you advise me in which bedroom you stayed? We are undergoing a rolling refurbishment programme in our bedrooms and I wonder whether you... More 

Derbyshire
Top Contributor
62 reviews 62 reviews
58 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 4, 2014

Everthing as it should be, we didn't get to use the pool or leisure facilities. Room was qiuet and overlooked secluded gardens. These days internet access should be free everywhere, not have to join some daft club. Didn't eat here either, so cannot comment on the restaurant - free parking, as it should be. We were visting the Ironbridge Museums,... More 

Was this review helpful? Yes
Lis F, Guest Relations Manager at Holiday Inn Telford / Ironbridge, responded to this review

Dear Rosiv D Many thanks for giving us 5 out of 5 after your recent stay with us. I'm glad that you had a great stay and trust that you enjoyed the wonderful Ironbridge Gorge and its many museums. We are the closest Holiday Inn to the Gorge which helps visitors not familiar with the area to identify the best... More 

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Additional Information about Holiday Inn Telford / Ironbridge

Address: Telford International Centre | St. Quentin Gate, Telford TF3 4EH, England
Phone Number:
Location: United Kingdom > England > Shropshire > Telford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Telford / Ironbridge 3*
Number of rooms: 153
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Also Known As:
Holiday Inn Telford / Ironbridge Hotel Telford
Telford Holiday Inn
Holiday Inn Telford / Ironbridge England

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