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Premier Inn Swindon West

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Great Western Way | Lydiard Fields, Swindon SN5 8UY, England
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Premier Inn Swindon West
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Premier Inn Swindon West
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352 Reviews from our TripAdvisor Community

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Traveler rating
    194
    117
    29
    7
    5
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133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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    (352)
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    (82)
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Gosport, United Kingdom
Level Contributor
118 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked by my company, this Premier is the same standard as others I have used. Reception was a little difficult as other company employees had been booked at Premier North, but the receptionist, Lauren, sorted the problem out with a smile. The rooms had air conditioning, which was a bonus in the warm weather. Clean and quiet. Would return.

Was this review helpful? Yes 1
SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

Thanks for your review, I hope you all enjoyed your weekend! Kind Regards, Lauren Jacomb More 

Litera Beach, Gumbet
2 reviews
5 of 5 stars Reviewed 1 week ago

Warm welcome, very clean, restaurant attached very nice, good food,good location. Friendly atmosphere, children appear very welcome. Nice room space. Definitely recommend family and friends to stay here

Review collected in partnership with premierinn.com

Was this review helpful? Yes
SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

Thank you for your review, we are pleased to hear that you enjoyed your experience at both the restaurant and the hotel. Kind Regards, Lauren Jacomb More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Managed to get a family room which was lovely and spacious. |We were asked if we wanted a cot which we did and this was put into our room within minutes. The staff we very helpful and friendly. We would recommend this Premier Inn to other people.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

Thank you so much for your review. I hope you enjoyed your weekend and perhaps we will welcome you back in the near future. Kind Regards, Lauren Operations Manager More 

Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and father-in-law stayed overnight in the inn and can only say positive things: great bed, cosy decor, tasty breakfast and efficient service- couldn't really fault it! The breakfast was enough to fill us all up so we didn't need lunch at Stonehenge only half a hour away.

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SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

We are pleased you enjoyed your stay, thank you for taking the time to write a review. We hope you enjoyed your day at Stonehenge. Regards, Lauren Operations Manager More 

Manchester, England, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My partner and I stayed here two nights but only took breakfast once as we were leaving early on the second day. Staff always had a smile and were very efficient with check in. Bed was very comfortable and came with choice of pillows, I used both! Shower and bath were used a lot due to muggy warm weather, towels... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

Thank you for your detailed review, we really appreciate the kind comments. We hope to welcome you again in the near future. Kind Regards, Lauren Operations Manager More 

Taunton, United Kingdom
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We are fans of Premier Inns and this one didn't disappoint. We were here just for one night en route between appointments. This Premier Inn is very handily placed for the M4. Check in was as smooth as usual and the room was very clean and comfortable. Breakfast in the adjoining restaurant was very good - it was very busy,... More 

Was this review helpful? Yes 1
SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

Thank you for your review, it's good to hear that we lived up to your Premier Inn expectations! Kindest Regards, Lauren Operations Manager More 

Bristol
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First went to premier in Swindon Central by mistake where we met grumpy on reception so glad we did not stay their. We found Swindon West and the young lady on reception was much better and gave us all the information I required. The inn is not in a pictures' position but it is near Costa coffee, Londis, and subway... More 

Was this review helpful? Yes
SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

We are very pleased to hear you enjoyed your experience. Thank you for taking the time to leave a review. We hope to welcome you again in the near future. Kind Regards, Lauren Operations Manager More 

London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed June 23, 2015

Stayed here 3 nights with friends as we were exploring areas around Swindon. We found it to be a pleasant, quiet hotel, very comfy beds, air conditioning available in room if required, good shower. Hotel staff very friendly, and helpful. Although situated in a business park, we experienced no noise from traffic in the car park area adjacent to the... More 

Was this review helpful? Yes
SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

Thank you for your kind and detailed review, we are very pleased to hear that you enjoyed your time here at Swindon West Premier Inn and in Swindon and the surrounding areas. Kind Regards, Lauren Operations Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed June 22, 2015

stayed here overnight recently to break up a long journey, conveniently located close to motorway. The room was large airy and very clean and the bed and pillows very comfortable. There was plenty of hot water and minimal noise from other guests. only downside was service in the restaurant was slow and not a great choice of food on menu.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

Good Evening, Thanks very much for your review. We really appreciate the feedback so I will pass your comments regarding the restaurant onto the General Manager of the Beefeater. I'm happy to hear that you were pleased with the standards of the room. We hope to welcome you back in the near future. Kind Regards, Lauren Operations Manager Swindon West... More 

Ellesmere
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 17, 2015

I would rate the Premier Inn West Swindon three and a half, mainly because the room was so hot, I was unable to turn down the heating, and had to tolerate a noisy fan all night. The bath has no hand rail, there is no clock or phone in the room, and we were only given 4 tea bags, and... More 

Was this review helpful? Yes
SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

Thank you for taking the time to write a review. I'm pleased to hear that you found the bed comfortable and that you enjoyed the breakfast. I'm sorry to hear that you found the room too hot, we do have air conditioning throughout the hotel and it is controlled from within the room. We have more ta and coffee at... More 

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