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Premier Inn Swindon West

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Great Western Way | Lydiard Fields, Swindon SN5 8UY, England
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Rooms from £56
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Premier Inn Swindon West
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Premier Inn Swindon West
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337 reviews from our community

Traveler rating
    187
    112
    26
    7
    5
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89
129
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47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our third stay at this hotel for a family gathering and as usual, we received a warm welcome and efficient service. Very convenient location and great value for money, especially the breakfast.

Review collected in partnership with premierinn.com

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Edinburgh
Contributor
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed there before as its convenient and reasonbly good value but the place is looking a little tired now needs the new room decor. Parking is limited and feels a little unsecure, only option was to park outside the beefeater farther from the hotel by the time we arrived. Staff were friendly and breakfast in the beefeater was good value... More 

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Maidstone, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a one night stop over. Usual Premier Inn room but looking tired and needing some TLC, bathroom was poor with dirty toilet pan caused by water below the water line, silicone sealant coming away, we complained about the toilet but the answer was to throw some in-affective chemical down it that did nothing to improve... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

A second visit to the Swindon West Premier Inn. Staff at reception were excellent, of a calibre and helpfulness to a level well above that expected. The room was of a good size and the main bed was really comfortable as always, pillows could have been better (and to be told there were options would have been useful). Only drawback... More 

Review collected in partnership with premierinn.com

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Preston, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Could not have asked for a better place to stay we will be back, the staff were excellent and very helpful, the room was amazing we had a family room 2 adults a teenager and 2 babies and the room was more than we expected,

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wiltshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked a disabled room, was pleasantly surprised at the level of adaptations. The room and bed were very comfortable. Convenient location just of the M4, close to outlet, plenty of places to eat, get a coffee and a local supermarket.

Review collected in partnership with premierinn.com

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Barnstaple, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Very pleasant stay. Rooms were fine. Had slight problem with room smelling of cigarettes. The staff moved us to a new room without fuss. I would recommend anyone to go there. We will definitely be back.

Review collected in partnership with premierinn.com

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Swindon, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My son was given a raw egg when it was supposed to be a boiled egg when the replacement arrived it was dry, bacon not cooked correctly and poached eggs very dry,breakfast not cooked to a good standard. Please retrain the chef Apart from that hotel staff very helpfull and to a great standard

Review collected in partnership with premierinn.com

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Cambridge, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night to break up a journey for the kids. On arrival we were greeted by a lovely young lady on the reception desk who swiftly booked us in and directed us to our room. We had a family room for 4 which had a double and two single beds in, the singles were plenty big enough... More 

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SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

Thank you for your review. We are glad to hear that you were greeted and checked in efficiently. Sorry to hear that your son was not very well during your stay, I hope he is feeling better now. I can assure you that I have spoken to the restaurant with regards to the breakfast service during your stay, I apologise... More 

Swansea, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

When checking it, everything was ok, other than I asked for a VAT receipt and did not get one. Then going to dinner everything was cold and slow, but we had to watch everyone wait for a manager to complain about their evening in the beefeater, we then got our mains, which were cold and chewy- especially the chips. The... More 

Review collected in partnership with premierinn.com

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SwindoWestPremierInn, Manager at Premier Inn Swindon West, responded to this review

Thank you for your review. However, it disappoints me to hear of your experience at the adjoining restaurant. Please be assured that I will pass your comments to the general manager of the Beefeater and we can ensure that your comments are taken on board to ensure your experience is not repeated. Kindest Regards, Lauren Jacomb Operations Manager More 

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