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All 31 Swindon hotels

Mercure Swindon South Marston Hotel & Spa

3.0 of 5 Hotel   |   Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
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Mercure Swindon South Marston Hotel & Spa
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Ranked #15 of 31 Hotels in Swindon
Certificate of Excellence 2014
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554 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fairlight Cove
Top Contributor
78 reviews 78 reviews
27 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night Nov 14 while on business infact my 3rd Mecure hotel this week, the check in was fine a long walk to my room but that's ok alot of fire doors and turns to navigate so would need help if not travelling light, The room it's self was very pleasent a bit dated on the bathroom... More

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various
Top Contributor
98 reviews 98 reviews
77 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed on business, nice room, great leisure, sports and pool facilities. Staff were very friendly and helpful. The corridors are a bit of a warren and be new carpets and a repaint. My heating /AC was noisy but reception were apologetic and promised to get it fixed. Food was reasonable but portion size needs a look. For the cost... More

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SW England
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my third stay at the Mercure and as always the spa facilities are great, the bar, restaurant and reception staff very helpful and friendly. The food was nice and the room was also nice and modern. However (!) the hotel bedroom corridors are absolutely disgraceful, even for a 3 star. I was embarrassed to take my friend there... More

Review collected in partnership with Mercure Hotels

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Bristol, United Kingdom
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 1 week ago

Some friends and I booked the carvery for a Sunday catch up. When we arrived we it became clear that there was no carvery despite it being advertised as every Sunday 1230 til 1600. The staff confirmed this and gave us a menu listing: Lamb roast Beef roast Chicken tikka masala Gammon and veg Caesar salad The menu did not... More

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Llanelli
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel on the "All Inclusive" special deal that was on offer, for four couples, I can highly recommend this hotel for a weekend break, ( or longer if you have the time ) the staff very helpful and friendly, the food excellent with plenty of choice, the facilities in the spa/pool complex ( which were included in... More

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Lisa W, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking the time to write your review I will pass your comments onto the team and we look forward to welcoming you back in the near future. More

United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an "All inclusive" deal from 14-16 Nov 14 and what great value it was. Though we did not avail ourselves of the leisure facilities so cannot comment, the remainder of our stay was most enjoyable. We met up with a couple of military friends and the location was a "halfway house" but an extremely good choice. The rooms and... More

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Lisa W, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for your review I am so pleased to hear the you had a most enjoyable stay on your fully inclusive break I will pass on your thanks to the team, and we look forward to welcoming you back in the near future More

London, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Before we booked this hotel, I have read some bad reviews, but as I always say, sometimes you have to find out these things yourself because we all have different expectations. The pictures I saw on the net looks good so I went on and booked anyway. I couldn't fault this hotel in anyway. Although the hotel is in a... More

Was this review helpful? Yes
Lisa W, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking the time to write a review, I am glad you enjoyed your stay I will pass on your kind words to the team. We look for to welcoming you again in the near future. More

nr London
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel was in the correct location for us and the room was of adequate size but the hotel needs refurbishment. It looks very tired (carpets, public area firniture). Room service good. Food good in restaurant but service slow.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Lisa W, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking the time to review your recent stay with us. I am pleased to read that you generally had a good time with us, I will certainly speak to the relevant teams regarding service, Thank you again and look forward to your returning in the near future More

Gosport, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is in a quiet location. Room was a very adequate size and clean. An iron and ironing board were provided in the room. The all inclusive deal was very good value. Dinner is good and the portions generous. There were only 4 main courses on the menu which were surcharged for the all inclusive deal and plenty of choice... More

Was this review helpful? Yes
Lisa W, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking to the time to review your recent break with us, I am pleased you found the hotel to your liking I will or course pass on your comments about breakfast to the team. We are aware of the hotel corridors looking tired and we are putting a plan together to get them redecorated in the near... More

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Additional Information about Mercure Swindon South Marston Hotel & Spa

Address: Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Swindon South Marston Hotel & Spa 3*
Number of rooms: 60
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Also Known As:
Mercure Swindon South Marston Hotel And Spa
Mercure Swindon South Marston Hotel Swindon
Nightingale Hotel Swindon

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