We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Swindon South Marston Hotel & Spa

3.0 of 5
Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
Hotel amenities
Mercure Swindon South Marston Hotel & Spa
Ranked #10 of 32 hotels in Swindon
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Travelocity Hotels.com
and 7 more sites!
Traveler Reviews
Room Prices
Write a Review

336 reviews from our community

Traveler rating
    110
    121
    56
    26
    23
See reviews for
Families
50
 
Couples
134
 
Solo
21
 
Business
61
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Swindon, United Kingdom
1 review
5 of 5 stars Reviewed May 13, 2013 NEW

we had our wedding at the swindon mecure it was outstanding. we could not have asked for any more. kellie [ our co-ordinator] was superb. always there when i needed her, everything was fantastic. the food was wonderful,all our guests said how full they were and how wonderfully cooked it was. i would recommend the mecure to anyone getting married.... More

Was this review helpful? Yes
SGSN3, Deputy General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review
May 15, 2013

Thank you for your lovely review, I will pass your comments onto Kellie and the team that looked after you. It was a pleasure to look after you on your wedding day and we look forward to you returning to the hotel in the near future. More

Swindon, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2013 NEW

We have been members of this club/hotel for many a year on and off, we rejoined last October and have been really pleased with how Mecure has improved the leisure facilities. I cannot comment on the hotel side of things as we live locally, but if you stay here be sure to pay a visit to the health club. If... More

Was this review helpful? Yes
SGSN3, Deputy General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review
May 15, 2013

Thank you for your review, I will pass on to the leisure manager and his team, it is much appreciated. More

Wiltshire
1 review
4 of 5 stars Reviewed May 4, 2013

As a former long term customer of this Hotel I have seen many highs and lows over 13 or so years. I was doubtful if it would ever recover with a succession of changes at a senior level. It seems however, I am pleased to say, I was wrong if the latest reviews are a true reflection the new GM... More

Was this review helpful? Yes
SGSN3, Deputy General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review
May 7, 2013

Firstly thank you for taking the time to review your recent stay with us, I am pleased to read that you can see changes are occuring under the new management team. I'd like to assure you and all the trip advisor readers that we are here to stay and to make this the destination of choice in Swindon for all... More

Plymouth, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 3, 2013

Stayed for one night. The staff were pleasant but did not get the charging right and tried to charge a colleague for evening meal when it was already booked and paid for. Not great communicators. My heart sank on the way to my room as the corridors are tired and a bit scruffy. The door had obviously had a change... More

Was this review helpful? Yes
SGSN3, Deputy General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review
May 7, 2013

Thank you for taking the time to review your recent overnight stay with us. I thank you for your comments and I will discuss them with the team and hopefully on your next visit you will see solutions have been made to your comments. More

A TripAdvisor Member
4 of 5 stars Reviewed April 30, 2013

This is the first time that I decided to spent the night in Swindon area. I should have done it much earlier. I found a very nice and relaxing hotel in the countryside, simple but spacy. I was tired after spending 4 days travelling around the country and really needed to rest before my Friday morning meeting. I spent a... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

SGSN3, Deputy General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review
May 1, 2013

Thank you for the wonderful review regarding your recent stay with us, I am very pleased to read you had a relaxing stay after a busy week travelling round. I hope your next stay with us you will have a chance to stay longer with us. I will pass your comments onto the team at our morning meeting. More

Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 28, 2013

As you pull into this hotel, you see a promise of a building with age and charm but alas it's just hiding a red brick complex. The hotel is close to the M4 but not so you can hear it. Internally the finish is clean and modern. The hotel has a leisure facility which both guests and members use. The... More

Was this review helpful? Yes
SGSN3, Deputy General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review
May 1, 2013

Thank you for reviewing your recent stay with us, we look forward to you returning to the hotel in the future. More

Stratford-upon-Avon, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2013

My husband and i stayed here for two nights and it was great. The bedroom was large, the bed very comfortable and a very good size. Breakfast was self-serve, lots to choice from and the staff were always refilling, hot food was hot. All staff were very friendly and helpful. Excellent stay

Was this review helpful? Yes
SGSN3, Deputy General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review
April 24, 2013

Thank you for your excellent review following your recent stay with us, I am pleased to read you enjoyed the comfort of the accommodation and the breakfast service was equally as pleasing for you both, we look forward to you returning to the hotel in the future. More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed April 22, 2013

The rooms are in need of maintenance and a lick of paint. The restaurant try's too hard to be a dining experience and fails miserably. The usual story of watching to many celeb chefs preparing fussy picture book food. Stick to the basics and go fresh!

Was this review helpful? Yes
SGSN3, Deputy General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review
April 24, 2013

Thank you for your review regarding your recent stay with us, I am sorry to read you did not enjoy the room or your dining experience with us, if you would like to contact me directly at the hotel I would be happy to discuss with you. More

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 20, 2013

Ideally situated for the Cotswolds and surrounding area. The spa , pool and gym are well equipped and looked after. The rooms are modern and a fair size. The bar is expensive and as the nearest pub is a few miles away you do not have much of a choice. You can go into Shriveham were there is a selection... More

Was this review helpful? Yes
SGSN3, Deputy General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review
April 20, 2013

Thank you for taking the time to review your recent stay with us and for your kind comments on your stay. We are pleased you enjoyed the leisure facilities and the room was to your satisfaction. I was sorry to hear you thought the bar prices were high, as you are aware compared to a public house it is slighlty... More

Redhill, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 15, 2013

Just come back from Weekend Break on all inclusive stay, BB, lunch and evening meal with drinks. The deal has some restrictions but we could live with them. Room was good and clean but where the hotel surpasses is the Staff service attention to detail, helpful and friendly particularly so in the restaurant. A bit limited menu if staying longer... More

Was this review helpful? Yes
SGSN3, Deputy General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review
April 17, 2013

Thank you for taking the time to review your recent stay with us, I was very pleased to read we surpassed your expectations on service and quality of food, it will be a pleasure to pass your possitive feedback to the team. We look forward to welcoming you to the hotel in the near future. More

 
 
 
The Pear Tree at Purton
Great value on a similar hotel
Swindon, Wiltshire
4.5 of 5 stars 103 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Swindon
Romantic
Menzies Swindon
Menzies Swindon 3.5 of 5 stars 198 reviews
Near the beach
Premier Inn Swindon Central
Premier Inn Swindon Central 4.5 of 5 stars 63 reviews
Great value
Holiday Inn Swindon
Holiday Inn Swindon 3.5 of 5 stars 149 reviews
Show Prices ABS:HotelCheckRates-d192907?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d571841?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d244958?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Swindon hotels
Hilton Swindon 3.5 of 5 stars 343 reviews De Vere Village Swindon 4.0 of 5 stars 324 reviews BEST WESTERN PLUS Blunsdon House... 4.5 of 5 stars 211 reviews Alexandra House 4.0 of 5 stars 183 reviews
Show Prices ABS:HotelCheckRates-d192912?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d191626?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192913?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d569860?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 32 hotels in Swindon, ranked by popularity

Been to Mercure Swindon South Marston Hotel & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(30)
  • Leisure facilities(13)
  • Evening meals(10)
  • Friendly and helpful(9)
  • South Marston(8)
  • Swimming pool(8)
  • Bar area(4)
  • Great value(4)
  • Excellent value(3)

Additional Information about Mercure Swindon South Marston Hotel & Spa

Address: Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
Region: United Kingdom > England > Wiltshire > Swindon
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Swindon
#9 Family Hotels in Swindon
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Mercure Swindon South Marston Hotel & Spa is ideally located, surrounded by beautiful countryside set in a unique area whilst only a short drive from Swindon, the M4 and The Cotswolds, Swindon Designer Outlet & Swindon Town Centre. With our state of the art gym & 23 metre indoor swimming pool, as well as our health & beauty spa, we have some of the best facilities in the Swindon area. Free parking & Free WiFi for all guests. We also provide great food and service whether in our dining area or leisure cafe. We host a Sunday Carvery every week from 12.30am-4pm. A hidden gem on the outskirts of Swindon, a hotel you will want to return to again and again ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, ACCOR, Olotels, Venere, Priceline, Tingo and HotelsClick so you can book your Mercure Swindon South Marston Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Swindon South Marston Hotel And Spa
Mercure Swindon South Marston Hotel Swindon
Mercure Swindon South Marston Hotel
Nightingale Hotel Swindon

Owners: What's your side of the story?

If you own or manage Mercure Swindon South Marston Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Mercure Swindon South Marston Hotel & Spa
Enter dates & see best prices* (from Booking.com, Travelocity, Hotels.com, and 7 more)
Enter dates 1 night 2 nights
Show Prices