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All 31 Swindon hotels

Mercure Swindon South Marston Hotel & Spa

3.0 of 5 Hotel   |   Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
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Mercure Swindon South Marston Hotel & Spa
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Ranked #15 of 31 Hotels in Swindon
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Bindybee SW England
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552 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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SW England
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my third stay at the Mercure and as always the spa facilities are great, the bar, restaurant and reception staff very helpful and friendly. The food was nice and the room was also nice and modern. However (!) the hotel bedroom corridors are absolutely disgraceful, even for a 3 star. I was embarrassed to take my friend there... More

Review collected in partnership with Mercure Hotels

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Bristol, United Kingdom
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Some friends and I booked the carvery for a Sunday catch up. When we arrived we it became clear that there was no carvery despite it being advertised as every Sunday 1230 til 1600. The staff confirmed this and gave us a menu listing: Lamb roast Beef roast Chicken tikka masala Gammon and veg Caesar salad The menu did not... More

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Llanelli
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel on the "All Inclusive" special deal that was on offer, for four couples, I can highly recommend this hotel for a weekend break, ( or longer if you have the time ) the staff very helpful and friendly, the food excellent with plenty of choice, the facilities in the spa/pool complex ( which were included in... More

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United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an "All inclusive" deal from 14-16 Nov 14 and what great value it was. Though we did not avail ourselves of the leisure facilities so cannot comment, the remainder of our stay was most enjoyable. We met up with a couple of military friends and the location was a "halfway house" but an extremely good choice. The rooms and... More

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London, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Before we booked this hotel, I have read some bad reviews, but as I always say, sometimes you have to find out these things yourself because we all have different expectations. The pictures I saw on the net looks good so I went on and booked anyway. I couldn't fault this hotel in anyway. Although the hotel is in a... More

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Lisa W, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking the time to write a review, I am glad you enjoyed your stay I will pass on your kind words to the team. We look for to welcoming you again in the near future. More

nr London
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel was in the correct location for us and the room was of adequate size but the hotel needs refurbishment. It looks very tired (carpets, public area firniture). Room service good. Food good in restaurant but service slow.

Review collected in partnership with Accorhotels.com

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Lisa W, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking the time to review your recent stay with us. I am pleased to read that you generally had a good time with us, I will certainly speak to the relevant teams regarding service, Thank you again and look forward to your returning in the near future More

Gosport, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is in a quiet location. Room was a very adequate size and clean. An iron and ironing board were provided in the room. The all inclusive deal was very good value. Dinner is good and the portions generous. There were only 4 main courses on the menu which were surcharged for the all inclusive deal and plenty of choice... More

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Lisa W, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking to the time to review your recent break with us, I am pleased you found the hotel to your liking I will or course pass on your comments about breakfast to the team. We are aware of the hotel corridors looking tired and we are putting a plan together to get them redecorated in the near... More

Uk
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is in the village of South Marston just outside Swindon. It's dated in parts but does have some rooms that have been refurbished so do ask for one of these when you book ! Bar and restaurant are very nice and look quite different to the rest of the hotel. Breakfast is pretty good and plentyful. Evening meal was... More

Was this review helpful? Yes
Lisa W, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking to the time to review your recent break with us, I am pleased you found the hotel to your liking. We are aware of the hotel corridors looking tired and we are putting a plan together to get them redecorated in the near future. We very much look forward to you returning to the hotel in... More

1 review
4 of 5 stars Reviewed 5 weeks ago

We didn't have our wedding here but we used the Mercure for all our friends and family as our venue didn't have accommodation. Kellie and Lisa were AMAZING! Very accommodating from the start and helped me organise around 40 people staying over the weekend. Kellie also allowed us a room for me and my hens to practice our dance routine... More

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Additional Information about Mercure Swindon South Marston Hotel & Spa

Address: Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Swindon South Marston Hotel & Spa 3*
Number of rooms: 60
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Also Known As:
Mercure Swindon South Marston Hotel And Spa
Mercure Swindon South Marston Hotel Swindon
Nightingale Hotel Swindon

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