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All 30 Swindon hotels

Mercure Swindon South Marston Hotel & Spa

3.0 of 5 Hotel   |   Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
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Mercure Swindon South Marston Hotel & Spa
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74%
Ranked #12 of 30 hotels in Swindon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Allycat40 London
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509 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
London
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Let me start with the good points, Kelvin on reception was great. He is efficient, friendly and helpful and really welcomed us to the hotel. The spa facilities are very good and clean with a wonderful pool and even though it was busy, we didn't feel overcrowded, however they could do with having more sun loungers or chairs. Our room... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Only stayed one night but room had everything we needed, was clean and bright. Made use of the pool/spa/gym and all were excellent, gym especially well equipped. Breakfast had lots of choice and was fresh and tasty. Kelvin on reception was exceptionally helpful and friendly! VERY reasonable for what you get.

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on business, someone else booked it for me, I wouldn't have paid £75 a night (cancellable rate) for this, I'd have probably stayed in a local quality B&B/pub with rooms for less by choice. Pros: - very friendly, helpful staff who did their best to sort problems as they arose - probably the hotel's biggest asset, Adam &... More

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Steve G, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

I thank you for taking the time to review your recent stay with us, I am pleased you found some positives about the hotel. I will pass your thanks onto Adam and Mike of course. We do have a plan to refurbish the hotel corridors in the coming months so I hope on your next visit you will see the... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Just home from a 2 night break, had a great time. The staff are brilliant, so friendly and nothing was to much trouble. The room was good, though the corridors were a bit tired. Breakfast were great, and also had a evening meal, which was lovely. We will return again.

Was this review helpful? Yes 1
Steve G, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking to the time to review your recent two night break with us, I am pleased you found the htoel to your liking. We are aware of the hotel corridors looking tired and we are putting a plan together to get them redecorated in the near future. We very much look forward to you returning to the... More

London
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Having stayed at many hotels - this has been my best experience this year ! The staff her are worth their weight in gold ! Victor , dan and flo ! You made it feel like home from the moment we arrived ! It was so chilled and so relaxing and we were so looked after ! Just what everyone... More

Was this review helpful? Yes
Steve G, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking the time to write such a lovely review, I will certainly pass your thanks onto Victor, Flo and Dan and we certainly look forward to welcoming you back to the hotel in the future. More

Lincolnshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just wish to thank the staff for a lovely weekend at the hotel, especially the restaurant staff, Flo & Sammy to name two, who went out of their way to make my 60th Birthday Sunday Carvery party so special. Thank you to the chief and kitchen staff, the meal was delicious, all in all a lovely hotel.

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Steve G, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for the lovely review regarding your special event here at the hotel last weekend. I am pleased to read that everything went very well and I will pass on your thanks to the staff who helped make it a success. We look forward to you returning to the hotel in the near future. More

Kent, United Kingdom
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sorry, veryyyy delayed review! Booked early last year for a family wedding which was to be held in a nearby golf course in the summer 2013. We got an Early Booking Discount so our room cost us £35 !!! What a bargain! We couldn't believe our luck when we arrived. The dining areas are lovely, rooms are perfect and spotlessly... More

Was this review helpful? Yes
Steve G, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for the review following your stay at the hotel, we are pleased you were happy with your stay and we look forward to welcoming you to the hotel in the near future. More

Swindon, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

The 29th June was my first experience of holding an event at the Mercure South Marston Hotel. I have organised and held events elsewhere before, but it has been far superior here. The staff were so helpful in organising and arranging tables and seating to our satisfaction, and our clients just LOVE this new venue! I always book a room... More

Was this review helpful? Yes
Steve G, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Firstly thank you for taking the time to write a review following your recent event held at the hotel. It is a pleasure to be working with you as a client again and I look forward to you inviting the general public into the hotel so they get a chance to see what you and your exhibitors see as a... More

Swindon
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

A late review but still deserved. We had an extremely poor stay for our anniversary at the end of December and emailed the hotel to complain. Within 24 hrs I had a phone call from the manager who apologised for all the issues we had experienced. He was extremely happy to rectify the situation and not only invited my husband... More

Was this review helpful? Yes
Steve G, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you so much for giving me and the team the chance to show you and your lovely family how guests can indeed enjoy their stay with us. Sometimes we get things wrong but to have the opportunity to put it right is very important to me and the team. We look forward to you returning to the hotel in... More

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Additional Information about Mercure Swindon South Marston Hotel & Spa

Address: Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Swindon South Marston Hotel & Spa 3*
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Also Known As:
Mercure Swindon South Marston Hotel Swindon
Mercure Swindon South Marston Hotel And Spa
Nightingale Hotel Swindon

90 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Swindon
Hotel Class
Official Description (provided by the hotel)
The Mercure Swindon South Marston Hotel & Spa is ideally located, surrounded by beautiful countryside set in a unique area whilst only a short drive from Swindon, the M4 and The Cotswolds, Swindon Designer Outlet & Swindon Town Centre. With our state of the art gym & 23 metre indoor swimming pool, as well as our health & beauty spa, we have some of the best facilities in the Swindon area. Free parking & Free WiFi for all guests. We also provide great food and service whether in our dining area or leisure cafe. We host a Sunday Carvery every week from 12.30am-4pm. A hidden gem on the outskirts of Swindon, a hotel you will want to return to again and again ... more   less 
Number of rooms
60

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