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Mercure Swindon South Marston Hotel & Spa

Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
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Mercure Swindon South Marston Hotel & Spa
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685 Reviews from our TripAdvisor Community

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Melbourne, Florida
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here several years ago during the massive renovation and was most pleased with the times I chose this hotel for comfortable stays. When returning for a conference in Swindon I chose the same hotel as I had already had an idea of the comfort from my previous stays. The hotel was definitely in a good location and away... More 

Helpful?
Thank William Gary M
Emily R, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Good Day and thank you for your feed-back from December of 2015. I am sorry to read that you did not enjoy your stay as much as previous ones. I will certainly follow up all of your points but if you have time to talk this through further with me, that would be a great help. You can contact me... More 

Barry, United Kingdom
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great Leisure facilities available free to Hotel Guests. Rooms were large, clean and had big comfortable beds. Staff were very welcoming, obliging and helpful. Corridor carpets a bit past there best. Breakfast and Dinner were good quality, well cooked, but Dinner "A La Carte" menu was not very extensive. Two country pubs within walking distance (less than 1 mile on... More 

Helpful?
Thank Michael S
Emily R, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for your 4 star review, I am delighted to see that you enjoyed your stay. I hope that we will see you back at the hotel again More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Just spent a night at this lovely hotel. The food was good and the facilities are very good with a large gym with great equipment and the pool and spa are larger than most hotels I have visited before. The staff are very friendly and very helpful. Whilst there we noticed that this hotel is planned to close next year... More 

Helpful?
2 Thank A TripAdvisor Member
Emily R, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for your contribution, I will ensure your comments are shared with the team. More 

Southampton, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Modern hotel , All inclusive break. friendly helpful staff. room and food good . Value superb. Small village few miles from Swindon easy access for Cotswolds. Was a Travel Zoo offer, and was full board with wine at dinner and wine or beer in the evening!

Helpful?
Thank Pam M
Emily R, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Good Morning and thank you for your excellent feed-back, I will share this with the team More 

Swindon, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We had a party at the Mercure hotel and it was absolutely fantastic! Clean and very fancy looking and lovely decorations and a great disco as well! Food was Devine and the hospitality were all lovely and had a great sense of humour!!! Thank you for a great night! I would definitely recommend this hotel!!!

Helpful?
Thank IAMNORMALL
Emily R, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Swindon South Marston Hotel And Spa. We are delighted to hear that you enjoyed your Christmas party, decorations, disco and food It is always a pleasure to receive mostly positive feedback and I will share your comments with our team Thank you again for sharing your experience, and... More 

Worcester, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

My wife and I recently visited for two nights just for a change of scenery and a chill with a visit to the designer outlet village. The hotel is really good very clean tidy and the staff very friendly. The rooms are spacious, practical and very clean. The toiletries are a nice touch also and the bed is huge and... More 

Helpful?
Thank Steve40_12
Emily R, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for taking the time to write, it is always a pleasure to receive such positive feed-back about all aspects of the hotel I hope that we will have the pleasure of a return visit More 

Sheffield, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 28, 2015

I had booked to visit this location for 4 days over xmas having visited some years ago. I was very disappointed. The hotel is being run down to be closed down in 2016 ready for a residential development to be built on the land. I can't fault my room but the service was appalling. The food was terrible to say... More 

Helpful?
Thank 848christmas
Emily R, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for your feed-back, I am sorry that your visit did not live up to your expectations More 

UK
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed December 25, 2015

Staff great, food great, room nice and clean BUT no shelves or drawers in the room means jumpers t shirts an underwear had to be kept in plastic bags. Even the most basic necessities are somewhere to put our clothes, as only hanging space was available. Iron and ironing board not necessarily required but something other than hanging space only... More 

Helpful?
Thank s067
Emily R, General Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

I very much appreciate your comments regarding your stay at the Mercure Swindon South Marston Hotel And Spa. I am sorry that you did not find the hanging space and shelving adequate for your needs Thank you again for sharing your experience, we hope that you will be back to see us again in 2016 More 

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