We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Swindon South Marston Hotel & Spa

Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
Hotel amenities
Mercure Swindon South Marston Hotel & Spa
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #14 of 30 Hotels in Swindon
A recent review
4 of 5 stars reviewed yesterday
Lozybelle Aylesbury, United Kingdom
Add Photo Write a Review

637 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    208
    236
    114
    46
    33
See reviews for
102
243
27
109
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (637)
  • Mar-May only
    (173)
  • Jun-Aug only
    (178)
  • Sep-Nov only
    (167)
  • Dec-Feb only
    (119)
All months
Darlington, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Rooms were lovely, we stayed for 2 nights, and the location was great as we had relatives in the village. Public areas ( bar, corridors and reception) could really do with a bit of money spending on them, as the cream carpets had some serious stains on them. The breakfast was very nice, although we found the evening menu in... More 

Was this review helpful? Yes 1
Emily R, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for you comments on your recent stay. we are aware of the tired carpets and are having new ones fitted in the lounge, bar and reception area in mid august. This will make an incredible difference to the first impression of the Hotel. Hope to see you again soon Stuart Courts Operations Manager More 

Lincolnshire, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one night on the way to Devon and one night on the way home again as it was located half way. We had an executive room as they don't have any privilege rooms at this Mercure. The room was a good size with a comfy bed. There was a wardrobe with bathrobe and slippers; and a litre... More 

Was this review helpful? Yes
Emily R, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for your comments, however I understand that the Hotel General Manager spoke to you regarding the issues raised Stuart Courts Operations Manager More 

Crawley
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 1 night for business. Very large room with sofa and comfy bed. Made use of the free health club which is part of the room charge. Hotel is in a nice rural location so you can expect a nice quiet stay.

Was this review helpful? Yes
Emily R, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for you positive review of the Hotel. I will pass on your comments to all department's mentioned. Hope to see you again soon Stuart Courts Operations Manager More 

Edinburgh, United Kingdom
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

But their Staff are their greatest asset. Everyone we met especially the lovely Emma in the Bar gave us such a friendly helpful service. We didn't eat in the Restaurant as we dined out so no comment on food apart from breakfast which was perfunctory but fine.

Was this review helpful? Yes
Emily R, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for your positive comments regarding your recent stay at the Hotel. I wll personally pass on your comments to Emma in the bar. Hope to see you soon Stuart Courts Operations Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Location Very well situated, motorway only about 10 mins away and the hotel is in a small village. Yet is is near to the Great Western Railway no trai noise, very quiet at night and beautiful countryside around! The A420 is literally two minutes from the hotel. Parking Masses of spaces available, and in close proximity to the building.... More 

Was this review helpful? Yes
Emily R, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

I was disappointed to read you comments regarding your recent stay at the Hotel. I will be feeding your comments back to our Food & Beverage Manager to address immediately. This is not the way we normally operate and I would like to apologise for the food and service you encountered in our restaurant Stuart Courts Operations manager More 

Yelverton U.k.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We like this Hotel we`ve stayed here before. The Staff are terrific they do their best to make your stay a good one. The food is excellent too. The location is ideal to get to many places easily. We cannot recommend the South Marston Hotel high enough

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Emily R, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for your great comments regarding your recent stay at the Hotel. I will be passing these onto the relevant departments to share with their staff. Hope to see you again soon Stuart Courts Operations Manager More 

Wakefield, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just got back from this really lovely hotel. Right from walking in I knew that I was in for a good stay. The staff are really really wonderful. As an example on my second morning I urgently needed a taxi to get to work but couldn't get hold of one and the young lady on front desk called... More 

Was this review helpful? Yes
Emily R, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you very for you very positive comments regarding the Hotel. I will be passing these around the departments as they are so good. Hope to see you back soon Stuart Courts Operations Manager More 

Melbourne, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A friend booked me a room for a 5 day visit in the Swindon area. I have stayed at this hotel several times over the last 6 years and must say they have really enhanced their overall service to their customers. I was most pleased with the location and free parking as well as the usual Wi-Fi services available. The... More 

Was this review helpful? Yes
Emily R, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for you excellent review of the Hotel, especially regarding our Breakfast offering. We hope to see you again soon, Stuart Courts Operations Manager More 

Sevenoaks District, United Kingdom
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here whilst visiting for a family wedding. The hotel was perfectly located for us although i would say there is not much to do in the nearby area, the motorway is close though (although you wouldn't know as you can't hear a thing). We arrived a little early and the staff where very freindly and got our rooms... More 

Was this review helpful? Yes
Emily R, Manager at Mercure Swindon South Marston Hotel & Spa, responded to this review

Thank you for you positive comments regarding your recent stay at the Hotel. We appreciate the comments regarding the carpet-however we have a new carpet being fitted mid August, which definitely give the Hotel a fresh look. Maybe we may see you again in the future. Stuart Courts, Operations Manager. More 

Hotel Review Summarization

What travelers say

  • Very good(14)
  • Leisure facilities(6)
  • Swimming pool(5)
  • Friendly and helpful(4)
  • Evening meals(3)
  • Excellent value(3)
Questions? Get answers from hotel staff and past guests. Ask a question

107 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Dining (9)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (22)
Viewed
View from room (4)
Viewed
Bathroom (6)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Swindon hotels
5.7 mi away
Alexandra House
Alexandra House
#1 of 1 in Wroughton
4.0 of 5 stars 529 reviews
3.9 mi away
Marriott Swindon Hotel
Marriott Swindon Hotel
#9 of 30 in Swindon
4.0 of 5 stars 451 reviews
3.3 mi away
Jurys Inn Swindon
Jurys Inn Swindon
#5 of 30 in Swindon
4.0 of 5 stars 685 reviews
Show Prices
Show Prices
Show Prices
5.3 mi away
Village Urban Resort Swindon
6.4 mi away
Hilton Swindon
Hilton Swindon
#15 of 30 in Swindon
4.0 of 5 stars 828 reviews
3.5 mi away
BEST WESTERN PLUS Blunsdon House Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay