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Stanton House Hotel

3.0 of 5
The Avenue | Fitzwarren, Swindon SN6 7SD, England
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Stanton House Hotel
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Ranked #19 of 31 Hotels in Swindon
A recent review
4 of 5 stars reviewed 6 days ago
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190 reviews from our community

Traveler rating
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    33
    23
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
  • All months
    (190)
  • Mar-May only
    (53)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (37)
All months
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Absolutely beautiful place to stay, large rooms and nice area, had the afternoon tea which was lovely outside in the sun, breakfast was average in the morning Only downside is the staff, didn't seem bothered about their customers, so we didn't bother making much contact with them

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Dorking, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with family for a family wedding. I had a single room which was a nice size and comfy bed and slightly larger bed than a standard single bed. Hotel is in a lovely location the only thing I would say is the bar in the conservatory never really opened so you always had to then go to... More 

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Iain B, General Manager at Stanton House Hotel, responded to this review

Dear LisaAnnE79 We are very happy that you enjoyed your stay with us whilst attending a wedding at the Hotel. Regards More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I return to this hotel again and again for business travel because of its many charming attributes. The good things about it include: it is set in the bucolic English countryside, picture forested parklands and grazing pastures. It is also convenient to both London or the Cotswolds by train. The staff is extremely personable and effective. The restaurant is excellent,... More 

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Iain B, General Manager at Stanton House Hotel, responded to this review

Dear 634bernardp Glad you enjoyed your recent stay with us and look forward to seeing you on your next visit. Regards More 

England
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've reserved a table in the Rosemary restaurant for Mother's Day celebrate. Service was great, food was excellent and friendly staff - special mention to Hitoshi. Many thanks, we will definitely return!!

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Iain B, Manager at Stanton House Hotel, responded to this review

Dear katek7788 So glad you enjoyed your lunch, we look forward to seeing you again soon. More 

Alicante, Spain
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Had a very nice 2 night stay in this hotel, check in was easy, the rooms were well furnished and very comfy bed. Was not impressed that you had to pay for any toiletries you may need. We ate in the restaurant on one of the nights and was a little miffed that it was so bare compared to the... More 

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Iain B, General Manager at Stanton House Hotel, responded to this review

Dear Joanne P Thank you for your comments, standard toiletries are included in the cost of all rooms its the extras (Toothbrush, Shaving kit etc.) that are chargeable. I am glad that you enjoyed your meal in the Rosemary restaurant and will look at the decoration and layout with my staff. We look forward to welcoming you back. More 

Suffolk
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Gorgeous hotel, with a lovely restaurant. The staff were friendly too. I only had the desert as I had already eaten, which was good value though I did think the wine was a little pricey. Amazingly priced room even though it was in the middle of nowhere and took ages to find. Certainly a new jewel in the crown.. A... More 

Review collected in partnership with Easytobook.com

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Iain B, General Manager at Stanton House Hotel, responded to this review

Dear Suffolkcat We are so glad that you enjoyed your recent visit to the Hotel and look forward to welcoming you back again soon. Regards Iain B More 

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 2, 2015

We stopped in this hotel on the 19th of July 2014, and paid for two rooms, because of their administration error they did not charge us for the second room , and we did not notice on our bank statement, now seven months later they take over £90 out of our account with no notification whatsoever and come up with... More 

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Iain B, General Manager at Stanton House Hotel, responded to this review

Dear BigAl1966 I am extremely sorry that you were not contacted prior to the money being taken, it was our administrative error that caused this in the first place and then we again failed to inform you of our intentions. As you rightly say this is "shocking customer service" and I sincerely apologies for this, we have made changes to... More 

devon
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 16, 2015

We stayed 13-02-15 for one night and had a suite. Service was good. One thing I'd say is I did ring reception to ask for glasses and ice bucket and twice the phone at reception was not answered. That aside , great room and great bathroom and shower all very clean and enjoyable. Food in the restaurant not my Fuji... More 

Was this review helpful? Yes 3
Iain B, General Manager at Stanton House Hotel, responded to this review

Dear Dykesy Thank you for your kind comments regarding our restaurant and Hotel, we look forward welcoming you back so you can enjoy a stroll round our gardens and the Lake. Regards Iain B More 

Oxford, England, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 1, 2015

We stayed for one night over a weekend. Check-in was relatively straightforward and easy. Everything was explained pretty well. We dropped our bags and went to the bar for a drink. The terrace bar had just closed but the restaurant bar was open. We went inside and fumbled about for at least 10 mins before someone realised we wanted a... More 

Was this review helpful? Yes 2
Iain B, General Manager at Stanton House Hotel, responded to this review

Dear Martin W We are glad that you enjoyed your stay with us and thank you for your comments, I believe that we offer a good service throughout the hotel and charge accordingly, but accept that if we are not giving 100% service then it would not seem to be good value for money. We will endeavour to increase our... More 

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 30, 2015

I cannot recommend staying here in any way after our family stayed here for the night after having the Japanese buffet. The staff were hugely condesending, verging on the arrogant. The bar was unmanned for long periods and advertised drinks were not available. The single waitress was unable to cope with the number of diners. Did anyone care? No. Did... More 

Was this review helpful? Yes 5
Iain B, General Manager at Stanton House Hotel, responded to this review

Dear Angharred Thank you for your review and although we did not get it 100% right during your stay with us, for which I sincerely apologise. The Rosemary restaurant is extremely popular and we always aim to offer our customers great service, we have many satisfied customers who return to us regularly. Unfortunately there was an issue with our system... More 

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