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Holiday Inn Express Swindon City Centre

3.0 of 5 Bridge Street, Swindon SN1 1BT, England
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Holiday Inn Express Swindon City Centre
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Holiday Inn Express Swindon City Centre
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310 reviews from our community

Traveler rating
    76
    122
    55
    32
    25
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33
52
40
124
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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York, United Kingdom
Top Contributor
69 reviews 69 reviews
37 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I've stayed here for business a couple of times but have reached my limit. On the last occasion my key card didn't work. Hotel solution- they would escort me to and from my room whenever I wanted to go in and out! Also room had huge blood stain in the carpet. Eventually got room changed (after lengthy protestations the hotel... More

Was this review helpful? Yes
littleborough
Top Contributor
61 reviews 61 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I take three holidays a year in the UK and this was my first time in a Holiday Inn - it was also my last! It's my own fault really, as I should have read other peoples reviews. Suffice to say that if I had realised that all I would have for a hot breakfast would be sausage and baked... More

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for two nights and we will come again as we did enjoyed it. Staff were very helpful, friendly and nothing was to much to ask for. Clean and hassle free rooms with free Internet. No bacon for breakfast but is not the hotel's fault that this is a set standard for all Holiday Inn Expresses everywhere. Keep up the... More

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Birmingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here overnight on a weekend coach break. We had a room at the back where all the noise from the nightclub opposite came. It is situated in the centre of Swindon in a bit of a rough area. The rooms are very clean and comfortable. The evening meals had a choice of 3 and was very good. The... More

Was this review helpful? Yes
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Dear jf40, Thank you for your four star review regarding your stay with us at the Holiday Inn Express Swindon City Centre hotel. I am delighted that our staff welcomed you so well and were helpful and pleasant throughout your stay. I am so pleased that you enjoyed our dinner offering and that your food was well presented and nice... More

Blayney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I had a driving holiday in the UK for 3 weeks and looked for accommodation in a central location in each city so that we could walk to where we wanted to go in city. Thanks to manager, Sam, Miro and all of the staff who couldn't have been more helpful to us. Room was quite large,... More

Was this review helpful? Yes 1
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Dear Helen, Thank you so much for your five star review regarding your stay with us here at the Holiday Inn Express Swindon City Centre hotel. I am delighted you had a great stay with us and I hope you enjoyed your experience of Swindon. I am so happy that our staff welcomed you so well and were friendly and... More

Santa Venera, Malta.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is a well managed city center hotel. Our room was nice and clean, and with all the essentials all we needed such as hairdryer, tea and coffee. Staff were well trained, helpful and cheerful. This hotel is good value and good quality for what i spent , and has a central position, good food and complimentary tea coffee hot... More

Was this review helpful? Yes 2
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Dear Mario G, Thank you for staying with us and posting your feedback here on TripAdvisor. We were delighted to learn that we made you feel welcome and that you enjoyed your time with us. Also I am delighted to add that we have recently launched our new menu offering designed by our Head Chef which offers variety of delicious... More

Newton Abbot, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Does exactly what it says. Budget hotel, clean room, bedroom friendly staff. Convenient for rail station, restaurants pubs etc. Reasonably quiet considering the hotel is located in the town. We stayed Friday/Saturday.

Was this review helpful? Yes
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Dear Eloise0906, Thank you very much for staying with us and sharing your feedback with the TripAdvisor community. I am pleased that you enjoyed your stay here. I look forward to you returning to The Holiday Inn Express Swindon City Centre if the need arises. Kind regards, Andrej Katona Operations Manager More

Norwich, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a well managed budget city centre hotel. Our room was large and clean, and with all the essentials such as iron, hairdryer, tea and coffee. Staff were well trained, helpful and cheerful. This hotel is good value and good quality for what it is, and has a central position as well.

Was this review helpful? Yes
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Dear John B, We were all very happy to have read your comments on your recent experience with us. The whole team endeavours to ensure that our customers have a great and memorable stay by doing what we do to the best of our abilities. Please allow me to thank you once again for your comments and scores, and we... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Standard budget chain but starting to show signs of wear and tear. The sofa was very worn, the picture had fallen down inside it frame. The TV Remote had no battery cover and required the terminals scraping to get rid of the leaked battery residue that was stopping it from working. This hotel felt very unloved. Additionally the standard of... More

Was this review helpful? Yes
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Dear Chai U, Thank you very much for staying with us and taking the time to provide us with your feedback. We are very sorry to learn that we have not lived up to your on this occasion, and please rest assured that your comments have been addressed to relevant departments. We work tirelessly to ensure the highest standards of... More

Henlow, United Kingdom
Top Contributor
51 reviews 51 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Really nice staff, what you would expect from a holiday inn, clean & comfortable - only issue REALLY hot rooms .. Air con wouldn't go below 23 degrees.... Not a brilliant nights sleep window open but quite noisy due to location in town ........

Was this review helpful? Yes 1
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Dear Kelly B, Thank you for your feedback regarding your recent stay with us here at the Holiday Inn Express Swindon City Centre. Your comments about staff friendliness and overall cleanliness were received with much joy and appreciation, thank you. I am sorry to learn that the room temperature wasn't to your satisfaction on this occasion, we have investigated the... More

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Additional Information about Holiday Inn Express Swindon City Centre

Address: Bridge Street, Swindon SN1 1BT, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Swindon City Centre 3*
Number of rooms: 134
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Also Known As:
Holiday Inn Express Swindon City Centre Hotel Swindon
Holiday Inn Swindon
Swindon Holiday Inn

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