this was a great hotel for central location to stay at when out visiting family and friends. very clean hotel, friendly staff. rooms were of a good standard, bit basic - small tv's could be a little larger and more pillows. bathrooms were brilliant with a multi function door that shut off either the toilet for privacy or the whole... More

Reception staff and the Maintenance man fantastic....it was no trouble to take the sink apart to find my wedding ring which I had dropped down the sink!!! Nothing too much trouble. I didn't get their names....but a very big thank you. The room was on the fifth floor nice and clean but cold. It is December and we just couldn't... More

Overall Very good! Hotel was perfect for those in Swindon for one or two nights who want somewhere no frills to stay. Although "no frills", it was much better than other budget hotels such as Travelodge. Having read some of the reviews about noise Especially on a Thursday night, I rang up in advance and asked to be placed on... More

When I telephoned to book a room I requested a room on a lower floor as I am not keen on lifts, which they agreed to do. Unfortunately to get to the reception area you have to use the lift (they could do with a brighter light in the lift it was very dark especially if you don't like lifts).... More

A very good location if ariving by train, just a few hundred yards from the station. Typical Holiday Inn Express except that the reception is on what is actually the second floor. Entrance to building by room key card. Rooms just as all other HI Express, but television did not work, and air condition seemed to giev cold air whatever... More

The hotel is perfectly situated for travellers by train, being just a minute or so walk from the main station and located right in the shopping centre, so ideal for local entertainment and restaurants. By car however the lack of hotel parking resulted in having to use the station long stay facilities, £8.40 per 24 hours and spaces are rare... More

Upto the mark with the brand. No issues found so far. Have booked this hotel for couple of my colleauges visiting Swindon for business purpose. The staff is very helpful in terms of arranging and amending bookings. Family with a kid was very happy with treatment recieved and special attention for the baby.Rooms are not adequate for family with a... More

I have stayed here on business for weeks at a time over the past few weeks. Each and every time I stay here, the air conditioning DOES NOT WORK!! This is really frustrating and after several complaints, nothing is ever done to resolve it - changing rooms does not work as this problem is throughout the whole hotel (this has... More

I use this hotel at least once a month as it is close to family in Swindon. Great location for a night out. It will not be the quietest place at weekends as Swindon town centre becomes a zoo. The staff are really helpful. If you have mobility issues then call first for parking. They arrange it for you. The... More