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Holiday Inn Swindon

3.0 of 5 Marlborough Rd, Swindon SN3 6AQ, England
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Holiday Inn Swindon
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Holiday Inn Swindon
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289 reviews from our community

Traveler rating
    80
    96
    63
    34
    16
See reviews for
54
48
23
104
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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  • All months
    (289)
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    (61)
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    (73)
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Northampton, United Kingdom
Top Contributor
58 reviews 58 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars NEW

Breakfast virtually ran out at 9,30 with another hour to go. Seemed understaffed. Didn't see the pool / gym, but the bar and pool table area was welcoming. Staff were very helpful and gave us a free upgrade when they worked out they'd not booked us in properly. Love the 'choose your pillow' gimmick! Rooms clean and comfortable. Bed very... More 

Was this review helpful? Yes
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Louise V Thank you for taking the time to give us your constructive feedback, We apologise for any inconvenience that may have been caused during your stay, these problem areas are something we can target to ensure similar situations doesn't happen again. We are however delighted that our team was able to rectify the booking situation for you. Hopefully... More 

Oldham, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Firstly the positive - the staff were all very helpful and their service was excellent. However, the staff are not the reason one stays at a hotel. The room was very dated - the furniture looked as if it had been put in there in the 1970s. The bed was rock hard. The shower was so weak it was almost... More 

Was this review helpful? Yes
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear John W Thank you for taking the time to express your thoughts and concerns, it is unfortunate that on this occasion you were very disappointed with your stay, I have however taken on board your constructive feedback and will look into this in more detail. We are sincerely sorry for any inconvenience or disappointment that may have been caused... More 

Senior Contributor
46 reviews 46 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

one night away on business. Agree with the comments , it's dated , rooms are tiny but staff friendly. Soon reallocated my twin to a double after a quick call. Food and bar ok. Seems a high price but then there are leisure facilities here. Ample parking. Not sure on wifi but didn't appear to be free? Neither here nor... More 

Was this review helpful? Yes
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Alistair S Thank you for your recent review for the Holiday Inn Swindon. We really appreciate your constructive feedback as this enables us to target problem areas and try to improve them. We apologise for any disappointment you may have experienced during your stay. If you wish to discuss your review or to even make suggestions on how we... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here again on the 14 feb visiting my dad in hospital we always stay here and have never been disappointed the staff are great very friendly and now recognise us rooms always clean and comfortable the only thing I can say is as a smoker there is no warm place to sit and smoke apart from that I can't... More 

Was this review helpful? Yes
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Andy B Thank you for your recent review for the Holiday Inn Swindon. We really appreciate your feedback and am delighted that you choose to stay with us when visiting in Swindon. Your Loyalty is very valuable to us and I'm glad the team are always attentive and go that extra mile for you. Your comments will be passed... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great weekend stay, I must admit the staff were great and very pleasant. A special mention to the food and beverage guys James, Charlie & Craig they really looked after myself and my family, nothing was to much trouble for them. Keep up the good work guys.

Was this review helpful? Yes
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Qasim S Thank you for your recent review for the Holiday Inn Swindon. We really appreciate you taking the time to leave us your feedback, its always nice to hear when our team have made a guest feel very welcomed, we are delighted you and your family had a pleasant stay. Your comments about the staff will not go... More 

Scotland
Top Contributor
57 reviews 57 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Walk through the door and you feel that you have stepped into a time warp where the design and style are from 20 or 30 years ago. However, all of the staff from reception through bar/restaurant were exceptionally efficient, helpful and friendly. This does seem to be quite common now with Holiday Inn so it looks as though HI have... More 

Was this review helpful? Yes
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Highlander022 Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts about your visit and have taken on board your comments. Our aim is to always provide first class accommodation and service for our guests, therefore it is always good to hear back from guests who share their... More 

Saltburn-by-the-Sea, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 23, 2015

I've stayed here before and found it to be ok. This time Swindon seemed very busy and the only room I could find was an 'Executive' dinner bed and breakfast rate here. It was almost double what I would normally pay but having little choice I booked the room. On arrival the room was almost identical to every other room... More 

Was this review helpful? Yes 1
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Clive H Thank you for taking the time to express your thoughts and concerns, it is unfortunate that on this occasion you were very disappointed with your stay, I have however taken on board your constructive feedback and will look into this in more detail. We are sincerely sorry for any inconvenience or disappointment that may have been caused... More 

Agno, Switzerland
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 15, 2015

I've stayed at the HI Swindon for one week on a business travel. It was one of the worst hotel experiences in my life. Rooms are tiny, I've been in HI-Express with bigger rooms! No closet or drawers at all, so I had to leave half of my clothes in my suitcase (I'm not a big fan of cleaning stuff... More 

Was this review helpful? Yes 1
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Cyberpax, Thank you for your very constructive feedback, I take on board your comments and apologise for the age of the property. Whilst old, the hotel is clean with exceptionally friendly & efficient team that as you will see from other reviews really do make the Holiday Inn Swindon. If you would like to discuss your stay with me... More 

1 review
5 of 5 stars Reviewed December 29, 2014

Brilliant stay, nothing was too much bother for anyone. In particular I would like to mention Sarah in the restaurant, Karl who was working on the bar, and Vicki on reception, big thanks and high praise deserved.

Was this review helpful? Yes
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Dean_Bristol1 Thank you for your recent review for the Holiday Inn Swindon. We are delighted you enjoyed your stay and all the team was helpful and attentive towards your needs. Your praise about the staff will not go unnoticed and will be relayed back to the team, Thank you again for your kind comments and we look forward to... More 

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

The hotel had Lovely staff. The rooms were always very clean. The restaurant is ok but there is a hungry horse across the road and that offers you very good food. The facilities at the hotel are great and the pool is just what you need after a long day at work or driving to the hotel!

Was this review helpful? Yes 1
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear phillc37 Thank you for your recent review for the Holiday Inn Swindon. We are delighted you had a great stay and had the opportunity to use and enjoy the facilities we have available for our guests. Your kind comments about the staff are very much appreciated and will be relayed back to the team. We do hope to see... More 

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Additional Information about Holiday Inn Swindon

Address: Marlborough Rd, Swindon SN3 6AQ, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Swindon 3*
Number of rooms: 99
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Also Known As:
Holiday Inn Swindon Hotel Swindon
Swindon Holiday Inn
Hotel Style:
#5 Family Hotel in Swindon
#6 Spa Hotel in Swindon

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