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Holiday Inn Swindon

3.0 of 5 Marlborough Rd, Swindon SN3 6AQ, England
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Holiday Inn Swindon
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Holiday Inn Swindon
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261 reviews from our community

Traveler rating
    73
    93
    53
    30
    12
See reviews for
53
42
22
92
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (261)
  • Mar-May only
    (61)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (55)
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UK
Top Contributor
58 reviews 58 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for a couple of nights mid October 2014: two adults and two kids in a family room. The hotel is a bit dated in design but seems to be well maintained and was clean. The room was fine and was also very clean - bit crowded with the 4 of us, but that's kids for you. The bed... More

Was this review helpful? Yes 1
Selsey, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay here all the time when I come to visit my dad, after a mix up with the booking through central bookings which I add the hotel sorted out again we had a great stay the staff are very friendly and helpful and always smiling the family room we stayed in were very clean and a good size with... More

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Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Andy1234swan, Thank you for taking the time to review the Holiday Inn Swindon. We are delighted you and your family enjoyed your visit. It is always appreciated when one takes the time to give feedback which enables us to see what improvements can be made to enhance a person's stay and to consistently give great service and accommodations. Your... More

Reading, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for one night and was surprised how quiet the hotel is even though we were on the ground floor opposite the car park. Booked into a double room which wasn't a bad size. Bathroom was a little small though. Very happy with my stay.

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Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Cassiand Thank you for your recent review for the Holiday Inn Swindon. We appreciate the feedback we receive from our guests as this enables us to continue delivering and improving great service and accommodation. Your feedback will be relayed back to the team and we look forward to welcoming you back in the near future. Kind regards Tom Gaskell... More

Sheffield, United Kingdom
Top Contributor
104 reviews 104 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here on friday night with my 16yr old son. Turned up late into the evening. Reception lady was nice and polite and checked me in quickly. i am a platinum member of IHG so i use these brands most weeks. Love the brand but sadly this hotel wasn't great. Booked a double room with sofa bed for my son.... More

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Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Joynesie Thank you for your recent review for the Holiday Inn Swindon. We are deeply sorry that your stay was a disappointment on several aspects and the high expectations that you would normally expect from a IHG brand was not delivered on this occasion. The feedback we receive from guests like yourself enables us to target problem areas and... More

Contributor
13 reviews 13 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We spent Sunday night, our room was so small, just like a student room. We had a quiet night, which we did not expect because we were on the ground floor opposite the car park. We had a few doors opened late at night but that was it. My only concern is the side door that was open even late... More

Was this review helpful? Yes 1
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Caezah Thank you for your recent review for the Holiday Inn Swindon. Your feedback is valuable to our organization as this enables us to work on areas which we can improve on including customer service and accommodation. The experience you had with the door being opened at all times is not something that is a regular occurrence so please... More

Risca, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 14, 2014 via mobile

As an IHG Platinum Ambassador I am a regular visitor to Holiday Inns. This hotel is in need of a facelift but the staff at the front desk (Mel particularly) make up for this. The rooms are just OK and the gym is small but perfectly adequate. However... Breakfast is another experience. The staff, during my stay, were less than... More

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Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Duffer M Thank you for your recent review for the Holiday Inn Swindon. We are extremely sorry to hear that your visit was a disappointment on several aspects. It is very important to us when a guest takes the time to acknowledge or express concerns regarding their stay.Your review is vital for improving the service and quality we offer... More

Hedon, England, United Kingdom
2 reviews
4 of 5 stars Reviewed September 10, 2014

Stayed here for 5 days in August, travelling with National Holidays and would definitely stay here again. The hotel was very clean, the staff very friendly and helpful and food was good. We didn't venture away from the hotel apart from on our day trips so cannot comment on surrounding facilities apart from a pub opposite.

Was this review helpful? Yes
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Allison W Thank you for your recent review for the Holiday Inn Swindon. We are delighted you enjoyed your visit with us, your kind comments will be relayed back to the staff. Thank you again for your feedback and we look forward to welcoming you back in the near future. Kind Regards Tom Gaskell General Manager More

Bristol, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed September 9, 2014

This hotel feels tired. The corridor of my room smelt stale and rather 'drainish'. I am generally a fan of the brand but was disappointed. Did not use gym or pool as only there for one night and otherwise committed so cannot comment. Also left at 5am so no breakfast experience on this occasion. Bathroom standards - ill-fitting plug, hard... More

Was this review helpful? Yes
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear TIJTBristol Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns and are extremely sorry that this visit for you was a disappointment on several aspects, Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely... More

2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 6, 2014

Really good hotel friendly staff excellent food and service room really clean drinks a bit pricey but you expect that in any hotel but overall really good on a national holidays holiday and have to say its been really good

Was this review helpful? Yes
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear mcguinness43 Thank you for your recent review for the Holiday Inn Swindon. We are so glad to hear you had a pleasant stay with us and that all the team members looked after you during your visit. We are always grateful to guests for relaying their thoughts back to us as this enables us to continue on giving great... More

Prestatyn, United Kingdom
1 review
1 of 5 stars Reviewed September 5, 2014

Very poor Training facility and Internet went down for a whole day which had massive consequences for a Legally based, 4 day course. The hotel would not consider compensation to the Training staff and eventually even failed to reply to correspondence. The Breakfast was of a very poor standard and the rooms had an "uncared for" appearance. The whole chain... More

Was this review helpful? Yes
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Additional Information about Holiday Inn Swindon

Address: Marlborough Rd, Swindon SN3 6AQ, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Swindon 3*
Number of rooms: 99
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Also Known As:
Holiday Inn Swindon Hotel Swindon
Swindon Holiday Inn

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