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Holiday Inn Swindon

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Marlborough Rd, Swindon SN3 6AQ, England
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Holiday Inn Swindon
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321 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
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  • German first
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English first
  • All months
    (321)
  • Mar-May only
    (86)
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Top Contributor
85 reviews 85 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

** Please be aware these comments were also made to staff at the time of our stay ** We booked this hotel to break up our journey from Cornwall back home after a stop in Somerset. We thought we would pay the extra and get a Holiday Inn and not a Holiday Inn Express (however this is now a regret)... More 

Was this review helpful? Yes
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Crazybaresi Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns, it is unfortunate that on this occasion your stay was a disappointment on several levels. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The... More 

Manchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here while working in Swindon. And was a great stay, Very quiet location , the staff were fantastic, always smiling , and looked after us while we stayed , the fella on reception was a diamond , and had a good laugh with hiim he was very outgoing , it was a joy to stay at this hotel, there's... More 

Was this review helpful? Yes 1
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Shaun S Thank you for your recent review for the Holiday Inn Swindon. We are delighted you had a wonderful stay and enjoyed the facilities within the hotel and all the staff was attentive towards your needs and made you feel welcomed. The mention of certain team members will not go unnoticed and your kind comments will be relayed... More 

Faversham, United Kingdom
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Do not normally stop at Holiday Inn but this was closest to our business destination (New College Swindon). Whilst the reception area was reasonable, the rest of the hotel looks tired and in need of a good coat of paint. The standard rooms are comparatively small when compared to other well known chains but breakfast and staff were both good.... More 

Was this review helpful? Yes 1
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Julie and Colin W Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to leave us your comments and suggestions, these will all be taken on board and relayed back to the team. We hope to see you again in the near future. Kind Regards Chris Dutton GM More 

Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel as it had a pool for my three year old daughter. The hotel has a strange mix of modern and outdated decor/furnishings. The pool was an okay area but the shower facilities, one, in the changing rooms was old, dirty and inadequate for the number of people using this pool. The room was okay, but a bed... More 

Was this review helpful? Yes 1
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Joanne C Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns, our goal is to always provide superior accommodation and customer service and your feedback enables us to target problem areas and to ensure similar situations can be avoided in the future. We sincerely apologise... More 

Sheffield, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on business and although it a little bit dated it was a comfortable and decent experience. The staff were very helpful and happy to tend to any requests you had. Free parking and wifi for members which was a nice touch. Breakfast was very good with a full range in the buffet and all the cooked food was... More 

Was this review helpful? Yes 1
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Chris M Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to leave us your feedback, we are delighted you had a pleasant stay with us and the team was attentive to your needs. Your feedback will be relayed back to the team and we do hope to see you again... More 

Kent
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely staff, room small but spotless. Really comfortable bed. Good choice of TV channels on a nice 32" TV. We stayed hear as we was visiting family and really enjoyed ourselves so much so we stayed another night.

Was this review helpful? Yes 2
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear LilypupKent Thank you for your recent review for the Holiday Inn Swindon. We are delighted you had a pleasant stay and chose to stay another night. Your feedback will be relayed back to the team. Thank you again and we look forward to seeing you in the near future. Kind Regards Chris Dutton GM More 

Romford, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

I recently attended this hotel with an large group of people and I must say that the staff were very unfriendly and rude. When we went to the swimming poll the member of staff said it was time to get out which we did, straight away. However as we were with an little child we had to get her ready... More 

Was this review helpful? Yes 1
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear ellie s Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns it is unfortunate that on this occasion your stay was a disappointment on several levels, it is our goal to consistently provide excellent accommodation and customer service and your feedback helps us to target... More 

Travelers are raving about these Swindon hotels

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Even though I always right a review about this hotel and I'm running out of things to say I can't fault this place the staff are always polite and eager to help rooms are clean and comfortable Never had evening meal but breakfasts are basic but enjoyable wig as much as you can eat If I wanted to moan the... More 

Was this review helpful? Yes 2
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Andy B Thank you for your recent review for the Holiday Inn Swindon. We appreciate you giving us your valuable feedback even if its not much it still allows us to see where we can or need to improve within the hotel. All comments will be taken on board and relayed back to the team. We look forward to... More 

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 23, 2015

Description says refurbished hotel but you will be hard pressed to see where, this hotel needs money spending on it asap. Rooms are like stepping back in time and the bathrooms are awful - the shower just about pumps some water out ! Wifi is free if you join the club but save your time as it hardly worked and... More 

Was this review helpful? Yes 3
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear E R Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns, it is unfortunate that on this occasion your stay was a disappointment on several levels. It is our goal to consistently provide superior accommodation and customer service and your feedback allows us to target... More 

Redditch, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 19, 2015

I used one of the smaller conference rooms here for interviewing. As expected the conference facility staff were very helpful and friendly. They even helped with getting our candidates to wait in a particular area rather than just sending them to the room. The room had everything we needed, it was well equipped and although it was a small room,... More 

Was this review helpful? Yes
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear RichardEllis70 Thank you for your recent review for the Holiday Inn Swindon. We appreciate the feedback we receive as this enables us to see where we need to improve within the Hotel or what we can do to enhance one's stay whether its a day visit or over night stay. We are delighted your meeting went smoothly and all... More 

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