Before I comment on the hotel, I must give credit to the staff at this hotel. They are always very helpful and attentive. The hotel itself on the other hand is one of the most worn and tired I have stayed in. The majority of the rooms have rather shabby furniture that must be well over 20 years old. This...
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One of the best Holiday Inns I've been in, with a quite spacious room and lots of free car parking. A smart looking bar and even though a wedding was in full swing it couldn't be heard from the room.
The staff at the hotel could not have been friendlier and more than willing to help and get things for you. Bar man ‘Adam’ was lovely and breakfast lady in the morning was good as well and both deserve mentioning. I was in a room that obviously had been in the old smoking side of the hotel as the corridor...
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Dear Guest,
Thank you for taking the time to review the Holiday Inn Swindon, all of the TripAdvisor reviews are shared with the staff at the daily morning meetings so is a great way to start the day with fantastic comments about our staff such as yours.
Being that Holiday Inn is a global company we are still able to...
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I stayed at the Holiday Inn in Malborough last week for one night. Location is good, very close to the M4. The bar/restaurant area is fairly nice and was very clean, with friendly staff.
Room was unpleasant and is in desperate need of a update. Furniture was very worn and tired. Windows looked liked they hadn't been replaced in decades...
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Dear Guest,
Thank you for taking the time to review the Holiday Inn Swindon and thank you for your kind words about the staff at the hotel.
It is with great regret to see that you have commented that you and your colleagues would be unlikely to return to the hotel.
The decor of the hotel is awaiting capital spend...
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stayed at this hotel for work really good service from staff room rally clean comfortable bed and the choice at breakfast was superb with really helpful and attentive staff.
Dear Guest,
Firstly i would to thank you on behalf of the hotel for taking the time to review the Holiday Inn Swindon.
We are pleased to be informed you enjoyed your stay with us here at the hotel and thank you for your kind comments about our staff, we do discuss our reviews with all the staff and these...
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We just returned after 2 nights in this hotel and got upgraded to an executive room due to our Platinum status. The room was clean and spacious and the bed very comfortable.
However, the bathroom was so small that it would not hold two people at the same time. We do like a decent shower in the morning which is...
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Dear Wesi1910,
Thank you for your feedback. We hope you enjoyed your stay and enjoyed the room accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you found the water pressure in the shower unacceptable. We hope you give us a chance in the future to show you how great...
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stayed at this hotel over the easter weekend .rooms were very clean they had everything you wanted in one room tv kettle iron even had a ironing board .the meals were lovely had a good choice of food the staff were fantastic always smiling they were kept very busy and they were very polite we came on the coach trip...
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Dear Guest,
Thank you for taking the time to review the Holiday Inn Swindon after your stay with us here on the coach tour.
Its great to hear you enjoyed your easter break with us at the hotel and we would like to thank you for your kind words about the staff, all tripadvisor reviews good or bad are shared...
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We stayed for a weekend in Feb 12. The place was neat and staff helpful. Got excellent rates as we booked online - £60 for 2 nights in a family room! Breakfast was adequate with hot and cold food.
Dear Guest,
Thank you for the time taken to review the Holiday Inn Swindon.
We are delighted to hear you were happy with your stay and that you were able to benefit from the prices on the website for your stay.
Thank you for your comment on the staff at the hotel all tripadvisor reviews are read out at our...
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I stayed here through work due to an early start in Swindon the following day.
Positives. The reception and restaurant staff were excellent, very friendly and couldn't be more helpful. I only had breakfast and the full English was very good and well above the standard you normally expect in such hotel chains. It actually looked fresh, was well presented...
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Dear Guest,
Thank you for kindly taking the time to write your review on the Holiday Inn Swindon.
We would like to thank you for your kind comments about the staff here at the hotel its great for the staff to hear and as you can imagine is a fantastic motivator for the staff, and also thank you for your...
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We booked this hotel using Priority Club points and were very pleasantly surprised . We received a warm welcome when we checked in and were thanked for choosing Holiday Inn.The rooms were not huge but very comfortable. Everything was very clean, including the pool.The breakfast buffet was well stocked and looked fresh. At night we ate dinner across the dual...
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Dear Guest,
Thank you for taking the time to review the Holiday Inn Swindon.
It is fantastic to hear you enjoyed your break here with us at the hotel on your priority club reward points its a great reward benefit for people using the brand.
It is uplifting for all the staff to hear positive comments about the hotel and...
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