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Holiday Inn Swindon

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Marlborough Rd, Swindon SN3 6AQ, England
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1 room 1 guest
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Holiday Inn Swindon
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335 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
  • French first
  • German first
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English first
  • All months
    (335)
  • Mar-May only
    (86)
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Leicester, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Standard holiday inn. Pool table is a benifit for me which I was pleased with but worn equipment. Car parking is fine, always a space. Bar and food are fine! Not sure why the double doors in the corridors exist as you have to push both of them to get through as they are so thin ( ok maybe nit... More 

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Hertfordshire, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed a few times over 5 years ago for work events. Revisited in Aug 2015, I had to smile, nothing appeared to have changed! Fairly good for a nights stay, however you will be very disappointed with the shower, I stayed on first floor and the shower output was very weak, room itself was ok,. I chose room only as... More 

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Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Jim T Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns, feedback form our guests ensure we are consistently looking for ways to improve the hotel and the customer service we provide. If you have any suggestions on how we can enhance your stay for... More 

Bristol, United Kingdom
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night on last minute booking, must say room size disappointing. It was a double room but hardly large enough to fit the double bed with one side against the wall so if there was two of you it would be a struggle to get out of bed. Room looked like it had been refurbished and was... More 

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Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear steveisgplc Thank you for taking the time to express your thoughts and concerns,it is unfortunate that your stay was a disappointment on several levels, our aim is to consistently provide superior accommodation and customer service and your feedback allows us to target problem areas to ensure similar situations can be avoided in the future. If you wish to discuss... More 

Manchester, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 1 night en route from Cornwall to Manchester. A full service hotel , very comfortable but a little tired in some areas. Great service from Receptionist (Nancy) and in the restaurant (Ocean) Lovely indoor pool to relax and have a swim . Great hotel staff, very helpful Plenty of car parking and good food in the restaurant

Was this review helpful? Yes
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear whitedavejohn Thank you for taking the time to review the Holiday Inn Swindon. We are delighted you had a pleasant stay and the staff was friendly and helpful during your visit. Your mention of 2 team members will not go unnoticed. Thank you again and we hope to see you in the near future. Kind Regards Chris Dutton GM More 

UK
Level Contributor
82 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Two of us stayed here in a twin room to allow us to make an early start on work in the area; and we found the hotel to be very adequate for what we needed. The room was an older design of room, in a part of the hotel laid out like the traditional "motel" model, but with more recent... More 

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Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear RedHillian Thank you for taking the time to leave us your feedback, we are delighted you had a pleasant stay with us and the team was attentive to your needs. Your feedback allows us to target any problem areas and continue to focus on improving customer service. Your lovely comments will be relayed back to the team and we... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good... First of all the stay at this hotel was very good .. hotel itself was nice and clean . Room was the same . Staff excellent .. Breakfast was very nice and plenty of cboice . Bad.. Only the coach trip party The evening meal .... Its was like beening at school linning up for food .. Second class... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Swindon, responded to this review

Dear Phillip C, Thank you very much for your recent stay with us. I am pleased to note that you liked the excellent staff, nice and clean facilities and wide variety of breakfast selection. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It seems that we... More 

Travelers are raving about these Swindon hotels

North Wales - UK
Level Contributor
136 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here, when the Holiday Inn express was fully booked. It is considerably more expensive, and no way is it worth the extra money. Both Holiday Inn Express in Swindon, are better value for money. The only thing this place has over either of them, is the arrangements for using an Iron. First impressions are not good, just looking... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Swindon, responded to this review

Dear Rick_The_Builder, Thank you for taking the time to review our property. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. It is regrettable to hear that you were not satisfied with the hotel amenities in particular with the charges for WIFI connection. Please... More 

Gateshead, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

just stay at this hotel the only problem i had with this hotel was the evening meal or the lack of one ,the food was cold ,the quality of the food and service was very poor, being on the coach holiday was like being 2nd class, to the other paying guests who got better service and choice of food .

Was this review helpful? Yes
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear joseph d Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns, it is unfortunate that on this occasion your stay was a disappointment on several levels. it is our goal to consistently provide superior accommodations and customer service and your feedback enables us to target... More 

Swindon, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My 9 year old daughter and I stayed here for one night just to have some quality time together. I wasn't looking for luxury, just somewhere cheap and cheerful. The good: the guy on reception was great. He was welcoming, polite and friendly, and directed much of the conversation to my daughter which made her feel really grown up and... More 

Was this review helpful? Yes 1
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear tpurple76 Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns, it is our goal to consistently provide superior accommodation and customer service and your feedback enables us to target those problem areas to ensure similar situations can be avoided in the future and to consistently... More 

United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was the nearest venue we managed to book for an open air concert near Tetbury. The hotel staff were very welcoming & friendly. Our room was clean & comfortable during our stay. The hotel was extremely busy with a coach party & wedding party this particular weekend. We had a family in a room nearby who allowed their children... More 

Was this review helpful? Yes
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Biertonbloggers, Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to leave us your feedback, we are delighted to hear you had a pleasant stay and all the staff was helpful and attentive to your needs. Your feedback is valuable to ensure we are giving the best service possible and allows... More 

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