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Holiday Inn Swindon

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Marlborough Rd, Swindon SN3 6AQ, England
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Holiday Inn Swindon
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328 Reviews from our TripAdvisor Community

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Traveler rating
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    101
    76
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (328)
  • Mar-May only
    (86)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (83)
  • Dec-Feb only
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Gateshead, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

just stay at this hotel the only problem i had with this hotel was the evening meal or the lack of one ,the food was cold ,the quality of the food and service was very poor, being on the coach holiday was like being 2nd class, to the other paying guests who got better service and choice of food .

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Swindon, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My 9 year old daughter and I stayed here for one night just to have some quality time together. I wasn't looking for luxury, just somewhere cheap and cheerful. The good: the guy on reception was great. He was welcoming, polite and friendly, and directed much of the conversation to my daughter which made her feel really grown up and... More 

Was this review helpful? Yes 1
United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was the nearest venue we managed to book for an open air concert near Tetbury. The hotel staff were very welcoming & friendly. Our room was clean & comfortable during our stay. The hotel was extremely busy with a coach party & wedding party this particular weekend. We had a family in a room nearby who allowed their children... More 

Was this review helpful? Yes
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Biertonbloggers, Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to leave us your feedback, we are delighted to hear you had a pleasant stay and all the staff was helpful and attentive to your needs. Your feedback is valuable to ensure we are giving the best service possible and allows... More 

Province of Malaga, Spain
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for one Saturday night whilst visiting the area. This was my second visit and I couldn't believe it had not improved. Just how is £122 per night with breakfast good value especially in a very tired room/bathroom. The furniture should have been outed years ago. On the positive side the blackout curtains were good, staff were nice, good breakfast... More 

Was this review helpful? Yes 2
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear peterO5033ZY. Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns, it is unfortunate that on this occasion your stay was a disappointment on several levels. It is our goal to consistently provide superior accommodations and customer service and and your feedback allows us to target... More 

eastbourne
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here last year and commented that the rooms were worse than Travel lodges, they invited us back at a very good rate so I expected to see improvements. We had a different room which was just as bad as the one last year. however the staff are great Craig was very friendly and helpful as was the lady... More 

Was this review helpful? Yes 3
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear darrencoe. Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns, it is unfortunate that on this occasion your stay was a disappointment on several levels,it is our goal to consistently provide superior accommodation and customer service and your valuable feedback enables us to target problem... More 

Travelers are raving about these Swindon hotels

Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night, the room was fine with a comfy bed, the breakfast was only just ok, hot items weren't hot...tables full of used crockery. ..not enough staff, no cups for tea or coffee. ..needs a good sort out....wont be back !!!

Was this review helpful? Yes 2
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Freebeec Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns. It is unfortunate that this stay was a disappointment on several levels,and your experience with us was not up to the usual high standards, it is important to us to provide our guests with superior... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Booked this hotel for a friday and saturday on a non-refundable rate, a few days before due to a an issue i was unable to attend on the friday, so called them and said i would be there on the saturday but not the firday. They told me i would lose the money for that day which i was fine... More 

Was this review helpful? Yes 1
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear bwsoldier Thank you for your recent review for the Holiday Inn Swindon. We sincerely apologise for the bad service you experienced, this is not something which occurs regularly and should not have happened during your time with us. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback... More 

Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 5 weeks ago

** Please be aware these comments were also made to staff at the time of our stay ** We booked this hotel to break up our journey from Cornwall back home after a stop in Somerset. We thought we would pay the extra and get a Holiday Inn and not a Holiday Inn Express (however this is now a regret)... More 

Was this review helpful? Yes 2
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Crazybaresi Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to express your thoughts and concerns, it is unfortunate that on this occasion your stay was a disappointment on several levels. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The... More 

Manchester, United Kingdom
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 24, 2015

Stayed here while working in Swindon. And was a great stay, Very quiet location , the staff were fantastic, always smiling , and looked after us while we stayed , the fella on reception was a diamond , and had a good laugh with hiim he was very outgoing , it was a joy to stay at this hotel, there's... More 

Was this review helpful? Yes 2
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Shaun S Thank you for your recent review for the Holiday Inn Swindon. We are delighted you had a wonderful stay and enjoyed the facilities within the hotel and all the staff was attentive towards your needs and made you feel welcomed. The mention of certain team members will not go unnoticed and your kind comments will be relayed... More 

Faversham, United Kingdom
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 19, 2015

Do not normally stop at Holiday Inn but this was closest to our business destination (New College Swindon). Whilst the reception area was reasonable, the rest of the hotel looks tired and in need of a good coat of paint. The standard rooms are comparatively small when compared to other well known chains but breakfast and staff were both good.... More 

Was this review helpful? Yes 2
Chris D, General Manager at Holiday Inn Swindon, responded to this review

Dear Julie and Colin W Thank you for your recent review for the Holiday Inn Swindon. We appreciate you taking the time to leave us your comments and suggestions, these will all be taken on board and relayed back to the team. We hope to see you again in the near future. Kind Regards Chris Dutton GM More 

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