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All 31 Swindon hotels

Hilton Swindon

4.0 of 5 Hotel   |   Great Western Way | Lydiard Fields, Swindon SN5 8UZ, England
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Hilton Swindon
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Ranked #15 of 31 Hotels in Swindon
A recent review
5 of 5 stars reviewed 2 days ago
Glen A Palma De Mallorca
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717 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palma De Mallorca
Reviewer
5 reviews 5 reviews
5 of 5 stars NEW

I felt compelled to write a review to acknowledge the staff at this hotel I stay here at least once a week on business and every time they are courteous friendly and professional Rooms are what you would expect from a Hilton - breakfast good - only minor grumble is that the traditional Hilton Orange Juice is usually a little... More 

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Glasgow
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I've stayed here a number of times, hoping that it would improve, but alas, it just seems to get worse each time I visited. the decor is very dated, the rooms dirty with broken tiles, shower that have no pressure and/or hot water. The staff are generally OK, except the morning ones who obviously don't want to be working that... More 

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

I am truly sorry to read of the experiences you encountered during your business stay and would welcome the opportunity of discussing these with you in person. I have emailed your personal TripAdvisor account and I look forward to hearing from you soon. More 

Haverfordwest, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent food and excellent service from the staff. This is the second year that we have had a Valentines dinner at the Hilton Swindon. Always a pleasure to stay there - clean, cosy comfortable and excellent service.

Review collected in partnership with Hilton Hotels & Resorts

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for your 5* review and for choosing the Hilton Swindon for a second year to celebrate your Valentine's stay. Your compliments of our hotel, its facilities and excellent staff service is very appreciated, thank you. We hope to welcome you back next year, if not sooner I hope. More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Although the food was good and the staff very pleasant and helpful the experience was marred by the horrendous prices. £20 for a bottle of house red is ridiculous. It is also counter productive for Hilton profits as it made me determined to smuggle in booze from the Londis over the road. Had the prices been reasonable I would have... More 

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Surrey/Sussex, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Booked this hotel for it's spa facilities. Unfortunately, on the day we visited they had problems with the outside temperature of the spa area and this made the pool and hot tub too cool and, therefore, unpleasant. Did not handle complaint very well, did not seem to appreciate how disappointing this was for us. Shame as the actual service and... More 

Review collected in partnership with Hilton Hotels & Resorts

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for taking the time to post your review. I am sorry to read of your disappointment regarding your LivingWell experience and I believe our Health Club Manager has made contact with you personally regarding your feedback. We sincerely apologise for the unforeseen circumstances that impacted on the pool temperature and that of the poolside, these circumstances were beyond... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my husband as maid of honour and him as best man for his brothers wedding. the staff were absolutely fantastic, any requests were never too big. they were just happy to help. all guests were happy too. to my knowledge there was only one issue and the hotel gave a complimentary bottle of wine to that... More 

Review collected in partnership with Hilton Hotels & Resorts

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for taking the time to post your review, your 5* rating and compliments are very much appreciated. It is always a pleasure to read how much our guests enjoy staying with us and particularly so, when they have also attended a function to celebrate such a special event as a wedding and I am delighted to read that... More 

Wigan, UK
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited this hotel on a business trip in January, and (due to the area being busy), I ended up in a King Suite. I'm used to staying on holiday in 5* resorts in exotic locations, and was expecting this to be a little cheap, especially after some of the feedback i'd read on here, but i was pleasantly surprised.... More 

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for taking the time to post your review following your business stay. I am delighted to read that you found your room comfortable and a welcoming space to relax in. Your compliments and recommendation of our hotel and its facilities are very much appreciated, thank you. We hope to have the opportunity of welcoming you back at some... More 

Knutsford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here whilst visiting the Swindon Home Renovation Centre which is next door, so great location for me. Only a short taxi drive (£7-10) from the train station. I only arrived late and didn't use any of the facilities or ate at the hotel, but the reception area was pleasant with a nice atmosphere on arrival and efficient check... More 

Review collected in partnership with Hilton Hotels & Resorts

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for your 5* review and for choosing the Hilton Swindon whilst visiting a nearby exhibition. I am delighted to read that you enjoyed the ambience of the hotel, were made to feel welcome and that your stay was comfortable, pleasurable and excellent value for money. We hope to welcome you back at some point in the future. More 

Chester, United Kingdom
Top Contributor
75 reviews 75 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel to visit the local refurbishment show, and for the location to that, you couldn't beat it. As for the hotel, once checked in, which was fine, the usual key not working and going back to reception scenario kicked in. We decided to have dinner in the restaurant rather than go out and while the food was... More 

Was this review helpful? Yes 1
JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for your review, I am glad to read that you found us conveniently located for visiting a nearby exhibition event recently and your compliments of your exceptional fine dining experience is very appreciated, thank you. Nevertheless, I am sorry to read that certain elements of your dining and breakfast experiences were not so satisfactory. Please be assured, the... More 

Newark
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay here for business, usually when the Premier Inn across the road is full up, the price is about the same as I pay for a Premier Inn (Its always reduced to £75 a night when i stay). For about the same price as a Premier Inn, its pretty good. It has the usual premium Lobby and excellent reception,... More 

Was this review helpful? Yes
JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for taking the time to tell us about your business stay. I am delighted that you find the staff polite, professional and welcoming. We hope to welcome you back at some point in the future. More 

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Additional Information about Hilton Swindon

Address: Great Western Way | Lydiard Fields, Swindon SN5 8UZ, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Swindon 4*
Number of rooms: 171
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Also Known As:
Hilton Swindon Hotel Swindon
Hilton International Swindon
Swindon Hilton International
Hotel Style:
#2 Spa Hotel in Swindon
#4 Luxury Hotel in Swindon
#4 Family Hotel in Swindon

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