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Hilton Swindon

4.0 of 5
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Great Western Way | Lydiard Fields, Swindon SN5 8UZ, England
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Hilton Swindon
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Ranked #15 of 30 Hotels in Swindon
A recent review
3 of 5 stars reviewed 3 days ago
lindaandmartin Ashford-in-the-Water, United Kingdom
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773 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashford-in-the-Water, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Me and my son stayed here for a couple of days. It was really clean and the room was lovely . You have to pay to park at the hotel and you have to pay for wifi. The first evening was lovely on the Sunday however at breakfast it was chaotic to say the least not many staff on duty,... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed for two nights here with my husband and friends, and we were very well looked after. Located just off junction 16 of the M4, was very easy to find. Didn't notice we were right by the motorway either. The only small downside was when we booked it, it had a swimming pool and a few days before arriving we... More 

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Knowle Solihull
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Had a suite which was tastefully decorated and had plenty of space. Everything worked satisfactorily, (rarely the case in many hotels we have visited recently). The staff were helpful and friendly.The breakfast was good and the evening meal offer that is available to residents was good value with a limited, but nonetheless wide, choice of menu. That which... More 

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for your 5 star review, I am delighted to read that your stay was so pleasurable. Your compliments of our hotel, helpful friendly staff and dining experiences are very much appreciated, thank you. We look forward to welcoming you back next time you are visiting the South West of England. More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

I chose this hotel for my 18 day stay mainly because it had a pool and a gym with free weights. When I arrived and enquired about the location of the pool and gym I was told "you better make the most of it, it closes permanently from tomorrow". It's of course very corporate, no character etc., however, it's very... More 

Review collected in partnership with Hilton Hotels & Resorts

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for taking the time to post your review following your business stay. It is most unfortunate that you arrived one day prior to the swimming pool closure and I apologise for the disappointment that this news brought to your stay. Nevertheless, we do have a 24-hour Express Gym for our guests use. I am glad that you found... More 

Orpington, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an overnight stay on Business at the Hilton in Swindon. Easy to find and convenient for the M4. Plenty of good car parking for the weary traveller. The reception staff were very helpful offering me a ground floor or 1st floor room. Pretty good gym so I had a quick spin on the static bike after confirming I wasn't... More 

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for taking the time to post your review following your business stay. I am glad your stay was a pleasant experience and that you plan to return very soon, we look forward to welcoming you back. More 

Port Talbot, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

fab hotel every thing is so good its a pity they are changing it food was excellent and rooms large and comfortable staff were excellent its in a good locations and close to swindon town and the outlet village

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for your 5 star review, I am delighted to read that you find the hotel comfortable, the staff welcoming, the food excellent and our location ideal for visiting Swindon town centre and the surrounding areas. We hope to have the opportunity of welcoming you back soon. More 

Orpington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We enjoyed a pleasant weekend at this Hilton and in fact it was the second visit because we went there some years ago. We usually like a Hilton break when they have good deals! And try and rfecommend Hilton to others

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for your recommendation and review, we hope to have the opportunity of welcoming you back again at some point in the future. More 

Whitstable
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here last Friday night, finding the room via booking.com. Being a Hilton I expected something good even though the price for the room (a King Suite) was discounted. Sadly it didn't live up to expectations. The first thing we were told at check in was that they could not guarantee us a table in the restaurant due to... More 

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JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for taking the time to post your review. Your comments and observations regarding customer service have been noted and will be addressed. I apologise if your experience on this occasion did not reflect the high standards that Hilton are renowned for. More 

Cardigan, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff here can't do enough for you and are courteous and obliging at all times without being intrusive. Our twin room was spacious with a flatscreen TV to which the staff add your name along with a "Welcome" for that personal touch. telephone, bath and shower in the en suite bathroom, guest-controlled heating, tea and coffee making facilities, a... More 

Was this review helpful? Yes
JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

Thank you for your 5* review and recommendation of our hotel. I am delighted to read how much you enjoyed your stay with us and your compliments of our staff, the hotels facilities and outstanding customer service are very much appreciated, thank you. We hope to have the opportunity of welcoming you back at some point in the future. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Swindon staff were so friendly and welcoming even at midnight ,it was lovely to be received in this way.Staff were helpful no matter what we asked of them. This is the second stay we have had and both have been excellent

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JacquelineGayler, PA to the Hotel Manager at Hilton Swindon, responded to this review

I am glad to read that you found the staff so friendly and that your second visit was equally enjoyable as the first. Your 5 star rating and compliments are appreciated, thank you and I will ensure the staff receives your gratitude. We hope to welcome you back soon. More 

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