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Hotel class 4.0 of 5
Fleming Way | (formerly "Thistle Swindon"), Swindon SN1 1TN, England
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Reviews you can trust

65% Do not recommend
3.0 of 5 stars 36 reviews
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5 of 5 stars
Biztraveller96   1 contribution
London
Oct 23, 2009 | Trip type: Business, Solo travel

I have stayed at the hotel on many occassions but i have had to take the time to comment, as this time the food really made a differnece to my stay. I ate in the restaurant and I was pleased to see some great old classics on the menu. I ordered prawn cocktail followed by steak with garlic butter and... more

Management response from
Neil Brailsford, General Manager

Thank-you for your review I was really pleased to read you enjoyed your stay and in particular the quality of the food. I have passed your comments to the kitchen team and I hope we have the pleasure of welcoming you back to Menzies Swindon in the future.

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4 of 5 stars
northeasthighflier   2 contributions
northeast
Oct 5, 2009

Stayed 2 nights at this Hotel with National Holiday Tours.We were really impressed with the service, the cleanliness and the food.The only down side was the bar prices.Friday night the beer prices were cheaper but wine and spirits quite expensive.We still enjoyed our stay and would definately return to this Hotel. more

Management response from
Neil Brailsford, General Manager

Thank-you for taking the time to review your stay with us, I was pleased to read you visit was enjoyable and you would stay with us again. In regards to drinks prices, we do complete regular price checks at competitors to ensure our pricing is in line for the area.

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3 of 5 stars
OctaviaNorwich   3 contributions
Norwich
Sep 8, 2009

Having read a damning review for a stay in August this year, I nearly cancelled my tour reservation. However we were efficiently booked in, room was very comfortable, if a little cramped and very clean. The dinner was adequate and lacked imagination but for a large toor booking it as quite satisfactory. Breakfast was very good apart from the rubber... more

Management response from
Neil Brailsford, General Manager

Thank-you for your feedback, I will be addressing your points with the team and hope we have the opportunity of welcoming you back to Menzies Swindon in the future.

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4 of 5 stars
hefPortchester   1 contribution
Fareham Hants
Sep 1, 2009 | Trip type: Couples
1/1 found this review helpful

I stayed at this hotel for 1 night, I was a little concerned having read previous reviews but did not need to be. I found this hotel to be clean, tidy, modern and the staff were friendly and attentive. The rooms have recently been redecorated and had a contemporary look. There is no car park however there is an ncp... more

Management response from
Neil Brailsford, General Manager

Thank-you for taking the time to review your stay with us - I was delighted to read you enjoyed your stay with us. Customer feedback is very important to us and always used to enable us to evaluate our service levels. I hope we have the opportunity of welcoming you back to Menzies Swindon very soon.

what a dump
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1 of 5 stars
bobDurhamEngland   2 contributions
durham england
Aug 18, 2009

If you get a key that works, the first thing to hit you is the smell of the rooms, musty and damp, this is probably due to having no windows or ventilation. The room we were given was filthy, the floor hadnt seen a brush or mop since it was laid. The bathroom flooded everytime you showered. The heat was... more

Management response from
Neil Brailsford, Neil Brailsford, General Manager

I was very sorry to read that you did not enjoy your recent stay with us here at Menzies Swindon. Customer feedback is very important to us and your points will be discussed and actioned by myself and the team. A duty manager is always available to speak to guests about any areas of concern during their stay. We would...

Eat out
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2 of 5 stars
fatherrad   5 contributions
Mansfield
Nov 18, 2008

Mansfield Notts November 2008 If you need a bed for the night and you not bothered by the odd damp patch use it, but please eat out unless you like luke warm food or something you have not ordered, and the nice staff are in a minority as the majority are rude. more

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4 of 5 stars
bernipops   7 contributions
Swindon, Wiltshire
Nov 8, 2008 | Trip type: Couples

We prepaid for three nights stay DBB on a good deal and afterwards saw the reviews on this site. We were dreading our stay and came very close to cancelling and losing our money. Good job we didnt as it was EXCELLENT. Admittedly we did have an executive rooom which was spacious, well furnished, clean with a very large comfortable... more

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2 of 5 stars
ldrvwr   35 contributions
UK
Nov 7, 2008 | Trip type: Business, Solo travel

This hotel is in a convenient location, well situated for the centre of Swindon and initially looks to be of a high standard. Exterior, reception area and restaurant are attractive and well presented. However the corridor to my bedroom has signs of damp which is not encouraging, and the bedroom a bit of a mixture. Nice big, comfortable bed reasonably... more

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3 of 5 stars
Kizzy-Blue   2 contributions
Plymouth
Oct 28, 2008 | Trip type: Business

I work for Thomas Cook and stayed at the Menzies for business. The location was good seeing as it was right next to the shopping centre, however there was nothing at all to do in the evening. The hotel was very clean, and all staff was very friendly, however the English staff seem to be rather "busy" for any of... more

Awful!
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1 of 5 stars
ajnw15035   7 contributions
Leyland, United Kingdom
Oct 21, 2008

This is the worst hotel that I have ever stayed in. I just wish that I had read the reviews before I booked it. For the last two christmas's we had stayed in the Menzies hotel in Edinburgh and enjoyed both trips, so I thought that I would book Menzies Swindon for last night. It just goes to show that... more

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Menzies Swindon Also Known As

  • Menzies Hotel Swindon
  • Swindon Menzies Hotel
Address: Fleming Way | (formerly "Thistle Swindon"), Swindon SN1 1TN, England
Swindon Hotels Menzies Swindon
3.0/5.0
36