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Village Urban Resort Swindon

Shaw Ridge Leisure Park | Whitehill Way, Swindon SN5 7DW, England (Formerly De Vere Village Swindon)
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1 room 1 guest
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Village Urban Resort Swindon
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650 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (650)
  • Mar-May only
    (166)
  • Jun-Aug only
    (204)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (123)
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Exeter, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked this for one night during a charity bike ride across the country. Wasn't expecting much from it, but was very pleasantly surprised. Extremely good value, large, comfortable and well appointed rooms, plus very friendly and accommodating service. The reception staff stored our team's bikes and the restaurant kindly prepared an early breakfast so that we could leave early for... More 

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just got back from a nice quiet weekend away with my other half. Hotel is nice but very very dark, great if you're having a one night stay for business but quite depressing for a short break. Location is great though, with the cinema, restaurants and laser quest right opposite as well as an Asda up the road and a... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

I took my 89 year old father to the pub attached to The Village. He had fish and chips, which was barely warm and I had the fish pie. If I had not been with my father I would have complained a lot more. If any chef could call what was served to my as fish pie, then he or... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear brenda s, Thanks for your review. I am sorry that you and your father did not enjoy your dining experience in our Public House and can assure you that your feedback will be shared with the team in due course. Our team clearly did recognise your complaint on the day and I can only apologise that, based on your... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arrived at the village urban resort and were checked in efficiently. Very nice reception staff. Given lots of info and was booked a table in the Italian restaurant for dinner. We headed to the onsite pub for a burger - amazing food and great service. The room was fairly clean - hair in bath, tooth paste in sink and had... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Chrisd2010, Thanks for giving us a review. I am disappointed that certain elements of your stay detracted you from giving us a better score and I can assure you that your feedback will be shared with our newly appointed Head Chef soon. On a more positive note I am pleased that you enjoyed the Pub, Spa and bedroom and... More 

Blackpool, United Kingdom
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel. Always try and stay at their hotels when in area they have them as they have a good atmosphere, star bucks, choice of places and a pub which is used by locals. Also have good gym facilities. All their hotels are similar. Free wifi as well which is nice. Down sides are If you alone they only give... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear FairReview1309, Thanks for your review. As a regular to Village Urban Resorts I do hope that you feel confident in asking our team should you need anything, anything at all, as if we have it you can have it including extra towels. As is the case in any hotel there will always be bedrooms close to reception and some... More 

Redhill, United Kingdom
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Since the revamp the rooms are quite nice but a bit dark. Breakfast service very poor, slow and buffet needed cleaning and restocking. Great location fairly close to Designer shopping outlet and next door to large Cineworld Cinema.

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Paula H, Thank you for your review. Whilst pleased you enjoyed your overall stay I am sorry that you found our breakfast offering to be poor. I will be sharing your feedback with both our Restaurant Manager and Head Chef so that they may continue to monitor the presentation and standards we have in place to make breakfast a... More 

Coventry, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a lovely room facing a courtyard. The room was very big with a sofa, double bed and a large desk with a TV, mirror and lamp. There was plenty of room to hang your clothes up and the ensuite was very spacious too. We had a warm welcome by the Receptionist and the staff were very helpful and... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Loucha2015, Thank you for taking the time to write your review. I'm pleased that you enjoyed your stay with us and enjoyed using our facilities. On your next visit you must use our leisure club facilities which is packed with the latest Technogym equipment, great swimming pool, sauna, steam room and jacuzzi. Hope to welcome you back soon. Kind... More 

Melksham, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel with lovely rooms, wonderful and attentive staff. I love coming here with my family for rest and recuperation. Ersin and his team at Buca are fabulous and my mouth is watering in anticipation of another stay next week. My daughter, Alyssa, is 8 next Friday and desperately wanted to stay at the hotel for her... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear LuluCaffrey, Thank you for your review and welcome back. I'm delighted that you continue to enjoy visiting us and that the team look after you so well. I very much hope Alyssa enjoys her birthday stay with us and we look forward to celebrating her birthday with you all. Best regards Andrew More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an ok all round hotel with a decent gym and pool onsite. The Italian restaurant food was surprisingly good and the onsite pub doesn't feel like a hotel bar. The onsite Starbucks is handy first thing in the morning with some very personable staff making up for their colleagues. The only downside I have with this hotel is... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Jonathan P, Thank you for your review. I'm pleased that you enjoyed your overall stay with us and that our facilities met with your expectations. Whilst many of our bedrooms do benefit from air conditioning we are in the process of finding a solution for those rooms that do not so that our guests are more comfortable during the... More 

Coventry, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Received a lovely warm welcome from reception. Really handy having a Starbucks in reception! Family room was absolutely huge. Certain areas of the hotel look a bit ' battered' We ate in the evening at the Taj Indian opposite the hotel. Very average. Had breakfast in the hotels restaurant. Tables not very clean nor turned round very quickly at busy... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear CatherineDarren, Thanks for your review. I'm pleased you enjoyed your overall stay with us and I will be sharing your feedback with the team regarding your breakfast experience in due course. On your next visit why not try our Italian restaurant, Buca Di Beppo, where I am confident your experience will be better than average. Kind regards Andrew More 

Hotel Review Summarization

What travelers say

  • Italian restaurant(15)
  • Very good(14)
  • Steam room(4)
  • Friendly and helpful(4)
  • Victory pub(4)
  • Reception staff(3)
  • Next morning(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (9)
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Other (8)
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