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Village Urban Resort Swindon

Shaw Ridge Leisure Park | Whitehill Way, Swindon SN5 7DW, England (Formerly De Vere Village Swindon)
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Village Urban Resort Swindon
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Village Urban Resort Swindon
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620 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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Glasgow, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited Swindon on business and this was my first visit to a hotel within the Village Urban chain of hotels. Staff on arrival were very professional, friendly and helpful. The rooms were spacious and very trendy, and the beds very comfortable. Dinner could be taken in the hotel restaurant or in the bar. We opted for the bar and the... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear ModGirl1965, Thank you for your review and welcome to Village Urban Resorts. I'm really pleased that you recognise our team for the great and friendly service we offer and I will be sharing your feedback with them in due course. Village Hotels are conveniently located throughout the UK so I hope you will enjoy visiting other destinations soon. Best... More 

Hillingdon
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just stayed one night at this hotel although my husband had been here on business. Very nice hotel, staff very friendly, food good, reasonably priced - very relaxed atmosphere - Meeting facilities seem very good, downside our room despite being a deluxe room had no air conditioning - but room was very well equipped clean and tidy. Asked for a... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear littlestones, Thanks for giving us a review. I'm pleased you enjoyed your overall stay and intend to return in the future. I look forward to welcoming you back soon. Kind regards Andrew Spink General Manager More 

Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed on the 30th June. That was one of the hottest nights we have experienced in a longtime. My room over looked the courtyard which was nice, but there was no air conditioning at all (rm 223). Also the room had two beds pushed together to make a king size, sadly there was nothing to keep the beds together so... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Archirep, Thanks for your review. I am disappointed that you did not enjoy your stay with us. The hotel underwent a complete refurbishment 4 years ago and is consistent with the Village Urban Resort experience. Whilst many of our bedrooms do benefit from air-conditioning we have yet to secure funding to complete all our 147 bedrooms but hope to... More 

Luton, United Kingdom
Level Contributor
66 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel really does have something for everyone under one roof - pub, bar, spa, swimming pool, Starbucks, italian restaurant, the list goes on. On arrival we found that there was a school prom going on there and we had to fight our way (literally!) through the crowds to gain access to the reception! There is lift access to every... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear fork_handles, Thanks for taking the time to write your review. I'm really pleased that you enjoyed your stay with us and hope you enjoyed exploring what the hotel has to offer. You are quite right that their is a lot to do and given our location to the Designer Outlet along with easy access to the M4 corridor we... More 

Rugby, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We booked a room for an event for Sat 27th June. Lyn in the sales team dealt with the booking ensuring that the venue had all relevant information. On the day we arrived to find the room set up and the technician putting the finishing touches to the sound system. The team ensured the day ran smoothly and they were... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Diane S, Thanks for your 5 star review. I'm delighted that Lyn and our team looked after you so well during your recent event with us and I very much hope you achieved your objectives whilst you were here. I very much look forward to your next visit. Best regards Andrew Spink General Manager More 

Cardigan, Wales
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for one night on our way to a family get together. The room was very spacious but the downside no air conditioning and it was a humid night. We had a meal in the restaurant which was very good. It got very busy in the bar area when there is a wedding on.

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear NicolaJJ, Thank you for your review. Whilst pleased you enjoyed your overall stay with us I am very much aware that the current heatwave has made it uncomfortable for many people at night time up and down the Country. I trust that when you contacted reception they supplied a fan to your room to help with the humidity? I... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

Just got home after spending 2 nights at this hotel. It was absolutely lovely. The staff were so polite and helpful, nothing was to much trouble & they made our stay the best. Our room was very comfortable and the beds are incredible, never slept so well. On the 1st night we had a meal in the Italian meal which... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Girliebreak2015, Thanks for reviewing Village Urban Resort Swindon. I am really pleased that you thoroughly enjoyed your stay with us and that the team looked after you so well. Our Buca Di Beppo restaurant serves great food in a friendly and welcoming environment and I'm glad you enjoyed this experience. Hope to see you again soon. Kind regards Andrew... More 

Surrey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here last night with friends. Our room was lovely. Our friends room was even better. They had a corner room. The bed was to die for. We did not want to get up this morning it was so comfortable. Breakfast was good too. Didn't go to the pool and spa as we didn't get time (too busy chatting... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear SurreyShaz, Thanks for taking the time to write your review. I'm pleased taht you and your friends thoroughly enjoyed your stay with us and will be coming back later in the year. Why not treat yourselves to a spa treatment whilst you are here followed by a relaxing chill out by our pool? See you soon Best regards Andrew... More 

Bournemouth
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed one night on business end of June 2015. Tired room with a 'too warm' claustrophobic feel, even though room was quite spacious and I had the window open a crack (maximum it would let me). The potential for this place with facilities available just does not make up for the quality of your stay. Shouting/swearing (sounded like the kitchen... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear GaryABmth, Thank you for your review. All our guests are treated as individuals and as such, my response to your review is also individual. I am sorry that you did not enjoy your stay and that you did not get a great nights sleep. I take on board your comments with regards to the noise in our courtyard and... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Real shame last stayed 6 years ago before the re furb, its lost all its class and style it feels cheap before it felt classy, and the restaurant most disappointed, the menu, manager and staff not really the standard of 7 years ago, breakfast was good same chef hence same standard. Real shame preferred it when it was rough round... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Swhite2, Thank you for your review. I am sorry that following on from extensive investment you did not enjoy your stay with us. Having rebranded as a Village Urban Resort we have added to the facilities available to our guests and now have a Starbucks located at the hotel along with Public House, Buca Di Beppo restaurant, Viva Urban... More 

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