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Village Urban Resort Swindon

Shaw Ridge Leisure Park | Whitehill Way, Swindon SN5 7DW, England (Formerly De Vere Village Swindon)
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Village Urban Resort Swindon
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Village Urban Resort Swindon
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638 Reviews from our TripAdvisor Community

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Traveler rating
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    136
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (638)
  • Mar-May only
    (166)
  • Jun-Aug only
    (192)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (123)
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Bristol, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here on business trip as usual hotel inexplicably dear for the night. This was good price so thought would give try and pleasantly surprised. Reception was initially inept until another colleague took over but she was very efficient and welcoming. When she heard I was planning to leave before breakfast she offered to have takeaway breakfast prepared for me... More 

Was this review helpful? Yes
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 days ago NEW

It takes a while to get to your room. Have to go in a never ending corridor that looks like a darker rabbit hole with a bad smell either. The room is very dark even when turn all lights on. Bathroom is old fashioned and not so clean. Don't expect too much from the breakfast although it's more than average.... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear hadas0, Thank you for your review. I am most disappointed that the Hotel and Swindon as a whole failed to impress you. We are perfectly situated to get out and about to explore the Designer outlet centre (open until 10pm on some evenings) and only minutes away from the M4 giving guests the opportunity to explore Bath, Bristol, Somerset... More 

Swindon, England
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed here many times as a family - this is one of very few hotels that can accommodate a family of 5 within one very spacious room! On this occasion we had two of these huge rooms, one for ourselves and the other for my daughter and her friends for her birthday celebrations. Nothing was too much trouble... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear kerryandrich, Thank you for your 5 star review and welcome back. We will always strive to go the extra mile for our guests and I am delighted that as a family, you all thoroughly enjoyed yourselves and I hope your daughter had a great birthday. Hope to welcome you back again soon. Best regards Andrew More 

Grays Thurrock, United Kingdom
Level Contributor
234 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed in here for a weekend in early July. We choose to upgrade to a club level room, which was nice, but I had it higher expectations. The room was a good size, but the decor was very dark in a room where the window was blocked by a shrub. Our room wasn't cleaned until 3pm... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Michelle F, Thank you for your review. I am most disappointed that our Upper Deck bedroom failed to impress you on this occasion. The benefits include hotel discounts, free Sky movies, Bose docking station, luxurious bed linen and in-room Starbucks coffee. I hope, in time, you will consider staying with Village Hotels again, with 28 hotels nationwide we are... More 

England
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in Feb 2015 (Fri - Sun) visiting friends in Swindon. We had a double room (king size bed) but had to switch on arrival due to the room not being clean. We then had to swap again as the second room was a double bed. They then upgraded us to a lovely room that we were very happy... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

lala1234590, Thank you for your review. I am pleased that you eventually enjoyed your stay with us and enjoyed using the hotels facilities. Good luck with your wedding plans and please do consider Village Hotels as a venue as we really know what we are doing when it comes to hosting a brides special day and will be with you... More 

Plymouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel &spa was in a good location.The staff were very friendly &helpful.The room was very clean & well maintained.We had booked our treatments in the spa.They were so relaxing.The staff were very professional.We were a large party of girls on a hen doo.The restaurant staff put us on a circular table which was very sociable as we could all... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear debbieandy1962, Thanks for reviewing Village Urban Resort Swindon. I'm pleased that you and your friends had a great hen weekend with us and enjoyed utilising all the available facilities. I hope we have the pleasure of welcoming you back again soon. Kind regards Andrew More 

Alicante, Comunidad Valenciana, Spain
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent first impression: everything under one roof! Spacious bedroom with king size bed and sofa bed, bath/shower, TV etc the works. Complimentary entry into the wet area: swimming pool, steam, sauna and jacuzzi 9you can even use facilities once you have checked out which was another bonus 11.00am). Complimentary starbucks tall drink which we took advantage of very nice bonus.... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Lorna G, Thanks for giving us a 5* review. Hope we have the pleasure of welcoming you back again soon. Best regards Andrew Spink General Manager More 

Swindon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sticky tables! The food is decent - a bit pricey for a pub. I know it's in a hotel, but still. The staff are lovely and always very helpful. I've always had good experiences there except for when some loud tables of drunken mid twenty people get pretty annoying - nobody ever ask them to stop disturbing others. All in... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Many thanks for your feedback on the Victory Pub We appreciate your comments and its nice know you enjoy your time with us and the Team are always helpful when you visit. See you again soon and look out for the special Ofers including the £1 Burger on a Friday !! Best wishes and thanks again Andrew Andrew... More 

Lincolnshire, UK
Level Contributor
149 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
2 of 5 stars Reviewed 2 weeks ago

So when I last reviewed this hotel back in 2004, my review was entitled "don't stay in the summer". So here we are, 11 years later in mid July. The hotel has seen a top to bottom refurb and rebrand from De Vere to Village and is really quite nice. The prices are reasonable too and it is now clearly... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest First of all thanks for coming back to stay with us, its been a long time but we really appreciate you returning. Yes the Hotel was refurbished and rebranded in 2011 and we do have 45 Air Condtioned Rooms, it maybe we had none available at the time of your Reservation. Thanks for the comments and we hope... More 

Warrington, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic overnight stay for my 60th birthday. We booked the Village Urban Resort Swindon because it was reasonably easy access for family members travelling from London, south Wales and north-west England. Our local Village (Warrington) has always been very consistent, so we felt we were safe. Well "safe" doesn't do justice ... from start to finish this... More 

Was this review helpful? Yes
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Many thanks for your recent Review and I was delighted to read how much you all enjoyed your 60th Birthday celebrations. Great to read the feedback regarding Iain and the Restaurant Team and I will pass on your kind words. Hopefully you will continue to visit the Village in Warrington, we appreciate your loyalty. Best wishes and thanks... More 

Hotel Review Summarization

What travelers say

  • Italian restaurant(15)
  • Very good(14)
  • Steam room(4)
  • Friendly and helpful(4)
  • Victory pub(4)
  • Reception staff(3)
  • Next morning(3)
Questions? Get answers from hotel staff and past guests. Ask a question

143 photos of this hotel

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Bathroom (23)
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Dining (1)
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Pool/beach area (2)
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Other (20)

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Business center/function rooms (2)
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Room/suite (9)
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Pool/beach area (1)
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Other (8)
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