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Village Urban Resort Swindon

4.0 of 5 Shaw Ridge Leisure Park | Whitehill Way, Swindon SN5 7DW, England (Formerly De Vere Village Swindon)
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Village Urban Resort Swindon
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Village Urban Resort Swindon
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536 reviews from our community

Traveler rating
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    212
    115
    34
    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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wiltshire
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We returned a week ago for Sunday carvery. After being so disappointed in october, I gave the manager our feedback of how excellent it had been over the years. Manager really turned it around and certainly took our feedback onboard! It was brilliant, how it used to be over many years. Great quality and choice, desserts including cheese board. Veggie... More 

Was this review helpful? Yes 1
Beckenham, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for two nights at this hotel, the second day being a one night SOLOS holidays event. I was very impressed with the room: very clean, comfortable and with good decor. The wifi worked brilliantly and was free! Also it was very quiet, which, considering that the hotel had parties going on, was surprising. The room was on the... More 

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Jarrow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended this place as part of a work party. Staff were friendly and welcoming in all departments. Room was well equipped with all that is required and a decent size. I never had an opportunity to visit health suite/pool but appeared to be busy with members from hotel and externally. Victory bar was very pricey but unless you take a... More 

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Cardiff
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for one night recently. Reception staff were friendly and helpful. Hotel room was good and leisure facilities were nice. The leisure staff were also helpful. Hotel is in good location for a night out in Swindon and is close to cinema and ice rink. Good onsite car parking.

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Devizes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here after our Christmas party. The room was big with a sofa, desk with chair and hanging area. Good flat screen TV. The room was very comfortable, the bed was enormous and very comfortable. The bathroom was roomy and clean. The modern décor was very appealing and felt very luxurious. However, I tried to run a bath but... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Many thanks for your Review, we appreciate your time. It was great to read you enjoyed your stay with us and the Christmas Party but sorry to read about the rushing of Breakfast and how it was handled. Yes, we were full on Sunday Lunch from 12.30 but there is a way to talk to customers in a... More 

sandhurst
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my wife stopped for the one night. A lovely hotel with very friendly helpful staff. The hotel also has a great swimming pool a decent size one with a jacuzzi hot tub a sauna and steam room. The room was very spacious and clean and a great breakfast We had something to eat and drink in the Victory... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Thank you for your recent Review, it was great to read and I will be sure to pass on your comments to all the Team involved. It was nice to read the touch on Customer Service and quite often it is the simple things that make a difference, thanks. Come and see us again. Best wishes and thanks... More 

Qld Australia
Top Contributor
120 reviews 120 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

i attended a 60th wedding anniversary tea party here at the weekend. The room had been fabulously decorated but the food was such a let down. The sandwiches were tiny with such a small amount of filling that you couldn't tell what the filling was meant to be and in any case, was totally tasteless. The cake platter was quite... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Daer Guest Thank you for your Review. I was sorry to read you were disappointed with the Buffet selection and I will of course follow up the comments you made. It is unusual to have such feedback regarding this type of event so please be assured we will review the product offering and make appropriate changes if necessary. Best wishes... More 

Weston super Mare, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

De Vere have up dated the hotel which makes it more attractive to young families with a coffee shop, pub and Italian themed restaurant. That said it is very popular as a venue for Sunday luch and offers an excellent carvery which is reasonably priced.

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Thank you for taking the time to review the Hotel. I was pleased to read your overview of the change of facilities and how much you approve since we converted to Village in 2011. Look forward to seeing you back soon. Very best wishes and thanks again for your comments. Andrew Spink More 

Leamington Spa, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here on Friday evening in the hope of a relaxing time, but my night was hell. Unfortunately the Village had booked a party and was woken by a crowd of partygoers who seemed to crowd into an adjacent bedroom screaming and laughing at 12:45 am! Complained to the night manager who sent somebody up to quieten the hysteria but... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Thank you for taking the time to review the Hotel. I was sorry you were disturbed during the evening by Party Guests attending and staying at the Hotel on the evening. We do take steps to ensure these Guest's are mindful of other Residents not attending such events and I am sorry this proved to be ineffective on... More 

Liverpool, United Kingdom
Top Contributor
269 reviews 269 reviews
129 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed November 19, 2014

I have spent quite a bit of time in various De Ver's hotels around the UK. The staff are always very friendly, nice atmosphere and the rooms comfortable and roomy and this was no exception in fact one of the better rooms I have stayed in. This time we had dinner in the Italian restaurant, great service nice waitress, but... More 

Was this review helpful? Yes 1
Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Thanks for coming back to stay with us, we appreciate that and your Review. Sorry to read Buca was not as enjoyable as the Pub but we will resolve that issue going forward and I appreciate your comments. Look forward to seeing you back soon and thanks again for visiting us. Best wishes Andrew Spink General Manager More 

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Additional Information about Village Urban Resort Swindon

Address: Shaw Ridge Leisure Park | Whitehill Way, Swindon SN5 7DW, England (Formerly De Vere Village Swindon)
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Village Urban Resort Swindon 4*
Number of rooms: 147
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Also Known As:
De Vere Village Swindon Hotel Swindon
Swindon De Vere Shaw Ridge
Hotel Style:
#5 Luxury Hotel in Swindon
#5 Spa Hotel in Swindon

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