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Village Urban Resort Swindon

4.0 of 5
Shaw Ridge Leisure Park | Whitehill Way, Swindon SN5 7DW, England (Formerly De Vere Village Swindon)
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Village Urban Resort Swindon
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Village Urban Resort Swindon
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581 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Devon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here when attending a wedding reception at the hotel. Our room was great and had free wifi. We used the pool and jacuzzi - noted that the changing rooms were kept very clean. Service was great and wedding reception lovely. Would recommend this hotel.

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Telford, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

After paying extra for heir ultimate room "Upper Deck" was expecting luxury was a bit disappointed to say the least.On arrival reception/lobby area very dark check in was very smooth was given our key pack went to our upper deck room was not impressed as other reviewers have been again very dark was assured that by having this room i... More 

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Swansea
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My family & I stayed here over the Easter break and, having used this hotel many times for business, found it to be an enjoyable break. There are area's for improvement. Firstly the consistency at check in needs to be addressed. We were not given the same level of information as others around us. Not a major issue as I... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Thank you for your recent Review. I was delighted to read you and your Family enjoyed your time with us over Easter and and thanks for your comments. We hope to see you back again soon Best wishes Andrew Spink General Manager More 

Swindon, England
Contributor
17 reviews 17 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My family have stayed at this hotel many times and it never disappoints. We have a family plus room, which accommodates all five of us comfortably with masses of room for the kids to play without feeling on top of one another. Leisure club is a bonus with a fabulous gym, fully equipped for the most hardened gym bunny. Generous... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Many thanks for your recent Review and it was nice to welcome you back again. As you know the Family Plus Rooms are great for larger Families for up to 6 and it was nice to know you made full use of the Leisure Club facilities during this visit. Hope to see you back again soon Very best... More 

Salisbury, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was greeted by friendly, welcoming staff. Was impressed with the room, very modern & had all basic amenities you would need to make your stay comfortable. Didn't use the free wifi as we could pick up good signal. Could hear quite a bit of banging outside our room & upstairs, but this didn't last long (put it down to kids... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Many thanks for your recent Review. I was really pleased to read how much you enjoyed your time with us. The Hotel is located on the Leisure Park as you said and is great for Families and Friends getting together. Come and see us again. Best wishes Andrew Spink General Manager More 

Contributor
18 reviews 18 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

stayed for four nights, good position, all hotel staff were helpful and there was plenty of amenities included, unfortunately we didn't get to use the pool/spa etc as we were all so busy, there was a wedding party when we were there and I thought uh oh! but I didn't hear a peep all night if im honest, quality.

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Many thanks for your recent Review I was delighted to read how much you enjoyed your time with us and will pass on your thanks to the Team. Very best wishes Andrew Spink General Manager More 

Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights at this hotel, the rooms are really dark and need to be updated, dirty and stained carpets, bathroom had mould. I would not stay again. Wifi in the rooms was awful. The food in the bars was ok - typical type of grub that you expect to find in a place like this.

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Thank you for your Review, I was sorry to read you felt the Hotel did not live up to your expectations and will be reviewing your cooments with the Team and take the corrective action. Best wishes and thanks again. Andrew Spink General Manager More 

Weston super Mare, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for one night as needed to get early train from swindon station. .checked in with no probs by friendly girl we explained we would be missing breakfast as leaving at 7am so she arranged pastries croissants and tea to have ready at 6.45am and lovely it was .room was clean and bed comfy snd we ordered room service thst... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Many thanks for your recent Review. I was pleased to read the Team were accommodating and arranged an early breakfast for you. We look forward to seeing you back soon. Best wishes Andrew Spink General Manager More 

Sparkford, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for our anniversary, stayed 3 nights in the Upper Deck. Lovely room, well worth the little extra for the upgrade. Very clean and well presented. A good, lively atmosphere in the hotel/bar restaurant. Ate in the bar on our first night, basic pub food but good with good service. Plenty of amenities in the are, including a cinema,... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Thank you for your recent Review. I appreciate your comments and I was delighted to read how much you enjoyed your stay. The Upper Deck Rooms have been very popular and it was nice to know you liked the extra touches. Very best wishes and we look forward to seeing you back again soon Andrew Spink General Manager More 

Bristol, United Kingdom
Top Contributor
54 reviews 54 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I used to live in Swindon and this used to be one of the 'posh' hotels. We were returning for a few days to catch-up with some friends, get the car serviced at the dealership, shop at the Designer outlet and dine at one of our most favourite restaurants in the country. We tried to check in & our booking... More 

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Andrew S, General Manager at Village Urban Resort Swindon, responded to this review

Dear Guest Many thanks for your recent Review I was sorry to read of the issues you experienced in your Bedroom and I can confirm all our Rooms are Non Smoking. We will naturally review our procedures with departing Guets who have breached this Policy and I am sorry you were disappointed. Best wishes Andrew Spink General Manager More 

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