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All 31 Swindon hotels

Holiday Inn Express Swindon West M4, Jct 16

3.0 of 5 Hotel   |   Frankland Rd | Blagrove, Swindon SN5 8UD, England
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Ranked #10 of 31 hotels in Swindon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
JPGDean Yeovil, United Kingdom
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282 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Yeovil, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As a brand, I like Holiday Inn Express – they are perhaps my preferred hotel brand for business trips. Generally more comfortable and well maintained than their more budget competitors, but not pretentious. I feel relaxed when I stay at one. And this one is a fairly standard example of the brand. I’ve stayed here a few times and have... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Hi and thank you for the review. We recognise that it is the small things that can affect whether our guests return to us or not. You are completely right that there are some mornings where there are no spaces and lots of single people sitting at tables of 4. We will be trialling a change in the layout over... More

Lancs
Top Contributor
56 reviews 56 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've stayed here before several years ago, so returned when we wanted to visit the area again. We arrived a bit early, but the duty manager sorted us a room within a few minutes. The room was basic, but spotless and the shower was excellent. Although near the M4, you could only just hear the traffic. We made a request... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you for the review. As a team we aim to make all our guests feel welcome and valued and this should be seen from all of us. We love meeting guests, making their stay special and if we get recognised along the way then that is a bit of a bonus. As for the banging doors please mention to... More

Slough, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here recently and were pleasantly surprised, we had a party to attend in the area and we could not have chosen a better location as our base. The only thing that I would say if that if you include sausages in the "free" (included) breakfast whats the difficulty with cooking bacon? If that's the only niggle then HIE... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good morning, Thank you for your comments. It is a difficult thing to deliver a breakfast within the room rate that is appetising, tasty and with enough variety to please the majority of our guests and on the whole I think we manage to achieve this. The "bacon question" comes up regularly and although we keep reviewing our offer it... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on company business with three other colleagues. The rooms were big, clean and comfortable. The staff were competent and professional. The evening food in the restaurant was really great! We were surprised, expecting basic food and getting really tasted meals. One gripe is that the cooked breakfast was a bit limited, no bacon!! But for something "free"... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good morning, Thanks for the review of our hotel. We work hard to deliver a great experience for all our guests. I am pleased you have recognised that what we do we do it well. Our competitors may offer bacon or mushrooms for their breakfast offer, but is it worth another £8-9 per person on top of what we offer... More

swansea
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Arriving at 1 in the morning, after a delayed flight, all I wanted was a quick check in and a comfy bed, which is exactly what I got. I had phoned ahead to say I would be late, so when I arrived the man on reception had my information and key card to hand. The room was comfy, and quiet,... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you for you kind comments about the team (and me) We want all our guests to have a great stay and it is so much easier trying to sort issues when they occur or when you don't feel pressured at check-out. All of the team want to sort out any issues so please feel free to ask them (even... More

hykeham,lincoln
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel on many occasions whilst visiting friends in the area and have never been disappointed. The bedrooms and bed linen are spotless and are a credit to the cleaning staff. The check in was fine and all staff were pleasant and helpful. The breakfast was plentiful and we found the staff quickly filled up when... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good afternoon and thank you for taking the time to review your recent stay with us. I am pleased we consistently meet your expectations and it is great to see team members recognised for their customer service. (I can assure you this will not go unrewarded) Thanks again and we hope to see you soon. Andy Andy Gelleburn General Manager More

Suffolk
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a family room for three nights over the weekend. It was lovely and spacious and the beds were comfortable for both us and our girls. Having breakfast included in the price is always a bonus and there's a nice selection of Continental and cooked items. However on each of the three mornings we found that stocks ran low... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for the review. Although we are clearing tables and replenishing the breakfast, we are never too busy to speak to any guests, so please don't feel awkward asking us for anything. I am pleased you had another great stay and thank you for staying with Holiday Inn Express. See you soon Andy Gelleburn General Manager More

Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and tidy and staff very helpful. The room was standard for the type of hotel and had everything my family needed. The bed was a big let down as too soft for me abd my wife. My wife ended up asking for extra duvets so she could sleep on the floor. Breakfast was good but they... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for taking the time to place a review. I'm sorry that you felt the beds were too soft for you and your wife. We review all feedback and if we spot a trend then we will change the mattress in that particular room. The vegetarian sausages were bought in by us as your wife had requested them. This is... More

Bury St. Edmunds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean hotel, decent location, staff fine, good nights sleep very reasonable price. All in all a pleasant stay save for a turf war over a table at breakfast with some militant OAPs. But breakfast is the minor grumble...a very reasonable selection of consumables...had they all been available but on each morning of our three night stay there was something... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good afternoon, We try to deliver a great experience for all our guests. On the morning in question we had a group of war veterans, a group of Chinese students and a large selection of families who we catered for in less than an hour. I thought we were replenishing items in time, but if not then I am sure... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Really pleased with this value stop over! Very clean and all you need for an overnight stay. Breakfast is basic buffet but does the job. And the air conditioning in rooms is handy during the mini heatwave. Also, genuinely nice staff, everyone we encountered was very friendly and helpful. Bar a bit pricey but will definitely be stopping here again.

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for the review. We are pleased you enjoyed your visit and hope to see you again soon. Andy and the team Andy Gelleburn General Manager More

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Additional Information about Holiday Inn Express Swindon West M4, Jct 16

Address: Frankland Rd | Blagrove, Swindon SN5 8UD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Swindon West M4, Jct 16 3*
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Also Known As:
Holiday Inn Express Swindon West m4, Jct 16 Hotel Swindon
Holiday Inn Swindon
Swindon Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style
#9 Romantic Hotel in Swindon
Hotel Class
Official Description (provided by the hotel)
Choose the Holiday Inn Express Swindon-West hotel and benefit from a great location within easy reach of business parks, the M4 motorway and Swindon town centre.This contemporary hotel offers great value accommodations in Swindon with free Wi-Fi, free parking and free breakfast with hot and continental items included in all room rates. Spend your evening with friends over dinner and drinks in the informal lounge. Alternatively, kick back and relax in your air conditioned guestroom and watch the 32-inch flat screen TV with a cup of tea or coffee. Get extra comfortable when you decide between the choice firm or soft pillows!The Holiday Inn Express Swindon West is a popular choice for business travellers due to its proximity to the motorway network and Swindon's business hubs. Windmill Hill Business Park and RWE npower are within 1 mile while Delta Business Park and Nationwide's Head Office are both under 5 miles away. The hotel’s 4 conference rooms also provide a great setting for meetings and can accommodate up to 56 delegates.Families and leisure travellers choose our Swindon hotel as a comfortable stopover en route to the West Country, the Cotswolds, Bristol and Bath or when visiting nearby McArthur Glen Outlet Village for bargain designer clothes. Holiday Inn Express Swindon West offers great value for families as under 18 year olds stay free when sharing with their parents and all guests enjoy free breakfast. ... more   less 
Number of rooms
121

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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