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Holiday Inn Express Swindon West M4, Jct 16

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Frankland Rd | Blagrove, Swindon SN5 8UD, England
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Holiday Inn Express Swindon West M4, Jct 16
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Holiday Inn Express Swindon West M4, Jct 16
Review This Hotel

357 reviews from our community

Traveler rating
    135
    148
    52
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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devon
Contributor
16 reviews 16 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

With a new baby in the family we needed to stay somewhere local to the family and we chose to stay at this hotel , rooms were very clean very comfortable , excellent staff and breakfast included . We are staying again this weekend it was a no brainer .

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Plymouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a brilliant budget hotel. Spotlessly clean. The best most happy staff you could wish for. Quality and particularly cost means that Premier Inns are now reduced to second choice for our many trips away. We can recommend this hotel as a first class place to stay.

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for the review. We are so pleased that you took the time to tell everyone about your stays with us. We look forward to welcoming you back. Andy and the team More 

Chalais, France
Top Contributor
123 reviews 123 reviews
89 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It is quite comforting that you get what you expect and it is the case with Holiday Inn Express, rooms are good size,clean and comfortable, bed is of good quality and affords a good nights sleep. Breakfast included in the room rate is basic, eggs, sausage beans etc, but gets you off to a good start for the day. Staff... More 

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Afternoon, Thanks for your positive review. It is really important to our team that every guest has a great stay with us and we will do all we can to deliver this. Thanks again and see you soon. Andy and the team More 

Stuttgart
Top Contributor
80 reviews 80 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a good no frills hotel for a short stay located next to the M4 not far from Swindon town centre. There are feed pubs within a few minutes drive. Rooms are basic but clean with a breakfast, WLAN and parking included. Prefect for a short stay at a fair price.

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Thanks for the review. We aim to deliver a clean comfortable stay and I am pleased we delivered this for you. We now run the evening meal menu 7 nights a week so there is no need to go searching for a bite to eat. Thanks agaian and we hope to see you soon. Andy and the team More 

Coventry, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Place and staff are very nice and approacheable - good rooms - showers only - good sleep - take your own clock/alarn as they are woeful at wake up calls - been late twice in a week as they keep on forgetting - food basic but good - loads of great places to eat in town if you have a... More 

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for the review. I will speak to the team over the issue of wake up calls as this can affect your whole day if not provided at the right time. There is an option on the tv to set an alarm as well. Our coffee machine had a fault that was corrected quickly, but I appreciate this could have... More 

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night and would repeat. The room was lovely and clean. It had everything we needed. The bed is big but maybe the matress needs changing...other than that perfect stay. The service was also helpful.

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Thanks for your review. Can you let me know on gm@expressswindon.co.uk what room you stayed in as I would like to check the mattress and replace if needed. Thanks for the feedback and we look forward to seeing you back again soon. Andy Andy Gelleburn General Manager More 

Southampton, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn Express at Swindon, just off the M4 for the third time at the end of February and once again it was excellent. We didn't book until the Friday we wanted to stay and got a really good rate. When we checked in the staff on duty were very friendly and helpful. We decided to... More 

Was this review helpful? Yes 1
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Many thanks for taking the time to leave us such a fantastic review. We love it when our guests come back to us, and I am happy that you have had a consistently good experience. We always have a good selection of teas, so feel free to try another one, next time you visit! Looking forward to seeing you soon,... More 

Scarborough, Maine
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For a budget property, this one is simply excellent. I paid 36 pounds for a very, clean comfortable room with an excellent shower, free wifi that allowed us to stream a movie, and a large breakfast buffet in the morning. It's right off the M4, so easy to find.

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Afternoon, I have shared your comments with the team. Thank you again and we hope to see you soon. Andy and the team More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A good hotel. Upon arrival the staff were friendly and the check in process was smooth and hassle free. We had booked the room for 4 people, but upon entering the room the sofa bed had not been made, a call to reception and this was promptly sorted. Even thought the hotel was along side the M4 motorway noise in... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for the positive comments. See you again soon. Andy and the team More 

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