We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Swindon West M4, Jct 16

Certificate of Excellence
Hotel website
Hotel deals
Frankland Rd | Blagrove, Swindon SN5 8UD, England
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Swindon West M4, Jct 16
Professional photos View all
Browse nearby
Holiday Inn Express Swindon West M4, Jct 16
Add Photo

402 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    156
    164
    58
    17
    7
See reviews for
84
114
23
107
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (402)
  • Mar-May only
    (122)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (74)
All months
Bourne, United Kingdom
Top Contributor
52 reviews 52 reviews
49 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

Holiday Inn Express Swindon West M4, Jct 16 For the purpose of my review bias, for the last 12 years I have stayed approximately 70-100 nights a year in the Intercontinental / Holiday Inn Group chain. Date of stay 7th May 2015 Room 331 My ongoing experience of the hotel is as follows: 1) Arrival was straightforward using the Sat... More 

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Top Contributor
76 reviews 76 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for business trip. Hotel was very busy when I arrived staff were dealing with a few problems so booking in was a bit stressful. I had to return to reception 3 times as my key wasn't working. Room was fine, basic but clean and comfortable, would have been nice to have a bath. Breakfast was also basic but... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning and thank you for your feedback. We aim to make sure that our check in is efficient and friendly and I am sorry if this was not the case on your visit. Unlike our competitors do not charge for our breakfast, so although their rates may be cheaper at times once you add in additional cost will be... More 

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

2 night stay in this hotel. Very convenient for the M4 and Bath/Bristol, and very good value. Quiet despite proximity of motorway. Room was very clean with nice shower. Breakfast buffet was also very good - small selection of warm food, plus normal toast, croissants, coffee, etc.

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for the review. I am pleased that you found our breakfast to be very good. Thanks again and we hope to see you soon. Andy Gelleburn General Manager More 

Hoppingen, Bayern, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

You would think that being close to the motorway this hotel would be noisy but it was actually very quiet and the bed was very comfortable. It has a sort of restaurant with a limited menu and you would probably be better off dining elsewhere but the food was OK even though I imagine it was all out of the... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for the comments. We do have trays available on request. Just ask one of the team and they will be happy to help. Thanks again. Andy and the team More 

Richmond-upon-Thames, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited Swindon for a business trip. The hotel wasn't my choice but it is a very good value for money. Room was clean, with kettle, tea and coffee which is always good. It is a bit noisy, so you can't open the window. Air condition works well. There is a hairdrier in the room - very useful on a busy... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for your comments about the hotel and our team. It is always difficult for the team to be mentioned by name in a review and as such I will ensure he is recognised for his good work. Thanks again. Andy Gelleburn General Manager More 

Essex, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Great value for money. Really clean and has everything you need in the room such as tea, coffee, towels, shampoo etc. we arrived with our baby and they offered us a travel cot and was put in our room with a sheet immediately. Breakfast was more than I expected, really nice!

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good morning, Thanks for your comments. We regularly have positive comments about our breakfast and we feel we offer a good selection to start your day. Thanks Andy and the team More 

Wem, United Kingdom
Top Contributor
50 reviews 50 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel as we were going to a wedding nearby. We checked in about 1030 as we would be at the reception until at least 2300. Reception was super, they found us a room already cleaned and on the north side of the hotel so quiet as it is away from the motorway. They kindly offered us free... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good morning, We aim to deliver the basics of a hotel stay well and on the whole we achieve this. Our rooms are always clean and well presented, parking and Wi-Fi are free, the team is friendly and we include breakfast within the room rate so there are no nasty surprises on check out. Please don't take my word for... More 

Glasgow, United Kingdom
Top Contributor
56 reviews 56 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All as it should be. Quick check in, functional rooms, great breakfast, fast internet, quick and easy checkout. Close to the motorway so easy access. The first parking area you see might be busy, but just continue past the entrance where there are plenty more closer to the door. What we really liked was that the manager Andy helped clearing... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning and thanks for your review of the hotel (and me) We all believe in delivering a great stay for guests and as a team we work to make the stay a bit more personal. Thanks again for the comments and we look forward to seeing you again. Andy Gelleburn General Manager More 

Worcester
Top Contributor
85 reviews 85 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one Saturday night so that we could be at a family do nearby (the local b&bs were either full or very expensive). After recent good experience with HIE elsewhere in the country we had reason to expect similar standards and we were not disappointed. We found that the location was ideal for access to both the... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Thanks for the review of our hotel. Although you say the sofa bed could take 3, I would suggest it best for 2 small children. If you are the parents of a couple of big 14 year olds (like myself) then please give us a call to advise you as an adjoining room may be more suitable. Thanks... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is fine. Unfortunately I was given incorrect info over the phone regarding the restaurant. This had a direct impact on our stay. I brought this to the attention of the receptionist who told me I could not have been told the wrong thing...i.e., I'm a liar. I emailed the general manager who was less that apologetic and I... More 

Was this review helpful? Yes 2
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Both myself and my Guest Service Manager had attempted to find out if you had spoken to the team here or at our central reservations. If the team member you spoke to was here at the hotel it may be a simple issue of retraining them in the restaurant opening times. If done centrally then I would have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

113 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (96)
Viewed
Room/suite (36)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (21)
Viewed
Dining (28)
Viewed
Business center/function rooms (2)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay