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All 30 Swindon hotels

Holiday Inn Express Swindon West M4, Jct 16

3.0 of 5 Hotel   |   Frankland Rd | Blagrove, Swindon SN5 8UD, England
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77%
Ranked #9 of 30 hotels in Swindon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
dekalbill Chicago
  • Overview
  • Reviews (271)
  • Photos (22)
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  • Room tips (52)
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271 people have reviewed this hotel

Traveler rating
    99
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    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • French first
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English first
Chicago
Top Contributor
116 reviews 116 reviews
24 hotel reviews
254 helpful votes 254 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel met all expectations for a one night stop over. WiFi, good breakfast, parking and clean room can be enjoyed for a budget price. Reception staff was helpful and friendly. Wish we had known that nearby restaurants needed reservations, as we arrived late. Our room was quiet and we had a good night's sleep.

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, It is always nice to get reviews from our international guests. We are in a great location to tour the Cotswolds, the South-West as well as Swindon itself. We are happy to provide snacks or pizzas if the restaurant is not open, and will be happy to give you options if you want to eat out. Thanks again... More

Harlow, UK
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stay here now every time I'm in town for work, because I know it will be perfect. This is my second review having stayed here multiple times since Dec 20123. 29 Mar 2014 was my first review; it was 5 out of 5 then and now. The service provided by staff is great. I like the check in process,... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Woo Hoo! (our responses are normally quite similar so I thought I would change it a bit!) We really value our regular guests and love that you love being here. See you next week. Andy Andy Gelleburn General Manager More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here recently for two nights and had no problems at all. Firstly it has an easily accessible car park that doesn't need a code to enter/exit the car park unlike some other HIE in the chain. Requested a quiet room away from the motorway as from my last visit in 2004, traffic can be heard for those with a... More

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning and thank you for your review. It is great to see the hard work we have put in has resulted in an excellent stay. It is really rewarding that you had a positive stay, but don't leave it so long before you return to us. Thanks again Andy Andy Gelleburn General Manager More

Nashville, Tennessee
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn Express Swindon West M4 for two nights while touring around England. We had our own car and went to Stonehenge, Bath, Lacock and Windsor, all easy to get to from here. We stay at Holiday Inn Expresses in the States all the time, which is why we chose this hotel. We were not disappointed.... More

Was this review helpful? Yes 1
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning and thank you for your review. It makes sense to find a brand that you know and trust when touring another country and we are pleased that we met your expectations. We get many nationalities staying with us as Swindon is a great place to base yourself for Bath, Stonehenge, Oxford, Salisbury as well as being only about... More

Frankfurt
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel delivers what the brand promises: standardized rooms, simple but clean, at a reasonable price. Wifi and basic breakfast are included. As the name suggests, the hotel is next to a motorway junction, and this is what you get. There is nothing to do in the area, except if you want to visit the Hilton at the other side... More

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Your review shows how things out with our direct control can affect your overall satisfaction. I have shared your comments with the team to get them to recognise that we have to be prepared for all eventualities. This week is the air show at Fairford and we should have suggested that taxis would have been better booked the... More

Chelmsford, United Kingdom
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for 2 nights, with my boyfriend, as we were taking part in a 26.2 mile trek around Stonehenge. We believe that the hotel was excellent value for money, and given the price that we paid we cannot fault it at all. The room was spotlessly clean and there were tea and coffee making facilities. The... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Firstly, well done for completing the walk. We have a wide range of guests staying with us and we try to accommodate their needs where possible. It is great that my team exceeded your expectations and we look forward to welcoming you back soon. Andy Andy Gelleburn General Manager More

London, United Kingdom
Top Contributor
108 reviews 108 reviews
78 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights and liked it - Holiday Inn Expresses are infinitely better than Holiday Inns and one wonders why there's a perceived benefit to the Express arm with its free wifi and free breakfast offering attaching itself to a brand synonymous with rip-off internet charges. My one criticism was the dinner menu - very uninspiring and... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good morning, Thank you for your feedback. We vary our menu regularly and overall it gets well received by our guests, but if you have any suggestions as to how we can improve then please speak to the team or myself on your next visit. Andy Andy Gelleburn General Manager More

edinburgh
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although this is a very comfortable hotel and very clean with good staff they haven't quite hit the mark. At breakfast we couldn't find any trays to carry food over to our table. We were advised they were no longer available as guests piled too much unwanted food on them therefore creating food wastage. The problem was as guests were... More

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Afternoon, Thank you for your feedback about our hotel. We removed the trays primarily to reduce the time our guests were taking to queue, but during busy periods it can have a detrimental effect if my team do not keep on top of clearing the dishes. The trays are available should you require one, but overall the removal of... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Holiday in express while on a training course, friendly and clean hotel,the room was spotless every evening on returning,the evening menu and food was good apart from the steak which was tough,the cooked breakfast was nice so stuck to toast and cornflakes. All said will use the hotel again.

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Your comments are appreciated as it helps us improve. If you have any issues over the evening meals then please speak to our team who will be happy to offer a replacement or alternative. Thanks again and we look forward to seeing you soon. Andy Gelleburn General Manager More

Bishops Stortford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Room was large, clean and spacious and the bed was really comfortable. The staff were very friendly and helpful. Food was not great and breakfast was a bit grim. I will book in advance in future to get another good rate.

Was this review helpful? Yes
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Thank you for your comments about our Hotel. I will pass the great comments on about the clean room and friendly staff to the relevant departments. When you do stay with us again please talk to a duty manager with regards to dinner and breakfast service and we will take your comments on board to make a better... More

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Additional Information about Holiday Inn Express Swindon West M4, Jct 16

Address: Frankland Rd | Blagrove, Swindon SN5 8UD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Swindon West M4, Jct 16 3*
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Also Known As:
Holiday Inn Express Swindon West m4, Jct 16 Hotel Swindon
Holiday Inn Swindon
Swindon Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style
#8 Romantic Hotel in Swindon
Hotel Class
Official Description (provided by the hotel)
Choose the Holiday Inn Express Swindon-West hotel and benefit from a great location within easy reach of business parks, the M4 motorway and Swindon town centre.This contemporary hotel offers great value accommodations in Swindon with free Wi-Fi, free parking and free breakfast with hot and continental items included in all room rates. Spend your evening with friends over dinner and drinks in the informal lounge. Alternatively, kick back and relax in your air conditioned guestroom and watch the 32-inch flat screen TV with a cup of tea or coffee. Get extra comfortable when you decide between the choice firm or soft pillows!The Holiday Inn Express Swindon West is a popular choice for business travellers due to its proximity to the motorway network and Swindon's business hubs. Windmill Hill Business Park and RWE npower are within 1 mile while Delta Business Park and Nationwide's Head Office are both under 5 miles away. The hotel’s 4 conference rooms also provide a great setting for meetings and can accommodate up to 56 delegates.Families and leisure travellers choose our Swindon hotel as a comfortable stopover en route to the West Country, the Cotswolds, Bristol and Bath or when visiting nearby McArthur Glen Outlet Village for bargain designer clothes. Holiday Inn Express Swindon West offers great value for families as under 18 year olds stay free when sharing with their parents and all guests enjoy free breakfast. ... more   less 
Number of rooms
121

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