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Holiday Inn Express Swindon West M4, Jct 16

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Frankland Rd | Blagrove, Swindon SN5 8UD, England
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Holiday Inn Express Swindon West M4, Jct 16
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Holiday Inn Express Swindon West M4, Jct 16
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378 reviews from our community

Traveler rating
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    154
    54
    16
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brandon, United Kingdom
Top Contributor
59 reviews 59 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Clean and pleasant hotel with friendly and helpful staff. Only here for one night, the rooms were large enough, clean and comfortable and everything worked. I noticed that some of the other reviews mentioned noise from the motorway but we found our room (41) to be very quiet. All of the staff that we met were cheerful, polite and very... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Afternoon, It is great to hear you enjoyed your recent stay. I am also pleased to see that although you used the other reviews as an indicator of our hotel, you came to stay and made up your own mind about us. Thanks again and we hope to see you soon. Andy and the team More 

Portsmouth
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On arrival I found the staff at check in very polite, friendly, and explained everything to us. The rooms were very comfortable and clean. Very impressed with the manager too for helping out team and opening the breakfast bar early for us due to us having to leave early due to a charity event. I highly recommend this hotel and... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you for the review and I hope the event went well for you all? Andy and the team More 

Dartmoor National Park, United Kingdom
Top Contributor
63 reviews 63 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Arrived very late, room was ok! Needs updating! For some reason there was a double sofa bed made up in the room, which made it very small and awkward for two of us. We just needed to sleep, so served a purpose. Breakfast we passed on as we were not impressed with selection!

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Our rooms are clean and functional, but as you say could do with a refurbishment. We have this planned in for next year. The sofa bed was set up for families and we would have been happy to take it down. It would only have taken a minute. I am sure that there would have been something from... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Me and my wife stayed here as part of a package we booked online we didn't know where we was staying until we arrived and we where more than surprised and happy with the warm welcome and service we received from the staff they where all very helpful with everything we needed or asked for and the room was very... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Thanks for taking the time to review your recent stay with us. It is always great to hear that you felt the team were friendly and welcoming as it makes such a difference to your stay if you feel valued. Thanks again. Andy Gelleburn General Manager More 

Manchester
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed for two nights over bank holiday weekend with two children aged 4 and 2. Free breakfast choice was fine for us, and made price very competitive. Had selected Swindon West on the basis of an impressive set of reviews, and having now stayed here I can see why it gets such good ratings. Really enjoyed the stay all... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

It must have been good since you reviewed us twice! Thanks again. Andy More 

Swansea, United Kingdom
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here 02/05/15 for 1 night. Its just off the M4 and easy to find, check in was friendly and the room was clean and fresh. There's tea and coffee facilities in the room and plenty of channels on the TV and free wi-fi, the shower was fab with plenty of hot water and pressure. There is a complimentary... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, We are pleased you had an enjoyable stay and we look forward to welcoming you back soon. Andy Gelleburn General Manager More 

Senior Contributor
32 reviews 32 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here overnight. Not a bad price with free parking. Room very clean but pretty functional, couldn't decide if I liked that or not, BUT the bed was really comfortable and I didn't want for anything so I guess the proof us right there. What did make this stand out was the really warm and friendly welcome at check in,... More 

Was this review helpful? Yes
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you for your review, we are pleased that we managed to give you a pleasant experience during your recent stay. I am particularly pleased with your comments about our team, we do work tirelessly to provide our guests with great service! See you again soon, Simon and the team More 

Bristol
Contributor
20 reviews 20 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights in a very clean and easy accessible accommodations. The breakfast was very hot with an excellent choice of food to suit any taste. The rooms were very clean with a good walk- in shower.

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for your review. We look forward to welcoming you back to Swindon West soon. Andy and the team More 

London, England, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights while visiting family, it was central to everywhere we needed to go. All the staff are warm and friendly and we will stay here again next time when visiting our family. It is right next to the M4 so it is easy to get to but it is also very quite.

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you for taking the time to review our hotel. We are very proud of our team that make the hotel special. Thanks again. Andy and the team More 

Basildon, United Kingdom
Top Contributor
83 reviews 83 reviews
76 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just back from a Saturday night stay at this hotel. Getting to really like the Holiday Inn Expresses - they're all so similar, you know almost exactly what you'll get. In a good way - consistently comfortable, good value, good service and fairly conveniently located with plenty of parking. This hotel is very near the M4 motorway, but I heard... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Thanks for the review and we look forward to seeing you soon. Andy and the team More 

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