Hotel was very clean - room was perfect and everything included. We came down for evening meal at 7.00 pm and was told there were two choices (Lasagne or sweet and sour chicken) when I asked could I have a salad or an omlette instead - the answer was No. I asked again and said if there was salad with...
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Visited this hotel for business meeting again today, yet again one coffee machine broken, coffee and 'juices' (more like syrup) of very poor quality. Buffet lunch, very little imagination....doorstep sandwiches and a few chips! this is 2012 not 1976!!! Come on Holiday Inn you can do better than this!!!
We stayed at the hotel for only one night on a travelstyle weekend break. The hotel was very clean and comfortable with good facilities. I was a little worried when I was only given two options for the evening meal that were both meat dishes, which I don't eat. But when I asked about this at the reception the lady...
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This hotel is immediately off the M4 at Junction 16 and whilst there are not too many local amenities, the hotel was good value, well presented, and provided all the components for a good nights sleep.
We came to this hotel on a coach trip, our room was lovely and very clean. I do suffer from a severe nut allergy so the coach driver informed the appropriate staff of this when i came to reception, he also said again about my nut allergy when we came down for the evening meal and i myself told the...
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Dear Emma,
Firstly, thank you for taking the time to review your stay. We appreciate your positive comments about our rooms but I apologise that we did not meet our own standards with regard to our dinner service.
We take the health and wellbeing of our guests extremely serious and undertake due diligence exercises to ensure that we cater for...
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Stayed on a Sunday night. The staff were very welcoming, friendly and helpful. The restaurant does not open at the weekend but the staff were able to suggest good eating establishments according to your chosen taste. We went for English on this occasion which was less than 5 minutes away and had an excellent meal. The buffet style breakfast was...
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Hotel was clean the complimentary breakfast included hot food e.g sausages scambled eggs etc and it was plentiful. The staff were pleasant the only complaint we had was the availability of food - the website states; evening dining Mon - Fri when we asked about the dining facility we were told Mon - Thurs only but we could order Pizza...
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Staff great. Breakfast great. Cleanliness great. Pillows! Hard as hell!
This is the best breakfast chioce I have ever had in an express. Hotel was clean and comfortable with free parking. Great choice for a family visiting Avebury or the outlet village.
Stayed with David Urquhart Tours for four nights, five days, hotel and room very clean and comfortable and staff really helpful but the standard of food was awful, everything was processed, from lasagne,, sweet & sour, to tinned stew, Smash potato, frozen green beans I have never tasted anything so disgusting with no choice offered. definitely do NOT recommend the...
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Dear Karen M,
Thank you very much for your recent stay with us. We hope you enjoyed your room accommodations. We are deeply sorry we fell below your expectations and you did not enjoy the food from our restaurant. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your...
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