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All 31 Swindon hotels

Holiday Inn Express Swindon West M4, Jct 16

3.0 of 5 Hotel   |   Frankland Rd | Blagrove, Swindon SN5 8UD, England
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Ranked #10 of 31 Hotels in Swindon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Cornish-Mandi Penzance, United Kingdom
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288 reviews from our community

Traveler rating
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    44
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Penzance, United Kingdom
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for the one night after taking my son to University in Farnham.The hotel is very clean and room was comfortable.Good bathroom with shower,this hotel does not have baths which was a bit disappointing as i personally like a soak after a long drive.The room had a large flat screen tv and tea and coffee making.I did have... More

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Evening, thanks for the review. Our breakfast area is always busy between 830 and 930am at the weekends, but we are quick to turn around the tables so there shouldn't be too much of a wait. If you want a more relaxed breakfast then why not wait until after 10am as things have quietened down by then. Thanks again... More

London
Top Contributor
112 reviews 112 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Standard issue HI Express situated on the M4 motorway near Swindon. Pretty busy on a Friday night, luckily there is plenty of free parking. Free wifi throughout the hotel is setting the bar. Rooms are quite cosy but clean and fresh. There is a kettle for tea and coffee but only a couple of plug sockets to charge gadgets. Rooms... More

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Afternoon, Thank you for the positive review. Our lift buttons are due to be replaced soon as they can be a bit confusing. (It was a temporary measure that has extended longer than we anticipated) The rooms are designed for 2 adults and up to 2 young children. I would suggest having 2 rooms if you need plenty of... More

Lydney
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having visited a Holiday Inn earlier in the year I had decreed I would not use another, however circumstances dictated that I had to and I have to admit I was pleasantly surprised. Welcoming and helpful staff, and although obviously built and laid out to a corporate design the Hotel reception and dining area was comfortable, clean and quiet. The... More

Was this review helpful? Yes 1
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you for the positive review. We look forward to seeing you again. Andy Gelleburn General Manager More

York, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our overnight stay at this clean and comfortable hotel. It was conveniently located for visiting Oxford and I suspect cheaper. Although there seems a lot of car parking, when you arrive later in the evening you might be slightly anxious about finding a slot......at 8pm we parked in the last space. Unfortunately, we chose a busy time for... More

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you for your kind words. We want to deliver a great stay for all our guests whether staying as a regular or for the first time. We look forward to welcoming you back. Andy Andy Gelleburn General Manager More

Top Contributor
59 reviews 59 reviews
56 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked on the ihg number and was assured a double room On arrival they only had twins Asked to speak to the manager on duty listed on the sign on reception but he was not at the hotel when I asked why he was listed as duty manager they said they forgot to change the sign I then asked who... More

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Afternoon, I am sorry you did not have a great experience on your recent stay with us. Our team are all able to deal with guest issues and on the whole the "duty manager" is not required as the team members can fix things themselves. This should have been communicated to you better. I have emailed you directly to... More

Paignton, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived at about 1.30pm, a bit earlier than expected but was greeted by a friendly receptionist who checked to see I'd my room was ready (it was) and efficiently checked me in. I needed to get into town in the early evening for a wedding reception and the receptionist kindly booked a taxi for me. The room was on the... More

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you for your positive review, we hope to see you again soon. Andy and the team More

Yeovil, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a brand, I like Holiday Inn Express – they are perhaps my preferred hotel brand for business trips. Generally more comfortable and well maintained than their more budget competitors, but not pretentious. I feel relaxed when I stay at one. And this one is a fairly standard example of the brand. I’ve stayed here a few times and have... More

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Hi and thank you for the review. We recognise that it is the small things that can affect whether our guests return to us or not. You are completely right that there are some mornings where there are no spaces and lots of single people sitting at tables of 4. We will be trialling a change in the layout over... More

Lancs
Top Contributor
56 reviews 56 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed here before several years ago, so returned when we wanted to visit the area again. We arrived a bit early, but the duty manager sorted us a room within a few minutes. The room was basic, but spotless and the shower was excellent. Although near the M4, you could only just hear the traffic. We made a request... More

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SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you for the review. As a team we aim to make all our guests feel welcome and valued and this should be seen from all of us. We love meeting guests, making their stay special and if we get recognised along the way then that is a bit of a bonus. As for the banging doors please mention to... More

Slough, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here recently and were pleasantly surprised, we had a party to attend in the area and we could not have chosen a better location as our base. The only thing that I would say if that if you include sausages in the "free" (included) breakfast whats the difficulty with cooking bacon? If that's the only niggle then HIE... More

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good morning, Thank you for your comments. It is a difficult thing to deliver a breakfast within the room rate that is appetising, tasty and with enough variety to please the majority of our guests and on the whole I think we manage to achieve this. The "bacon question" comes up regularly and although we keep reviewing our offer it... More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here on company business with three other colleagues. The rooms were big, clean and comfortable. The staff were competent and professional. The evening food in the restaurant was really great! We were surprised, expecting basic food and getting really tasted meals. One gripe is that the cooked breakfast was a bit limited, no bacon!! But for something "free"... More

Was this review helpful? Yes 1
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good morning, Thanks for the review of our hotel. We work hard to deliver a great experience for all our guests. I am pleased you have recognised that what we do we do it well. Our competitors may offer bacon or mushrooms for their breakfast offer, but is it worth another £8-9 per person on top of what we offer... More

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Additional Information about Holiday Inn Express Swindon West M4, Jct 16

Address: Frankland Rd | Blagrove, Swindon SN5 8UD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Swindon West M4, Jct 16 3*
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Also Known As:
Holiday Inn Express Swindon West m4, Jct 16 Hotel Swindon
Holiday Inn Swindon
Swindon Holiday Inn

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