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Holiday Inn Express Swindon West M4, Jct 16

3.0 of 5 Frankland Rd | Blagrove, Swindon SN5 8UD, England
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Certificate of Excellence 2014
Holiday Inn Express Swindon West M4, Jct 16
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Holiday Inn Express Swindon West M4, Jct 16
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338 reviews from our community

Traveler rating
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    49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked this hotel for an overnight stay and cannot complain. The rooms were clean and fresh, the decor is a little outdated and there wasn't a bath - just a shower, which are my only criticism. Location is spot on and is very quiet in relation to where it is situated. Staff are very helpul and there is always... More 

Was this review helpful? Yes
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you for your review of our hotel, it is always a pleasure to hear that our guests enjoy their time with us. Being close to the M4 and only a 10 miniute drive from the centre of Swindon does put us in the ideal location. Thanks again and hope to see you again soon. David Sims Guest service assistant. More 

Torpoint, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is our second visit to this hotel and it was even more enjoyable than our first. The staff are so helpful, friendly and efficient that you feel spoiled! The breakfasts were first class bearing in mind that they are included in the (very competitive) price. This hotel now does evening meals at the weekends and you can also have... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

What more can I say? It is always a pleasure to hear that our guests have had a great stay and I will be happy to share your comments with the team. We do offer the evening meals 7 days a week and hope that once you have tried them you will not need to order food from outside to... More 

pembrokeshire
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We paid £35 for our room, with breakfast included. Unbeatable value, even for January! Staff were excellent. The room was clean and tidy, although I found the heating system (warm air blower) somewhat noisy.Would happily stay again.

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for taking the time to review our hotel. If you check online in advance you will always see the best offers. Our air con system should be quiet. If you find this disturbs you then we would be happy to offer a stand alone heater. Just let us know at reception. Thanks again for the stay and we look... More 

Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have just spent a night at this hotel, booked last minute for £38 with breakfast included. The staff were very friendly and polite (I spotted about three members of staff, so very quick service as well). Everything above average, would stay again :)

Was this review helpful? Yes 1
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good morning and thank you for your review of our hotel. It's really nice to hear positive comments about your recent stay. Our team want all our guests to have an enjoyable visit. The question is what more to we have to do to get a 5* review from you? Let me know directly on gm@expressswindon.co.uk and we will be... More 

Copenhagen, Denmark
Contributor
20 reviews 20 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed one night for business. It is a pleasant no-nonsense hotel, clean and nice, but small, room. The room faced the M4 highway but the windows are well soundproofed and I could not hear any traffic noise. The Holiday Inn Express in UK - this one at least - is significantly better standard than its American name cousins. There... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Thanks for your review of our hotel. We are now operating a menu 7 days a week to save you having to go and find an alternative. Thanks for the feedback and we hope to see you again soon. Andy Andy Gelleburn General Manager More 

Edmonton
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We choose this hotel to be closer to LHR, without having to get up too early for our flight, & far enough away from the hustle of London. Very impressived with this "budget" hotel. The reception staff were all very friendly & professional. The room was clean & tidy. The breakfast was more than I expected, with a good choice... More 

Was this review helpful? Yes
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you very much for taking the time to review your recent stay here in Swindon. We are all very happy that you found our hotel exceeded your expectations. As you correctly added, we are about an hour from Heathrow, so very convenient for flights. I'm sorry that you experienced some poorly fitted items in your room, I have asked... More 

Contributor
12 reviews 12 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We wanted somewhere reasonable to stay between Bath and Oxford during the Christmas period. Impossible? No, not at this hotel: Our online request for a room convenient for reception (due to temporary mobility problems) was recorded and mentioned by the staff on duty on arrival. The 'injured party' was helped at the very pleasant breakfast buffet by the duty(?) manager.... More 

Was this review helpful? Yes 1
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you so much for your very kind words, we are all over the moon that you had such a great stay! We always try to accommodate requests for rooms, and as you had temporary mobility problems, therefore making life harder, we thought we would take some of the strain from you, and make your stay easier! I'm happy that... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed for 1 night for a works party. Room small but clean. TV , hairdryer , phone in room. Only down side... The room was very warm. Bar, restaurant were good. Friendly staff. Breakfast very good. Big variety of food to choose from.

Was this review helpful? Yes
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thank you very much for taking the time to leave us a nice review. I am very happy that you found all of our facilities to be good, and especially our express start breakfast! Apologies for the slightly warm room, we have been looking at the temperatures of our guest rooms, and I think we have found the perfect balance... More 

Southend-on-Sea, United Kingdom
Contributor
18 reviews 18 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very conveniently located near the motorway but quiet, with ample parking. A spacious reception area which did not look budget. The room seemed chilly at first because the air con, along with the other electrics, was operated only when the key is inserted in the room. However it soon warmed up and we found the bed comfortable, slept well and... More 

Was this review helpful? Yes
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Many thanks for taking the time to leave us such a lovely review! We are very happy that you enjoyed your recent visit, and that you found us to be clean, spacious and comfortable. We find that our express start breakfasts are a great way to start your day, and as you saw, we have plenty of variety! Thanks again,... More 

Manchester, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As it started to snow on 26/12/14 we decided to head south for a few days .. so booked H.I.E. at 6pm and arrived at 11.30 same evening .. we were warmly welcomed, and chatted to by the lovely guy on reception, he said sorry that the front of house car park was full and explained how to park at... More 

Was this review helpful? Yes 1
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning and thank you for your kind words about our hotel. We look forward to welcoming you back again, but don't wait until the snow returns before you come back. Thanks again and have a Happy New Year. Andy More 

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Additional Information about Holiday Inn Express Swindon West M4, Jct 16

Address: Frankland Rd | Blagrove, Swindon SN5 8UD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Swindon West M4, Jct 16 3*
Number of rooms: 121
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Also Known As:
Holiday Inn Express Swindon West m4, Jct 16 Hotel Swindon
Holiday Inn Swindon
Swindon Holiday Inn
Hotel Style:
#8 Romantic Hotel in Swindon

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