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Holiday Inn Express Swindon West M4, Jct 16

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Frankland Rd | Blagrove, Swindon SN5 8UD, England
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1 room 1 guest
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Holiday Inn Express Swindon West M4, Jct 16
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421 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
  • All months
    (421)
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    (122)
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Luton
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for one night and found the hotel to be value for money. The staff were very informative and helpful. The breakfast is also good which is free which is a bonus The location is also good. John

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, Thank you for taking the time to review our hotel. We believe that the team help to make our guests have a great stay and if there are any issues then please let any of our team know and we will work to correct it straight away. Andy and the team More 

Coventry, England, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Once again a joy to stay in this Hotel, they were very accomodating to our needs and the breakfast was once again okay. The sausages are not to my liking and no bacon but otherwise choice enough if ratehr limited on breakfast.

Was this review helpful? Yes
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Many thanks for your review, and we are so pleased that we exceeded your expectations again. Thank you for your comments regarding breakfast, we find that it makes for a good start to the day. And even though you don't prefer our sausages, our continental breakfast with hot items still provides plenty of choice. We hope to see you again... More 

Westcliff-on-Sea, United Kingdom
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed overnight as part of a coach party. Reception was efficient and very friendly, room very comfortable, large screen TV made viewing from bed easy, Limiter on volume ment no overhearing of next door TV. Beds comfortable with choice of pillows. Self service dinner slightly disappointing, no choice of starter, and fish somewhat over cooked. curry however was fine.

Was this review helpful? Yes 1
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning and thanks for the feedback. We want all our guests to have a great stay with us and I am sorry if the set evening meal was not to your liking. I think I spoke to you myself the next morning over this. If you have any issues during your stay then please speak to any of the... More 

Ormskirk, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Better in everyway than HI express M27, J7 Southampton , Great Service , convenient for Tourist attractions , good value for money , Stayed here a few times , No noise , great if going to Bath or to see White Horses

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning, It is really difficult to maintain a great hotel Brand when there can be inconsitencies between our hotels. We believe that the team are the reason that our guests have a great stay as we all want you to to enjoy your visit. If you ever have any issues then please speak to any of the team who... More 

Leicestershire, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

Overnight stop on route to Bath. Was very convenient to the M4 and easy to find. Room was very clean and had everything we required, including wifi. Considering we could see the M4 the room was well sound proofed and we never heard a thing. Breakfast was well presented and a welcome start to the day, something for everyone. The... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning and thanks for the review. We are pleased you had a great stay and we look forward to welcoming you back soon. Andy and the team More 

Lowestoft, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great over night stop. Rooms very clean. Free wifi in all areas no login needed. TV easy to work with no faffing around. We booked 2 twin rooms and were given the option to be next to each other. Great stay. Idea location with easy access to the M4.

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good morning and thanks for the review. We are really aware that the welcome in our hotel immediately puts your mind at ease that everything else is going to be great. Thanks for the comments and we hope to see you again soon. Andy and the team More 

Manchester, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 1 night en route from North of England to Cornwall. Good location, modern room, no Motorway noise and pleasant bar to unwind in the evening. Reasonable choice at breakfast, all in all a nice experience at a good price

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Thanks for the review. We hope to see you again soon. Andy and the team More 

Redhill, United Kingdom
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Do not expect a lot. Rooms fairly clean, but you cannot open the window due to M4 noise. Breakfast very basic and messy. Had to wait a long time to check in, would have been better if person sitting in the back office came out to help

Was this review helpful? Yes 1
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Afternoon, I am sorry that your delay at check in has had an impact on your stay. Unfortunately, from your review, I am unable to identify when you stayed with us and therefore which team members were working. We include the Express Start breakfast within the room rate and do try to direct you away from the busier periods... More 

North Wales - UK
Level Contributor
136 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been staying in Swindon a lot recently, via my mix up with the hotel booking system, I ended up here rather that the City Centre. The proximity to the M4 always put me off, it shouldn't have. I got a fantastic nights sleep, the sound proofing on the room is first rate, you simply can't hear the M4.... More 

Was this review helpful? Yes
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning and thanks for the positive review. We get a lot of great comments about how quiet our hotel is and we will try to accommodate any requests where possible. Thanks again and see you soon. Andy and the team More 

Peacehaven, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Four of us booked an overnight stay on a Sunday night because we didn't want to battle the M25 and M4 on a Monday morning in order to get to the nearby Golf and Country Club in time to tee off on Monday and where we would be staying for 2 further nights. By booking well in advance of our... More 

Was this review helpful? Yes 1
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review

Good Morning and thanks for the review. We aim to give good value for all aspects of your stay and I am sorry if you felt the evening meals were not as good value as you expected. Please speak to any of the team if you have any questions or comments as we can sort this while you are here.... More 

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