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Premier Inn Derby South Hotel

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Foresters Leisure Park | Osmaston Park Road, Derby DE23 8AG, England
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1 room 1 adult
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Premier Inn Derby South Hotel
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147 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I live locally and fancied popping out for breakfast with my Daughter this morning. We decided on The Oasthouse at the Premier Inn at Foresters Leisure Park. The waitress, Shannon, was a delight. Very cheery and polite. Daniel, the Manager, was very welcoming and the cooked breakfast was scrumptious! Atmosphere was lovely. Highly recommended.

Helpful?
Thank JoJo H
Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 22, 2015

Spent the night here after travelling from newcastle to be refreshed for funeral , bad idea ! Our room was above reception, the outer door squeaked quite loudly could hear it opening and closing all night , added to that every time the outer door was opened it banged closed.. Heard knocking about 6o clock , after breakfast tried to... More 

Helpful?
Thank Sarah M
WhitbreadHotels, Online Customer Services at Premier Inn Derby South Hotel, responded to this review

Hi Sarah M Thanks for taking the time to review your experience. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve... More 

Stoke-on-Trent, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed December 21, 2015 via mobile

This may well be a nice hotel but I can only judge on my experience when I stayed. Unfortunately when booking this hotel they neglected to mention its ongoing major building works. So the hotel is surrounded by scaffolding. The constant smell of wet paint. Very slippy trying to walk down corridors with plastic sheeting on the carpets. It was... More 

Helpful?
Thank Miniman7tm
WhitbreadHotels, Online Customer Services at Premier Inn Derby South Hotel, responded to this review

Hi Miniman7tm Thanks for taking the time to review your experience. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this.... More 

Brighton and Hove, United Kingdom
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 23, 2015

Good location close to City Centre and 7 miles from M1. Bathroom was poor - Bath and shower attachment need replacing, toilet needs replacing (and it would be nice to have a new toilet roll in the holder rather than one that was almost empty) & the sink had no hot water (ironically there was a sign warning about hot... More 

Helpful?
Thank Joseph S
WhitbreadHotels, Online Customer Service at Premier Inn Derby South Hotel, responded to this review

Hi Tel1972, Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve... More 

Dewsbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 3, 2015 via mobile

Stayed here for 3 nights end of October, first couple of days ok staff very friendly, sadly the stay was blighted by the place been a building site !! Asked reception what time working starts and told might be there anytime after 7am but couldn't start till 9am . Well not true got woke up just after 7 am workers... More 

Helpful?
1 Thank Tel1972
WhitbreadHotels, Online Customer Service at Premier Inn Derby South Hotel, responded to this review

Hi Tel1972 Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you... More 

Newbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 22, 2015

The overall experience was very good indeed. The staff were most welcoming and helpful. The food, breakfast and diner, was excellent for the price - well cooked and served. We would recommend the hotel to others and will be staying again in the near future.

Review collected in partnership with premierinn.com

Helpful?
Thank TrevorM255
London
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 20, 2015

One of the most friendly Premier Inns we have stayed in. The staff could not do enough for you. The restaurant food was excellent. Would definitely recommend this hotel. This hotel is near the motorway and is easy to find when you come of the motor.

Helpful?
Thank Carole M
Trondheim
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 11, 2015

OK Premier Inn hotel, needs refurbishment, which is planned to be undertaken in near future. Are currently starting the work with expanding\new and more rooms. Parking lot, nice staff, next to a cinnema.

Helpful?
Thank Mor-t-tre
Leeds, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 19, 2015

I use to live in Derby a few years ago so it was time to catch up with some old friends, ive actually stayed at this hotel before but i didnt have a trip advisor account at the time, but anyway it was a very comfortable stay there was just a little bit of noise from the person next door... More 

Helpful?
Thank Mr_Sleeper
2 reviews
1 of 5 stars Reviewed September 17, 2015 via mobile

Extremely disappointed in this Premier Inn, as I stay in them a lot. No iron or ironing board. Flies in restaurant bar area. Furniture ripped, scruffy and dirty. Awful evening meal and even worse breakfast - beans straight from can onto plate. Stayed in lots of premier inns, worst one I have ever stayed in.

Helpful?
Thank Norma C
WhitbreadHotels, Online Customer Service at Premier Inn Derby South Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

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